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Job Description Technical IT Manager Our Client a financial institution with offices in Reading, are looking to recruit an IT Manager to manage the infrastructure and technology for the company. You must be hands-on and have at least 7 to 10 years proven track record. The following are a list of functions for this position: • Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service • System changes (software upgrades, introduction of new systems • Non-standard requests (new software requests, different/more powerful laptops, etc) • Acquisitions of businesses - guidance on how to absorb people and systems • Security system monitoring - interpreting and managing output from the SOC (security operations centre) • Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) • Change management (internal authorisation for significant system changes) • Assistance to senior management in relation to IT issues (for example, integration with a new time/billing system) • Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) • Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) • Assistance with AAF and other audits • Management of joiner/leaver process • Business continuity plan & disaster recovery This is a hybrid position with 2 to 3 days in the office at the offices in Reading. The salary for this position is circa £60K to £80K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London's most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 nd line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. • Understand the role of technology in the provision of education and learning. • Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. • Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. • Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. • Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). • Identify, document, and define critical services / processes and associated KPIs to be measured. • Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. • Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. • Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. • Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. • Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. • Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. • Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. • Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. • Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. • Provide technical escalation support and/or assist IT colleagues in troubleshooting faults • To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. • Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. • Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. • Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. • IT Management & Leadership • IT Support environment (2nd & 3rd line support) • ITSM tools and methodology • ITIL practice and methodology • Team Management (including Matrix Management of staff) • Supporting diverse / remote businesses Education or similar sector • Windows Desktop & Server • MAC Desktop & Server • Server Rooms & Cloud Services • Device Management (e.g. InTune / JAMF) • Network technologies and protocols • Cyber Security Business Systems (e.g. Finance, MIS, CRM) • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. • Strong leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Job Description IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.

Pay up to £29,500, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are hiring Apprentice IT Service Managers. You'll earn as you learn during our 18-month apprenticeship, gaining a level 3 'Digital Support Technician' qualification. Joining our IT Asset Management Team (ITAM), you will be supporting the management of Software and Hardware on the DWP estate - the largest in UK government. You will join us on permanent basis, accessing funded learning to support progress in your role and career. You'll receive formal learning and loads of support to develop crucial skills in a secure and empowering environment. You'll be given one day a week (20% of your time) so you can work on completing your apprenticeship qualification within your working hours. We are looking for apprentices who have the following: Great communication skills The ability to work to deadlines The ability to work independently and as part of a collaborative team The ability to balance work responsibility and personal study A passion for building and developing your skills Pride in delivering engaging work that makes a difference Am I eligible for this apprenticeship? You need to mee the following minimum eligibility criteria: Hold a valid passport/birth certificate or residence permit Have the right to live and work in the UK Must have lived in the UK and/or EEA for 3 years prior to apprenticeship start date or hold some form of exemption Not be in full-time education or be undertaking another apprenticeship by the apprenticeship start date You must not hold an existing qualification at the same or higher level in a similar subject You must hold GCSEs in Maths and English at Grade C/4 or equivalent or be willing to undertake and pass a functional skills assessment. You and your role We want to help you build the skills, knowledge and behaviours you need for a successful career in tech and IT Service Management. IT Asset Management is all about ensuring that the Software we use is maintained, upgraded, tracked and used optimally. You'll have the opportunity to develop your technical skills in an organisation that makes a difference to UK citizen's lives. We make sure that our services are working when people need them. You'll learn what it takes, working with the ITAM team during your 18 month study. You'll build up knowledge of the processes and techniques needed to maintain software and ensure value for money. We're a massive and complex organisation - you'll fast track your skills by getting involved in real work, real supplier and stakeholders. We're one of the most supportive learning organisations in government, and we have a 100% success rate in apprenticeship completion. Details. Wages. Perks. Location: You'll join us in our brilliant Blackpool hub. We're just outside Blackpool, and we have loads of free parking. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £29,500. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 24 days, and rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

