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Job Vacancy
UAT Assistant Manager
Job Title : UAT Assistant Manager Salary : £36,700 - £47,700 Location Cambridge, Hybrid, minimum of 2 days a week in the Cambridge office Contract : Permanent, Full-time, 35 hours per week An exciting opportunity to join a dedicated testing team located within the Customer Services area in a world-class publishing and assessment organisation. We are focused on providing excellent and professional Quality Assurance services to internal stakeholders to ensure the best possible experience for our customers and test-takers all over the world. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role Reporting to the UAT Manager, you will be part of a team responsible for carrying out the UAT (User Acceptance Testing) for applications developed across many of the organisation's initiatives, which include computer-based testing, e-learning and web-based stakeholder support systems. You will be required to task-manage members of the team and co-ordinate several projects simultaneously: deputising for the work of the UAT Manager, and attending senior strategy and planning meetings on a regular basis. The role will also involve the detailed preparation and execution of test cases for the various applications across different environments, the logging of defects and reporting to project stakeholders on testing progress. As a UAT Assistant Manager, you will also be required to work with project managers and developers, etc. to ensure that defects are categorised, prioritised and resolved within agreed timescales. About you You will be required to demonstrate a high level of general IT expertise within an MS Windows environment, including thorough knowledge of database and website technologies. You will need to have thorough knowledge of structured test methods and processes, and experience of working with formal methodologies such as V-Model, Agile and Waterfall. Experience in using JIRA, qTest, HP Quality Centre, or similar test management software is essential. You will have a formal software testing or equivalent computing-related qualification. Previous experience of working in an IT support or software testing environment is required. You will also have experience of managing/task managing colleagues - ideally in a software testing environment. You must be confident in communicating and dealing with people at all levels, enthusiastic, and able to work in a high-pressure environment as part of a close-knit team. You must have a methodical and detailed approach to your testing work, but also be able to think strategically and engage with the wider system including meeting the requirements of senior stakeholders, and have outstanding communication skills. Excellent attention to detail is essential, as is a genuine customer-centric approach. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being Sunday 17 th November 2024 . Interviews may take place before the closing date so don't delay in submitting your application. We reserve the right to close the advert early. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. "Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for." Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Job Vacancy
Acceptance Testing Manager (OAT) or Unit Testing Manager (UAT)
Job Description Years of relevant experience 5+ years Education Level Bachelor's Degree About the Job Acceptance Testing Manager (OAT) or Unit Testing Manager (UAT) Our Client is a leading household insurance company based in London. They are looking to recruit an experienced UAT/OAT Manager to join their ever growing test team working on a large transformation programme at for an insurance system. The role requires a broad cross section of skills along with a strong consultative approach. This position provides an opportunity to join a growing organization and be a part of the team servicing key insurance clients. We require the following skills: OAT (operational acceptance test)/ Unit Testing Manager (UAT) Should have UAT/OAT Management exp. In distributed test architecture Should have managed customer expectations and had good communication skills to highlight key messages Should have exp. in managing the Vendors as this account has more off shelf products we have different vendor products. Exposure of UATOAT Test Methodologies , Test Strategy and Approach, Testing Types from a design and execution perspective. Good Architectural knowledge around App servers (Tomcat), DB Servers (Informatica, SQL, Oracle), Middleware (Mulesoft) Having Skills to be proactively call out what Operational requirements are key and what level of details are required for OAT to design and execute Skills to call out Risks and Issues around the approach we take. Strong communication and interpersonal skills Strong leadership skills, decision making and problem solving abilities This is a 6 month contract to start immediately. The rate is negotiable. Position is based in Bromley South East London. Please send your CV to Click here to contact this recruiter in Word format, along with your salary expectations.
