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Head of Software Development with MS SQL Server The Head of Software Development for a Bank is responsible for leading the development and delivery of software solutions that support the bank's private banking operations. This includes managing core banking systems, Treasury systems, Finance systems, and ensuring the efficient operation of Equation and SQL Server environments. The Client would like to see at least 7 to 10 years expertise in working with and developing applications using SQL Server, SSIS and SSRS and if possible some experience with C# .Net You will be working with and using MS SQL Server and SSIS for reporting purposes at this bank. The role involves strategic leadership, project management, and close collaboration with stakeholders to align technology initiatives with business objectives. Key Responsibilities: • Strategic Leadership: • Develop and implement the software delivery strategy for the private banking division, ensuring alignment with the bank’s business goals. • Lead the adoption and integration of best practices for software development, deployment, and maintenance within the context of private banking operations. • Stay abreast of emerging technologies and methodologies to enhance the bank’s software delivery capabilities, particularly in core banking and financial systems. • Project Management: • Oversee the planning, execution, and delivery of software projects related to core banking, Treasury systems, Finance systems, and Equation. • Ensure projects are delivered on time, within scope, and within budget, managing risks, dependencies, and resource allocation effectively. • Team Management: • Lead, mentor, and manage a team of software developers, project managers, and QA engineers specializing in private banking systems. • Foster a culture of collaboration, innovation, and continuous improvement within the team. • Conduct performance reviews, identify training needs, and support career development for team members. • Stakeholder Collaboration: • Work closely with business units, product owners, and other stakeholders in private banking to understand their requirements and priorities. • Ensure effective communication and alignment between development teams and stakeholders. • Provide regular updates on project status, risks, and outcomes to senior management. • Quality Assurance: • Implement robust testing frameworks and quality assurance processes to ensure the delivery of high-quality software solutions for private banking. • Monitor and improve software performance, reliability, and security, particularly in core banking and financial systems. • Process Improvement: • Continuously analyze and improve software delivery processes to increase efficiency and effectiveness, with a focus on core banking and finance systems. • Implement and refine agile methodologies, DevOps practices, and CI/CD pipelines tailored to private banking needs. • Vendor Management: • Manage relationships with external vendors and service providers, ensuring they meet the bank’s standards and requirements. • Negotiate contracts and oversee vendor deliverables related to private banking systems. Qualifications: • Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Finance, or a related field. • Experience: • Minimum of 10 years of experience in software development including MS SQL Server with SSIS, with at least 5 years in a leadership role within banking or financial services. • Proven track record of managing large-scale software delivery projects in core banking, Treasury systems, and finance systems. • Experience with Equation and SQL Server environments. • Technical Skills: • Strong knowledge of software development methodologies (e.g., Agile, Scrum, DevOps). • Proficiency in programming languages (e.g., Java, C#, Python) and software development tools. • Experience with core banking systems (e.g., Equation), Treasury systems, and finance systems. • Proficiency in SQL Server and database management. • Familiarity with cloud technologies (e.g., AWS, Azure, Google Cloud) is a plus. • Leadership Skills: • Excellent leadership and team management skills. • Strong problem-solving and decision-making abilities. • Exceptional communication and interpersonal skills. • Certifications: • Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: • Impact: Play a pivotal role in driving the bank’s digital transformation and innovation in private banking. • Growth: Opportunity for professional growth and development in a dynamic and supportive environment. • Culture: Join a collaborative team committed to excellence and continuous improvement. The position will be based in Central London at least 3 days week in the office. The salary for this position is circa £75K - £100K. Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications. Do send your CV to us in Word format along with your salary and notice period.

Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary This position is based nationally. Job description Directorate: MoJ Project Delivery Function Job Title: Software Developer (Low Code) Pay Span or equivalent: Band B/SEO Contract Type: Permanent The Ministry of Justice (MoJ) priorities include improving public safety and reducing reoffending by reforming prisons, probation, and youth justice, and building a justice system which makes access to justice swifter and more certain for all citizens whatever their background. Project professionals in the MoJ help to improve the government's ability to protect the public and reduce reoffending, and to provide a more effective, transparent, and responsive criminal justice system for victims and the public. The MoJ Portfolio and Assurance team alongside the wider the MoJ are undertaking a transformative initiative to improve the delivery success of projects across the department. At the heart of this transformation is the creation of a modern, efficient and integrated digital toolset for project and portfolio management—leveraging low-code solutions to drive standardisation, improve data quality, and enable data-driven decisions. We are seeking a talented Low Code Software Developers at SEO level to support the development and rollout of bespoke solutions built on the Microsoft Power Platform. The role offers an exciting opportunity to be part of a new, agile digital team shaping how project data is captured, analysed and shared across one of the largest and most complex change portfolios in government. This role is part of the MoJ's broader ambition to establish a common project delivery data platform, in response to inefficiencies identified across portfolios. Our initiative supports the Government's wider data and AI strategy and the Data Analytics and AI in Government Project Delivery (‘Belfast Paper', 2024). By building user-friendly, integrated tools, we aim to enhance project efficiency, accountability, and transparency across MoJ's £100bn+ change portfolio. The post holder will contribute to the design, development and deployment of modern applications and automation using low-code technologies. Working closely with delivery managers, business analysts and senior developers, you will help build and support user-focused digital tools that simplify project management and improve the quality and accessibility of data. Your work will directly support a core objective of the MoJ's Project Delivery Data Improvement Programme: creating a unified, scalable digital ecosystem that enables the department to deliver change more effectively and transparently. This role is aligned to the Technical Job Family, is a Software Developer role at Developer level, but carries the title Software Developer within the team. MoJ expects its leaders to show openness, honesty and commitment, and, of course, to deliver results. Key responsibilities of the role These may be further shaped and adjusted dependent on business needs and team resources / skills. · Develop digital applications and automations using Microsoft Power Platform (Power Apps, Power Automate, Dataverse), under the guidance of a Senior Developer. · Collaborate with business analysts and end users to understand requirements and translate them into working solutions. · Ensure that applications are user-centred, accessible, performant and secure. · Contribute to the configuration and maintenance of Power Platform Pipelines and Azure integrations where appropriate. · Write documentation and support materials for developed solutions to ensure long-term maintainability and reusability. · Assist with the testing and deployment of solutions, including peer reviews and version control. · Support the continuous improvement of development standards, tools and processes. · Troubleshoot and resolve issues with live applications, ensuring minimal disruption to users. · Engage with stakeholders to support the adoption and ongoing use of developed tools. · Promote a culture of collaboration, learning and iterative development within the team. Essential criteria · Practical experience in developing applications or automations using the Microsoft Power Platform or a comparable low-code platform. · A strong understanding of the software development lifecycle and agile delivery practices. · Ability to work with structured data (e.g. Dataverse, SQL Server, Excel, SharePoint). · Understanding of solution design principles, including usability and accessibility standards. · Good communication and interpersonal skills, with the ability to explain technical concepts in a clear and user-friendly way. · A proactive approach to problem-solving and continuous learning. Desirable Criteria · Experience working with APIs and systems integration. · Familiarity with Power Platform Pipelines or Azure DevOps for managing releases and environments. · An understanding of governance, security and compliance in the context of public sector technology. Location & Terms of appointment This post is advertised nationally but occasional travel will be required to locations where the MoJ Portfolio & Assurance team is based. Your base office location at an MoJ HQ site, or Justice Collaboration Centres, will be discussed if successful, as we do not offer home working contracts. All available sites can be found on this link. Salary & Grade SEO New entrants to the Civil Service will be expected to join on the minimum of the pay range and this is non-negotiable. Existing Civil Servants will have their salary calculated in accordance with the Department's pay on transfer / pay on promotion rules. Level of Clearance To apply for this role, candidates will be required to successfully complete Security