About The Role Team - IT Service Manager Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Excellent verbal communication Proven expertise in Incident Management A great Multitasker What this role is all about: As an IT Incident Manager, you will be dependable for the management, coordination and communication around all service impacting outages. This involves liaising with a variety of technical teams. You will be structuring and leading investigations to ensure accurate and timely information is disseminated both internally and externally. You will also be collaborating with senior members of the management team during significant customer impacting outages. Key Actions Monitor the progression of incidents, proactively intervening when appropriate to ensure that incidents are progressed through to closure in a timely manner Quickly assess the severity of an outage in regards to business impact and technical complexity Personally manage and own the progression of the most severe incidents through to remediation stage Notify, escalate and communicate to our business the existence and status of outages as necessary Help co-ordinate the investigations and drive incidents to resolution / remediation Put customers first through being an advocate of the customer and driving Vitality to the highest levels of quality Perform incident trend analysis to identify potential problems You will work with multiple support teams to ensure SLA compliance for all incidents Perform both reactive and proactive Problem Management, driving permanent resolution to ensure that tickets are reduced and problems across the estate decrease, driving stability and experience Perform governance around both the Incident and Problem Management processes Essential Skills needed to fulfil this role: Able to demonstrate a proven track record in the effective delivery of Incident Management Experience with application or infrastructure services Excellent written and verbal communication skills with the ability to effectively tailor communication of technically complex issues to various audiences Strong collaboration skills with an interest to develop a strong network Ability and aptitude to pick up new technologies or procedures Good organisational skills and excel at multitasking with the ability to "pick up the pace" during major outages ITIL v3 Foundation qualified So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we're the right fit for you? We can't wait. Diversity & Inclusion We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more please visit our Careers page. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms - Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks - WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security - Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Job Description Our Client is Global Leader in the pharmaceutical World. They are looking to recruit an IT Project Manager with at least 10 years proven expertise as a Project Manager. The Project Manager is responsible for a set of projects (investments including the systems and organization change management within the business community). The Client has many projects underway. This role is for the management of projects with significant IT infrastructure and systems work content. Responsibilities: • Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. • Estimate resources needed to reach objectives and manage resources in an effective and efficient manner • Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. • Implement and manage changes and interventions to ensure project goals are achieved. • Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. • Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. • Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. • Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. • Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact • During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. • Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. • Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables • Utilize industry best practices, techniques, and standards throughout entire project execution • Monitor progress and make adjustments as needed • Measure project performance to identify areas for improvement Qualifications: • Bachelor's degree in computer science, business, or a related field • At least 8 years of IT project management and related experience • Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations • Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors • Proven ability to work with IT teams, business stakeholders, and external vendors • Proven ability to solve problems creatively • Strong familiarity with project management software tools, methodologies, and best practices • Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) • Excellent analytical skills • Strong interpersonal skills and extremely resourceful • Proven ability to complete projects according to outlined scope, budget, and timeline • Excellent planning and organization ability with time management skills • Excellent troubleshooting and problem-solving abilities with management and leadership qualities Project Management Professional (PMP) certification preferred Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: • Excellent English oral and written communication skills. • Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. • Has strong achievement motivation and tenacity. • Possesses ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes work of staff members. Works to complete goals, tasks, and plans. • Anticipates potential problems and analyzes alternative solutions. • Develops/maintains effective working relationships by listening attentively to others. • Communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. • This individual will also assist in finding solutions as well as identifying problems; communicates appropriately with team members and project stakeholders. Able to manage other individuals and maintain calm and reliable demeanor in the face of challenges. • The project manager will adapt readily to change, work effectively in stressful situations, need limited guidance and direction and is comfortable working in a fast-paced environment. • Diagnoses problems efficiently, gathers sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems and analyzes and communicates issues with effective alternative solutions to team. • Sensitive & responsive to internal customer needs, maintains a positive attitude, willing to listen to customer problems and seeks solutions and stays in tune with changing needs of customers. The Client is based in Trumbull CT USA The salary for this role will be circa $100K - $120K. Please send your CV to us in Word format along with your salary and availability.

