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Permanent

Job Vacancy
IT Service Manager

DWP
Published on

£37,497-38,373
United Kingdom

ITSM Pay up to £38,373 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our Digital Channels Service Management Team support various services including, but not limited to Inbound and Outbound mail, electronic document management and SMS messaging. As IT Service Manager you are responsible for implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criterion: An understanding of key financial management for Live Service contracts, especially Contact Centre with demonstrable experience of collecting and reporting Live Service data in a manner that allows effective decision making to occur* Knowledge of ITIL 4 Service Management Framework and relevant tools e.g. ServiceNow, particularly in the role of Catalogue Administrator Ability to undertake routine Service Management tasks in accordance with Process and Procedures Ability to react quickly to service demands to ensure a continued service provision for Contact centre Inbound and Outbound mail, electronic document management and SMS messaging Experience in reporting of service performance to key stakeholders Experience of communicating to different stakeholders and ability to show the status and performance of services in various formats. Including experience of working with suppliers and internal product teams You and your role Working as part of a team, you undertake a range of service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction Responding to queries addressing all aspects of the Products and Services including reference to and the application of policies and processes Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) including interpretation and analysis of data Production of dashboards, providing a single view on service performance for key senior stakeholders. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £10,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Permanent

Job Vacancy
IT Service Manager

DWP
Published on

£37,497-38,373
Newcastle upon Tyne, England, United Kingdom

ITSM Pay up to £38,373 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our Digital Channels Service Management Team support various services including, but not limited to Inbound and Outbound mail, electronic document management and SMS messaging. As IT Service Manager you are responsible for implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criterion: An understanding of key financial management for Live Service contracts, especially Contact Centre with demonstrable experience of collecting and reporting Live Service data in a manner that allows effective decision making to occur* Knowledge of ITIL 4 Service Management Framework and relevant tools e.g. ServiceNow, particularly in the role of Catalogue Administrator Ability to undertake routine Service Management tasks in accordance with Process and Procedures Ability to react quickly to service demands to ensure a continued service provision for Contact centre Inbound and Outbound mail, electronic document management and SMS messaging Experience in reporting of service performance to key stakeholders Experience of communicating to different stakeholders and ability to show the status and performance of services in various formats. Including experience of working with suppliers and internal product teams You and your role Working as part of a team, you undertake a range of service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction Responding to queries addressing all aspects of the Products and Services including reference to and the application of policies and processes Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) including interpretation and analysis of data Production of dashboards, providing a single view on service performance for key senior stakeholders. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £10,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Permanent

Job Vacancy
IT Service Manager

DWP
Published on

£37,497-38,373
United Kingdom

ITSM Pay up to £38,373 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our Digital Channels Service Management Team support various services including, but not limited to Inbound and Outbound mail, electronic document management and SMS messaging. As IT Service Manager you are responsible for implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criterion: An understanding of key financial management for Live Service contracts, especially Contact Centre with demonstrable experience of collecting and reporting Live Service data in a manner that allows effective decision making to occur* Knowledge of ITIL 4 Service Management Framework and relevant tools e.g. ServiceNow, particularly in the role of Catalogue Administrator Ability to undertake routine Service Management tasks in accordance with Process and Procedures Ability to react quickly to service demands to ensure a continued service provision for Contact centre Inbound and Outbound mail, electronic document management and SMS messaging Experience in reporting of service performance to key stakeholders Experience of communicating to different stakeholders and ability to show the status and performance of services in various formats. Including experience of working with suppliers and internal product teams You and your role Working as part of a team, you undertake a range of service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction Responding to queries addressing all aspects of the Products and Services including reference to and the application of policies and processes Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) including interpretation and analysis of data Production of dashboards, providing a single view on service performance for key senior stakeholders. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £10,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Permanent