Job Vacancy
Business Analyst with Reference Data and Collateral
Job Description Years of relevant experience 2+ years Education Level Bachelor's Degree About the Job Here at Nexus we are recruiting for a Business Analyst (Data & Regulations) to join a multi-national company which provides custom information technology, consulting, and business process outsourcing services. We are looking for a Business Analyst with a background in Reference Data and Regulations / understanding of Collateral. You will have at least 3 to 5 years experience as Business Analyst coupled with at least 2 years of data analysis, reference data and ideally collateral. Job Description: - Data Analysis of Client Reference Data / complex data set analysis - Management of RAIDS log / creation of status packs - Business Analysis/Process review / documentation of processes / UAT cases - Maintaining and developing relationships with Business/IT stakeholders - Supporting delivery of new systems / system enhancements Requirements: - Experience in analysing/manipulating large volumes of data using Access/Excel - Ability to prepare structured PowerPoint presentations/good comm skills - A good understanding of Data flows, mapping and systems infrastructure - Understanding of Client & Account data including Client On-boarding/KYC - Understanding of data distribution/interfacing methods & technologies If you have the experience we are looking for and wish to be considered please your CV to us in Word format.
Job Vacancy
FX Options Application Support Analyst
Job Description Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively. Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary. Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes. Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. Develop and maintain technical documentation, user guides, and support procedures. Requirements: Proven experience in a similar role, providing application support for financial systems. Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. Proficiency in supporting and troubleshooting Windows applications. Solid understanding of database concepts and SQL query language. Strong knowledge of AWS/Azure. Familiarity with FIX protocol and experience with FIX connectivity troubleshooting. Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment. Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. Ability to work independently as well as collaboratively in a team-oriented environment. The Client is based in the City of London. The salary for this position with be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
FX Options Application Support Analyst
Job Description Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively. Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary. Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes. Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. Develop and maintain technical documentation, user guides, and support procedures. Requirements: Proven experience in a similar role, providing application support for financial systems. Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. Proficiency in supporting and troubleshooting Windows applications. Solid understanding of database concepts and SQL query language. Strong knowledge of AWS/Azure. Familiarity with FIX protocol and experience with FIX connectivity troubleshooting. Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment. Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. Ability to work independently as well as collaboratively in a team-oriented environment. The Client is based in the City of London. The salary for this position with be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
FX Options Application Support Analyst
Job Description Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. • Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively. • Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary. • Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes. • Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. • Proficiency in supporting and troubleshooting Windows applications. • Solid understanding of database concepts and SQL query language. • Strong knowledge of AWS/Azure. • Familiarity with FIX protocol and experience with FIX connectivity troubleshooting. • Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment. • Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. • Ability to work independently as well as collaboratively in a team-oriented environment. The Client is based in the City of London. The salary for this position with be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Support Consultant
Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
Senior Application Developer
