Job position Data and CRM Apprentice - NS&I - EO
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Develop and deliver targeted data selections for our marketing, research, financial adviser, web-ops and ad-hoc service communications.
Ensure that audience selections, personalisation and planned tests are accurate, measurable and well documented, using robust statistical experimentation and targeting methodologies.
Keep customer data secure by implementing our obligations under GDPR and following data protection guidance.
Test and broadcast customer and adviser outputs (ensuring the right data is applied to the right communication), and provide high-level analysis of channel engagement and response.
Provide data and insight to plan for future customer engagement, investigate
Candidate profile
Essential qualifications, skills and experience
Level 3 qualification (apprenticeship/A-levels/BTEC in a statistical subject or equivalent)
5 GCSEs, including English and Maths at Grade 5 (C) or above or equivalent qualification
You must not already hold a Level 4 Apprenticeship Qualification in Data Analysis.
Experience
Any experience with large data sets or in a data role including analysing data sets, including querying and extracting data for communications.
Demonstrable interest or experience of working with any of the following analytical tools; SAS, R, Python or Visualisation tools; Tableau, PowerBI or other Marketing Automation tools.
Understanding of statistical hypothesis testing and campaign design methodology.
Ability to interpret data and analysis, summarise key findings and make recommendations to non-data literate colleagues.
Strong planning and organisational skills to meet deadlines.
A proven ability to demonstrate attention to detail.
• Level 3 qualification (apprenticeship/A-levels/BTEC in a statistical subject or equivalent)
• GCSEs, including English and Maths at Grade 5 (C) or above or equivalent qualification
We'll assess you against these behaviours during the selection process:
Communicating and Influencing
Developing Self and Others
Working Together
Managing a Quality Service
We only ask for evidence of these behaviours on your application form:
Developing Self and Others
Working Together
Working environment
NS&I is currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.
Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .
If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.
Further information
Please visit our website for further details about NS&I.
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Data and CRM Apprentice - NS&I - EO
Government Digital & Data