Job Vacancy
IT Service Manager

DWP
Published on

£37,497-38,373
Leeds, England, United Kingdom

ITSM Pay up to £38,373 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our Digital Channels Service Management Team support various services including, but not limited to Inbound and Outbound mail, electronic document management and SMS messaging. As IT Service Manager you are responsible for implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criterion: An understanding of key financial management for Live Service contracts, especially Contact Centre with demonstrable experience of collecting and reporting Live Service data in a manner that allows effective decision making to occur* Knowledge of ITIL 4 Service Management Framework and relevant tools e.g. ServiceNow, particularly in the role of Catalogue Administrator Ability to undertake routine Service Management tasks in accordance with Process and Procedures Ability to react quickly to service demands to ensure a continued service provision for Contact centre Inbound and Outbound mail, electronic document management and SMS messaging Experience in reporting of service performance to key stakeholders Experience of communicating to different stakeholders and ability to show the status and performance of services in various formats. Including experience of working with suppliers and internal product teams You and your role Working as part of a team, you undertake a range of service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction Responding to queries addressing all aspects of the Products and Services including reference to and the application of policies and processes Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) including interpretation and analysis of data Production of dashboards, providing a single view on service performance for key senior stakeholders. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £10,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Permanent

Job Vacancy
IT Service Manager

DWP
Published on

£37,497-38,373
Blackpool, England, United Kingdom

ITSM Pay up to £38,373 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our Digital Channels Service Management Team support various services including, but not limited to Inbound and Outbound mail, electronic document management and SMS messaging. As IT Service Manager you are responsible for implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criterion: An understanding of key financial management for Live Service contracts, especially Contact Centre with demonstrable experience of collecting and reporting Live Service data in a manner that allows effective decision making to occur* Knowledge of ITIL 4 Service Management Framework and relevant tools e.g. ServiceNow, particularly in the role of Catalogue Administrator Ability to undertake routine Service Management tasks in accordance with Process and Procedures Ability to react quickly to service demands to ensure a continued service provision for Contact centre Inbound and Outbound mail, electronic document management and SMS messaging Experience in reporting of service performance to key stakeholders Experience of communicating to different stakeholders and ability to show the status and performance of services in various formats. Including experience of working with suppliers and internal product teams You and your role Working as part of a team, you undertake a range of service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction Responding to queries addressing all aspects of the Products and Services including reference to and the application of policies and processes Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) including interpretation and analysis of data Production of dashboards, providing a single view on service performance for key senior stakeholders. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £10,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Permanent

Job Vacancy
IT Service Manager

DWP
Published on

£37,497-38,373
United Kingdom

ITSM Pay up to £38,373 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our Digital Channels Service Management Team support various services including, but not limited to Inbound and Outbound mail, electronic document management and SMS messaging. As IT Service Manager you are responsible for implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criterion: An understanding of key financial management for Live Service contracts, especially Contact Centre with demonstrable experience of collecting and reporting Live Service data in a manner that allows effective decision making to occur* Knowledge of ITIL 4 Service Management Framework and relevant tools e.g. ServiceNow, particularly in the role of Catalogue Administrator Ability to undertake routine Service Management tasks in accordance with Process and Procedures Ability to react quickly to service demands to ensure a continued service provision for Contact centre Inbound and Outbound mail, electronic document management and SMS messaging Experience in reporting of service performance to key stakeholders Experience of communicating to different stakeholders and ability to show the status and performance of services in various formats. Including experience of working with suppliers and internal product teams You and your role Working as part of a team, you undertake a range of service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction Responding to queries addressing all aspects of the Products and Services including reference to and the application of policies and processes Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) including interpretation and analysis of data Production of dashboards, providing a single view on service performance for key senior stakeholders. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £10,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Permanent

