Find your next tech and IT Job or contract role.

Our job search is powered by Technojobs , part of the Free-Work group.

Your search returns 169 results.
Tip

Tip

Use commas to search for several terms at the same time.

Example : sql, php corresponds to sql OR php

Premium Job
Permanent

Job Vacancy
Test Engineer

DWP
Published on

£42,614-52,347
London, England, United Kingdom

Test Engineer Pay up to £52,347 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced Test Engineer? Do you want to find new ways to solve problems and achieve big things? Would you love the opportunity to transform products and services that impact some of the most vulnerable citizens? DWP. Digital with Purpose. We are looking for outstanding Test Engineers to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criterion : Demonstrable skills in Java or JavaScript and software engineering practices and aptitude to learn more. Experience building and maintaining comprehensive, robust, and reliable automated tests and frameworks against UI's or API's and understand the other. Experience of the testing lifecycle from understanding business needs from delivery to production. Including test generation, reporting and defect management. Adaptable team player who understands agile ways of working and shift left principles e.g. CI/CD. Knowledge of non-functional testing e.g. Performance, Security and Accessibility - including test types, test tools, and standards. You and your role This role represents a unique opportunity to join the Universal Credit and Working Age team at DWP Digital, to be part of a team delivering real value to people that need help during the difficult times of their lives. As a Test Engineer you will be part of a multi-functional agile delivery team and be an integral part of shaping and delivering automated test solutions that enable Universal Credit Working Age Benefits to deliver quality services consistently that meet the needs of our agents and claimants. The successful candidates will be expected to collaborate with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, London, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,347 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Test: a short online coding test. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Premium Job
Permanent

Job Vacancy
Senior Technical Lead

DWP
Published on

£72,664-89,995
London, England, United Kingdom

Senior Technical Lead Pay up to £89,995 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for an outstanding Senior Technical Lead, who wants to contribute to demanding and exciting digital services for the UK Government. Within DWP's Working Age Services Digital we are responsible for a number of existing services which support the core of society including the department's highest profile benefit service, Universal Credit. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criterion : Significant experience of leading engineering teams providing technical leadership and guidance, and coaching and mentoring to support team member development opportunities including in a complex, multidisciplinary environment, delivering products within specific time-scales and engaging with multiple stakeholders, for example to optimize data storage, retrieval, and query efficiency. Significant experience of the full life cycle of a cloud-based platforms and applications from designing, through deployment to supporting and patching (in particular AWS). Significant experience of version control systems as well as building and maintaining CI/CD pipelines e.g. git with GitLab CI or Jenkins. Significant experience of Infrastructure-as-code and configuration of code for one or more cloud providers. Significant experience of ensuring adherence to industry standards for data security, disaster recovery, and compliance. Significant experience of leading data lifecycle management (both at rest and as events), including automated backup processes, archival, and retention, using modern database technologies and cloud-based data storage solutions. Significant experience of measuring system performance through automation load testing and recommending enhancements. You and your role As a seasoned Senior Technical Lead, you will spearhead the data persistence strategy for Universal Credit, New Style JSA/ESA (Job Seeker's Allowance/Employment Support Allowance) plus various other smaller systems. The role will focus on architecting and implementing scalable data lifecycle management processes, including backups and retention policies, while ensuring system resilience and security. Alongside the overall messaging stack to support event management outcomes. Additionally, you will lead performance testing initiatives to ensure workload stability, guaranteeing seamless service operations. Your expertise in data management, backup/recovery strategies, and performance engineering will drive key decisions in shaping our data capability that underpins these critical systems. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Leeds, London, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £89,995. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £21,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Premium Job
Permanent

Job Vacancy
Interaction Designer

DWP
Published on

£48,468-49,906
London, England, United Kingdom

Interaction Designer Pay up to £49,906, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an Interaction Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? User focus - Use data from research and analytics to understand user's needs and test designs to meet them. Evidence and context-based design - Work with others to design solutions that are based on evidence and help identify gaps in knowledge. Prototyping - Use a variety of prototyping tools and techniques. Communication - Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people's input. Accessibility - Design with accessibility in mind, showing familiarity with the WCAG 2.1 guidelines and designing to meet AA standards. Collaboration - Work in the open, engaging others in the design process. You and your role As an Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all. You will make design choices based user data and user research, and create prototypes to test that your designs meet the needs of the end user. We work in collaborative agile teams. You'll work alongside researchers, developers, product managers, architects and more to deliver services that really work for our users. You'll also be part of a wider DWP design community where you share solutions and best practice, and access learning and development that helps you be at your best now and in your future career/ Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Westminster, London. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £49,906. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £14,422 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Permanent

