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IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Digital Marketing and UX Expert Manage our external web development and technology partners, to ensure organic growth and conversion opportunities are maximized. Project management will include collecting requirements from the business, briefing our partners, prioritising asks in line with key business objectives and aligning with timeline of the business. Deliver high-quality, user-friendly, content across our digital platforms. Own the delivery of the US and UJ for new / ongoing event website and app related launches. Identify content improvements with the objective of enhancing engagement, gaining insights, and increasing sales. Produce and automate top-level website reports to influence decision-making for improvements including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. Expertise in CMS optimisation (VWO, Optimisely or other). Expertise in SEO, CRO, accessibility and UX best practices. Proven experience delivering multi format digital content within a CMS environment (Contentful) Proven experience delivering content-heavy platform targeted at consumer audiences. Proficiency in integrated performance reports using different data sources including analytics and CRM tools i.e. Google Analytics and HubSpot. Fundamental understanding of basic adtech i.e. UTM tagging and tracking and setting up of media tags via Google Tag Manager.Take initiative with a solution-oriented approach, within a cross functional team. Basic understanding of HTML and CSS – or keen to upskill in this area Strong collaboration skills to help manage input from stakeholders and 3rd parties Ability to manage and support different projects simultaneously Possess good knowledge of digital marketing and multi-channel campaigns Ability to understand website analytics and help drive data-driven conclusions (i.e. Google Analytics) Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. This is a 3 month contract assignment in Shoreditch London on-site. The daily rate will be circa £250 pd to £400 pd. Do send your CV to us in Word format along with your daily rate and availability.

UX/UI Designer and Developer - Manage our external web development and technology partners, to ensure organic growth and conversion opportunities are maximized. - Project management will include collecting requirements from the business, briefing our partners, prioritising asks in line with key business objectives and aligning with timeline of the business. - Deliver high-quality, user-friendly, content across our digital platforms. - Own the delivery of the US and UJ for new / ongoing event website and app related launches. - Identify content improvements with the objective of enhancing engagement, gaining insights, and increasing sales. - Produce and automate top-level website reports to influence decision-making for improvements including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. - Expertise in CMS optimisation (VWO, Optimisely or other). - Expertise in SEO, CRO, accessibility and UX best practices. - Proven experience delivering multi format digital content within a CMS environment (Contentful) - Proven experience delivering content-heavy platform targeted at consumer audiences. - Proficiency in integrated performance reports using different data sources including analytics and CRM tools i.e. Google Analytics and HubSpot. - Fundamental understanding of basic adtech i.e. UTM tagging and tracking and setting up of media tags via Google Tag Manager.Take initiative with a solution-oriented approach, within a cross functional team. - Basic understanding of HTML and CSS – or keen to upskill in this area - Strong collaboration skills to help manage input from stakeholders and 3rd parties - Ability to manage and support different projects simultaneously - Possess good knowledge of digital marketing and multi-channel campaigns - Ability to understand website analytics and help drive data-driven conclusions (i.e. Google Analytics) - Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. This is a 3 month contract assignment in Shoreditch London on-site. The daily rate will be circa £250 pd to £400 pd. Do send your CV to us in Word format along with your daily rate and availability.

UX Designer We require a UX Designer to join the design team and work along other designers, researchers, product owners and technologists in defining and developing digital products and platforms. You will be initiating and managing projects and lead the team forward in daily design tasks which include conducting workshops, user testing and prototyping. Key responsibilities • Synthesize qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture. • Create prototypes based on high-level business, functional, and technical requirements. • Collaborate with Engineering and Product Management to ensure the best creative solutions are realized, implemented and delivered. • Work along business analysts to complement user stories with design output • Work closely with Project manager and the team to ensure the sprint expectations are being respected and backlog defined. • Keep abreast of latest practices, techniques and emerging technologies within the industry and employ these to develop ideas and inspire creative concepts. • Act as a design and UX advocate internally and externally. • Work directly with the client on project scope and expectations. Experience • Bachelor's degree or equivalent. • UX designer with over 3 years work experience working for respected clients as a user experience designer, interaction designer, information architect, or similar role. • Understanding of the UX processes. • Experience in interface design for desktop, tablet, and mobile. • Experience of working in an Agile environment is desired. • Experience of working to strict deadlines. • Proven design track record. • Experience in designing user flows, wireframes and implementation instructions. • Ability to define key metrics and evaluate project success. • Portfolio of UX and design work. Skills • World class UX / interface design • Strong proof of concept, rapid prototyping, storyboarding and technical skills. • Excellent communication skills, written and oral. • Excellent presentation skills. • Ability to quickly turn around detailed wireframes and mock-ups in an iterative environment. • Proficiency in Sketch, Axure, Adobe CS, etc. • An understanding of HTML, CSS, JavaScript and other key web technologies. This is a 3 month assignment based in Holborn Central London. Please send your CV to us in Word format along with your daily rate and availability.