Job Vacancy
Principal Engineer - Software - SMCS

BAE Systems
Published on

Job title: Principal Engineer - Software - SMCS Location: New Malden. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £ 60,000+ (depending in skills and experience) What you'll be doing: To lead a team of software engineers in the design, implementation, testing and acceptance of SMCS software releases. The SMCS Software Team Leader has the authority to organise, delegate and manage the workflow and responsibilities of all members within a SMCS Software Engineering Team, liaising with stakeholders at all levels, to ensure software is delivered on schedule, to cost and to quality. Work with product engineering teams to deliver through-lifecycle aspects of the development and requirements The SMCS Software Team Leader will work in conjunction with the SMCS Software Development Manager, to assign engineering resources as required to meet SMCS Programme priority needs Responsibility for delivery of all software engineering effort, including budget, schedule, work package allocation and tracking with EVM (or similar) Ensuring that the development and execution of resource plans including forward load forecasting, recruitment & reassignment of engineers to meet the requirements of allocated software programme(s) They will also have the opportunity to engage with the SMCS customers and end users, as required, to enable development of the SMCS Programme(s) and the continued evolution of the SMCS product as required Your skills and experiences: Essential: Team lead/line management experience and supporting multiple complex programmes A solid understanding of the software lifecycle (e.g. waterfall, Agile, Spiral) and associated methodologies (e.g. UML) Significant experience of managing software engineering programmes, including the ability to work within challenging budgets and timescales, work package allocation and progress tracking Ensuring that the development and execution of resource plans including forward load forecasting, recruitment & reassignment of engineers to meet the requirements of software programme Excellent communication skills and experience with interfacing with customer Desirable: Tracking using Earned Value Management Experience of Atlassian toolset Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The SMCS software team: Interested in playing your part in the defence of the United Kingdom? Then this could be the role for you! This opportunity invites individuals to be part of the dynamic world of Submarine Command Systems (SMCS), playing a crucial role in leading and implementing cutting-edge capabilities for the Royal Navy Submarine fleet. As a Team Lead, you'll use your skill and experience to drive multiple software releases that shape the development of the software and the future of submarine technology. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 27th January. Interviews W/C 3rd February. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Permanent

Job Vacancy
Systems Group Leader

BAE Systems
Published on

Rochester, England, United Kingdom

Job title: Systems Group Leader Location: Rochester. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £ 70,000 (depending on skills and experience) What you'll be doing: Understanding the top level packages of work, size and time phasing across the teams within the PRG, how these contribute to critical path and/or milestones Understanding the team sizes and skillset required across the PRGs Understanding any major dependencies or facilities required across the PRGs Contributing in strategic project meetings and facilitating implementation of initiatives Giving regular status and recommendations on the resourcing requirements to the project and the Functional Manager Support the projects by creating new estimates for bids and maintaining the schedule and budget for on-going projects Supporting the team members with their career development in conjunction with the Functional Manager Your skills and experiences: Essential: Proven experience leading a Systems or Software team in relevant product markets and/or domains, such as control systems, real time displays or other safety related systems Proven experience in managing projects to tight schedules and budgets Proven experience in requirements management, design analyses, modelling and simulation, writing and reviewing code and using tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Physics or Mathematics) Desirable: Experience in integration, test, and/or verification of real time and/or safety related systems Experience with coding languages such as C/C++ and Python Customer and/or supplier liaison experience for technical aspects, verifying and obtaining agreement that customer needs are satisfied An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Systems Engineering team: We are looking for experienced and dynamic Systems or Software Team Leaders to step up and provide coordination and strategy for execution of the Systems engineering in the Support and Industrialisation (S&I) or the or Systems/Software engineering in the Airborne Controls product realisation groups (PRG) of the Rochester business. These roles will provide support to the functional department and projects by understanding the work package scope, scheduling, resources and strategy for development across the Systems and Software domains depending on which PRG you will work for. Your role will stretch across the PRG working with Engineering Project Managers to broadly understand the near term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth); what is critical path for the overall project; who is assigned to each task and whether we are able to pair Subject Matter Experts (SME) with developing Engineers to support Knowledge Management as we go. Uncover and communicate emerging issues with progress and investigate to determine whether they can be dealt with "in-house". You will define when and what help from other teams or parts of the business is recommended to enable dependencies or provide timely solutions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 27th January. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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Free-Work in a few words...

Free-Work was first created by the merge of two leading French job boards, Freelance-info.fr and Carriere-info.fr, forming a simple, secure, and constantly evolving platform offering exclusive, personalised services.

Well-established and trusted by the tech community in France, Free-Work attracts over half a million visits per month. It is a user-friendly, community-oriented, and data-driven platform dedicated to supporting IT specialists with their professional journeys.