Clearance (SC) level as a condition of appointment: -hidden link-. Selection and Recruitment Process Where high volumes of applications are received the initial sift will be completed against the lead competency. If your application progresses to a full sift, all competencies will then be considered. Feedback is not available for those not invited to interview. Merit List of successful candidates based on location will be retained after this campaign for 12 months. Application Process You will be required to complete an application form providing evidence of how you meet the below key Civil Service behaviours competencies and provide a current CV. Key Civil Service Competencies · Delivering at Pace · Working Together · Developing Self and Others The interview will consist of questions on the above Civil Service behaviours in line with success profiles. You will also be asked to complete an additional assessment exercise as explained below. Additional Assessment Exercise Candidates will also be asked to complete an Additional Assessment Exercise prior to the interview commencing. Instructions will be sent to candidates directly before their interview date. This is used to evaluate a candidate's technical skills in line with the Government Digital and Data (GDD) Framework. This will be one of the key responsibilities of the role. Government Digital and Data Competencies You will be required to provide evidence of the following key competencies at the indicated level: Competencies Description Level required Project Delivery Profession - Technical Competencies Availability and Capacity Management The ability to manage service components to ensure they meet business needs and key performance indicators (KPIs) (W) Working knowledge and practical experience · You can apply the skill with some support · You can adopt the most appropriate tools and techniques. Development Process Optimisation The ability to explain the importance of developing process efficiency and the common ways in which processes are optimised. To be able to support specific activities to improve development processes. Also to be able to identify obvious deficiencies (A) Awareness knowledge and practical experience · You can describe the fundamentals of the skill · You can demonstrate basic knowledge of some of the skill's tools and techniques. Information Security The ability to design solutions and services with security controls included, specifically engineered to mitigate security threats (P) Working knowledge and practical experience · You can apply the skill without support · You can determine and use the most appropriate tools and techniques · You can share knowledge and experience of the skill. Modern Development Standards The ability to apply modern development standards and support others in applying them (P) Working knowledge and practical experience · You can apply the skill without support · You can determine and use the most appropriate tools and techniques · You can share knowledge and experience of the skill. Programming and Build (Software Engineering) The ability to collaborate with others when necessary to review specifications. To be able to use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools (P) Working knowledge and practical experience · You can apply the skill without support · You can determine and use the most appropriate tools and techniques · You can share knowledge and experience of the skill. Prototyping The ability to approach prototyping as a team activity, actively soliciting prototypes and testing with others. To be able to establish design patterns and iterate them. Also to be able to use a variety of prototyping methods and choose the most appropriate (P) Working knowledge and practical experience · You can apply the skill without support · You can determine and use the most appropriate tools and techniques · You can share knowledge and experience of the skill. Service Support The ability to help fix service faults following agreed procedures. To be able to carry out maintenance tasks on service support infrastructure (W) Working knowledge and practical experience · You can apply the skill with some support · You can adopt the most appropriate tools and techniques. System Design The ability to translate logical designs into physical designs and produce detailed designs. To be able effectively document all work using required standards, methods and tools, including prototyping tools where appropriate. Also to be able to design systems characterised by managed levels of risk, manageable business and technical complexity, and meaningful impact as well as work with well understood technology and identify appropriate patterns (W) Working knowledge and practical experience · You can apply the skill with some support · You can adopt the most appropriate tools and techniques. System Integration The ability to build and test simple interfaces between systems. To be able to work on more complex integration as part of a wider team (W) Working knowledge and practical experience · You can apply the skill with some support · You can adopt the most appropriate tools and techniques. User Focus The ability to collaborate with user researchers and can represent users internally and explain the difference between user needs and the desires of the user. The ability to champion user research to focus on all users prioritise and define approaches to understand the user story, guiding others in doing so and to offer recommendations on the best tools and methods to use (P) Working knowledge and practical experience · You can apply the skill without support · You can determine and use the most appropriate tools and techniques · You can share knowledge and