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Permanent

Job Vacancy
ServiceNow Technical Support - London

Nexus Jobs Limited
Published on

Olympia, England, United Kingdom

Job Description ServiceNow Technical Support - London We require a ServiceNow Technical Support Analyst with 8+ years (SA / M Level);- 2.5 to 3 years of ServiceNow relevant experience. Job Description : • Service now Implementation Specialist & Admin • Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional ) ) • Good Communication and presentation skills, Client handling. • Java Scripting knowledge and hands on experience on it. • Hands-on with ITIL Process implementation. • Service-now for custom Application Design & Development. • Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. • Hands-on design, development and deployment experience with the Service-now platform. • Hands-on migrating data from different tools into ServiceNow. • Hands-on to SNow Integration • Good at creating required information for Reporting and Dashboards • Knowledge of ITIL methodologies and processes. Technical Expertise : • Creation of script based Assignment and Approval rule. • Creation of Business Rule, UI Action by using Glide script. • Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called. • Creation of custom related list. • Creation of Access Control List with the help of Scripting. • Creation of Script based UI Policy and Client Script. • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate • Querying the table by using Glide Record • Referencing Glide List • Debugging script • Creating and customizing UI and pages using Jelly • Working with complex Log Files. • Render forms, lists, UI Pages, and many other things in SXX XX XX XX XX with the help of Jelly • Designing of Macros and Formatters. • User Administration • Web Service Integration • User Interface Level Integration • MID Server Integration • Use of Import Sets for data loading from external file or database to the XX XX XX XX XX Knowledge of ITIL V3 processes This is a 3 month contract based in Central London. Please forward your CV in Word format.

Permanent

Job Vacancy
ServiceNow Technical Support - London

Nexus Jobs Limited
Published on

Olympia, England, United Kingdom

Job Description ServiceNow Technical Support - London We require a ServiceNow Technical Support Analyst with 8+ years (SA / M Level);- 2.5 to 3 years of ServiceNow relevant experience. Job Description : • Service now Implementation Specialist & Admin • Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional ) ) • Good Communication and presentation skills, Client handling. • Java Scripting knowledge and hands on experience on it. • Hands-on with ITIL Process implementation. • Service-now for custom Application Design & Development. • Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. • Hands-on design, development and deployment experience with the Service-now platform. • Hands-on migrating data from different tools into ServiceNow. • Hands-on to SNow Integration • Good at creating required information for Reporting and Dashboards • Knowledge of ITIL methodologies and processes. Technical Expertise : • Creation of script based Assignment and Approval rule. • Creation of Business Rule, UI Action by using Glide script. • Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called. • Creation of custom related list. • Creation of Access Control List with the help of Scripting. • Creation of Script based UI Policy and Client Script. • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate • Querying the table by using Glide Record • Referencing Glide List • Debugging script • Creating and customizing UI and pages using Jelly • Working with complex Log Files. • Render forms, lists, UI Pages, and many other things in SXX XX XX XX XX with the help of Jelly • Designing of Macros and Formatters. • User Administration • Web Service Integration • User Interface Level Integration • MID Server Integration • Use of Import Sets for data loading from external file or database to the XX XX XX XX XX Knowledge of ITIL V3 processes This is a 3 month contract based in Central London. Please forward your CV in Word format.