Free-Work provides a wide range of innovative tools and resources, from tips and advice to jobs and discounts.

The platform also caters to IT recruiters, offering an extremely frequently updated candidate database with over 9,000 new CVs a month, enabling them to connect with top tech talent.

Free-Work is an IT and Tech community where professionals come to share their expertise, experience, and advice, as well as a wealth of information about IT freelancing and the tech job market.

The platform was designed and built by tech talent for all tech talent.

In 2022, Free-Work expanded globally by acquiring the two dominant UK IT recruitment platforms, Contractor UK and Technojobs .

The UK IT Job Market

The UK IT market has some unique characteristics compared to other job sectors. It is constantly evolving alongside the rapid development of new technologies and programming languages.

The market is also significantly impacted by changes in work patterns and broader societal shifts, such as the emergence of previously unknown roles like "psydesigner" or "ethicist" linked to the rise of artificial intelligence and machine learning.

A Growing Sector

According to the Opteamis barometer on IT market trends, this industry is experiencing consistent growth at a rate well above the national average.

It is also one of the few sectors where demand often exceeds supply. Some professions face a real talent shortage, particularly in areas like:

  • AI
  • Data science
  • Cybersecurity
  • Platforms and tools like JIRA and GIT, which are regularly in the top 5 most demanded technologies

When it comes to sought-after skills, software design and development remain the most in-demand, significantly outpacing cloud computing and infrastructure. Roles in IT management and project management, while still in high demand, are relatively less so.

IT Market Trends for Employees

To stay up-to-date on the latest job trends in the UK IT market, feel free to consult our IT barometer.

There you'll find the skills and profiles most sought after by recruiters, as well as relevant job opportunities.

IT Market Trends for Freelancers

For IT freelancers, the high demand and talent shortage is driving an increase in daily rates. However, significant disparities persist depending on:

  • the provider's profile and skills
  • their region
  • their experience
  • their working conditions (number of intermediaries, remote work, etc.).

Additionally, there is no official rate schedule for daily rates in IT. Each freelancer must calculate their own rate based on their expenses, status, and desired profit margin.

To help you calculate your own daily rate, you can consult our database of IT expert rates. The presented rates are calculated from the contributions of independent IT professionals who are members of the Freelance-info community. You can sort them by your specialty and region.

Key Players in the IT Market

The IT market involves a variety of players, including end clients, recruitment agencies, and IT services/digital services companies (known as SSIIs or ESNs).

IT Services Companies (SSIIs/ESNs)

The acronym ESN replaced SSII after 2013, but they are essentially the same structures. These companies offer their clients digital services, including:

  • website and software creation
  • production, maintenance, and evolution of these sites and software
  • IT infrastructure management
  • consulting
  • security, network audits, etc.

ESNs can specialise in a specific sector (banking, insurance, etc.). They generally sign contracts for several months or years with their clients and commit to providing their IT skills and resources mainly through their employees and collaborators.

IT professionals can thus be hired on permanent contracts (CDI), fixed-term contracts (CDD), or freelance contracts by the ESN. After interviews and tests, the ESN will assign you a job with one of their end clients. Equally, end clients can request that you go through the ESN they are accustomed to working with.

IT Recruitment Agencies

The recruitment agency is another intermediary between companies and IT employees or freelancers.

However, unlike ESNs, these agencies hire you directly by one of their end clients.

Recruitment agencies also have an advisory role and can help you integrate into a network of companies and benefit from several internal job opportunities.

In return, they take a percentage of the employee's annual gross salary or the freelancer's turnover.

Recruitment Platforms

Recruitment platforms or portals allow companies looking for employees or freelancers to browse candidates' profiles and CVs.

For example, our platform reserved for IT recruiters: Turnover-it.com brings together the CV databases of our two historical sites for IT opportunities and jobs: Freelance-info and Carriere-info.

Companies can post their offers and disseminate their intercontracts in our CV database to obtain profiles of IT and IS specialists suited to their needs.

As a candidate, you can browse the list of recruiting companies and be directly redirected to corresponding offers by visiting our IT recruiters directory.

