Job position Network Tools Engineer
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We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky.
With a diverse workforce spread across four countries, IAG GBS provides creative and innovative solutions to drive sustainable transformation by delivering finance, procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the GBS centralised model, driving efficiencies, automation and economies of scale.
IAG Tech's vision is to increase shareholder value, accelerate business performance, delight customers, enable employees, and protect our business through the innovative and agile use of technology and data.
Job Description
Purpose of the role
We are looking for a highly skilled Network Tooling Engineer to join our team. The ideal candidate will have expertise in managing and enhancing network monitoring and automation tools such as Cisco Thousand Eyes, Cisco Catalyst Center, NetBrain, and DX NetOps. You will play a critical role in maintaining the health, performance, and reliability of our network infrastructure by leveraging automation tools and scripting with technologies such as Python, Ansible and other frameworks.
Key Responsibilities
- Configure, deploy, and manage network monitoring tools, including Cisco ThousandEyes, NetBrain, and DX NetOps.
- Develop and implement automation solutions for network monitoring, troubleshooting, and reporting using tools such as Python and Ansible.
- Design and maintain workflows to streamline network operations and improve efficiency.
- Analyze network data and provide actionable insights to enhance network performance and reliability.
- Collaborate with cross-functional teams to identify and resolve network-related issues quickly and effectively.
- Ensure compliance with organizational standards and security protocols.
Document processes, configurations, and workflows for operational transparency and knowledge sharing.
Required Skills and Experience
• Proficiency in network monitoring tools such as Cisco ThousandEyes, NetBrain, and DX NetOps.
• Full understanding of config templates (Jinja)
• Experience in running and optimizing automation tools to reduce manual workloads.
• Familiarity with network infrastructure components such as routers, switches, and firewalls.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.
Preferred Qualifications:
- Experience with other network automation tools or programming languages (e.g., Python, Ansible, etc.).
- Experience of Jinja
- Knowledge of ITIL or other IT service management frameworks.
- Certifications such as CCNA, CCNP, or equivalent are a plus.
Benefits
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses
Diversity and Inclusion
IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.
We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.
We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy - everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.
As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.
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Network Tools Engineer
IAG