Freelance remote job Service Readiness Manager

Essential
* Experience delivering large-scale digital, data or technology programmes.
* Experience of Release Management, Service Transition and Operational Readiness.
* Strong knowledge of defect management and quality assurance practices.
* Experience working with multiple suppliers and delivery partners.
* Strong stakeholder management and governance experience.
* Experience presenting recommendations to senior leadership.
* Understanding of Agile, Scrum and DevOps delivery approaches.
* Experience using service management tooling including ServiceNow and Jira
* Strong analytical, planning and risk management skills.
Desirable
* ITIL Foundation or higher.
* Experience in UK Government digital services.
* Experience working in highly regulated environments.
* Knowledge of Government Service Standard and service assessments.
* Experience supporting cloud-based services (AWS).


Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.