Job Vacancy
Cloud Engineer (DV Security Clearance)

CGI
Published on

London, England, United Kingdom

Cloud Engineer (DV Security Clearance) Position Description Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for an experienced cloud infrastructure engineer to join our team - being able to think outside of the box to overcome technical challenges is essential! Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Required qualifications to be successful in this role • Experience of working on Google Cloud Platform, including Google Workspace Admin (and ideally MDM) • Experience of working on AWS • Experience of Microsoft Intune and M365 administration (e.g. Entra) • Comfortable building and developing Infrastructure templates with Infrastructure as Code using either: Terraform, Cloudformation, Deployment Manager or ARM • Linux and Windows administration • Software development experience - ideally in Java, Kotlin, Python, Apps Script, JavaScript or C#/C++ • Containerisation experience such as Docker, Kubernetes or OpenShift • Experience of security protocols such as PKI, TLS etc • Virtualisation experience, KVM/Vmware • Good understanding of networking • Demonstrable troubleshooting and problem solving skills • A passion for learning new technologies and innovation Desirable: • Certifications on Amazon Web Services, including Solutions Architect, Developer, Google Cloud or Azure • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script • Agile Development Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Permanent

Job Vacancy
DevOps Engineer (DV Security Clearance)

CGI
Published on

London, England, United Kingdom

DevOps Engineer (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a DevOps Engineer to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities • Design, implement, and maintain secure cloud environments through the full development lifecycle, from development to production. • Be adaptable and pragmatic in the face of unique challenges, with the ability to pivot quickly as requirements and technologies evolve. • Foster collaboration by maintaining an approachable and professional demeanor when working directly with clients, representing CGI with integrity and enhancing our reputation. • Ensure quality is built into every step of the solution, focusing on continuous improvement. Required qualifications to be successful in this role • Expertise in Cloud Technologies: AWS. • Experience in Agile/DevOps Development practices. • Strong Automation Skills with technologies such as Ansible, Terraform, CloudFormation, or ARM to provision and manage environments. • Solid experience with Linux and Windows Operating Systems, including scripting (e.g. Powershell, Bash). • Proficiency in Container Technologies like Docker and Kubernetes. • Knowledge of setting up and configuring CI/CD Pipelines and tools (e.g. Jenkins, Bitbucket, SonarQube). • Familiarity with Log Collection Technologies and Monitoring Platforms (e.g. ELK Stack, Splunk). Desired Competencies: • Technologies: AWS, Azure, Kubernetes, Openshift, Ansible (IaC), CI/CD Pipelines. • Databases: MongoDB, Oracle, MySQL. • Tooling: Eclipse, Jenkins, Atlassian suite, Robot Framework, JMeter, Ansible. • Strong problem-solving skills and a passion for learning new technologies. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Permanent

