Contractor job CMDB Application Developer and reporting expert
Greater London
LA International Computer Consultants Ltd
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We are seeking an experienced CMDB Application Developer & Reporting Specialist to design, develop, and maintain a centralized Configuration Management Database (CMDB) solution supporting IT Service Management processes.
The successful candidate will be responsible for developing business applications, automating data collection, implementing dashboards, and delivering actionable reporting and KPI monitoring capabilities to improve service quality, operational efficiency, and governance.
The solution may be built using Google Workspace technologies (AppSheet, Apps Script, BigQuery, Looker Studio) or equivalent platforms such as Microsoft Power Platform, ServiceNow, or custom web development frameworks.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Candidate profile
CMDB Expert - Due to the nature of the work and client you must have current SC clearance.
Key Responsibilities
Application Development
Design and develop a CMDB management application.
Create user-friendly interfaces for Configuration Item (CI) management.
Develop workflows for CI lifecycle management.
Implement data validation and integrity controls.
Integrate multiple data sources through APIs and connectors.
Automate data collection and synchronisation processes.
CMDB Management
Define and maintain CMDB data models.
Reporting & Analytics
Develop operational and executive dashboards.
Implement KPI and SLA reporting.
Create automated reporting schedules.
Design real-time monitoring and performance indicators.
Deliver trend analysis and predictive insights.
KPI Management
Develop and maintain indicators such as:
CMDB Data Completeness
CMDB Data Accuracy
Mandatory:
Application development experience (3+ years)
Database design and SQL
REST API integration
Data modelling
Reporting and dashboard development
KPI design and analytics
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CMDB Application Developer and reporting expert
LA International Computer Consultants Ltd