Premium Job
Permanent

Job Vacancy
Speech Analytics Analyst

IAG Loyalty
Published on

£50k
London, England, United Kingdom

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in. The opportunity This is a career-defining opportunity to join a hugely exciting, highly profitable, data-driven business as it undertakes its next phase of evolution and growth. The Customer Department's objective is to put the customer in the centre of IAGL's strategy and in the teams day-to-day decisions, elevating the customer as a key focus for the company to achieve its objectives and gain competitor advantage??. The new role of Speech Analytics Analyst is an important addition to the team. In the role, you will be responsible for analysing and delivering key insights related to the interactions between our customers and our Contact Centre agents. The business is interested in gaining deeper understanding of the reasons that motivate the customers to call to the Contact Centre, as well as in becoming more accurate in the prediction of low and high volumes across the day and the year, and in generating information that allows to provide feedback and improve the service of our agents. Using Verint Speech Analytics, we expect you to spearhead the knowledge that is currently available within our Contact Centre. What you'll get up to Lever the information that is generated at IAGL's Contact Centre, by introducing an impactful usage of Verint Speech Analytics. For example, improve the way that the customer needs are identified, while detecting opportunities to make the service and the experience delivered by the agents better Empower Contact Centre Leaders with self-serve capabilities, by developing performance dashboards, and by educating and promoting their usage Meeting regularly with the Contact Centre stakeholders to understand their needs and requests, while delivering Products that ultimately improve their daily routines and the overall performance of our Contact Centre Constantly monitor and update the speech categories to refine and improve performance in response to the evolution of the business Define and develop key metrics to ensure the continuous improvement of our agents Challenge the status-quo by revisiting existing Contact Centre operational indicators and proposing changes to them or introducing new ones that might feel missing Provide relevant behavioral and sentiment customer insights to generate action plans, while influencing changes and improvements to the existing service Build high impact presentations for senior management up to C-Level What we need from you We are aiming high; we accept that it is unlikely that any one person will meet every aspect of the brief. Who you are is considered to be more important than what you have done or where you have worked, however the successful candidate will have meaningful experience in a Contact Centre environment and in the use of a leading Speech Analytics Tool (Verint, Callminder, Nice) Absolutely passionate about data Strong knowledge of a leading Contact Centre Speech Analytics Tool, such as Verint, Call Miner or Nice, with a proven track record of having generated positive impact through the usage of such tools Relevant experience building dashboards, using the likes of PowerBI and Tableau Openness and eagerness to collaborate with different people, while being able to build trust and strong human relationships Highly empathetic and a great listener, as this role is all about understanding the needs of colleagues and in delivering great and impactful tools to make their jobs better and easier Comfortable when dealing with uncertainty, as the Team is expected to deliver novel perspectives and push knowledge forward Excellent interpersonal skills, a curious mind set, and love for problem solving A proactive approach to the work, planning ahead and identifying opportunities for improvement Comfortable with travelling in a periodic basis (e.g. once per month) to the Contact Centre in Birchwood to engage with colleagues and get an in-site perspective of their needs We might not be right for you if: You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You prefer to operate in a fully established function with a set remit. This is a broad role where you have your hands on multiple levers and offers you the ability to shape it as you feel best, so it does mean you'll encounter some ambiguity as you build our creative capability What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: ?? One non-contractual Annual Bookable Travel Concession for you, your partner and dependants and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum.? Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution)? 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Premium Job
Permanent

Job Vacancy
Associate Software Engineer

IAG Loyalty
Published on

London, England, United Kingdom

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in. The Opportunity We're looking for a Junior Software Engineer to join our team and help deliver our ‘Shopping' product across our web channels, including avios.com and partner platforms. The Shopping product spans both an online affiliate shopping portal and an in-store card-linking proposition, giving you the chance to gain full-stack exposure, working on both front-end and back-end development. As a Junior Engineer, you'll play an important role in executing the product roadmap while learning and developing your skills in a supportive environment. You'll work on clearly defined tasks, write well-tested code, and create clear documentation, all with the support and guidance of your experienced colleagues. Embracing a DevOps culture, you'll contribute to regular feature releases and will occasionally assist in Production support when necessary to ensure smooth operation. What you'll get up to In this role, you'll collaborate with senior engineers to deliver both functional and technical solutions aligned with the product roadmap. You'll be responsible for writing high-quality, well-tested code, adhering to best practices in software engineering. Additionally, you'll help maintain and release new features into Production, ensuring the ongoing reliability of the product. You'll also take part in product and technical backlog development, helping to ensure that the solutions delivered provide value to both customers and the business. Occasionally, you may be called upon to provide on-call support to help restore services during major incidents, gaining valuable hands-on experience in troubleshooting and problem-solving. What we need from you Proficiency in JavaScript/TypeScript, Node.js, React, and experience with Next.js. Familiarity with microservices, API design, REST principles, version control (Git/Bitbucket), and container technologies like Docker. Experience working in Unix environments and cloud services (AWS). Understanding of DevOps, CI/CD pipelines, and Infrastructure as Code tools (e.g., Terraform). Strong communication skills to collaborate with both technical and non-technical teams, along with a passion for problem-solving and continuous learning. The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum.? Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution)? 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Premium Job
Permanent