Job Vacancy
Technical Programme Manager

Intec Select
Published on

£90k-120k
London, England, United Kingdom

Programme Manager - Technology - Hybrid / London - £120K + 20% Bonus & Excellent Benefits Overview: A excellent opportunity has arisen within one of the world’s leading financial institutions for a senior Programme Manager. In this position, you will manage a team of six experienced Project Managers, overseeing their performance and development. The successful candidate will be responsible for the planning, directing, and managing a portfolio of technical projects, ensuring delivery meets quality, timelines, and cost requirements. This includes both IT-related initiatives (e.g., application development, database creation, system migrations) and non-IT changes (e.g., new procedures, process redesigns, regulatory assessments). Role & Responsibilities: Ensuring the portfolio is in line with the Technology department's budget and plans. Managing project priorities during both annual planning and throughout the financial year as unplanned projects arise. Detailing project outcomes to justify costs and obtaining executive buy-in at the portfolio baselining stage. Ensuring projects meet defined quality standards, including completeness, accuracy, and currency of data. Regularly tracking progress through PMO reports and meetings. Monitoring project progress to confirm outcomes align with business cases. Using expertise to challenge projects for on-time, on-budget, and in-scope delivery. Managing baseline elements like scope, budget, and benefits. Involvement in updating the project delivery framework. Execute strategic projects, and supporting business plans. Ensuring proper resource allocation, vendor management, and adherence to project methodologies. Managing project budgets and timelines, analysing variances, and taking corrective actions. Overseeing team performance, setting objectives, and conducting appraisals. Maintaining strong communication with stakeholders and steering committees. Essential Skills & Requirements: A minimum of 10 years of proven experience in managing and delivering programs and projects to financial institutions within agreed timelines and budgets. Expertise in financial management, including cost categorization. Extensive experience in project, program, and portfolio management, including implementing change control processes. Proven track record of end-to-end project/program/programme/portfolio delivery, covering annual planning, prioritization, execution, and closure. Expertise in change and risk management. Experience in preparing and presenting executive-level reports. Strong background in risk and issue management. Package: £120,000 basic salary 20% bonus Hybrid – 3 days per week in London Private medical Excellent pension (up to 12%) Additional excellent lifestyle, wealth and wellbeing benefits

Permanent

Job Vacancy
Infrastructure Engineers (DV Security Clearance)

CGI
Published on

London, England, United Kingdom

Infrastructure Engineers (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking Infrastructure Engineers to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities • Design, implement, and manage complex network architectures, including LAN, WAN, and cloud-based systems. • Monitor network performance, troubleshoot issues, and optimize network resources to ensure high availability and security. • Configure and maintain firewalls, routers, switches, and VPNs in compliance with security policies. • Oversee the installation, configuration, and maintenance of storage solutions, including SAN, NAS, and backup systems. • Ensure data integrity, availability, and security through regular backups, disaster recovery planning, and storage optimization. • Implement and manage storage policies, quotas, and replication to ensure efficient and secure data management. • Install, configure, and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and other core services. • Perform regular patch management, software updates, and system upgrades to maintain security and performance standards. • Manage user accounts, permissions, and access controls in accordance with organizational security policies. Required qualifications to be successful in this role • Proven experience in one or more areas of infrastructure management: network, storage, or Windows Server. • Ability to think outside the box and solve complex technical challenges. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Permanent

Job Vacancy
PMO Lead

Intec Select
Published on

£90k-120k
London, England, United Kingdom

PMO Lead – Hybrid / London - £120K + 20% Bonus & Excellent Benefits Overview: A excellent opportunity has arisen within one of the world’s leading financial institutions for a seasoned PMO Lead. In this position, you will manage a team of six experienced Portfolio professionals, overseeing their performance and development. You will offer strategic guidance, support, and constructive challenge to project teams. Your role will focus on ensuring strong governance, effective planning, and meticulous control and monitoring of the portfolio. Key priorities include maintaining compliance, maximizing resource efficiency, and sustaining delivery excellence. Role & Responsibilities: Implementation and Reporting: Enforcing central PMO processes, preparing portfolio status reports, RAID logs, and dashboards. RAID Coordination: Managing risks, issues, assumptions, and dependencies (RAID) logs, including forum alignment and classification. Planning and Analysis: Supporting project/programme planning, financial tracking, and "what-if" analysis for central PMO challenges. Governance and Documentation: Drafting/reviewing deliverables for compliance, maintaining document controls, and creating minutes and tailored management information (MI). Financial Oversight: Maintaining financial registers, tracking forecasts vs. actuals, and escalating budget issues when needed. Toolset Management: Ensuring accurate tracking in Planview or equivalent tools. Training and Onboarding: Managing training schedules for new team members with central PMO SMEs. Continuous Improvement: Enhancing project management standards, tools, and methods, and leading small improvement projects. Essential Skills & Requirements: PMO Leadership: 5+ years in a Portfolio PMO Lead role or equivalent, establishing functions and defining standards. Tools Expertise: Planview: Proficient user with knowledge of data models and handling large datasets. Excel: Intermediate skills for manipulating data and creating dashboards. Oracle Financials: Experience with Payables module. Power BI: Familiarity with equivalent reporting tools. MS Office Suite: Intermediate in PowerPoint, Word, Visio, and SharePoint. Strong understanding of Waterfall delivery, RAID log management, financial/resource management, and project lifecycle requirements. Experience defining and implementing project management frameworks aligned with policies. Skilled in managing baselines, scope, plans, budgets, and project documentation. Budget management expertise, including structuring financials across programs. Effective in influencing adherence to project lifecycles and documentation standards. Collaboration: Experienced in supporting working groups/steering committees, including minute-taking and structured reporting. Preferred: Familiarity with hybrid delivery approaches (Waterfall, Agile, and Prince2 Agile) and balancing structured reporting with Agile flexibility. Package: £120,000 basic salary 20% bonus Hybrid – 3 days per week in London Private medical Excellent pension (up to 12%) Additional excellent lifestyle, wealth and wellbeing benefits

