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Location: Camden London - £28,389 to £39,035 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies 2024 This is an exciting time to join our team and be part of something amazing. If you have exceptional customer service skills and want to make a real difference to peoples lives then this could be just what you've been looking for! Following an internal promotion we're looking for a Service Desk Analyst (Deskside) to join us. With a working knowledge of Microsoft technologies: Windows operating systems, M365, network fundamentals, tablet & mobile support (Android and iOs), you'll play a vital role in the team, troubleshooting hardware and software issues and maintaining end user devices. You'll provide on-site technical support and assistance to customers at the group's offices, sheltered housing schemes (known as LiveSmart) and other nationwide locations where Clarion provides corporate IT services, working closely with the Service Desk and other DDaT teams to deliver high quality location-based support. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills and Mobile Device Management system experience and Video Conference system support experience, you'll need to be proficient in providing end-user support for network-related queries and hardware setup. If you have excellent organisational skills, high attention to detail and the ability to plan and manage multiple changing priorities then we want to hear from you now! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click to visit our website to dive in and find out more about us and the benefits we offer. Closing Date: Sunday 13th October 2024 at midnight. This role is based at our offices in Camden. Occasional travel required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Service Desk Analyst - SC Clearance - Onsite in Dumbarton, Glasgow Job Description:Develop and maintain as required the Knowledge Articles to be used by the Authority's 1st line end-user support desk and the CASC.Provide support to the Authority's 1st line desk as required to provide answers to the structured questionsProvide Incident management support to the Contractor's Sub-Contractor (Cherry & White); and Contractor help desks (e.g. Embark and Ethernet Connect) as requiredProvide trouble shooting support as required between the Parties and Sub-ContractorsPlease send your latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.