Business Analyst Interview Answers

1. What is the difference between BRD (business required documents) and FRD (Functional Required Document)?

BRD explains what the business requirements are, whereas the FRD explains how the business requirements can be achieved.

2. Define Use Case Model

Use Case model is a designed to show a sequence of events or a stream of actions in a process performed by an actor.

3. Name the two documents related to use case

Functional Required Document (FRD) and System Design Document (SDD)

4. What does INVEST stand for?

INVEST stands for Independent, Negotiable, Value, Estimable, Sized Appropriately and Testable. It is a tool designed to assist technical teams and deliver quality products.

5. Define Application Usability

Application usability is the quality of the system that makes it suitable for its end users. I.e. does it allow end users to achieve what they need it for.

6. What does FMEA stand for?

FMEA is Failure Mode and Effects Analysis. It is an analysis used to determine failure modes and how severe they are in a system or process.

7. What is Pareto Analysis?

Pareto analysis is otherwise known as the 80/20 rule. It stipulates that 80%of problems will arise from 20% of causes – that few factors can create big problems.

8. What is Kano Analysis?

Kano analysis is a systems analysis tool used to identify its impact on customer’s satisfaction based on 3 key areas: unexpected delighters, performance attributes and must have attributes.

9. Define PEST

PEST is a business analysis tool used to assess the environment in which the business has to be operated. It stands for Political, Environmental, Social and Technological.

10. What are the 4 key phases of business development?

The 4 key phases of business development are: Forming, Storming, Norming and Performing.

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