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Technical Operations Manager/ Project Manager - Southampton - £45,000 - £60,000 - Hybrid (1 day/wfh) Do you want to join a multi-million pound, rapidly growing IT Solution Provider and make a genuine impact on driving their change, structure and process through Operations? Do you want to get involved with high-level project management in which you can make a real impact? Do you want to make your stamp on an impressive IT Solution Provider, with a path to becoming the Operations Director? You will be involved with both internal and external operations and will be heavily involved with the management of their high-level projects. Will be responsible for implementing new processes and structures into the team to ensure ongoing growth. This is a chance to walk in as THE change manager, making it your own and leading the way. Experience needed: Improving internal and external processes and practices to ensure an exceptional support/project service is delivered IT Operations and Project management experience MSP background (not essential) Improving Incident, Problem & Change management across the firm Prince 2 (not necessary but ideal) Exceptional organisational skills Ensuring comprehensive measurement and reporting of KPIs. Responsibilities: Responsibility for the decisions in and around technical offerings, services, innovation, automation and products that will most help the customer base Involved in leading and managing projects on a large scale across their various key clients Get involved with projects, strategy and vision Vendor Assessments - Reviewing group 3rd party partner contracts Providing leadership and resource alongside Director and Senior Techs Oversee all aspects of management process/workflows from evaluation to resolution. Implement structures in place. Perfect for an experienced individual who is looking for a little more authority and ownership within an established, fast growing Solution Provider. This is a very exciting opportunity and a genuine chance to put your stamp on an excelling IT solution provider and make a change... leading to becoming Operations Director.

Technical Project Manager ??????\" Bank ??????\" City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary • Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders • Developing a deep understanding of projects to gain insights into the scope of service delivery • Manage metrics reporting and analysis of business demand against capacity constraints • Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies • Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. • Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements • Provide communication and escalation to IT and business area management on critical issues • Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: • Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions • Experience of leading, energising and mentoring project members • Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. • Ability to work to tight deadlines and work calmly under pressure • A high level of organisation and demonstrated skills to manage a team’s capacity • Comfortable multitasking and prioritising several tasks at once • Hard-working with an outgoing and positive nature • Excellent communication skills, both written and verbal • Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: • Microsoft based environment including �\" MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix • Network �\" Cisco, Palo Alto, ForcePoint, Symantec Email Security • Programming Language �\" T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Technical Project Manager ??????\" Bank ??????\" Central of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary • Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders • Developing a deep understanding of projects to gain insights into the scope of service delivery • Manage metrics reporting and analysis of business demand against capacity constraints • Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies • Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. • Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements • Provide communication and escalation to IT and business area management on critical issues • Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: • Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions • Experience of leading, energising and mentoring project members • Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. • Ability to work to tight deadlines and work calmly under pressure • A high level of organisation and demonstrated skills to manage a team’s capacity • Comfortable multitasking and prioritising several tasks at once • Hard-working with an outgoing and positive nature • Excellent communication skills, both written and verbal • Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: • Microsoft based environment including �\" MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix • Network �\" Cisco, Palo Alto, ForcePoint, Symantec Email Security • Programming Language �\" T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in Mayfair London. The salary for this position will be circa £60K - £75K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.