Contractor

Contractor job
Interim Head of Commercial Accounting

Capita
Published on

London, England, United Kingdom

Purpose of the role: *13 MONTHS FTC MATERNITY COVER* The Head of Commercial Accounting supports the Group Chief Accountant in the central Group Finance team. On a day-to-day basis this role interacts with a variety of individuals across the business. The role includes advising on accounting for complex revenue contracts and other areas of significant accounting judgement within the group, supporting finance projects, and assisting with ad-hoc finance analysis. The role works closely with senior management across the organisation on advising to ensure material transactions are accounted for both commercially and in compliance with the Group's accounting policies. There will be occasional travel to one of our offices (dependant on candidate location) as and when required. What you'll be doing: •Ensuring the Group accounting policies as set out in the Group Accounting Policy Manual are up to date, working with the wider finance function to make updates as needed.•Take a lead role on the adoption of new accounting standards and amendments to existing accounting standards. In particular, the Group's adoption of IFRS 18.•Work closely with the other teams within Group Finance - in particular External Reporting. Management Reporting and FP&A, providing them with support on technical matters.•Maintain a strong relationship with the Capita divisions and support them in respect of structuring and accounting for large scale contracts (under IFRS 15), and other commercial accounting queries•Run the contract lifetime review process in advance of the half year and year end reporting - including scoping, issuing instructions, diarising meetings, providing templates, reviewing submitted packs and running Q&A sessions.•Advise on the accounting for contracts prior to contract signature.•Provide support as required on ad hoc finance projects (e.g., Finance Continuous Improvement, legal entity rationalisation, disposals, acquisitions etc).•Responsibility for liaising with Group and Divisional legal teams, providing technical guidance on provisioning.•Assist the drafting of management's papers for the Audit & Risk Committee pertaining to financial reporting.•Maintain a close working relationship with the external auditors and write and review accounting papers as required.•Review the interim and annual financial statements of the Group, assist in drafting key disclosures, and ensure compliance with regulatory requirements.•Support the relationship with Investor Relations and preparation of financial information for external presentations, including Q&A prep for the CFO.•Support the Finance Director - Integrations Separations in respect of business disposals, including Assets Held for Sale assessments, disposal accounting, and preparation of any supporting financial information. What we're looking for: •Qualified Chartered Accountant with 3+ years post qualified experience (current and prior employees in this role have usually joined from Big 4 firms where they were experienced assistant managers or managers)•Experience of premium listed company financial reporting requirements•Experience of revenue recognition (IFRS 15)•Up to date with IFRS - in particular an in-depth understanding of IFRS 15 and how it applies to Capita•Proficient report writing skills - in particular for the Audit & Risk Committee - required to be concise but sufficiently comprehensive and cover technical topics in an understandable way•Able to develop and maintain strong working relationship with a wide group of stakeholders and customers across the group•Have a good understanding of how the external audit runs to aid the leading of the day-to-day relationship with KPMG About Capita Finance: Our Finance Function is one of Capita's central corporate functions and is supporting the financial needs of the business. Our teams are creating smarter, faster financial processes across a complex organisation to ensure consistency with training, technology and knowledge sharing. We're providing clear insight to teams across the business and empowering them to make effective, meaningful decisions. Join us and discover better as you build a stronger financial future for Capita. What's in it for you: •A competitive salary•25 days' holiday•Company matched pension, life assurance, a cycle2work scheme, and plenty more•Voluntary benefits designed to suit yo

Permanent

Job Vacancy
Cloud Platform Engineer (DV Security Clearance)

