Job Vacancy Senior Infrastructure Engineer - Department for Work and Pensions - G7
United Kingdom
Government Digital & Data
Job position Senior Infrastructure Engineer - Department for Work and Pensions - G7
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Why this role?
As a Senior Infrastructure Engineer, you’ll provide leadership and deep technical expertise to ensure DWP’s platforms remain secure, resilient and highly available, while continuously evolving to meet future demand.
About the team
The Hybrid Cloud Services (HCS) team:
Designs, builds and operates cloud and on‑prem hosting platforms
Supports product teams to migrate and modernise services
Runs critical national infrastructure with high availability requirements
You’ll work closely with engineers, service managers and build teams, providing operational leadership and technical assurance.
What you’ll be doing
As a Senior Infrastructure Engineer, you will:
Lead and be accountable for a specialist 3rd‑line infrastructure operations team
Act as a major incident manager and escalation point, supporting the resolution of critical live service incidents
Provide technical guidance and mentoring to junior engineers
Analyse service availability, reliability and performance against agreed SLAs
Identify, investigate and resolve recurring infrastructure and service problems
Drive continual service improvement, identifying preventative measures and best practice
Manage infrastructure capability and capacity to meet current and future needs cost‑effectively
Work closely with infrastructure build teams to shape future technology direction
Own and manage risk for your technical area, including maintaining mitigation plans
Produce high‑quality management information to support decision‑making
Candidate profile
Who this role is for
This role could be a great fit if you:
Are an experienced infrastructure or platform engineer
Enjoy leading teams as well as being technically hands‑on
Are calm under pressure and confident managing major incidents
Take a systems‑level view of problems and their wider impact
Enjoy improving reliability, resilience and service quality
Essential experience & skills
You’ll bring strong experience in:
On‑premise hosting environments
Leading teams delivering and supporting infrastructure services
Windows Server and Active Directory
Anticipating and preventing technical failures
Root cause analysis across complex technology stacks
Supporting and building problem‑solving capability in others
You’ll also have experience in one or more of:
Azure cloud
HPE Blade systems
Hyper‑converged infrastructure (e.g. Nutanix Enterprise Cloud)
Technologies such as VMware, AVS, OCI, AOS/AHV and Prism
Working environment
Locations: Blackpool, Leeds, Manchester or Newcastle‑upon‑Tyne
(Newcastle initially based at Benton Park View, moving to Pilgrim Place by end of 2027)
Interested?
This post gives you the overview.
Click through to the full Civil Service Jobs advert to see full details and apply.
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Senior Infrastructure Engineer - Department for Work and Pensions - G7
Government Digital & Data