experience of the skill. Travel Occasional travel to other sites is required for this post. Flexible working options MoJ offers a flexible working system in many of its offices. Job Sharing and Reduced Hours All applications for job sharing or reduced hours will be treated fairly and, on a case, -by-case basis in accordance with the MoJ's flexible working policy and equality policy. Excess Fares and Relocation Allowances This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ's excess fares allowance policy. MoJ offers a range of benefits. Annual Leave Generous allowances for paid holiday starting at 25 days per year and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Support · A range of ‘Family Friendly' policies such as opportunities to work reduced hours or job share. · Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services. · Paid paternity, adoption, and maternity leave. · Free annual sight tests for employees who use computer screens. Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Working Together Developing Self and Others

Azure Platform Engineer - £65,000 - £85,000 - Remote (UK) Want to work for a ‘Cloud first organisation? Keen on strong culture within collaborative team? Want to be challenged and technically improved daily? InfraView have exclusively partnered with one of the top, boutique Microsoft partners in the country who have invested heavily in their business, staff, ops, training etc and I believe have turned themselves into a real gem They have leaders who lead from the front who are on the same journey as their staff. They need someone to join their Azure team in a Platform Engineer role and make a real difference to their customers, which are both private and public sector Their platform engineers we will deliver secure, scalable, and high-performing Azure infrastructure solutions for enterprise clients. It's essential this person can to a project from presales to then design, build and implement environments using IaC (Terraform). This is not a product DevOps role. You won't be building pipelines for SaaS teams, you'll be delivering real-world infrastructure and platform automation for production-grade environments. Key Responsibilities 70% Approx Billable Work - Design and Implementation 30% R&D / Product Development / Personal Development Design and delivery of Azure solutions Focus on delivering Infrastructure-as-Code using Terraform Azure assessments for customers Drive cloud automation and CI/CD pipeline implementation Create Azure Landing Zones and enterprise-ready cloud environments aligned with the Microsoft Cloud Adoption Framework (CAF) and Well-Architected Framework. Provide technical guidance and assurance and ensure every solution delivered is highly secure and scalable Contribute to internal product and strategic improvements Tech Azure infrastructure in a consultancy or project-led environment. Terraform to deploy Azure workloads (modular design, pipeline based). Azure migration assessments and executing migration delivery. Azure Landing Zones, governance, and security controls. Azure Virtual Desktop (AVD) CI/CD tooling with Azure DevOps (YAML pipelines). PowerShell, Bash, or Azure CLI. Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF) Nerdio Manager for AVD. Azure Migrate or similar migration tooling. Bicep or ARM templates. Certs (not all essential) Microsoft Azure Administrator Associate (AZ104) Azure Virtual Desktop Specialty (AZ140) Microsoft DevOps Engineer Expert (AZ-400) Microsoft Azure Solutions Architect Expert (AZ-305) Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) HashiCorp Terraform Associate (Terraform Associate 003) Azure Network Engineer Associate (AZ-700) Azure Security Engineer Associate (AZ-500) This is a great position in an amazing business!

Head of Software Delivery - Private Banking The Head of Software Delivery for Private Banking is responsible for leading the development and delivery of software solutions that support the bank's private banking operations. This includes managing core banking systems, Treasury systems, Finance systems, and ensuring the efficient operation of Equation and SQL Server environments. The role involves strategic leadership, project management, and close collaboration with stakeholders to align technology initiatives with business objectives. Key Responsibilities: • Strategic Leadership: • Develop and implement the software delivery strategy for the private banking division, ensuring alignment with the bank’s business goals. • Lead the adoption and integration of best practices for software development, deployment, and maintenance within the context of private banking operations. • Stay abreast of emerging technologies and methodologies to enhance the bank’s software delivery capabilities, particularly in core banking and financial systems. • Project Management: • Oversee the planning, execution, and delivery of software projects related to core banking, Treasury systems, Finance systems, and Equation. • Ensure projects are delivered on time, within scope, and within budget, managing risks, dependencies, and resource allocation effectively. • Team Management: • Lead, mentor, and manage a team of software developers, project managers, and QA engineers specializing in private banking systems. • Foster a culture of collaboration, innovation, and continuous improvement within the team. • Conduct performance reviews, identify training needs, and support career development for team members. • Stakeholder Collaboration: • Work closely with business units, product owners, and other stakeholders in private banking to understand their requirements and priorities. • Ensure effective communication and alignment between development teams