CGI
Published on

London, England, United Kingdom

Cloud Platform Engineer (DV Security Clearance) Position Description Secure Innovation is part of CGI's Space, Defence, and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We're looking for experienced Platform Architects who can design, build, and maintain the platforms upon which our products and services are developed and/or run. Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. You will provide the critical operational glue between the applications produced by the developers and the broader technical eco system, on-cloud and on-premise. Required qualifications to be successful in this role Essential Skills • Be able to Interact with External Customers to understand and optimise for their legacy and future environment, bringing platform optimisations to minimise the amount of code that we need develop, and infrastructure that we need to deploy. Integrating with other systems and sub systems, where required. • Able to understand Product Roadmaps and conceive the platforms that will be required to support them. • Mentor our teams in technology, architecture and the delivery of new solutions. • Build productive relationships with the developer, architecture, and in-service operations teams. • Work on new projects and established live systems. • Distributed System Architecture and Engineering • Develop explainable conceptual and detailed design documentation, to a professional standard • Bring a toolbox of actionable Design Patterns for Systems • Enable Data Intensive Applications and their Streams/Message Flows • Data Communications and Network Services including the common Enterprise and Service Provider protocols that enable packets to move on the Public Cloud • Instrumentation and Control Engineering • Public Cloud API and major Cloud Services (AWS, Azure, GCP) at an Associate/Professional level • Cloud Native Architecture including Microservices • Data Storage (Block, Object, SQL, NOSQL) • Authentication, Authorisation, Identity Platforms • Information Security, Privacy and Regulatory Compliance • Performance Tuning, Hardening and Troubleshooting • Problem Solving Skills to Methodically Find Faults and perform Root Cause Analysis • Able to evaluate multiple courses of action, achieving goals by non-standard means if necessary • System Regression • Protocol Analysis • Load Testing • Availability and Resilience Optimisation • Lockdowns and Basic Penetration Testing Technologies • Operating Systems and Virtualisation (Windows and Linux) • Infrastructure as Code and Operational Automation (e.g. Terraform, Ansible) • Message Queueing and Streaming Fabrics (e.g. AMQP, Kafka, Kinesis) • Docker and Kubernetes • Scripting (Shell and PowerShell) • Basic Coding with a bias for Infrastructure (Python, Go, C#) • IAM Policy and Authentication/Authorization schemes • Web Services and REST API • Databases and Storage Systems • Development Build, Test, and Deployment Pipelines • Observability and Monitoring (Open Telemetry, TIG and ELK stacks) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Permanent

Job Vacancy
Network Engineer (DV Security Clearance)

CGI
Published on

London, England, United Kingdom

Network Engineer (DV Security Clearance) Position Description Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for an experienced cloud infrastructure engineer to join our team - being able to think outside of the box to overcome technical challenges is essential! The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Your future duties and responsibilities The successful candidate will play a crucial role in sustaining and automating our key infrastructure systems. This position involves working on task packages allocated on a 10-week cadence, derived from a backlog of deliverables and aligned with organizational-wide Program Increment (PI) Planning cadences. The Network Engineer will ensure the robustness and efficiency of our network systems, contributing to the continuous improvement and innovation of our infrastructure. Network Automation: • Develop and implement automation solutions for network management and operations. • Utilise scripting languages, such as Python, to automate routine network tasks and configurations. • Implement event-triggered automation to enhance network responsiveness and reliability. Task Package Execution: • Work on assigned task packages on a 10-week cadence, ensuring timely delivery of high-quality network solutions.Collaborate with cross-functional teams to align deliverables with organizational PI Planning schedules. • Participate in backlog refinement sessions to prioritize and plan network engineering tasks. Network Design and Monitoring: • Design and implement scalable and reliable network architectures.Monitor network traffic and performance, identifying and resolving bottlenecks and issues. • Configure and manage multicast network flows to ensure efficient data distribution. High Availability and Load Balancing: • Implement and manage load balancing solutions to distribute network traffic evenly.Ensure network high availability through redundant configurations and failover mechanisms. • Perform regular testing and validation of high availability setups to guarantee network resilience. Collaboration and Documentation: • Work closely with other IT teams to integrate network solutions with broader infrastructure initiatives. • Maintain comprehensive documentation of network configurations, procedures, and automation scripts. Provide training and support to junior network engineers and other IT staff as needed. Required qualifications to be successful in this role • Extensive experience in configuring and managing multicast network flows. • Proficiency in switching and routing protocols and technologies. • Strong understanding of load balancing techniques and high availability solutions. • Minimum of 3-5 years of experience in network engineering, with a focus on automation and high availability. You will need hold active higher level Clearance and must be solely UK National. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Permanent

