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Service Desk Analyst Full time onsite in Peterborough £ hourly rate inside IR35We are looking for a dedicated and customer-oriented Service Desk Analyst to provide first-line IT support to end-users. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and the ability to communicate effectively. The Service Desk Analyst will be responsible for logging, tracking, and resolving incidents and service requests, ensuring excellent customer service and efficient resolution of IT-related issues.Key Responsibilities:Provide first-line support to end-users via phone, email, and chat, addressing IT incidents, service requests, and issues.Troubleshoot and resolve hardware, software, and network problems, ensuring a high level of user satisfaction.Log and track incidents and requests using the IT Service Management (ITSM) system, ensuring all information is accurate and up-to-date.Diagnose and escalate issues to appropriate teams or senior technicians when necessary.Monitor and manage the service desk queue to ensure all requests are prioritized and handled within agreed service levels (SLAs).Maintain knowledge of current IT systems, software, and hardware.Offer advice and guidance on IT best practices and user queries.Document common issues and solutions in the knowledge base for self-service support.Provide support for software installations, upgrades, and patches.Assist with user account creation, modification, and deactivation in Active Directory, email systems, and other tools.Participate in periodic training and skills development to stay current with new technologies.Collaborate with other IT teams to ensure a seamless end-user experience.Please send your CV if this could be of interest LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Director of Business and Technology - Insurance Position Description Transform the Insurance Industry with CGI Are you ready to shape the future of insurance? Join CGI's Insurance Consulting and Technology team as a Director of Business and Technology. You will play a critical role in helping our clients navigate their most pressing challenges and unlock the potential of technology to deliver measurable outcomes. Why Join Us? At CGI, we combine deep industry expertise with cutting-edge technology to deliver transformational results for our clients. Our Insurance Consulting team is at the forefront of innovation, helping clients reimagine their business models and thrive in an evolving market. As a Director, you'll have the opportunity to work on impactful projects, collaborate with talented colleagues, and grow your career in a supportive and dynamic environment. Your future duties and responsibilities • At CGI we believe that modern consulting needs to run as a single digital consulting team, as we believe that all transformational change has business and technology aspects, so you will work hand-in-hand working with technology consulting leads to provide client solutions and thought leadership. • Act as a trusted advisor to senior stakeholders, guiding them through complex business and technology challenges. • Lead consulting engagements, delivering innovative solutions tailored to client needs in the general insurance and London Market sectors. • Build strong relationships with clients, understanding their strategic objectives and aligning them with CGI's services. • Partner with internal teams to shape client proposals, develop winning strategies, and deliver exceptional results. • Stay ahead of market trends and emerging technologies, leveraging insights to design forward-thinking solutions that drive tangible outcomes. Lead innovation with clients and direct internal investment. • Support and mentor junior consultants and analysts, contributing to the team's collective success and ensuring the delivery of high-quality outputs. Required qualifications to be successful in this role • A proven track record in consulting roles within the insurance sector. • Experience in shaping and delivering large-scale digital transformation projects. • Deep understanding of insurance market dynamics and challenges, with expertise in areas like underwriting, broking, and claims. • Strong communication and presentation skills, with the ability to influence and inspire clients. • Familiarity with agile delivery and customer-centric design approaches. • A passion for leveraging technology to transform the insurance industry and deliver measurable business value. What We Offer • Career Growth: A structured pathway for professional development and leadership opportunities. • Innovative Projects: Work on transformative projects that redefine the insurance landscape. • Supportive Culture: Join a collaborative, high-performing team committed to your success. • Competitive Package: A comprehensive benefits package, including flexible working arrangements and industry-leading resources. Join Us in Shaping the Future of Insurance At CGI, we are not just transforming technology - we are transforming the way insurance businesses operate. Our mission is to help clients reimagine their businesses to drive sustainable growth and deliver exceptional value. Ready to Make an Impact? Apply today and take the next step in your consulting career with CGI. Together, we'll shape the future of insurance. Want to learn more about careers at CGI? Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

DevOps Engineer Position Description Unleash your potential and help shape the future, join us as a DevOps Engineer. If you've demonstrable success in a similar position, that has involved utilising your technical capabilities alongside strong soft skills, we would love to hear from you. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI Partner, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us, and you'll be part of an open, friendly community of experts and we will train and support you in taking your career wherever you want it to go This role offers the ability to work from home with travel to your local CGI office / client site, as required. Your future duties and responsibilities You will be an experienced DevOps Engineer and be an important part of cloud-native software delivery teams for clients across multiple industries. Our DevOps Engineers work as part of close-nit teams with Software Developers, Scrum Masters, Product Owners, Cloud Architects, Security specialists etc. with the same shared objective; rapid, continuous delivery of high-quality code. As a DevOps Engineer here at CGI, you will be the engine that makes the team function, enabling practitioners through automated tools, testing, orchestration techniques and communication to satisfy customers. Key Tasks: • Work closely with colleagues, mentoring software developers, architecture teams