Job Vacancy
Senior Software Engineer

IAG Loyalty
Published on

London, England, United Kingdom

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in.? The Opportunity We're looking for a Senior Software Engineer to lead the development of our ‘Shopping' product across our web channels, including avios.com and partner platforms. ‘Shopping' encompasses our online affiliate portal and in-store card-linking features. You'll take full ownership of the entire product stack, from front-end to back-end, ensuring smooth, reliable delivery and operation. What you'll get up to As a Senior Software Engineer, you'll play a key role in delivering the product roadmap, driving value for our customers, business, and partners. You'll bring your technical expertise to solve complex challenges, while mentoring other engineers and providing strategic direction. Your focus will be on creating pragmatic solutions that are scalable and efficient, collaborating closely with both technical and non-technical stakeholders. What we need from you Strong expertise in JavaScript/TypeScript, Node.js, and React, with experience in microservices, API design, and REST principles. Familiarity with cloud services (AWS), container technologies (Docker), and Infrastructure as Code (Terraform). Knowledge of version control (Git/Bitbucket), Agile methodologies, and Next.js. Comfortable working with API gateways, DevOps, CI/CD pipelines, and cloud deployments. Strong communication skills and the ability to collaborate effectively with diverse teams. The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum. Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution) 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Freelance

Freelance job
Physical Design Contract

IC Resources
Published on

London, England, United Kingdom

IC Resources is working with a key client in the South of the UK who is looking for a Physical Design engineer on a short term, initial contract, with the option to extend further. This is a 2-3 month initial contract. The contractor has the option to be Outside IR35 allowing you to use a Limited Company should you wish. This is for an urgent need for an existing project so you will need to be able to start at short notice and live in the UK or EU. Job Info • Experience working on 12nm process node or lower • Experience using Synopsys ICC2 tools to a good standard • You will need experience working from RTL 2 GDS2 • Previous experience TCL Scripting will be important • You will need to be able to start ASAP and live in the UK or EU • Remote working can be an option

Premium Job
Permanent

Job Vacancy
Senior Software Engineer (Java)

IAG Loyalty
Published on

London, England, United Kingdom

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in.? The opportunity "The GLP Programme Team is responsible for designing, building, releasing and maintaining a set of B2B microservice API products that allow partners to integrate with and use the capabilities of the IAGL frequent flyer programmes (BA Executive Club, Iberia Plus, AerLingus AerClub & Vueling Club)." The Loyalty Platform provides a range of partner facing, headless products presented through our APIs & data events, which have high demand, resilience and availability. In addition, our platform will create delightful, frictionless consumer facing experiences to enable members to enrol into the program in a seamless way, login, with identity verification and security features built in and be able to manage their Avios account and enjoy their rewarding benefits. What you'll get up to As a Senior Back-End Engineer, you'll hold a pivotal position within the product team, contributing to the design and implementation of new features in the application's back-end. Leveraging your technical prowess and hands-on experience, you'll craft scalable, top-notch software solutions. Collaboration is key, as you'll effectively engage with product owners, architects, technical leads, and fellow developers to ensure alignment and deliver the best possible outcomes. You'll bring hands-on expertise in crafting solutions within your chosen tech stack (e.g., Node.js and Express, Java and Spring Boot, etc.), along with a deep understanding of APIs, system architecture, and industry protocols like OAuth 2.0. You'll have experience developing solutions in your chosen tech stack (e.g., Node.js and Express, Java and Spring Boot, etc.), alongside a solid understanding of APIs, architecture, and industry standards such as OAuth 2.0. Your expertise lies in the Back-End applications, where you'll skilfully guide the user journey throughout the entire stack. Ideally, you'll also bring familiarity with infrastructure as code (e.g., Terraform) and thrive in a DevOps culture. You have extensive experience working in agile teams and are driven by delivering customer value. Ideally, you would also have a proven track record of delivering innovation. What we need from you Crafting software, writing tests, and debugging. Building and maintaining microservice-based applications (Java preferred). Familiarity with databases like PostgreSQL or Redis. Proficient in Linux for production environments. Experience with frameworks like Spring Boot and ORMs like Hibernate. Knowledgeable about cloud platforms like AWS, Azure, and Google Cloud (AWS preferred). Understanding config management and infrastructure as code tools like Terraform and CloudFormation (Terraform preferred). Expertise in container technologies like Docker and ECS. Familiar with CI/CD and DevOps practices. Guide and mentor team members in modern data tooling, serving as a beacon of inspiration and support. Proficient in collaboration tools like JIRA, Confluence, Mural, and Slack. The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum.? Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution)? 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities.