Job Vacancy
Project Manager (DV Security Clearance)

CGI
Published on

London, England, United Kingdom

Project Manager (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious PM to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Client/Supplier management. • Managing agile teams. • Management of supplier contracts (T&M, Firm Price, Agile). • Management of the client budgets. • Tracking progress / manage risks/dependencies. • Planning and running SAFe ceremonies (e.g PI Planning). Required qualifications to be successful in this role • Experience of successfully delivering multiple projects following Project Management/Agile methodologies. • Excellent interpersonal skills and effective stakeholder management.. • Self-starter / Self-organising, with good attention to detail. • Effective communicator. Desired Competencies: • Professional PM/Agile training, e.g. Prince2, SAFe, Scrum or equivalent. • Experience of delivering software or cloud projects. • Experience of public sector project delivery. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Permanent

Job Vacancy
Senior EUC Engineer

CGI
Published on

London, England, United Kingdom

Senior EUC Engineer Position Description Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our Senior EUC Engineers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are seeking a highly skilled 3rd Line EUC Desktop Engineer to join our team based in London. In this critical role, you will provide expert support for our EUC environment, ensuring high availability and performance in a fast-paced and demanding environment. Your technical expertise will directly contribute to the smooth operation of trading platforms and internal business systems. Your future duties and responsibilities • Provide 3rd line support for all EUC-related incidents and service requests, prioritizing high-availability, performance, and low-latency trading environments. • Act as the escalation point for complex desktop support issues, ensuring trading systems remain operational during critical periods. • Troubleshoot and manage desktop systems, laptops, peripherals, and software in a mission-critical trading environment. • Lead efforts to resolve issues related to low-latency hardware, networking, and software platforms in trading floor settings. • Perform preventative maintenance, updates, and patch management to optimize trading platforms and workstations. • Collaborate with network, security, and server teams to resolve cross-functional issues impacting trading operations. • Support trading applications and proprietary tools (e.g., Eikon, Refinitiv, Bloomberg) integral to gas energy and trading workflows. • Manage and deploy desktop images, configurations, and device lifecycle processes. • Ensure compliance with stringent endpoint security protocols and trading industry regulations. • Document solutions, best practices, and known issues, sharing insights with Service Desk and IT teams. • Drive continuous improvements through technology upgrades and troubleshooting efforts. • Mentor junior engineers, providing guidance on trading-specific technology and support practices. Required qualifications to be successful in this role • Proven experience in a 3rd line EUC desktop support role, ideally within a high-availability, low-latency trading environment. • Expertise in Windows OS (10/11), macOS, desktop virtualization (Citrix, VMware Horizon), and endpoint management tools. • Strong knowledge of Active Directory, Group Policy, MS Office 365, Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Permanent

Job Vacancy
Business Analyst

Intec Select
Published on

£65k-70k
London, England, United Kingdom

Business Analyst / Consultant - Culture & Engagement - Hybrid / London - £70K + Benefits Overview: An exciting opportunity has arisen within one of the world's largest financial institutions, which is embarking on a transformative and innovative business change journey. This role focuses on managing technology operations, fostering innovation, and supporting the technology lead in ensuring efficient departmental performance. Key responsibilities include: Operational efficiency, leadership collaboration, culture and engagement, change management, AI and innovation, cultural leadership. Role & Responsibilities: Oversee the daily operations of the Technology department, ensuring smooth and efficient workflows. Manage and monitor special projects, tracking progress and ensuring milestones are achieved on time. Serve as the key liaison between Technology and the business, preparing Management Information (MI) packs. This includes coordinating the rollout of AI initiatives and communicating their impact to business users clearly and promptly. Lead the Culture & Engagement agenda for Technology in partnership with HR, encompassing initiatives such as Women in Tech, the Graduate Accelerator Program, and overall employee engagement. Identify and implement operational efficiencies within the team and effectively communicate technology initiatives across the organization. Advocate for an inclusive, diverse, and values-driven workplace culture. Set an example by building strong relationships, cultivating a robust peer network, and fostering collaboration across teams. Essential Skills & Requirements: Prior experience as a business manager within a large organization, ideally within the technology sector. Demonstrated expertise in project management, with the ability to manage multiple initiatives simultaneously. Familiarity with culture and employee engagement programs is highly desirable. Strong stakeholder management skills, including the ability to effectively negotiate and influence outcomes. Proficiency in presenting complex data in a clear, structured, and compelling manner through storytelling techniques. Solid understanding of the scope and objectives of core banking functions. Package: £65,000 - £70,000 basic salary 15% bonus Hybrid - 3 days per week in London Private medical Excellent pension (up to 12%) Additional lifestyle, wealth and wellbeing benefits Business Analyst / Consultant - Culture & Engagement - Hybrid / London - £70K + Benefits