Senior Application Developer Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: £48,250 - £60,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Let us introduce the role AWE is currently recruiting for a Senior Application Developer for the Enterprise Applications Group. We seek a forward-thinking Senior Applications Developer to join a thriving team of software systems administrators and testers who look after applications across On-Prem and cloud-based platforms. Our applications underpin what we do and we have built strong relationships with 3rd party vendors, in-house development, data warehousing and business intelligence capability. What you'll do: Lead in the configuration, maintenance, enhancement and support of Mission critical software packages, internally developed applications, and web services. Lead in the upgrade / configuration and addition of new features to applications in conjunction with senior users and Vendor requirements. Provides daily operational and technical support for mission critical applications by troubleshooting incidents and identifying root causes and solutions. Leads in the installation and meaningful technical documentation of new products, including through life cycle, UAT, Go-Live, resolution of incidents as they arise, Liaising with 3rd party vendors etc in adherence with process and compliance. Assist with managing vendor relationships including scoping of application services and review of deliverables and application upgrade paths. Attend technical briefing / support groups including MIR's (major incident reviews). Embracing a knowledge share culture and best practice, subject to security requirements. Understand and develop application support road maps to inform planning activities. Build relationships with other teams to promote better support and communications. Who are we looking for? We do need you to have the following: Product lifecycle management experience. Experience in a proactive IT systems administration/application configuration/development. Working knowledge with Windows Server Exposure to both Agile & Waterfall project methodologies. Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Awareness of model based systems engineering approaches/practices. Experience working with Microsoft Azure. Experience with ERP Systems Integration. NX Open Knowledge. Teamcenter Server ITK Azure DevOps Visual Studio/GIT JavaScript experience You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions. #LI-AT
Job Vacancy
Netsuite Solutions Architect
Job Description Netsuite Solutions Architect - Milton Keynes Our Client is a leading company who are looking to recruit a Solutions Architect with extensive Netsuite OneWorld expertise. You will have a degree in Computer Sciences with additional TOGAF or equivalent certifications. Must have technical working knowledge of NetSuite OneWorld Financials platform, including relevant NetSuite certifications. Ideally have at least 5 to 10 years experience of system design/architecture in cloud-based solutions including a minimum 5 years in NetSuite OneWorld. Multiple Finance ERP systems implementations - in complex Regional or global brown-field environments. Experience of full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. In-depth knowledge of MS Office toolset including Excel to an Advanced level. Must be a creative thinker, with the ability to proactively identify areas for potential improvement (process and functionality). Have the ability lead initiatives and solution enhancements. With confidence and judgement to plan and accomplish goals. Ability to translate business/operational requirements into effective and efficient systems solutions. Experience to manage conflicting priorities/complex workload. The NetSuite Solution Architect role will require an in-depth knowledge and use of NetSuite's OneWorld platform in a complex Regional or preferably Global environment - working with established, 'brown-field' operations. To implement NetSuite Order-to-Cash functionality in multiple schools to replace various legacy finance systems Own the design of the solution, working with third party developers to write the required code Work with the data migration specialist to ensure legacy data is migrated correctly Provide initial customer support to the user community immediately after go-live Document the solution and train the Business-as-Usual customer support team who will provide ongoing customer support to the user community Providing support to UAT phases of project to ensure issues are rectified in development environments and updated to deployment documentation and additional testing environments. Updating the solution design with improvements to be implemented at locations currently in scope of work and for future acquired entities on acquisition roadmap. Reviewing existing NetSuite system architecture and customisations Comply with safeguarding policies, procedures and code of conduct Demonstrate a personal commitment to safeguarding and student/colleague wellbeing Ensure that any safeguarding concerns or incidents are reported appropriately in line with policy Engage in safeguarding training when required Netsuite Financials knowledge Strong documentation capability Strong interpersonal skills English as primary language 5+ years solution architect and project delivery experience 5+ years systems implementation Multi-country projects Complex systems You must have extensive experience of all NetSuite financial modules is essential, as is their interfacing with other platforms. Based in Milton Keynes, this role will require an element of global travel. Salary for this role will be based on expertise - in the range of £55K - £70K plus benefits. Please send your CV to us in Word format along with your salary rate along with your availability.