Freelance

Freelance job
Dynamics365 Developer

LA International Computer Consultants Ltd
Published on

£400-450
London, England, United Kingdom

Microsoft Dynamics 365 DeveloperOutside IR35Largely Remote6months+SC Clearance RequiredSummary:As a Microsoft Dynamics Developer, you will design, customize, and implement Microsoft Dynamics solutions, primarily focusing on Dynamics 365 (CRM and ERP) to support business processes and enhance productivity. You will work closely with cross-functional teams to understand requirements, build solutions, and maintain the Dynamics environment, ensuring seamless integrations and optimal performance. This role requires expertise in Dynamics 365, Power Platform, and a solid understanding of programming languages and data structures.Key Responsibilities:1. Dynamics 365 Developmento Design, develop, and implement custom solutions in Dynamics 365 (CRM and ERP) based on business requirements.o Customize Dynamics 365 modules to support various functional areas, such as Sales, Customer Service, Marketing, and Finance.o Develop plugins, workflows, and business process flows using Power Platform (PowerApps, Power Automate).2. Configuration & Customizationo Configure out-of-the-box features in Dynamics 365 and extend functionality using custom code, scripts, and plugins as needed.o Customize forms, views, workflows, and dashboards to enhance user experience and data accessibility.3. Integration & Data Managemento Integrate Dynamics 365 with other enterprise applications and data sources using APIs and middleware.o Develop data migration plans and assist in migrating legacy data to Dynamics 365.o Design and implement data structures, including entity models, fields, and relationships.4. Testing & Documentationo Conduct unit testing, system testing, and user acceptance testing to ensure quality and compliance with requirements.o Document all configurations, customizations, and development activities, including technical specifications and user guides.5. Support & Maintenanceo Provide ongoing support and troubleshooting for the Dynamics 365 environment.o Stay up to date with new releases and updates for Microsoft Dynamics and related technologies to recommend improvements and ensure optimal use of system capabilities.Qualifications:* Bachelor's degree in Computer Science, Information Technology, or a related field.* Proven experience with Microsoft Dynamics 365 (CRM, ERP) development and customization.* Strong knowledge of Microsoft Power Platform, including PowerApps, Power Automate, and Dataverse.* Proficiency in C#, .NET, JavaScript, and relevant frameworks and languages.* Experience with Dynamics 365 API, SDK, and integration methods (SOAP, REST).* Familiarity with Azure cloud services and DevOps tools.* Excellent problem-solving skills, attention to detail, and ability to work independently and in a team.Preferred Skills:* Experience with Dynamics 365 for Finance and Operations.* Knowledge of SQL and data management tools.* Familiarity with Agile development methodologies.* Relevant certifications in Microsoft Dynamics 365 or Power Platform.Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Freelance

Freelance job
Lead engineer

Huxley
Published on

£900-1k
London, England, United Kingdom

My client within energy trading are looking for a Lead engineer to join the team. The project will be working on real time commodity trading systems to ensure maximum up time for trading systems across markets. This is a Lead engineer role which will involve 70 percent hands on C++ dev work and 30 percent Tech lead work. You will be involved in architectural planning and project discussions. The role will be working within different commodity trading projects . Requirements: * Hands on C++ development experience. * Quant /Etrading / Market Making. * Real time trading systems development. * Commodities is a nice to have * Interaction with Traders This is a initial 6 Month contract paying up to £1000p/d via umbrella with high chance of extension. This role is hybrid and requires 2-3 days a week in the London office. If this role is of interest, please reply with your up-to-date CV and I will be in touch if suitable Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Freelance