Permanent

Job Vacancy
Principal Software Engineer

IAG
Published on

London, England, United Kingdom

Company Description About IAG ai IAG.ai is a new growing team within the International Airlines Group (British Airways, Iberia, Vueling, Aer Lingus, IAG Loyalty, IAG Cargo, IAG Tech), with a mission to accelerate time to value and our market position through the use of Artificial Intelligence, working with multiple Operating Companies across the IAG group. We are seeking a dynamic and experienced Principal Engineer to join our IAG.ai team. As a Principal Engineer, you will play a crucial role in leveraging data and tools to uncover valuable insights, drive data-driven decision-making, and support our organization's goals. Job Description Purpose of the role As a Principal Engineer in the Software Engineering & Delivery team, you will focus on delivering automated tooling and software engineering solutions to benefit IAG Tech and the business. As well as leading by example as a hands-on software engineer, you will support the team by determining the optimal technical and engineering approach to building, onboarding, securing, monitoring, and generating data and insight from our tools and products and ensuring adherence to the approach. This role will help set the standards and engineering best practices across the central software engineering team. This role is a critical position to help enhance and build our bespoke engineering metrics platform that will be used across IAG Software Engineering to drive operational efficiencies, surface metrics for data-driven decision-making, and encourage software engineering best practices. The Team The Software Engineering team consists of 3 teams, and this role sits on the largest team, Engineering Acceleration. Other teams are Central Tooling Services and the AI Engineering Platform team. The mission of the Engineering Acceleration team is to enable and empower software engineering and AI teams across IAG to deliver high-quality software efficiently and safely, leveraging best practices and reusable assets. The main product that this role is currently working on is a bespoke Engineering Metrics Platform that pulls data from multiple technical tools (e.g. GitHub, SonarCloud, and Snyk) to surface data-driven insights on an AWS and PowerBI-based platform. These insights help facilitate engineering productivity improvements, cost savings, and decreased risk of security or quality issues across all of IAG. The role will also work in close collaboration with the AI Engineering Platform squad within Software Engineering and the AI product teams to review their work and offer opinions on engineering quality and best practice improvements. The product is still in development and is continuously evolving in an agile manner to ensure it meets stakeholder requirements and surfaces trustworthy metrics that can drive business behaviours. Qualifications Working in partnership with IAG Tech and the business to: Produce logical and physical designs for all layers of the tooling architecture, from user interface through to back-end databases and systems. Write and maintain code to support the collection of data from tools such as GitHub, Snyk, SonarCloud, JIRA, Confluence, etc, and ensure compliance with the IAG identity and access management solution. Develop tooling, API integrations to SaaS tools, and automation solutions to provide engineering and productivity metrics to collect insights from shared tooling, such as GitHub, JIRA, Confluence, SonarCloud, Snyk, etc. Consider and evaluate potential package "off the shelf" solutions to achieve the defined requirements for AI teams (including piloting, prototyping and assessing cost of potential solutions). Design and deliver solutions that achieve the requirements, using standard methods, tools and techniques. Obtain specialist advice identified on aspects of the design, technical policy, and test strategy from appropriate specialists as required. Drive the creation of necessary documentation and Inner Source materials to promote best practices, share high-value engineering patterns, and create operational efficiencies in onboarding processes across Software Engineering. Work with Engineering teams across IAG.ai and the OpCos to help identify valuable synergies and encourage cross-collaboration and adoption. Drive CI/CD tooling enhancement initiatives to ensure security of pipelines, encourage modern software engineering practices, and introduce automated reporting capabilities. Create environments that enable and encourage Continuous Improvement/Development and DevSecOps ways of working, taking input from process owners and other subject matter experts to gain a great understanding of business ways of working and challenges. Plan, design and conduct tests of solutions, translating acceptance criteria into suitable tests; corrects errors and re-tests to achieve an error-free result. This includes actively seeking and deploying automated test solutions. Work with Business Analysts and other stakeholders to understand their acceptance criteria. Provide support on tooling, building, testing and implementing fault fixes and monitoring the solutions to prevent problems occurring. Deliver on multiple projects, embracing and managing both business and IT change as necessary to help shape future direction. This role may require travel and working from multiple sites/locations. You must be willing and able to travel to participate in meetings, workshops, and other related activities. Skills Required Excellent ability to deploy and maintain Software as a Service (SaaS) and tooling infrastructure. Good ability to engineer/develop/code in the specific technology area, specifically: Amazon Web Services (AWS) solutions and infrastructure are essential. Azure experience is preferred. Multiple databases and understanding of pros and cons of each for different scenarios Broad programming and scripting experience in order to understand and drive best practices across different tech stacks, including but not limited to Typescript and Python Deployment tools such as GitHub, Github Actions and GitHub Runners Security and quality tools, such as Snyk, GitHub Advanced Security, and SonarCloud, and experience integrating into the IDE PowerBI skills are highly desirable or a willingness to learn GitHub Copilot experience preferred Forming strong stakeholder relationships, with a proven ability of influencing and persuading internally and externally Effective stakeholder management, balancing and finding compromises between opposing views and opinions Business partnering, working as a valued partner with stakeholders across a diverse operation, delivering a value-added service to business customers Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectives Ability to work under pressure and in a high change environment Innovation - transforming industry trends into practical, cost effective solutions Identifies and contributes to the continual improvement of software engineering capability across the organization Excellent communication skills, leading with value and consequence rather than technical jargon Experience Proven expertise in the technical design, build, test and support of large and/or complex cloud solutions. Demonstrable experience of deploying and maintaining Software as a Service (SaaS) solutions with an emphasis on automation and "Everything as Code". Experience in translating complex business requirements into system design, taking into account technical environment(s), ability of user group to interact with the system and expected life and volatility of system. Demonstrable expertise in a specific technical specialism and/or broad technical expertise. Experience of developing in an agile and/or DevSecOps environment is highly desirable, including unit testing, behaviour driven development, and continuous integration/continuous deployment. Education Educated to degree level in Computer Science / technical degree or equivalent industry experience. Additional Information Benefits The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses Diversity and Inclusion IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do. We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture. We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy - everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background. As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.

