Zellis

Bristol, England, United Kingdom

Year of creation 2019

Sales figures £227m

Employees > 1000

Headquarters Bristol, England, United Kingdom

Activity Corporate / Direct Employer

Employer Profile — Zellis

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Zellis are leaders in HR and payroll. Our purpose is to make people feel appreciated for the work they do – through precision, choice, and magic. Our multi-award-winning products pay over five million employees a year; with almost half (45%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK and Ireland as customers, making us largest providers of payroll and HR software and Managed Services. Whether you’re passionate about all things payroll, dedicated to customer delivery, or a true techie who’s ready to work across a myriad of cutting-edge solutions, then Zellis may just have a place for you.

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Permanent

Process Improvement Consultant

Zellis

Published on 25/08/2025

Kochetok, Kharkiv Oblast, Ukraine

About the role About the role: As part of our Business Support and Transformation Team this role will be responsible for identifying and delivering measurable improvements across the operations teams. Reporting directly to the Transformation Manager in Kochi and with a functional reporting to Process Improvement Senior Consultant in the UK this role is responsible for leading payroll improvement initiatives, identifying new ways of working and embedding strategically critical business-initiated improvements and initiatives across the UK and Kochi. This includes driving change which improves customer satisfaction, reducing cost or maximising revenue and reducing risk. In this role your key responsibilities will be: Lead strategic and tactical change programmes delivering step change improvements to our payroll process Analysing the payroll process and challenging teams so we can standardise and automate our business processes Partner with the Services teams to identify improvements that will deliver material business outcomes - including improving customer satisfaction, reducing cost to serve or maximising revenue; using data to inform initiatives, responding at pace, being proactive and increasing efficiency and compliance Develop the case for major change for each improvement initiative - (expected benefits, cost, resources, delivery time frame, risks & implementation difficulty) Own prioritisation of initiatives to ensure focus on the most impactful areas and build an ongoing backlog of improvement Participate in improvement projects such as process re-engineering and change initiatives to reduce waste or process defects, working with the teams to fully embed the changes to maximise the anticipated benefits - using proven improvement techniques such as lean processing Maintain standard document repository, ensuring documents are up to date and that the relevant teams are working with the latest version of the standard. Update existing process documentation or create new working instructions in relation to new initiatives or features released through Zellis systems or new legislation. Support Zellis initiated programmes with process expertise in structured improvement methods and tools. Champion and put in place mechanisms to ensure long term adoption and that the change sticks

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