Job Vacancy Business Analyst - HM Courts and Tribunals Service - HEO

As a Junior Business Analyst, you will receive support from more Senior Business Analysts and be responsible for the output. You will have a limited toolset, will work with others or under supervision, and support stakeholder relationship management.

Key Responsibilities:

Agile Working

•       Have experience of working in agile, including an awareness of agile tools and how to use them

•       Can advise colleagues on how and why agile methods are used and be able to provide a clear, open and transparent framework in which teams can deliver

•       Adapt, reflect and be resilient

•       Have the ability to see outside of the process

•       Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes

Business Analysis

•       Know how to investigate operational needs or problems and assist in the recommendation of service improvement and business solutions

•       Can contribute to recommendations to improve services and understand the importance of evidence-based design or analysis

•       Responsible for investigative work into problems and opportunities in existing and new services

Business Modelling

•       Can model simple areas using established techniques and understand the purpose of this and its importance.

•       Can assist in complex modelling if required.

Business Process Testing

•       Can model simple areas using established techniques and understand the purpose of this and its importance.

•       Can assist in complex modelling if required.

Digital Perspective

•       Are responsive to changes in technology, adapting your approach accordingly

•       Can make decisions to meet user needs in the government context

•       Understand the importance of assisted digital and can design services and make decisions to meet users’ needs

Enterprise and Business Architecture

•       Are aware of the target operating model. Innovation

•       Know about innovation and what it involves.

Methods and tools

•       Have an understanding of the use of methods and tools.

Requirements Definition and Management

•       Know about tools and techniques for determining requirements.

•       Can talk about the objectives of the business.

Stakeholder Relationship Management

•       Know who your stakeholders are, what evidence is relevant to them and the importance of managing relationships with them.

•       Influences stakeholders and manages relationships effectively.

 Testing (business analysis)

•       Can execute test scripts under supervision.

•       Understand the role of testing and how it works in systems development.

User Focus

•       Have an awareness or understanding of user experience analysis and its principles.

•       Can see the purpose of user stories and focus on user needs.

Other duties

•       The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.