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Job Title: Installation/Service Engineer Location : Nationwide Salary: 70K O.T.E Job Type: Permanent/ Full time About the role: As an industrial door installation/service engineer, you will be installing/servicing and repairing a range of automatic doors, including high-speed doors, security roller shutters, fire roller shutters and sectional doors. Working as part of a team, you will travel to various sites across the UK, some weekend work may be required. We are looking for someone with a mechanical skill set and basic electrical knowledge due to the type of door you will be working on. In return, we can offer you a rewarding career with a highly innovative company. Duties and Responsibilities: Install/repair/service a full range of commercial and industrial doors. Reading of drawings and technical instructions. As a service engineer you would be required to do electrical wiring first and second fix, connection, test and fault-finding with single and three phase control panels and electrical installations. Keeping van stock level records and tracking parts correct for the required work plan. Completion of all required documentation and ability to use tablet & mobile phone data entry as required in both receiving instructions and logging all competed calls with adherence to procedures. About you: Electrical fault-finding experience & capability Mechanical experience & capabilities in installing/repairing electro-mechanical equipment. Industrial door experience Electrical knowledge of door operation. General Responsibilities: Align company and employee core values. Share information with colleagues to ensure effective teamwork. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Understand and adhere to the relevant policies and procedures. Benefits: Starting rate depending on experience, qualifications, and location. 45 hr per week plus uncapped overtime available. Overtime paid at time and half and double time. Bonus scheme. 22 days holidays + bank holidays. Additional holidays after time served. Life insurance & critical illness. Weekly Pay. Uniform provided. PPE provided. Personal development and training financed by Hart. Career development opportunities. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Field Service Technician, Technical Support Engineer, Service Technician, Installation Technician, Field Installation Specialist may also be considered.

Job Title: IT Support Assistant Location: Acton office (W3 7QE) Salary: Starting from £35,000 per annum Job type: Full time, Permanent Working Hours: Monday - Friday 8:30 - 17:30 (1 hour unpaid lunch break) Starting Date: Immediate Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills to assist the IT Department. Key Responsibilities: Office PC Hardware & Software Support Ad Hoc IT Related Project Work Script Writing The Candidate must be prepared to be flexible and work temporarily in other areas of the business should the need arise. About you: Essential Requirements: 1st and 2nd line PC support experience Useful Skills and Experience: Script writing experience Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly Suite Script Microsoft Office & VBA Microsoft SQL Server administration and query writing JavaScript Freemarker Please note that although the above list is preferred, training can provided for the right candidate. Benefits: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company Cooking facility to prepare lunches Please click APPLY to submit your CV and Covering Letter for this role. Candidates with the relevant experience or job titles of; IT Technician, IT Service Desk Technician, IT Desk Support, 1st Line Support, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Microsoft Exchange, IT Support Field Engineer, 1st Line Support Technician, Technical Support, IT Field Engineer, 1st Line Technician, Helpdesk Support Technician, Helpdesk Support, IT Systems Engineer, IT Systems Technician, IT Systems Support, Network Support, Microsoft Server, VMware, Hyper-V, Helpdesk Support Engineer will also be considered for this role.

Job Title: IT Helpdesk Engineer Location: Bridgend, South Wales Salary: £28,000 - £35,000 Per Annum Job Type: Full time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours from 8am - 6pm Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within the ICT sector, preferably in an IT Helpdesk or IT Delivery role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. If you are unable to assist due to knowledge, you will be responsible for escalating the ticket through to another Engineer. This role will also include attending customers sites when on-site assistance is needed. Job Responsibilities: Respond to user inquiries and provide technical support through various channels such as phone, email, or chat Resolve problems by applying known solutions or escalating more complex issues to higher-level support Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues Create and maintain detailed records of user requests and reported issues in a ticketing system Prioritise and categorize tickets based on urgency and impact Create documentation and knowledge base articles to assist users in resolving common issue Ensuring all open cases are updated with relevant information and customers are regularly updated Provide excellent customer service by communicating effectively and professionally with end-users Attend customer site to assist with tickets that cannot be resolved remotely Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Job Experience Required: Have an ICT background with service desk experience is preferred Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable with using CRM's and documentation solutions Holds a Full UK valid driving license Renumeration and Benefits: Staff Share Equity Scheme New customer referral incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, IT Support Technician, 2ndLine Support Engineer, Service Desk Technician, Technical Support, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.