Job Vacancy
Power Platform Developer
Power Platform Developer - £65,000 - £75,000 + 20% Bonus - London (Hybrid) - Investment Banking Overview: One of the largest Investment Banking organisations in the world are searching for an experienced Power Platform Developer in London on a hybrid basis. The primary purpose of this role is to work within a small team to assist with the development and maintenance of Low Code applications in all areas of the business. You will be expected to be knowledgeable in the Microsoft Power Platform suit as well as associated technologies such as SharePoint and VBA within the Microsoft office suit. Role & Responsibilities: Act as a trusted advisor to both the technology team and the business to propose innovative solutions to real-world business problems. Ability to develop and maintain low-code applications built on the Microsoft Power Platforms and complimentary technologies, from the ground up. Ability to work closely with business users to define solutions that meet the functional and non-functional requirements. Balance the development of business functionality with the need to provide robust, supportable solutions within the constraints of a banking environment. To work closely with the application business owner to ensure changes have the required impact. To manage all aspects of testing to ensure successful deployment of changes. To adhere to agreed standards of development and release/deployment. Support users as required during UAT. Skills and Experience: Development of Power Platform components including Power Apps, Power Automate and Power BI Experience of JavaScript/jQuery/CSS/HTML development. Experience of connecting Power Platform applications to external data sources such as SQL and SharePoint. Detailed Knowledge of the PowerFx Formula language. Understanding of security considerations within the Power Platform environment. Understanding of deployment considerations within an enterprise environment. Experience of using API’s and other service integration techniques. Automation of the Microsoft Office suit using VBA Desirable Scripting language experience such as Python, PowerShell or VBScript SQL development experience, including relational model design and stored procedures. Microsoft Office Suit application development, including Access DB and Excel. Package: £65,000 - £75,000 20% Bonus Hybrid Working Power Platform Developer - £65,000 - £75,000 + 20% Bonus - London (Hybrid) - Investment Banking
Freelance job
RPG Developer
Our financial services client based in London is looking for an experienced RPG Developer. This is a 6 months contract initially with good possibility of extension. Please note that this role is inside IR35.This is a hybrid position with 2 days per week working in the central London office.Essentials skills and experience: - Strong programming skills needed in RPGLE, CLLE, and SQL, supported by a computer science of programming related degree- Ideally, experience in working with broking and financial asset classes- Be able to work in a team of developers, coding in similar areas in parallel and able to switch as priorities require across the 6-month roadmap of work- Attention to detail is a must, ensuring code is well tested and provides accurate and timely billing data for £10m's of monthly invoices, and minimising defects for SIT and UAT teamsDay to day responsibilities:- Working within an established team of 4 developers to accelerate delivery of invoicing process changes- Develop high quality code, including working on a largely existing code base to enhance functionality- Work closely with the project management and BA to understand and deliver on requirements and optimising rollout schedules- Working with developers and the technical architect to finalise designs for system changes, including aligning on approach with other invoicing systems LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
Systems Trainer, Housing
Are you an experienced IT Trainer? Do you have experience delivering software training on Social Housing centric applications? If this describes you, then let Informed Recruitment help you to achieve your potential with an exciting opportunity to take ownership of training needs analysis, create content and deliver training following a software implementation project. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference following a large-scale transformation. This is a hybrid role split 50/50 between home and a London office. The purpose of your role will be to assist services in delivering training on their line of business applications by carrying out training needs analysis, creating and documenting courses and delivering user training. Day to day responsibilities will include the design and expansion of a training and development programme based on the needs of the organisation; the identification of Training Needs Analysis; Authoring, Developing and Creating effective and bespoke training programmes for users; Producing training materials for in-house courses; Creating and delivering a range of training using classroom, online and blended learning; Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment and overall Training analysis and lessons learned reporting. Must Have Demonstrable commercial experience of software training from initial needs assessment, through course creation and delivery in a variety of formats. Direct experience developing and delivering training sessions for Social Housing management systems (such as Aareon QL, MRI Enterprise/Orchard Housing, NEC/Northgate Housing, Capita One/OPENHousing, Civica Cx, MIS Active H, or similar) A broad understanding of an array of housing system modules UAT systems Good knowledge of data Nice to Have Training certification such as TAP or similar. As an individual you will be customer focused and have strong interpersonal skills that enable you to work with people at all levels of an organisation, motivate others and be able to influence views and attitudes where necessary. You will have excellent communication skills, both written and oral, with high level presentation abilities. You will be enthusiastic & positive, have strong team-working skills and a collaborative approach to learning, both face-to-face and remotely, initiative, innovative problem solving and multitasking ability. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. This role is hybrid with 2/3 days in the office in London and 2/3 days home based. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, life assurance, health-care and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
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