Job title: IT Project ManagerLocation: London / RemoteSalary: Up to £70,000 depending on experience.Main Duties:Planning and designing IT programmes and projects, and proactively monitoring its progressDelivering IT projects within the agreed governance structure, timescales, scope and budgetTracking, prioritising and resolving issues and managing risks throughout the delivery processBudget and resource forecasting and management for each projectDefining the governance structure for each projectManaging Third Party deliverables and relationships in line with contractual obligationsProviding effective and timely reports to ensure stakeholders are kept up-to-date at all stages throughout the project lifecycleLead a small team of project managers, business analysts and business product owners to ensure successful delivery of projectsLead on specific areas contributing to the development of the Change Function within the Change Management TeamKey skills:Significant experience of delivering progressive information technology change.Understanding what good design, development and testing looks like to enable robust discussions with technology resources and suppliers on the project.Strong change management and leadership skills, and the ability to apply them to implement new systems and redesign work.Experience of running senior stakeholder meetings e.g. Steering groups as well as workshops to facilitate an agreed decision/outcome.Experience of commercial negotiations with suppliers to input into contracts for project delivery.Experience of working in a complex corporate culture or rapidly growing business.A background in financial services is desirable.

REQUIRED: IT PROJECT MANAGERLOCATION: HYBRID, 2 DAYS ONSITE IN GLASGOWDURATION: 12 MONTH INITIAL CONTRACTIR35 STATUS: INSIDE The IT Project Manager will lead the integration and decommissioning of legacy trading systems, managing the transition to modern vendor technologies. This role requires a deep understanding of change management, governance, risk controls, and legacy system transformation. The IT Project Manager will ensure that project management processes are aligned with the organization's strategic objectives and control frameworks. The successful candidate will also be responsible for delivering a robust data rerun tool infrastructure and ensuring the smooth integration of legacy systems into new surveillance capabilities.Key Responsibilities:1. Trading Hub Integration & Decommissioning:o Lead the decommissioning of the legacy in-house built Trading Hub system and oversee the transition to a modern vendor technology platform.o Manage project governance, ensure alignment with change management protocols, and address feedback on project artefacts, testing, deployment, and periodic reviews.2. Legacy System Controls & Transformation:o Oversee the rewriting and decommissioning of legacy controls for scenarios involving Trading Hub and other in-house systems like BABS.o Develop a Python framework for converting RBS Java-based systems for scenarios outside the Trading Hub, transitioning all remaining legacy RBS components to new surveillance capabilities.3. Data Rerun Tool Infrastructure:o Build and implement a data rerun tool infrastructure, supporting a calibration environment (Calib Env) to handle data re-runs and reconciliation.4. Project Management & Governance:o Lead project management activities, including budgeting, stakeholder management, and risk assessments, ensuring alignment with organizational governance standards.o Collaborate with cross-functional teams, ensuring project milestones, timelines, and deliverables are met.5. Change Management:o Ensure change and transformation processes are executed efficiently, addressing governance feedback and ensuring that controls are robust.o Lead training and knowledge transfer for teams transitioning to new systems and processes.6. Stakeholder Management:o Engage with key stakeholders across business and technology teams to ensure alignment with strategic objectives.o Provide clear communication and documentation throughout the project lifecycle to ensure transparency and successful delivery.Key Skills & Competencies:* Stakeholder Management: Proven ability to manage multiple stakeholders across various departments.* Risk Assessments & Governance: Experience in risk management, ensuring projects align with governance standards and controls.* Strategic Thinking: Ability to align projects with broader business objectives, balancing long-term strategy with immediate project goals.* Change Management: Skilled in driving transformation projects, handling feedback, and refining project artefacts, testing, and deployments.* Technical Acumen: Strong understanding of legacy systems (RBS Java), new vendor technologies, and developing Python frameworks.* Data Tool Development: Experience in building infrastructure and tools to support data rerun and calibration environments.* Written Communication: Excellent documentation skills to provide clear governance reports, project updates, and training materials.Qualifications:* Bachelor's degree in IT, Computer Science, or a related field.* Minimum of 5 years' experience in IT project management, ideally within a trading or financial services environment.* Demonstrated experience in legacy system decommissioning, vendor integration, and governance.* Strong technical knowledge of Python, Java, and legacy system controls.LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Title: IT Project Manager Location: Chelmsford Salary: £44,263 - £54,395 per year Job type: Full Time, Permanent / Fixed term (18 months) This role can be based in either our Chelmsford or Cambridge campus. Closing Date: Monday 7th October 2024. About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. The Role: This is an exciting opportunity to shape and lead projects that deliver IT based solutions for our students and staff. You will be practical and committed to take a hands-on approach where needed. With a Degree and/or equivalent professional current project management certification e.g. Agile, PRINCE2, APMG, PMP you will have a sound knowledge of IT and emerging technologies, strong interpersonal and leadership skills, and experience working in large organisations managing change. You will also have previous experience in managing and delivering complex technical ideas to both a technical and non-technical audience, and experience delivering projects using both Agile and Waterfall project management approaches, tailoring as needed. ARU are looking for two Project Managers (one permanent and another fixed term for eighteen months) with experience of implementing IT Business Systems solutions and/or IT Infrastructure for building projects. Please note it is anticipated that interviews will be held in late October/early November. Benefits: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. Extra Information: We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment. We value diversity at ARU and welcome applications from all sections of the community. Committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the experience or relevant job titles of; Project Manager, IT Project Manager, Project Coordinator, IT Project Coordinator, IT Project Controller, Technical Project Manager, IT Manager, IT Business Project Manager, Technology Project Manager, Technical Project Manager, Software Project Manager will also be considered for this role.