Freelance job
C# Developer

Huxley
Published on

£500
London, England, United Kingdom

My client within Investment Management is looking for a C# Developer to join their team. The role will be working across multiple projects within Middle & Back Office Requirements • C#, .NET • SQL Server • Middle & Back office experience • Investment Management experience. Desirable experience • FIX Protocol • Kafka, MQ • Reg Reporting MiFID, EMIR. • Experience within Futures & Options • DevOPs - Azure, Jenkins, Docker, Terraform This is a 6-month rolling contract paying £500p/d via Umbrella. The role requires 4 days per week in the London office based in the City. If this role is of interest, please reply with your up to date CV and I will be in touch to discuss further. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Permanent

Job Vacancy
Business Intelligence VBA Developer

Lidl
Published on

£49,500-66k
London, England, United Kingdom

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're proactive, reliable and ready to take on any challenge. Just like you The process will include a VBA test, video interview and face-to-face Interview at our Head Office in Surbiton, Surrey. We look forward to receiving your application. Our Head Office Controlling Department is looking to recruit a VBA specialist as a Business Analyst into their Business Intelligence team. In this role you will support internal stakeholders and senior management by delivering outstanding insight to generate business value that exceeds stakeholder expectations. If you are excited to help build something new, with the support of the world's fourth-largest retailer, we'd love to hear from you. As a Business Intelligence Analyst at Lidl your input will be crucial in driving business impact through data and insight. The Business Intelligence function is tasked to support the whole business; therefore, you'll be expected to work on diverse projects, which will impact decision making across the entire business. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. ‘To keep in line with company structure this role will be called Controlling Consultant internally' Work with our Controlling colleagues to provide support for all national departments by generating targeted reporting and analysis. Developing, testing, and implementing solutions such as reporting or tooling, to provide the business with the ability to gain insight from data. Gather, transform, and analyse data from various sources, both internal and external to create new insight. Utilise statistical methods to create predictive models as well as identify patterns and trends in data. Preparing and delivering solutions to effectively communicate trends and develop forecasts to the business. Define and support governance for new methods of data retrieval, through documentation and training of processes. Provide innovative reporting solutions including process improvements and automation. Manage your own projects end-to-end: defining requirements, conducting test cases, demonstrating value, and supporting implementation\adoption. Communicate effectively with non-technical colleagues across the business to ensure understanding and trust in our solutions and insights. Take responsibility for achieving high technical standards so that your solutions are appropriate, comprehensible, well-structured, and reproducible. Advanced knowledge of VBA essential Knowledge of Python and/or SQL desirable Curious, self-motivated, and proactive individual with a can-do attitude The ability to work on projects and solve problems independently Experience of project and stakeholder management The ability to liaise and communicate at both a technical and non-technical level Keen eye for detail and good quality control Ability to work to tight deadlines and to deliver accurate results Excellent presentation and communication (written and verbal) skills Ability to work well in a team 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl, and apply now. *Includes 10% non-contractual London Weighting Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment

Permanent

Job Vacancy
F&O Developer

Huxley
Published on

£55k
London, England, United Kingdom

Title: Join Our Team as a 365 Developer F&O in London! Are you an experienced F&O Developer looking for the next step in your career? Do you have expertise with Dynamics 365 Finance & Operations (F&O)? If so, we want to hear from you! Our client is seeking a talented and driven individual to join their team as a permanent 365 Developer F&O based in London. As one of the leading companies within this sector, our client offers fantastic opportunities for personal development and growth. Job Description: As part of this exciting role, your responsibilities will include: - Developing solutions using Microsoft technologies such as X++, C#, .NET Framework - Designing technical specifications that align with business requirements - Delivering code reviews and mentoring other developers - Troubleshooting issues across all layers - data model design/development/configuration Key Skills Required: To be successful in this role, candidates should possess some or all of these skills: * Experience developing software applications on Microsoft platform * Strong knowledge/experience around D365 F&O modules * Excellent communication skills both written and verbal * Ability to work independently or collaboratively Qualifications required: A degree-level qualification would be desirable but not essential if equivalent experience can demonstrate competency. If you feel like this could be the perfect opportunity for your skillset then please do apply now! To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Freelance