End Clients

End clients include all companies and organisations looking to hire an IT employee or contractor. They can go through one of the intermediaries mentioned above or proceed with direct recruitment.

If you want to work as a freelancer without intermediaries, you will need to create a legal structure (micro-enterprise, SASU, EURL, etc.) to establish a service contract. You can also use a contracting company to work independently while retaining the benefits of an employment contract and outsourcing the management of contracts and billing to the contracting company.

Discover UK IT Jobs

The acronym IT represents the vast field of Information Technology.

While software development is at the heart of the digital sector, it relies on and interacts with many other skills and professions.

IT jobs are constantly evolving, driven by a market in perpetual growth and change. The increasing digitalization of businesses and work methods, the rise of AI, IoT (Internet of Things), and the exponential growth of cybersecurity are leading to the creation of new roles and professions.

To help you get a clearer picture, here are some of the most in-demand positions in the IT field. Design and Development Jobs

IT Developer

The developer position is probably the first that comes to mind when thinking about IT jobs.

Software Developers are professionals in algorithms and programming languages. However, their role is not limited to just writing code for applications and software.

Developers must be able to design and understand a specification document detailing the technical specifics of a project. For this, they can participate early in gathering user needs.

During and after development, they are also responsible for testing and deploying their application and ensuring its maintenance.

Developers generally specialise in a technology, language, or specific part of development, for example:

  • The back-end developer, who manages all the "invisible" parts of development, such as database connection and management
  • The front-end developer, who focuses more on the user interface, integrating designs from the web designer
  • The full-stack developer, who combines both back-end and front-end development functions
  • The DevOps, which is first a programming approach but also a role combining developer and system administrator tasks

Database Administrator (DBA)

A DBA is responsible for the creation, maintenance, security, and optimization of an organisation’s databases.

They manage access rights to the databases, establish standards and best practices, and can provide support to development teams by:

  • Creating data sets for testing
  • Advising developers on techniques to optimize performance
  • Participating in database modeling
  • Validating database schema changes

Project Management Jobs

IT Project Manager

Sometimes called an integrator project manager, application project manager, or Product Owner (PO) in Agile methodology, IT Project Managers (CPI) are experts who manages a team of technicians to design, develop, and integrate a software or IT solution.

They must have both technical and managerial skills and be able to consider project timelines and budgets.

Scrum Master

Scrum Masters (SM) are related to the Scrum methodology. They manage the product and software in collaboration with development teams.

Unlike the Project Manager, they do not aim to lead the team but rather support and help organize and distribute tasks. They notably facilitate daily scrums, planning poker, retrospectives, and other stages of the Scrum method.

Networking

Network Administrator

Network Administrators ensure access to and the security of the information system. They can create and develop an organisation’s IT network and evolve it according to the applications and software used.

They must also detect and coordinate anomalies and conduct security and technology monitoring.

Information Systems Architect

A IS (information systems) Architect sets up and coordinates all equipment and software (servers, operating systems, computers, etc.) to adapt them to their company’s or client's needs. Their tasks also include an audit and needs analysis phase, as well as controlling the efficiency, monitoring, and maintenance of their IS.

IT Consulting Jobs

IT consultants work with companies that want to evolve their IS. They propose technical solutions adapted to the organisation and its objectives. For this, they may design and participate in the installation and supervision of the IS’s evolution, ensuring its performance and security.

They also provide advice on which tools and software to choose and how to use them (e.g., preventive maintenance or access management). Finally, they can conduct training sessions for IT teams.

IT consultants are generally specialized in a defined field such as:

  • Information systems consulting
  • Decision-making IT consulting
  • Participating in database modeling
  • Integrated solutions consulting

Cybersecurity Jobs

Information Systems Security Manager (ISSM)

A ISSM ensures that cybercriminals do not infiltrate an information system.

To do this, they define and implement the organisation’s security policy, particularly regarding access rights, permissions, procedures, and incident recovery plans.

They also contribute to ensuring the availability of the company's information system and conduct ongoing security monitoring to anticipate vulnerabilities and new types of cyberattacks.