Job Title: IT Engineering Manager Location: Bridgend, South Wales Salary: £35,000 - £40,000 Per Annum Job Type: Full time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours between 8am - 6pm Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic cloud focussed specialist with a passion for customer service with previous experience of working within the ICT sector, preferably in an IT Delivery or IT Manager role. You will be responsible for Leading a team of IT delivery engineers. Job Responsibilities: '-Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount.'-Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles.'-Champion a customer-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations.'-Collaborate closely with clients to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives.'-Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our clients and our team.'-Work closely with our IT Project managers to ensure projects are delivered on time and on budget.'-Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation),'-Create documentation and knowledge base articles to assist users in resolving common issue.'-Provide excellent customer service by communicating effectively and professionally with end-users.'-Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Job Experience Required: '-Have an ICT background within an MSP with experience of leading a team.'-Solid experience in customer service (excellent verbal and written communication skills required).'-Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies'-Essential experience with Microsoft 365, SharePoint, Azure, and Veeam'-Loves working as part of a team.'-Comfortable with using CRM's and documentation solutions'-Holds a Full UK valid driving license Renumeration and Benefits: '-Staff Share Equity Scheme'-Onsite Parking'-21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.

Global IT Operations Manager Bath Hybrid - 3 in, 2 from home £Highly Competitive Salary + Progression + 9% Pension + 33 Days Holiday + Private Medical + Additional Benefits! Excellent opportunity for a Global IT Operations Manager to join business at the beginning of a massive business change and transformation program offering a great benefits package, highly interesting and challenging work, and a high-exposure position with plenty of progression opportunities! This company are at the forefront of their sector and enjoy a brilliant reputation globally for the quality of their products. They're embarking on a business change and transformation program to change most aspects of their systems, processes, and operations, hence the need for this position. In this role you will lead a global team of 35, with 4 directly reporting into you. You'll look at standardising processes across the globe to ensure a consistent experience for all employees when using any/all IT Services. You'll liaise with Senior Stakeholders as well as upskilling and gaining buy-in from 1st Line through to Architecture. You'll be based in the office 3 days a week, and remote based twice a week. The ideal candidate will be a good people manager, have strong communication skills, and be ready to inspire change in a global team. Candidates must have strong IT Operations understanding - whilst this isn't a \"hands-on\" role you'll be laying the foundations for, and deciding the direction of, IT in general across at least 3 continents. This is a fantastic opportunity to join a business offering autonomy and exposure, opportunities for personal career development and growth, and the chance to develop a global IT team into something much bigger! The Role: *Leading a global team of 35 *Standardising and changing global processes and operations *Senior Stakeholder management *People-centric management of the team *Hybrid working - 3 days a week on-site, 2 from home The Person: *Good people Manager *Strong IT Operations skills *Experience of managing a global/remote team *Comfortable enacting large change without losing buy-in from the team *Commutable to Bath 3 days a week Reference Number: BBBH239371 To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