and operators within an organisation to teach them how to deploy software that is easily scalable. • Work as a cross functional engineer as part of an Agile team. • Collaborate with IT and security teams to ensure quality releases. • Create and manage virtual environments. • Analyse and automate existing processes. • Engage with clients, or their representatives, to understand underlying requirements. • Clearly communicate the characteristics of the DevOps Lifecycle, being able to advise what good looks like and supporting and guiding junior members of the team. Required qualifications to be successful in this role • Experience working in Agile development teams. • Experience working with and administering GitLab. • Hands on working knowledge of building and maintaining CI/CD pipelines, and supporting infrastructure, system, and security configurations and policies. - Jenkins, GitHub, Docker, Ansible, Kubernetes. • Hands on working knowledge of GCP, AWS and/or Azure services and technologies. • Experience with object-oriented/object function scripting languages: Shell, Ruby/JRuby, Perl, Python, PowerShell, Java, Go, Bash. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Solution Architect - Insurance Position Description Challenge yourself and change lives, unlocking complex system solutions, crafting technical solutions that drive success in the insurance industry as part of a highly motivated and supportive team. Our Solution Architects are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. You will work with cross-functional teams and clients to design, guide, and assure the delivery of integrated solutions that meet both current and future business needs. This role is a blend of technical expertise, collaborative teamwork, and a focus on value delivery. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities • Own the architectural design of software, infrastructure and cloud solutions with low to medium risk, size, and complexity. • Communicate with business, delivery, and operational stakeholders to align solutions with strategic goals. • Identify, prioritize, and address architectural concerns based on quality attributes and other drivers. • Make or guide architectural decisions about software systems, implementation technologies, interfaces, and deployment environments. • Model software systems' context and structure, ensuring alignment with business requirements and objectives. • Assure that the solutions meet present and anticipated architectural requirements through analysis, validation, and road mapping. • Support development and operations teams by coaching, explaining, and reviewing detailed designs and code. • Integrate security by design considerations into the architecture and design process from the outset. • Incorporate operational resilience into designs, ensuring systems can recover quickly from disruptions and maintain essential functions under adverse conditions. • Ensure solutions comply with industry standards and best practices for data protection and security. • Conduct threat modelling and security assessments to identify and mitigate risks early. • Collaborate with security teams to align designs with organisational security policies and compliance requirements. • Implement secure development practices and ensure proper testing of security controls. • Work closely with Agile/DevOps teams to ensure smooth delivery of technical solutions. • Collaborate with business analysts, project managers, and technical teams to ensure integrated solution design and delivery. • Foster relationships with clients to understand and articulate their business and technical needs effectively. • Keep track of emerging technologies, developments, and methodologies that apply to the insurance sector. • Contribute to knowledge-sharing initiatives within the team, promoting a culture of continuous learning and improvement. • Provide guidance on tools, methodologies, and best practices for effective solution delivery. Required qualifications to be successful in this role • Strong knowledge of software architecture and systems integration principles. • Proficiency in Agile and DevOps methodologies. • Expertise in .NET and Azure-based solutions, including cloud-native application development. • Understanding of API management, data transformation techniques, and cloud technologies. • Exposure to multi-regional data regulations, compliance requirements, and data sovereignty considerations. • Knowledge of the OutSystems development platform would be beneficial for this role. • Proven experience in software architecture, solution design, and delivery within the insurance or financial services sector. Want to learn more about careers at CGI? Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Junior ServiceNow Developer Position Description Are you ready to kickstart your career in ServiceNow development and contribute to innovative projects that drive meaningful change? Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our ServiceNow Developers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. You can be based anywhere in the UK, with flexible remote or hybrid options available. Please note that all applicants must either hold or be eligible to obtain UK SC-level Security Clearance. Your future duties and responsibilities As a Junior ServiceNow Developer, you'll contribute to configuring and enhancing the ServiceNow platform, working closely with a team of experienced professionals to deliver innovative solutions that improve workflows and processes. Key Responsibilities: • Support the development and configuration of ServiceNow environments, including creating business rules, client scripts, and workflows. • Assist in building and maintaining the Service Catalog and Service Portal for a seamless user experience. • Help integrate systems with ServiceNow using tools like web services and mid-server. • Troubleshoot issues, perform basic bug fixes, and support platform maintenance under guidance. • Collaborate with team members and business stakeholders to understand requirements and deliver solutions. • Stay curious and eager to learn new ServiceNow modules and best practices through training and mentorship. Required qualifications to be successful in this role We're looking for enthusiastic individuals who are eager to grow their skills. Some of the skills and experiences we'd love to see include: • Experience in ServiceNow or similar platforms. • Knowledge of web technologies such as HTML, CSS, or JavaScript. • Familiarity with IT service management concepts (e.g., Incident, Problem, or Change Management). • Strong communication skills and a willingness to collaborate in a team environment. • A keen interest in learning and applying new technical skills. • ServiceNow System Administrator Certification or relevant IT certifications (e.g., ITIL Foundation). • Exposure to integrations using APIs, REST, or web services. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Lead Contracts and Commercial Manager Position Description If you're looking for a challenge that stretches your talents and you want to make a real difference in people's lives, come and be part of our work supporting the digital transformation of the UK. We are looking for a Lead Commercial Manager to take responsibility for contract management issues across a portfolio of contracts, including negotiation of contracts during bid stages and post contract management of those contracts, within CGI's Scotland and Northern Ireland. Managing a team of commercial professionals, you would work closely with the business leads and their teams. Join us, and you'll become part of an open, friendly community of experts where you can grow your career in any direction you choose. We'll provide the training and support you need to reach your full potential. Recognised as one of the Sunday Times Best Places to Work in 2024 and named one of Forbes' 'World's Best Employers,' CGI offers more than just a job. We provide a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) that makes you a member, not just an employee. We are deeply committed to inclusivity, building a diverse tech community, and inspiring everyone to pursue careers in our sector. Our dedication to diversity extends to supporting our Armed Forces, and we proudly hold a Gold Award in recognition of our commitment through the Armed Forces Corporate Covenant. Your future duties and responsibilities • Actively participate in senior-level management meetings, providing valuable input and contributions. • Understand and influence the commercial aspects of proposals and bids, serving as a trusted adviser to sector leads. • Review and approve strategies to mitigate commercial risks in contracts, identifying and recommending additional mitigations where necessary. • Offer guidance to team members on negotiation strategies and approaches in their respective negotiations. • Shape and agree on strategies for contract management, ensuring appropriate risk mitigation measures are in place. • Confidently challenge unacceptable risks associated with contracts, representing these concerns at a senior leadership level and across the UK organisation. • Effectively manage competing priorities and deadlines, particularly when reviewing and approving legal documentation and review packs. • Take full ownership of all contract-related matters, bids, and proposals, while providing strategic advice and guidance as a senior practitioner. • Drive continuous improvement of commercial processes and practices, actively promoting the sharing of best practices within the wider organisation and encouraging innovation across the team. • Foster commercial awareness among client-facing and subcontractor-facing staff by providing targeted guidance and training. • Oversee and manage the daily activities of direct reports, including resource allocation, performance reviews, and career development plans. Required qualifications to be successful in this role • Bring significant experience in a comparable industry, with a proven track record of managing a diverse portfolio of contracts. • Demonstrate expertise in managing third-party relationships during pre-sales and bidding processes. • Possess a thorough understanding of contract law and its application. • Exhibit a professional and confident approach, with the ability to handle challenging situations involving clients and subcontractors effectively. • Be resilient under pressure, adept at managing multiple tasks at varying stages, and comfortable navigating high-pressure situations. #LI-MW2 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Defence & Intelligence Specialist (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking Defence & Intelligence Specialists to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities We are looking for a skilled Defence & Intelligence Specialist to support and drive mission-critical projects in the defence and intelligence sectors. You will work with key stakeholders to deliver secure, high-impact solutions that meet the unique needs of our clients. Key Responsibilities: • Lead and support defence and intelligence-related projects. • Provide expert advice and technical support to ensure security and effectiveness of solutions. • Collaborate with clients and internal teams to gather requirements and deliver tailored solutions. • Analyse and respond to complex defence and intelligence challenges. • Maintain a high level of confidentiality and security in all aspects of the role. • Stay up to date with developments in the defence and intelligence sectors. Required qualifications to be successful in this role • Ability to work in secure and classified environments. • Excellent problem-solving and analytical skills. • Willingness to travel and work at client sites as needed. • Strong background in defence, intelligence, or a related field. • Background in Defence and Intelligence. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

AWS Devops Engineer Position Description Put yourself at the centre of the digital revolution, motivating highly talented Agile teams to deliver complex projects that matter. Our AWS DevOps Engineers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. Your future duties and responsibilities You'll join a collaborative team working on public cloud focused consulting services, providing a mix of design and hands-on implementation. As an AWS Engineer, you'll be able to play your part in delivering the services that support our clients through hands-on technical work, working with architects as part of a wider delivery team. In return, we offer a positive, people focused culture where you can find a home with diversity and inclusion at our core. Required qualifications to be successful in this role - SME knowledge in one or more specialist areas - Working with a range of different project and architecture methodologies and frameworks (Agile Scrum, SAFe, Kanban, TOGAF, RCDA etc.) - Implementing and working with modern IT practices, tools, and philosophies such as DevOps, DevSecOps, infrastructure as code - Quickly developing close working relationships and engage with others at an appropriate level. - Working with the assigned architect(s) to ensure that engineering tasks are delivered effectively and efficiently. - Identifying opportunities for improvement - Bringing fresh ideas based on past successes (and failures) from previous engagements to new scenarios. Required qualifications to be successful in this role • Hands-on experience delivering solutions via other cloud providers such as AWS, GCP, OCI, encompassing IaaS, PaaS, and SaaS solutions. • Experience of containerisation, with certification (such as Certified Kubernetes Administrator) a bonus. • Relevant professional certifications Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