Junior Business Analyst City London We are looking to recruit a Business Analyst with the following expertise: Total experience required 2-3 years, and will work as part of a team. Should have agile methodology experience, should have experience to be in weekly or daily scrum meetings. Works with the product teams to capture requirements (both functional and non-functional) using various techniques such as workshop facilitation, data analysis, site visits, and task and workflow analysis. Combines all business requirements into a clear, managed, prioritized backlog (Agile) or business requirements document (Waterfall). Should have experience with eCommerce Domain Conducts analysis that identifies current business processes or system inadequacies and presents ideas for process and systems improvement that assist product teams in meeting customer needs. Creates use cases, user stories, functional specifications, diagrams and technical documentation as needed to articulate requirements. You will ideally have a Prince 2 qualification along with Agile. The role will be based in the City London. The duration of the assignment is 6 months. Please do send your CV to us in Word format along with your daily rate and availability.

Project Manager with Experience of Data Our Client is looking to recruit an exceptionally talented Project Manager with at least 5 to 10 years experience as Project Manager with full project life-cycle experience. Formal project management and enterprise data qualifications such as Togaf 9 or Prince 2 would be very useful for this role. You must have at least 3 years experience of systems, data migration (ETL), Master Data Management, and Enterprise Data architecture design and deployment. With strong interpersonal skills to engage with key business stakeholders and secure Master Data Ownership Must have full project life-cycle experience. Milton Keynes based and must be within easy commute. Some UK travel required and international travel possible in future The duration of the contract will be 6 months initially. The rate will be dependent on experience - £350 - £400 per day. Please send your CV to us in Word format to apply for this position.

Senior Lead C# Software Developer We urgently require a Senior C# Lead Developer with at least 5 to 10 years solid expertise in developing financial systems ideally banking systems. Your experience should include extensive knowledge of developing complex financial systems in C# as Teal Leader. Any experience of SQL Server or backend database would be useful but not essential. The position will be based close to London Bridge. Please send your CV to us in Word format along with your daily rate and notice period.

Infrastructure Network Support Analyst We are looking for an experienced Network and Infrastructure Support Analyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of the hands-on aspects of this role. The following are some of the skills required: Strong infrastructure generalist good applications experience on windows platforms Strong AD Windows Server – 2003 upwards Experienced and very strong trouble-shooter InTune a benefit. experience with Application deployment via GPO's a benefit experience with image deployment methods Milton Keynes base and must be within easy commute. Some UK travel required and international travel possible in future The Client is looking for someone who comes up with the solutions and is pro-active not just the waiting around for orders and direction. The position is based in Milton Keynes – with travel. Please send your CV to us in Word format along with your daily rate and availability.

Business Analyst with Actimize WLF – Canary Wharf London Our Client is seeking to recruit a Business Analyst with at least 5 years experience as a BA coupled with at least 2 years experience of Nice Actimize. - Analyzing current installation of Actimize WLF solution at a client side - Recommend improvements on data ingestion and batch process performance - Recommend optimal Threshold setting and Scoring configuration which adhere to the client requirements - Improve detection and alert generation Must Have: - Minimum 2 years experience supporting Nice Actimize WLF solution either as a BA or Implementor. - In particular an ideal candidate must have a hands-on experience in doing WLF Tuning activity. - Deep understanding in Actimize platform and tools, WLF Threshold and Scoring and working knowledge of RCM. - Proven track records in analyzing client's requirements and come up with - Comfortable in dealing with Stake Holders especially face-to-face with clients. - Must be willing to travel to client site. Nice to have - Experience in DowJones Sanctioned List and Profile data ingestion to WLF The position will be based in Canary Wharf London. Rate will be in the range £275 to £375 per day depending on experience. This is a 6 month contract assignment. Please send your CV to us in Word format along with your daily rate in GBP and your availability.

Our Client is looking to recruit a Senior Java or C# .net software developer for their Chicago, IL office. Senior Software Engineer (Sr .Net Developer with AWS) Duties · 5+ years of experience with coding in Java and/or .Net programming languages · Directs, prepares, designs, codes, tests, debugs, and maintains complex computer programs · Be able to write great code and know what that means · Experience with working in continuous integration and continuous delivery environments · Experience of Agile development methodologies e.g Scrum & Kanban · Strong communication & collaboration skills · Willingness to learn new things · Strong focus on quality · Be able to work on your own initiative · Believe in getting things done and show the tenacity to see projects to completion Skills · Strong Experience of software development in C#. · Experience with frontend languages like JavaScript, AngularJS or React is preferred · Experience in tools like Redis and Elasticsearch is a plus · Experience with cloud technologies like AWS and/or Azure is a plus · Ability to work in service oriented applications by following design principles. · Experience of Object Oriented Design and the use of modern database technologies Postgres and SQL Server. · A working knowledge of current operating systems (UNIX, LINUX, MS Windows etc.). · A deep understanding of software version control techniques, such as git and TFS. · An appreciation of Scrum based agile development methods and processes. Education · Bachelors or Masters in Computer related fields. The position is based in Chicago USA. You must have the relevant visa's and the right to live and work in the US. Send your CV to us in Word format along with your hourly rate is USD along with your availability.