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Service Desk Technical Analyst Position Description Be part of something exciting! CGI drives the most ambitious IT careers. We are an established and growing company that can offer you the opportunity to work on projects in a supportive and collaborative environment, that will impact the world. Our Service Desk Technical Analyst support a wide range of organisation's such Council Workers supporting major cities, Government agencies and large UK commercial businesses. You will have the ability to problem solve and trouble shoot within a busy environment. You must have sound written and spoken communication skills and be able to work under your own initiative as well as part of a team. You will have excellent knowledge of Microsoft Operating Systems and Applications. Your future duties and responsibilities You will provide technical support for incoming queries related to system, software, hardware and networks. You will be problem solving for our clients over the phone, which involves quite a bit of talking and then following up with them to make sure an issue has been resolved properly and in good time. You must have good written communication skills as you will need to log calls accurately via bespoke applications. To be successful within this role you will be able to think beyond just problem resolution, by actively identifying opportunities for improvement. You will be able to take control and understand your own goals in order to perform to the highest standard for your clients. Required qualifications to be successful in this role Previous experience working on a Service Desk or a similar environment working to SLA's is advantageous but not essential. Starting Salary/Benefits • £24,700 starting salary rising to £26,000 per annum, including 25 days' annual leave plus Bank Holidays • Generous share scheme (3.5% + 3.5% matching), flexible retirement plan, private health and dental insurance, cycle to work scheme, buy and sell holidays, plus many more. #LI-UKA Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Director of Business and Technology - Insurance Position Description Transform the Insurance Industry with CGI Are you ready to shape the future of insurance? Join CGI's Insurance Consulting and Technology team as a Director of Business and Technology. You will play a critical role in helping our clients navigate their most pressing challenges and unlock the potential of technology to deliver measurable outcomes. Why Join Us? At CGI, we combine deep industry expertise with cutting-edge technology to deliver transformational results for our clients. Our Insurance Consulting team is at the forefront of innovation, helping clients reimagine their business models and thrive in an evolving market. As a Director, you'll have the opportunity to work on impactful projects, collaborate with talented colleagues, and grow your career in a supportive and dynamic environment. Your future duties and responsibilities • At CGI we believe that modern consulting needs to run as a single digital consulting team, as we believe that all transformational change has business and technology aspects, so you will work hand-in-hand working with technology consulting leads to provide client solutions and thought leadership. • Act as a trusted advisor to senior stakeholders, guiding them through complex business and technology challenges. • Lead consulting engagements, delivering innovative solutions tailored to client needs in the general insurance and London Market sectors. • Build strong relationships with clients, understanding their strategic objectives and aligning them with CGI's services. • Partner with internal teams to shape client proposals, develop winning strategies, and deliver exceptional results. • Stay ahead of market trends and emerging technologies, leveraging insights to design forward-thinking solutions that drive tangible outcomes. Lead innovation with clients and direct internal investment. • Support and mentor junior consultants and analysts, contributing to the team's collective success and ensuring the delivery of high-quality outputs. Required qualifications to be successful in this role • A proven track record in consulting roles within the insurance sector. • Experience in shaping and delivering large-scale digital transformation projects. • Deep understanding of insurance market dynamics and challenges, with expertise in areas like underwriting, broking, and claims. • Strong communication and presentation skills, with the ability to influence and inspire clients. • Familiarity with agile delivery and customer-centric design approaches. • A passion for leveraging technology to transform the insurance industry and deliver measurable business value. What We Offer • Career Growth: A structured pathway for professional development and leadership opportunities. • Innovative Projects: Work on transformative projects that redefine the insurance landscape. • Supportive Culture: Join a collaborative, high-performing team committed to your success. • Competitive Package: A comprehensive benefits package and industry-leading resources. Join Us in Shaping the Future of Insurance At CGI, we are not just transforming technology - we are transforming the way insurance businesses operate. Our mission is to help clients reimagine their businesses to drive sustainable growth and deliver exceptional value. Ready to Make an Impact? Apply today and take the next step in your consulting career with CGI. Together, we'll shape the future of insurance. Want to learn more about careers at CGI? #LI-UKA Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.