AWS Architect Position Description Challenge yourself and change lives, unlocking complex system solutions as part of a highly motivated and supportive team. Our AWS Architects are trusted to work closely with a wide range of clients, delivering cloud-based consulting services across multiple clients in the UK. You'll play a part in shaping a growing practice within our business, offering opportunity to grow, both within AWS and other public cloud services. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Our team delivers public cloud focused consulting services, providing a mix of design and hands-on implementation. You will have real world experience of public cloud architectures and migration strategies, leading the way in delivering great outcomes for our clients. As a senior member of the team, you will have a good understanding of the different factors which influence or inhibit cloud adoption and will be able to guide clients to make the right choices - in short, you'll be able to advise clients when cloud is (and isn't) the right answer to the client's business challenges. Our best partners are self-aware, grounded, and act in a positive way that builds trust and confidence over time - we value building long-term relationships with our stakeholders, be they clients, shareholders, or our partners. Your future duties and responsibilities As a technical advisory AWS Solution Architect, you'll be working with a varied mix of clients and wide range of projects. You'll be delivering work at high and low level; Shaping, strategy, technical design as well as being 'on the tools' - a modern architect is as comfortable with engineering and code as they are writing design documentation. Every project will present a different challenge; so, if you are enthusiastic and adaptable, this is an opportunity for you to thrive. We strongly value hands-on professional experience using cloud native services - whilst we understand that certification is part of the journey for our staff, we are looking for people who can bring their knowledge to bear in practical, real-world circumstances rather than purely citing theory. Many of our departmental roles are built to get people into our industry at a foundational level, but our architects are primarily those who can bring - and share - previous experience to the table rather than just qualifications. Similarly, we are looking for architects who have used services beyond just EC2 and S3 - our experience tells us that the most successful cloud transformations involve more than just moving virtual machines from one data centre to another. Required qualifications to be successful in this role Due to the varied nature of the role, it's impossible to list all the responsibilities, skills and experience but typically our cloud and infrastructure consultants: • Have established, broad technical skills with SME knowledge in one or more specialist areas • Have experience working with modern methodologies and frameworks (Agile, Scrum, SAFe, Kanban etc.) • Have experience implementing and working with modern IT practices, tools, and philosophies such as DevOps, DevSecOps, and infrastructure as code • Can quickly develop close working relationships with stakeholders and team members, engaging at an appropriate level • Are able to understand - and challenge - client requirements, including aligning the solution/technology with the desired outcome in both technical and financial terms • Manage stakeholders at all levels and balance risk vs reward vs cost • Identify opportunities for improvement and follow-on work • Bring fresh ideas based on past successes (and failures) from previous engagements to new scenarios • Are self-managed, motivated, and can work independently • Support the development of other team members by knowledge sharing and mentoring Required qualifications to be successful in this role Successful candidates will be able to demonstrate several of the following criteria: • Architectural design skills and hands-on implementation experience with a range of infrastructure and cloud services • Experience with designing and delivering AWS services, encompassing IaaS, PaaS and SaaS solutions. • Experience with the design of platforms incorporating infrastructure as code platforms such as Terraform and Ansible • Technical leadership • Experience of presenting solutions to clients • The ability to build and lead technical teams • Stakeholder management Desirable qualifications We would be keen to hear from candidates who have any of the additional criteria listed below: • Awareness of other cloud providers such as Azure, GCP, and/or OCI, encompassing IaaS, PaaS, and SaaS solutions • Awareness of the benefits and drawbacks of containerisation • Experience with on-premise infrastructure solutions, including integration with cloud services • Experience with one or more scripting language such as Python Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Pre-Sales Finance Analyst Position Description Do you love pre-Sales and have a penchant for numbers? CGI require a Pre-Sales Finance Analyst to work closely with our Pre-sales team and technical experts - you will be responsible for providing the finance review slides used to help support new bids. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Exposed to all the areas of GTO Pre-Sales you will be developed on the job and through a formal training plan. The aim, to progress through the many job family routes, of one of the many areas within this organisation at the forefront of winning GTO opportunities. Your area of specialism and initial assignment will be the finance activities in all opportunity pursuit stages, PQQ/ITT through to final written submissions. You'll have skills and experience of being able to use financial principles, have fantastic attention to detail and a great desire to learn. You'll need to be able to quickly understand a clients' financial requirements, apply CGI financial principles and enjoy working in a bid team requiring resilience and flexibility. Key Activities: • Setting up CGIs opportunity internal pricing model with the appropriate parameters to support both external client and internal finance requirements • Populating CGIs opportunity internal pricing model with standard quote models and bespoke entries as required • Ensuring consistency and quality of all entries into and the format of CGIs opportunity internal pricing • Requesting and pursuing quotes for the GTO cost elements of a pursuit as requested by the GTO solution, technical, service and