AI and Data Jobs

Data Analyst

A Data Analyst collects, studies, and interprets data sets to answer a question or solve a problem.

This role is part of IT because a Data Analyst will use:

  • Databases and SQL queries
  • Programming languages
  • Command languages like SAS
  • Data visualization software such as Power BI

Data Scientist

A Data Scientist is also a professional in data extraction and analysis. Unlike the Data Analyst, they do not limit themselves to raw analysis but create predictive statistical and mathematical models that serve as the basis for "intelligent" decision-making tools. They also have excellent knowledge of Big Data (Data Mining).

Artificial Intelligence Engineer

An AI engineer creates predictive models and algorithms using machine learning, neural networks, and deep learning.

These algorithms serve as the basis for AI software and systems.

AI engineers therefore have a good understanding of data analysis and science, as well as programming to design and maintain AI models.

This list is, of course, not exhaustive, as IT is a field in constant evolution. New roles are developing with AI, such as Chief Data Officer (CDO) in charge of data governance or the Cloud Architect.

Mixed skills are also highly sought after, such as DevSecOps, who must know how to program and maintain and monitor security infrastructures.

To find more IT profiles and jobs, you can directly consult the list of IT jobs and the related offers.

Find Your Next IT Job Quickly

The IT market is booming, and job opportunities are multiplying. However, to quickly find the job suited to your profile, skills, and goals, certain steps are essential.

Prepare Your CV and Create Your IT Profile

The CV is the first "contact" a recruiter has with you. It is almost indispensable for all candidates seeking a salaried position.

A "traditional" CV can work, but make sure to highlight your IT skills, including:

  • the programming languages you master
  • the software, applications, and environments you regularly use (e.g., integrated development environments and source code managers)
  • your degrees and certifications
  • additional skills (such as knowledge of Agile methodology, Scrum framework, or DevOps approach)
  • additional skills (such as knowledge of Agile methodology, Scrum framework, or DevOps approach)

Online CVs or one-page websites are also excellent ways to showcase your skills and potentially link to your various projects.

For a freelancer, the CV is completely different since it aims not to obtain a job, but to sell a service...

You can mention:

  • your areas of expertise
  • links to your professional profiles
  • similar missions you have worked on
  • your rates (daily rate or budget range)
  • your availability
  • your mobility
  • if possible, the brands or companies you have collaborated with

Once created, don't hesitate to share your CV and profile and update them regularly. You can create your IT profile on Free-Work to be visible hundreds of companies in the IT, SI, and WEB sectors.

Regularly Check IT Job Opportunities

To not miss any opportunity, you can check our IT job offers.

We share nearly 1,000 new offers every day. To help you find the one that suits you, you can use filters (cities, departments, regions, skills, company names, with or without remote work, etc.) and create alerts to receive daily emails with the latest offers matching your criteria from the past 24 hours.

If you are interested in the job, you can send your IT profile to recruiters with a single click after registering for free on Free-Work's IT job board.

Register on Free-Work's Job Board

Registering on Free-Work's job board allows you to gain visibility with recruiters and contact them more easily. The registration is quick, simple, and secure. You just need to upload your CV and quickly complete your IT profile thanks to our CV analyser, which saves you time in filling out your data, experience, and skills.

Then, you can:

  • choose and adjust at any time your availability and the visibility of your profile to IT recruiters
  • discover and interact with our Free-workers community
  • create alerts based on your criteria to not miss any job offers
  • additional skills (such as knowledge of Agile methodology, Scrum framework, or DevOps approach)
  • find at any time your selection, grouping all your favourite offers, the companies you want to follow, and your application history

Stay Competitive

The IT field is constantly evolving. The skills in demand change with the popularity of programming languages, the emergence of new technologies, the growing shortage of profiles in certain sectors, etc.

To remain competitive throughout your IT career, you will often need to train and stay informed about changes by keeping up with technological, security, and sometimes legal developments.

To easily stay up-to-date with the latest trends in information technology, development, IT systems, and the market, you can check out our blog dedicated to Tech News and IT Stories.

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