Project late clients refuses to pay.

I guess you've tried the 'nice' approach here before you pull the plug on their site?

You could ask them on what written basis they are not paying, i.e. when they say that it wasn't delivered 'on time' - what date are they basing this on that was agreed between the two of you?

Where is the site hosted? And who is paying for that? Presumably you've organised that until they pay? If so I'd be inclined to give them a short set period for final settlement or else you have no choice but to remove the site you've not been paid for.

Contracts are always good, but all is not lost without one :)

If the emails you have between both parties clearly show an order, an acceptance and a cost they can be used as proof of the agreement.

Frankly if the work was completed it would need paying for, especially if they are actively now using the work you have yet to be paid for!

They may have an argument over a reduction in cost if the project over ran, but if no time limit was ever agreed then frankly its just an excuse.

TBH it's a bit difficult to give advice with the limited info you've posted. If you want to give us a call we would be happy to go through your options (with no hard sell, promise) :banana

Hi
I advice you to keep a written record of everything that happened during the course of the development of the project and negotiations with the client like copies of invoices,statements that were sent ,notes on telephone calls and dates when message were left. Try to contact him or meet him.explain the things.If the problem persists, you can approach the court of law through a solicitor.

Creditsafe_Ltd, post: 15016 a écrit : Contracts are always good, but all is not lost without one :)

If the emails you have between both parties clearly show an order, an acceptance and a cost they can be used as proof of the agreement.

Frankly if the work was completed it would need paying for, especially if they are actively now using the work you have yet to be paid for!

They may have an argument over a reduction in cost if the project over ran, but if no time limit was ever agreed then frankly its just an excuse.

TBH it's a bit difficult to give advice with the limited info you've posted. If you want to give us a call we would be happy to go through your options (with no hard sell, promise) :banana

I have already offer around a 60% reduction of the agreed price due to the delays and still they say that they will not pay a penny. I don't see any alternative now other then to remove the website. Also since the total amount is only £600 not sure if it worth to waste time on this.

I have no doubt they're just trying it on...
In my experience, it never pays to do work ' on the cheap', you don't get the respect of your clients and they don't value your work as they would a more expensive ( or professional) practitioner.
I used to charge low rates to get the work, I always had non payers, people arguing about the bills and trying to cut my rates down. Since I almost doubled my hourly rate, I have had no hagglers, no complaints, fewer debtors and longer relationships with clients. provided you can give the clients the quality of the work they want, have a professional approach and keep them informed of the progress of the projects ( and if it's bad news, find some way of mitigating the news to keep them satisfied before you bill them).

lipong23, post: 15039 a écrit : I have already offer around a 60% reduction of the agreed price due to the delays and still they say that they will not pay a penny. I don't see any alternative now other then to remove the website. Also since the total amount is only £600 not sure if it worth to waste time on this.

Why write it off? You have done the work you deserve to get paid! :fight

If you want us to have a look at the file (for free) we'd be happy to give you an honest opinion 🙂