transition bid team members • Managing the assurance processes to enable solutions and their pricing to be underwritten by the appropriate GTO teams ahead of key formal assurance gates • Supporting any other specific bid activities as required by the core team. Required qualifications to be successful in this role • BSc degree, ideally Economics/Mathematics/Finance. • You must be financially literate, an excel expert and have high level of attention to detail and meticulous in ensuring accuracy. • An overwhelming desire to take up a long term career development position, with the proven ability to learn and understand requirements quickly, you will also have the forming aptitude to input value into initiatives. • Confidence to effectively converse with all members of the Solution Architecture team, wider virtual GTO presales teams, GTO finance and GTO delivery lines demonstrating capability to create valuable networks. • Understanding of financial principles that would lend themselves to the generation of consistent and accurate IT Outsourcing (ITO) quotes, assurances and internal financial models. • Capability in the use of Microsoft Excel. • A willingness to undergo long term training through work activities and formal training courses. • Enthusiasm to understand and develop the activities involved in managing an ITO opportunity from inception through to delivery. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Architects (Enterprise, Solution & Technical) Position Description Locations: Gloucester, Bristol, Chippenham, Reading, London, Leatherhead, Leicester, Manchester CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. We are looking for experienced architects to support solutions developed with our customers. You will be joining an existing architecture team, working on innovation projects across the space and defence domains. Your future duties and responsibilities Solution Architects: You will be responsible for analysis of requirements to determine, assess and select the best solution and technology options for our clients. Day to day you will provide leadership for the delivery of the solution and provide guidance to our clients to ensure value is realised for their objectives whilst creating hands-on insight for complex solution options working alongside our development teams. You will also identify emerging risk and cost issues or opportunities and formulate responsive strategies and work with our Agile delivery teams, providing guidance, standards and constraints to ensure the objectives and quality standards of our clients are met. Technical Architects: You will leverage your technical expertise, collaborate with cross-functional teams, and ensure alignment with project goals to establish a high-performing and future-ready IT environment. Your technical acumen and strategic vision will be key to achieving success. Enterprise Architects: You will be responsible for defining and controlling the solution and system architecture (including models, decisions, validation, evolution, and delivery support), working with the customer and any subcontractors to identify, trade-off and design the overall architecture. You will also assist with the overall strategy and business chase activities, working with multiple stakeholders as well as creating high level artefacts to be delivered to the customer. Our architects work hand-in-hand with our clients teams, fostering synergy, knowledge-sharing and dynamic problem-solving. Take a leap towards architectural excellence and help us build a future that's secure and scalable. Required qualifications to be successful in this role You will have extensive experience in Enterprise, Solution or Technical architecture and have a skillset which aligns to one of the below: Ø Cloud (AWS, Azure) Ø Software Solutions (Java, C#, Python) Ø Infrastructure (Server, Storage, Networking) Ø System (Integration/Migration) Ø Data Desirable: Background within Space or Defence domains. All successful applicants must hold, or be eligible & willing to obtain, UK SC clearance with the view to progressing to higher level clearance if required. #LI-JS2 #LI-Hybrid Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Senior Bid Writer (Government) Position Description If you're looking for a challenge that stretches your talents and want to make a real difference, come and join us as a Senior Bid Writer. Help support the digital transformation of the UK while crafting compelling bids for impactful projects. You'll work with high-profile public sector clients, contributing to improvements in complex systems and making everyday processes simpler. From public service systems to cutting-edge commercial projects, our work has a wide reach, making daily life easier for everyone. When you start your CGI story, not only will you be improving lives, but we'll ensure the same for you. CGI has been recognised as a Sunday Times Best Place to Work 2023 and named one of Forbes' "World's Best Employers." As a CGI Partner (not just an employee), we offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching). We are committed to inclusivity and building a diverse community of tech talent. As proud holders of the Armed Forces Covenant Gold Award, we support Armed Forces personnel and their families. Join us and become part of an open, friendly community of experts. We are happy to discuss remote or hybrid working. All applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) and NPPV3 level. Your future duties and responsibilities As a Senior Bid Writer, you will play a pivotal role in delivering high-quality, compelling proposals that showcase CGI's expertise and innovative solutions. Working closely with stakeholders across the business, you will craft bids that address client needs, align with strategic goals, and highlight our track record of success. This role requires a strong blend of creativity, organisation, and collaboration to ensure the best possible bid outcomes. • Research, write, and organise information professionally and credibly • Conduct interviews with stakeholders to understand and synthesise key points • Understand and articulate CGI's product offerings and intellectual property • Leverage CGI's prior proposals and case studies in new bids • Maintain consistency in proposal tone, aligning with CGI's branding and voice • Write, edit, and revise proposals based on feedback • Develop and create new CGI marketing collateral • Drive content creation for Public Safety web platforms • Develop a content library to support Public Safety proposals Required qualifications to be successful in this role • Proven experience in writing compelling bids in Central Government space • Exceptional attention to detail and organisational skills • Outstanding written and verbal communication abilities • Excellent interpersonal and stakeholder engagement skills • Strategic planning expertise and the ability to think critically Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Security Architects Position Description Trusted to see the whole picture If you're ahead of the game on cyber security, systems and operations risk we can secure your career ambitions. Our Security Architects are trusted to work closely with a wide range of clients from all sectors on exciting projects with real-world purpose and impact. Whether you're a self-starter looking to test your talents, or want the opportunity to use your experience and skills, you'll find the challenges and support you need as part of one of the UK's largest cyber consultancies. Our roles are only available if you hold or fulfil the criteria to obtain a UK Security Clearance. Your future duties and responsibilities You'll join a collaborative team of more than 230 members delivering 360° security services to clients across every domain that CGI operates in, from government, defence, healthcare and utilities to banking and financial services. As a Security Architect your innovative solutions and support will secure business systems, protecting what is most valuable to our clients. You'll collaborate across enterprise architectures to produce end-to-end security designs, assisting on bids and proposals, as well as implementations and integrations. Liaising with stakeholders at all levels, you'll help build the full landscape security view that underpins systems resilience and client confidence. We need senior members who are design authorities, and junior members to work alongside them, developing their skills and understanding. Required qualifications to be successful in this role We're recruiting at all levels, so you'll have between 1 to 30+ years of experience consulting on delivering and implementing secure system design - ideally as a technical security lead for senior roles. You'll understand why security is at the centre of everything we do, and have the communication skills to persuade others, justifying secure architecture design to both technical and non-technical stakeholders. We'll also look for your experience and knowledge in: • Security standards and frameworks (MoD and HMG experiences helpful) • Cloud-based cyber security principles and architecture points • Boundary controls, network segmentation and access control • Identity and Access Management (including RBAC and A/PBAC, permissions management), ZTA • Cryptographic techniques and implementations • IT asset management and tracking • Vulnerability Management and Patching • SIEM principles, products and supporting logging infrastructure • Containerisation and virtual machine security • Delivering secure solutions against project expectations • Strong awareness of and commitment to industry best practice • Driving change in a complex environment This role requires you to hold or fulfil the criteria to obtain a UK Security Clearance Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Technical Graduate 2025 - Space Defence & Intelligence Position Description Looking for a challenge? Excitement? Ready to own your career and make an impact from day one? At CGI, our Early Careers opportunities put you in the driver's seat of your future. As a Technical Graduate, you'll join the forefront of innovation in the Space, Defence & Intelligence sectors, contributing to ground breaking projects that safeguard national security, push the boundaries of space exploration, and revolutionize intelligence systems. This is your chance to use your technical expertise to make a real difference. The Role - Technical Graduate (Space, Defence & Intelligence) With CGI, you won't just be a cog in the machine - you'll be trusted with responsibility from the start. Whether you're coding complex software, optimizing cybersecurity protocols, managing next-gen infrastructure, or testing cutting-edge systems, your work will have a direct impact on mission-critical projects. Your future duties and responsibilities What You'll Be Doing: • Empowerment through Innovation: : From the very start you will play a key role in the development, testing, and delivery of technical solutions on our exciting SDI Projects. • Collaborate and Create: Work with a team of tech experts to solve real-world problems, using your STEM background to drive innovation. • Hands-On Impact: You'll be working on cutting-edge technologies such as satellite navigation systems, cybersecurity solutions, and space exploration projects, contributing directly to mission-critical outcomes for government and global organisations. Why Choose CGI's SDI Sector? For nearly 50 years, CGI has been a key player in Space, Defence & Intelligence, trusted by governments and global organizations to deliver solutions that drive innovation and protect critical infrastructure. You'll be working on some of the most exciting projects in the world, including: • Satellite Navigation Systems: Helping develop the European Space Agency's Galileo system, providing critical positioning services to millions worldwide. • Military Communications & Cybersecurity: Working with the UK Ministry of Defence for over 40 years. Developing secure networks to safeguard national security. • Space Exploration & Environmental Monitoring: Partnering with NASA and other agencies to contribute to earth observation satellites that monitor climate change. Locations: We recruit Technical Graduates for our Space, Defence and Intelligence roles across the UK, including Bristol, Chippenham, Gloucester, Leatherhead, Leicester, Manchester London, Surrey, Reading, Bristol, Manchester, Reading and Solihull. As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. Why Join Us? • Be Valued: You'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your unique perspective and ideas are recognised and contribute to the success of the team and the organisation. • Be empowered: Start with a structured Early Careers Induction Programme, access 24/7 e-learning, and gain professional certifications to sharpen your expertise. • Be Collaborative: Our Student Kick-start Initiative will give you the chance to work with fellow graduates on creative and impactful projects beyond your day-to-day role. Benefits:: Along with a competitive salary and a £1000 joining bonus , you'll enjoy a comprehensive benefits package: • Be an Owner: All CGI Partners are offered a stake and say in the business with a 3.5% matched share scheme, making you an owner from day one. • Be Supported: Benefit from private medical insurance, well-being programs, and access to world-class training to ensure you succeed. • Be Secure: A competitive pension plan to help secure your future. • Be Connected: Take advantage of our free sports and social clubs, diversity networks, and local office events, helping you build connections and enjoy your time at CGI. