Find your next tech and IT Job or contract role.

Technical Support Engineer (3rd line Windows O365 Azure) Epsom to £50k Are you a technologist with advanced problem solving and communication skills? You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment. As a Technical Support Engineer, you will provide expert support to end users, resolving complex incidents and processes related to IT and security. You will be handling incoming requests via telephone, email, and the ticketing system, whilst also assisting 1st and 2nd line engineers in escalated incidents. Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365, SaaS applications, and Azure, project-based work, security patching, and mentoring. Location: You'll join the team in Epsom on a fulltime basis, Monday to Friday; there is free parking a 10-minute walk away, bus and train links. About you: You have experience working in a service desk environment in a 3rd line support function, acting as an escalation point You have experience with desktop and server operating systems, Windows, O365 You have a good knowledge of Azure You have a good knowledge of Virtualisation and VMWare You have scripting experience using Bash or PowerShell You have system administration and networking experience You have experience in an ITIL driven environment You have excellent communication and collaboration skills As a Technical Support Engineer, you can expect to earn competitive salary (up to £50k) plus benefits. What's in it for you: Up to £50k salary Pension (up to 10% contribution) 25 days holiday Private Healthcare Life Assurance Company bonus Professional study support Apply now to find out more about this Technical Support Engineer (3rd line Windows O365 Azure) role. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Job Description Technical Support Engineer - Holborn London As a Technical Support Engineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer base. The Technical Support Engineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while also contributing to programming and documentation projects, as required. This is a great position for someone early in their Development career: you have some experience in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes English fluently. Self-driven and thrives in a fast-paced environment. Shows initiative; works hard and leads by example as part of a greater team. Brings new ideas to the table about the support process and architecture; is able to implement them if needed! Great organization skills and ability to plan ahead. Must be a creative problem solver; able to think outside the box when challenging support issues appear. Customer focused mentality required; you love helping other people and see how they make great use of our products. Awareness of API, iOS SDK, JS SDK Experience querying/searching databases, preferably MySQL/SQL. Moderate experience/understanding of web technologies, including CSS, HTML, and XML, and JavaScript language and concepts.. Familiarity with Git, such as GitHub, Bitbucket, or other version control platform. Troubleshooting (especially when time is of the essence). Strong ability to retrieve historical data from multiple sources. 2 - 5 years experience in customer service/support role Salary for this role will be £35K - £38K. Please send your CV to us in Word format along with salary.