Freelance job
Senior Java Test Engineer

Public Sector Resourcing - AMS
Published on

London, England, United Kingdom

On behalf of DWP, we are looking for a Senior Java Test Engineer for a 12 month contract based in London - Hybrid working. The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: * Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment * Increase saving for, and security in later life * Create a fair and affordable welfare system which improves the life chances of children * Deliver outstanding services to our customers and claimants * Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity.. As a Senior Java Test Engineer your main responsibilities will be: * Test Strategy & Planning: Define and implement a comprehensive testing strategy for microservices or APIs * Automation: Develop and maintain automated test scripts using Cucumber for integration with continuous integration/continuous deployment (CI/CD) pipelines * Collaboration: Work closely with developers, QA engineers, and product managers in an Agile environment to identify issues * Analysis & Reporting: Analyse test results, identify functional & nonfunctional issues, and provide recommendations * Tooling & Frameworks: Evaluate and recommend new tools, frameworks, and methodologies to enhance testing efficiency and effectiveness * Mentorship: Provide guidance and mentorship to junior test engineers, fostering a culture of continuous improvement and knowledge sharing. Essential: * Experience: couple of years of experience in software testing, with a focus on manual testing and test automation. * Java: Proficient in Java, with the ability to write and maintain test automation scripts * Cucumber: Solid experience with Cucumber and BDD (Behaviour-Driven Development) practices * Agile Methodologies: Proven experience working in Agile/Scrum environments, collaborating effectively with cross-functional teams * CI/CD:Experience integrating performance tests into CI/CD pipelines, using tools like Jenkins, GitLab, or similar * Non-functional skill- A good working knowledge of non-functional skills such as performance , accessibility & security * Cloud skills & other tools: AWS, Grafana , Splunk * Experience in working with MongoDB would be good but not essential * Problem-Solving: Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex testing/ automation issues * Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical issues to both technical and non-technical stakeholders SC Clearance is a requirement for this role, as a minimum you must be eligible and willing to undergo these checks Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. Armed Forces Covenant / Commitment DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