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognized in the Sunday Times Best Places to Work List 2024 and named one of the 'World's Best Employers' by Forbes magazine. Required qualifications to be successful in this role What We're Looking For: • Minimum 2:2 degree (some roles may require a 2:1 depending on the business unit) in computer science, engineering, physics, maths, or a related STEM field. • Passion for technology and innovation. • Flexibility to travel and work on projects across the UK. • Due to the sensitive nature of projects within the SDI sector, candidates must meet security clearance requirements. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK. Technical Skills A strong technical foundation with experience and/or knowledge of programming, problem-solving, data analysis or systems development would be beneficial for this role. Including any of the following Programming Languages: Proficiency in languages such as: • C++, Java, Python, JavaScript, C# Systems & Tools: Knowledge of or experience with: • Linux/Unix operating systems • Cloud Technologies (AWS, Azure, Google Cloud) • DevOps tools (e.g., Docker, Kubernetes) • Version Control Systems (e.g., Git) • Machine Learning/AI technologies • Software Development: Understanding of software development methodologies, including Agile and DevOps practices. • Networking & Cybersecurity: Familiarity with networking protocols, firewalls, VPNs, and cybersecurity practices is a strong plus, especially in defence-related projects. • Database Knowledge: Skills in databases like SQL, NoSQL, or data analytics tool Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Service Transition and Onboarding Consultant Position Description Discover where complex meets meaningful as a Service Transition and Onboarding Consultant in our Business Consulting and Service Advisory Practice team. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle challenges across the public and private sector. Work alongside clients as we shape the future of how fundamental technologies connect and transform the user experience in the UK. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces. We are proud to hold a Gold Award recognising our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. As part of the successful and expanding Business Consulting and Service Advisory Practice within GTO UK, we are seeking a Service Transition and Onboarding Consultant to support clients in the onboarding of new suppliers and services into existing ecosystems. This role will be pivotal in ensuring smooth transitions while adhering to both ITIL and SIAM frameworks. The consultant will work alongside clients to ensure the successful integration of new services or suppliers, managing every stage of the transition and delivering solutions that meet the clients' business objectives. Your future duties and responsibilities This role involves working in complex, multi-vendor environments where you will draw on your experience in service transition, onboarding, and operational management to ensure that new services or suppliers are seamlessly integrated into established service delivery ecosystems. You will support clients through the full lifecycle, from planning to design, through to deployment and into operational readiness, ensuring that both ITIL best practices and SIAM principles are applied effectively. We are looking for individuals with strong experience in service transition and supplier management, who can demonstrate an ability to manage relationships and ensure successful onboarding. Consulting experience is desirable, but not essential, although you must be confident in engaging with clients and articulating your service management expertise clearly. Key Activities: • Manage and oversee the transition and onboarding of new services or suppliers into existing client ecosystems, ensuring alignment with SIAM and ITIL frameworks. • Lead the development of transition plans, ensuring that new services or suppliers meet predefined service requirements and are seamlessly integrated into existing processes. • Support the design and implementation of target operating models, with a focus on service readiness, operational support, and the long-term sustainability of new services. • Act as a liaison between clients and suppliers to ensure that onboarding activities are aligned with the client's overall service management strategies and goals. • Provide subject matter expertise in service transition and onboarding, offering strategic advice and hands-on support to ensure smooth handovers from project teams to operational teams. • Conduct service readiness assessments, ensuring that all necessary criteria are met before new services or suppliers are transitioned into live operations. • Collaborate with client stakeholders to ensure smooth communication and coordination between internal teams, suppliers, and service providers throughout the transition lifecycle. • Use SIAM best practices to ensure that multi-vendor ecosystems are managed effectively, fostering collaboration between different suppliers to maintain service performance and accountability. • Support continuous improvement initiatives post-onboarding, identifying opportunities to optimize service performance and supplier relationships. • Produce high-quality reports, transition plans, and other documentation to ensure clear communication and alignment throughout the onboarding process. • Support the ongoing development of our business identifying opportunities to further support and drive customer value Required qualifications to be successful in this role • Strong experience in service transition and onboarding, with the ability to manage complex projects involving multiple suppliers and stakeholders. • Proven understanding of both ITILV3 or ITIL4 frameworks, with experience managing transitions in alignment with ITIL best practices. • Knowledge of SIAM frameworks, with experience in managing supplier relationships in a multi-vendor ecosystem. • Excellent communication and stakeholder management skills, with the ability to work with senior client stakeholders and third-party suppliers. • Experience in planning and executing service transitions, including creating detailed transition plans, conducting readiness assessments, and managing the end-to-end onboarding process. • Ability to produce high-quality written materials (reports, transition plans, service design documentation) to a professional standard. • Ability to identify and address risks or issues that may arise during onboarding, with strong problem-solving and conflict resolution skills. • A self-starter who can operate independently while collaborating effectively within a broader team. • Strong commercial understanding in relation to IT services, SLAs, contractual obligations, contract delivery and managing dependencies across multiple parties. Desirable qualifications and experience: • Experience working in a Service Integration and Management (SIAM) environment, managing multiple suppliers across different service areas. • Knowledge of service management tooling and the ability to ensure alignment with service transition requirements. • Familiarity with public sector projects and government standards for service management. Experience in managing transitions related to cloud-hosted services or modern digital platforms. ITIL Expert certification or progress towards achieving this qualification. • Familiarity with organisational change management principles and methods for enabling successful change. • Relevant Academic and Professional Qualifications. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Technical Graduate 2025 Position Description Looking for a challenge? Excitement? Ready to apply your STEM skills to real-world problems from day one? At CGI, our Early Careers opportunities put you in the driver's seat of your future. As a Technical Graduate, you'll join the forefront of innovation across different exciting Industries, contributing to ground-breaking projects that solve complex problems and deliver innovative technology solutions. This is your chance to use your technical expertise to make a real difference. The Role - Technical Graduate With CGI, you won't just be a cog in the machine - you'll be trusted with responsibility from the start. Whether you're developing full-stack applications, engineering data pipelines, designing cloud infrastructures, enhancing cybersecurity protocols, or analysing data for insights, your work will contribute directly to impactful projects across multiple industries. You'll have the opportunity to work on complex software systems, drive digital transformation, and implement cutting-edge technologies that make a real difference Your future duties and responsibilities What You'll Be Doing: Empowerment through Innovation: From day one, you will play a key role in the development, testing, and delivery of technical solutions across various sectors such as Government, Energy & Utilities, Retail Oil & Gas, Health, Financial services, and Manufacturing. At CGI, you'll be involved in high-impact projects that deliver value to clients and communities, contributing to real-world outcomes that matter. Collaborate & Create: You will collaborate with a diverse and talented team of experts to solve real-world challenges using your STEM skills. The work you'll do helps shape industries, improve services, and create meaningful societal change by harnessing the power of technology to drive innovation. Hands-On Impact: You'll work with cutting-edge technologies such as cybersecurity, cloud computing, data analytics, IoT, and more. Whether you're building solutions for government digital services, helping retail businesses optimise their supply chains, or working on innovative healthcare projects, your contributions will directly impact how organisations operate and serve their customers. CGI prides itself on using technology as a force for good, making a difference in sectors like energy and healthcare by delivering technology-driven solutions that improve lives and environments. You'll have endless opportunities across different industries, roles, and locations. Even if you start in one area, the chance to explore new paths and grow within the company is huge. You're in control of your career journey, so you can develop the skills and experiences that match your passions and goals. Locations: We recruit Technical Graduates for our roles across the UK, including Aberdeen, Belfast, Bridgend, Bristol, Chippenham, Edinburgh, Gloucester, Leatherhead, Leicester, London, Manchester, Newcastle, Reading, Scottish Borders and Solihull. As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. Why Join Us? • Be Valued: You'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your unique perspective and ideas are recognised and contribute to the success of the team and the organisation. • Be empowered: You'll start with a structured Early Careers Induction Programme designed to help you hit the ground running, and you'll have access to ongoing mentorship from your buddy and managers. • Be Creative: Our Student Kick-start Initiative will give you the chance to work with fellow graduates on creative and impactful projects beyond your day-to-day role. Benefits: Along with a competitive salary and a £1000 joining bonus, you'll enjoy a comprehensive benefits package: • Be an owner: All CGI Partners are offered a stake and say in the business with a 3.5% matched share scheme, making you an owner from day one. • Be supported: Award winning health and well-being programmes, access to world-class training and development and benefit from private medical insurance, • Be secure: A competitive pension plan to help secure your future. • Be connected: Take advantage of our free sports and social clubs, diversity networks, and local office events, helping you build connections and enjoy your time at CGI. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognized in the Sunday Times Best Places to Work List 2024 and named one of the 'World's Best Employers' by Forbes magazine. Required qualifications to be successful in this role What We're Looking For: • Minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1 depending on the role) • Passion for technology and innovation. • Flexibility to travel and work on projects across the UK. • Due to the sensitive nature of some of our projects, candidates must meet security clearance requirements. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK. Technical Skills A strong technical foundation with experience and/or knowledge of programming, problem-solving, data analysis or systems development would be beneficial for this role. Including any of the following Programming Languages: Proficiency in languages such as: • C++, Java, Python, JavaScript, C# Systems & Tools: Knowledge of or experience with: • Linux/Unix operating systems • Cloud Technologies (AWS, Azure, Google Cloud) • DevOps tools (e.g., Docker, Kubernetes) • Version Control Systems (e.g., Git) • Machine Learning/AI technologies • Software Development: Understanding of software development methodologies, including Agile and DevOps practices. • Networking & Cybersecurity: Familiarity with networking protocols, firewalls, VPNs, and cybersecurity practices is a strong plus, especially in defence-related projects. • Database Knowledge: Skills in databases like SQL, NoSQL, or data analytics tool Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.