Permanent

Job Vacancy
Technical Support Engineer- Holborn London

Nexus Jobs Limited
Published on

£35k-38k
London, England, United Kingdom

Job Description Technical Support Engineer - Holborn London As a Technical Support Engineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer base. The Technical Support Engineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while also contributing to programming and documentation projects, as required. This is a great position for someone early in their Development career: you have some experience in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes English fluently. Self-driven and thrives in a fast-paced environment. Shows initiative; works hard and leads by example as part of a greater team. Brings new ideas to the table about the support process and architecture; is able to implement them if needed! Great organization skills and ability to plan ahead. Must be a creative problem solver; able to think outside the box when challenging support issues appear. Customer focused mentality required; you love helping other people and see how they make great use of our products. Awareness of API, iOS SDK, JS SDK Experience querying/searching databases, preferably MySQL/SQL. Moderate experience/understanding of web technologies, including CSS, HTML, and XML, and JavaScript language and concepts.. Familiarity with Git, such as GitHub, Bitbucket, or other version control platform. Troubleshooting (especially when time is of the essence). Strong ability to retrieve historical data from multiple sources. 2 - 5 years experience in customer service/support role Salary for this role will be £35K - £38K. Please send your CV to us in Word format along with salary.

169 results

Contracts

Contractor Permanent

Location

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

< 2 years experience 2 to 5 years experience 5 to 10 years experience > 10 years experience

Date posted

Connecting Tech-Talent

Free-Work, THE platform for all IT professionals.

Free-workers
Resources
About
Recruiters area
2025 © Free-Work / AGSI SAS
Follow us