Job Vacancy Business Analyst

In this role, you will lead and contribute to business analysis activities across projects of varying size and complexity, ensuring that business needs are clearly understood, structured, and translated into actionable outcomes. You will facilitate workshops, analyse processes, define and prioritise requirements, and ensure traceability from concept through to delivery and benefits realisation. By building strong stakeholder relationships and collaborating closely with product owners, architects, designers, and delivery teams, you will help shape solutions that are aligned to strategic objectives and deliver measurable value.



You will also play an active role in strengthening analysis capability across engagements, mentoring others, contributing to communities of practice, and continuously improving how we define and realise business value.



Key responsibilities:



Discover & Define business needs through structured elicitation and stakeholder engagement



Analyse & Improve processes, identifying optimisation and automation opportunities



Document & Validate clear, prioritised requirements aligned to strategic outcomes



Facilitate & Align stakeholder workshops, decision-making, and approval processes



Support & Assure acceptance activities, defining criteria and enabling user validation



Model & Communicate business processes, user journeys, data flows, and business cases



Collaborate & Deliver within Agile teams, contributing to backlog refinement and story writing



Champion & Realise value through benefits tracking and outcome-based analysis



Mentor & Strengthen capability within the wider Business Analysis community

Required qualifications to be successful in this role

You will bring proven experience as a Business Analyst within client-facing or complex programme environments. You combine analytical rigour with strong communication skills, commercial awareness, and the ability to navigate stakeholder dynamics effectively. You are comfortable working across multiple domains and applying a wide range of analysis techniques to deliver clarity, structure, and value.



You should have:



Solid experience conducting business analysis across requirements, process, system, or UX disciplines



Strong knowledge of elicitation, modelling, documentation, and evaluation techniques



Demonstrable stakeholder management skills, including facilitating workshops and resolving issues



Experience producing artefacts such as BPMN models, process maps, user journeys, and requirements specifications



Proven ability to support Agile delivery, including user story creation and backlog collaboration



Strong analytical thinking, attention to detail, and commercial awareness



It would be advantageous to have:



Experience supporting medium-sized or complex programmes



Exposure to Agile at scale frameworks such as SAFe



Knowledge of benefits analysis, automation opportunities, or data-driven insight initiatives



Certifications such as BCS Business Analysis Diploma, IIBA CCBA, or Agile BA-related qualifications



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Together, as owners, let’s turn meaningful insights into action.



Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.



Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.



Come join our team—one of the largest IT and business consulting services firms in the world.