* Experienced Programme Manager (can manage Business, Tech & Change Teams in a controlled environment)* Has worked on distressed projects and can turn around delivery* Adept stakeholder manager, can influence senior stakeholders to drive clear vision, objectives, scope and plans* Can compile materials and run senior governance forums (autonomously)* Attention to detail on plans, raids, status and reducing execution risk management* Can manage all aspects of programme budgets and plans (3 years)* Comfortable with both agile and waterfall delivery including a hybrid approach* Collaborator, promotes a speaking up culture, is empathetic and gets the most out Team and stakeholder* Team player, adept at motivating the team and building positive momentum* Flexible ie. can adapt to the environment, changes to direction, etc* Can contribute and help to drive high performance across the team* Deep experience working in Financial Services* Preferably experience with new product approval initiatives in Financial Services

Job Description We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role • • Lead large IT projects, including the design and deployment of new IT systems and services • • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware • • Own projects, solutions, and key responsibilities within a larger business initiative • • Handle business-critical IT tasks and systems administration • • Research and evaluate emerging technologies, hardware, and software • • Track and maintain hardware and software inventory Responsibilities for IT Manager • • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure • • Help define IT infrastructure strategy, architecture, and processes • • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs • • Assess vendors and develop test strategies for new hardware and software • • Troubleshoot hardware and software issues related to internal IT • • Supervising daily operations of network and server infrastructure • • Aligning IT infrastructure with current and future business requirements and goals • • Evaluating risk, developing network recovery and backup processes • • Assessing and purchasing new and replacement hardware • • Testing, troubleshooting and adjusting information systems to operate effectively • • Implementing security of the network, data and its storage and communication systems • • Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions • • Train employees on both software and hardware, troubleshoot, and provide technical support when needed • • Develop and execute disaster procedures, and maintain data backups • • Manage information technology and computer systems • • Identify problematic areas and implement strategic solutions in time • • Preserve assets, information security and control structures • • Proven working experience as an IT Manager or relevant experience • • Excellent knowledge of technical management, information analysis and of computer hardware/software systems • • Expertise in data center management and data governance • • Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager • • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience • • 5-7 years experience in IT management • • Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies • • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems • • Strong critical thinking and decision-making skills • • Excellent project management skills and strong ability to prioritize • • Firm grasp on IT infrastructure and operations best practices • • Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. • • Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. • • Expertise with implementing, configuring, and testing solutions • • Proven leadership skills • • Strong creative and analytical thinking • • Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.

This is an opportunity for a Senior IC Applications manager to join an established semiconductor company based in San Jose, CA. Throughout this role, you will help work on the development of their fibre optics and optical communications technology. Responsibilities include: • Interact with the internal and external customers, to offer guidance on integrating the companies devices in their systems. • Lead and help to further develop a team of application engineers. • Provide technical expertise and mentor junior team members. • Manage evaluation of prototype silicon. Industry degree is required for the successful Senior RF IC Design Engineer. Experience is required in the following: • Hands-on experience working on RFIC Design. • Experience within the semiconductor industry. • An understanding of optical communication systems is a plus. • Experience with S parameters is a must. The candidate should have good written and communication skills for this position. You should also be able to work onsite in their San Jose office 3 days per week, 2 days work from home. A competitive salary + quarterly and annual bonus is given.