Permanent

Job Vacancy
Audio Visual Engineer

Ofgem
Published on

£35,070-48,561
London, England, United Kingdom

Ofgem, an independent National Regulatory Authority and non-ministerial government department, is focused on protecting the interests of electricity and gas consumers, both present and future. It aims to ensure value for money, secure and sustainable energy supply, and promote market competition and regulation, operating within UK and EU legal frameworks. We are seeking an experienced Audio-Visual Engineer to work with the Digital Workplace team in London. The role involves managing and supporting infrastructure for technologies like M365 Teams Room, Crestron Meeting Room Devices, digital signage, and live events. Due to the nature of this role, the successful candidate is expected to be in the London office 4 days per week. As an Audio-Visual Technician, this position is crucial for providing outstanding audio-visual services for office meetings and events, including internal and external functions, and emphasising the importance of technical expertise in enhancing operational efficiency and communication. This role requires proficiency in connecting and supporting external events and conferencing platforms, including Zoom, WebEx, and MS Teams, ensuring seamless integration for our events. Your responsibilities include conducting pre-event checks, adjusting equipment as necessary for functions and establishing procedures for the ongoing maintenance, testing, and inspection of all audio-visual equipment. This position also includes project management responsibilities in collaboration with our enterprise vendor, aiming to enhance and expand our audio-visual capabilities. The ideal candidate will have a solid technical background, strong communication skills, and the ability to work collaboratively across teams to support and enhance our audio-visual communications. The role demands active assistance and support for IT Infrastructure and enterprise vendors in relation to audiovisual infrastructure projects, including both maintenance and support-related issues. Additionally, creating and maintaining technical documentation and project status dashboards is a crucial part of this position. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team-oriented environment. Experience in managing and supporting audio-visual and digital signage solutions, as well as a solid understanding of Microsoft Teams and associated technologies, will be critical for success in this role. Join Ofgem's mission to safeguard consumer interests and foster a sustainable energy future. If you're an experienced Audio-Visual Engineer passionate about technology and innovation, apply now to contribute to our Digital Workplace team in London. Shape the future of energy with us at Ofgem. Key Responsibilities Operate, set up, and maintain audio and visual equipment, including speakers, microphones, and other equipment as needed. Offer support in connecting to external event and conferencing platforms such as Zoom, WebEx and MS Teams. Perform all necessary pre-event checks and changes of equipment in Town Halls and Board Room spaces. Delivery, maintain and create the procedures for the ongoing maintenance, testing and inspection of all audio-visual equipment. Working closely with the IT team to diagnose and resolve faults. Liaise closely with our Internal & Communicate Teams, proving advice and expertise when it comes to MS Teams. Manage and maintain current audio-visual infrastructure design and builds. This includes conference and collaboration platform/endpoints on MS Teams, MTR, Surface Hub, Poly, Crestron endpoints and management tools. In collaboration with our enterprise vendor, provide project management support for new builds, technology refresh and decommission. Key Outputs and Deliverables Responsible for planning, deploying, configuring, maintaining, and troubleshooting of Internal Digital Signage Solutions, Personal and shared space devices, including Teams Rooms (Creston & Polycom) and Microsoft Surface Hubs. The managing and monitoring of MS Teams meetings, and certified devices by using Microsoft Teams admin centre, the Microsoft Teams Rooms Pro Management portal and Crestron's XIO endpoints management tool. Participate in vulnerability management, risk remediation and migrations of infrastructure and endpoints. Administer and support technologies and products built and managed through Microsoft (Exchange, Teams, Intune), Crestron XiO, Poly Lens and other SaaS based products. Assist and support IT Infrastructure and our enterprise vendors for audiovisual infrastructure projects or for maintenance and support related issues. Create and maintain technical documentation and project status dashboards. Essential Criteria Experience of supporting Teams rooms devices and Microsoft Surface Hubs. (Lead criteria) Strong experience of Microsoft Teams admin centre and/or Microsoft Teams Rooms Pro Management portal. (Lead criteria) Experience of continual improvement with a willingness to learn and improve knowledge in the ‘audio-visual' (AV) field. Strong experience of AV Solutions Microsoft (Exchange, Teams, Intune). Understanding of DCHP, DNS and networking setting for devices. Experience of AV Infrastructure (Crestron XiO, Poly Lens or similar). Desirable Criteria Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate. Microsoft 365 Certified: Teams Administrator Associate.

Permanent

Job Vacancy
IT Support Technician

Nexus Jobs Limited
Published on

London, England, United Kingdom

Job Description IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Permanent

Job Vacancy
Application Support Analyst with 2nd and 3rd Line

Nexus Jobs Limited
Published on

£35k-40k
London, England, United Kingdom

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities • Provide 2 nd and 3 rd line support for the Company application portfolio • Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising • Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA • Manage all system access requests • Own application/system documentation and the data repository that holds that information (i.e. SharePoint) • Provide technical support to the application architect and project services as required for project deliverables • Ensure that pro-formas are completed and submitted and track delivery • Provide test support for new and enhanced systems/applications • Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager • Owns Configuration Management process • Responsible for scheduled maintenance and capacity planning • Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes • Responsible for the development and maintenance of the Corp data warehouse • Run reports and conduct analysis in-line with Business/Management requirements • Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties • Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience • Proven experience working in 1 st and 2 nd line support role • Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management • Experience working in a customer facing technical role • Proven experience working with and managing 3 rd party suppliers • Experience managing assets, both hardware and software • Knowledge and understanding of the Company application portfolio Personal Attributes • Excellent team working and interpersonal communication skills • Exceptional oral and written communication skills • Good team player and collaborative • Ability to work on own initiative and with minimal supervision • Technical background in application support and maintenance • Ability to manage competing priorities • Excellent attention to detail • Analytical, with excellent problem-solving skills • Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

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421 results

Contracts

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