and stakeholders. • Provide regular updates on project status, risks, and outcomes to senior management. • Quality Assurance: • Implement robust testing frameworks and quality assurance processes to ensure the delivery of high-quality software solutions for private banking. • Monitor and improve software performance, reliability, and security, particularly in core banking and financial systems. • Process Improvement: • Continuously analyze and improve software delivery processes to increase efficiency and effectiveness, with a focus on core banking and finance systems. • Implement and refine agile methodologies, DevOps practices, and CI/CD pipelines tailored to private banking needs. • Vendor Management: • Manage relationships with external vendors and service providers, ensuring they meet the bank’s standards and requirements. • Negotiate contracts and oversee vendor deliverables related to private banking systems. Qualifications: • Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Finance, or a related field. • Experience: • Minimum of 10 years of experience in software development, with at least 5 years in a leadership role within banking or financial services. • Proven track record of managing large-scale software delivery projects in core banking, Treasury systems, and finance systems. • Experience with Equation and SQL Server environments. • Technical Skills: • Strong knowledge of software development methodologies (e.g., Agile, Scrum, DevOps). • Proficiency in programming languages (e.g., Java, C#, Python) and software development tools. • Experience with core banking systems (e.g., Equation), Treasury systems, and finance systems. • Proficiency in SQL Server and database management. • Familiarity with cloud technologies (e.g., AWS, Azure, Google Cloud) is a plus. • Leadership Skills: • Excellent leadership and team management skills. • Strong problem-solving and decision-making abilities. • Exceptional communication and interpersonal skills. • Certifications: • Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: • Impact: Play a pivotal role in driving the bank’s digital transformation and innovation in private banking. • Growth: Opportunity for professional growth and development in a dynamic and supportive environment. • Culture: Join a collaborative team committed to excellence and continuous improvement. The position will be based in Central London at least 3 days week in the office. The salary for this position is circa £75K - £100K. Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications. Do send your CV to us in Word format along with your salary and notice period.

Job Title: Senior Backend Developer Location: Liverpool City Centre, Hybrid working available Salary: Up to £75,000 per annum depending on experience Job Type: Permanent, Full Time Hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm The Acorn Group are looking for a highly skilled, experienced Backend developer to join our team. We are looking for a developer that has experience developing scalable applications using the latest .Net Technologies. You will have the chance to work on complex projects involving large datasets, message bus architectures, and streaming large sets of data. What you'll be doing: Application Development: Design, develop, and maintain robust applications using NET 8 and C#. Implement and manage microservices architecture for scalable and efficient system design. Build out internal reusable libraries to be consumed by our teams ensuring consistency, reliability and maintainability. Utilising MediatR and MassTransit frameworks for inter-service communication. You will be working extensively with RabbitMQ for message queuing and handling. You will handle large datasets using MongoDB, Azure Cosmos DB, MySQL, and MS SQL Server. You will Work closely with cross-functional teams to define backend requirements, design scalable solutions, and implement new features. Ensure seamless integration with upstream services. Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. What we're looking for: Minimum of 5 years of professional experience in .NET development. Proficient in .NET 8 and C# programming. Strong experience with microservice architecture. Familiarity with MediatR and MassTransit frameworks. Extensive experience with RabbitMQ and message bus architectures. Proficient in Azure Cosmos DB, MySQL, and MS SQL Server. Experience with Redis for caching mechanisms. Strong understanding of handling large datasets and data streaming. Strong communication and teamwork abilities. Ability to work in an Agile/Scrum environment. About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Please visit our website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Please click the ' APPLY' button to submit your CV for this role. Candidates with experience or relevant job titles of; Software Developer, Senior System Developer, Software Engineer, Systems Developer, Software Tester, Backend Services, API's, API, Application Programming Interface may also be considered for this role.

Developer (Power Platform / Intelligent Automation) Permanent Warwickshire The ideal candidate will hold an active security clearance. Job Purpose To develop, test, document, and support a wide range of new and updated software solutions that meet defined business needs, ensuring they align with enterprise and system architectures. The role includes delivering continuous improvements across existing services and infrastructure. Main Responsibilities Design, develop, test, and document new or updated software solutions that meet user needs, following agreed technical standards and quality expectations. Evaluate design options, perform data flow and analysis work, and ensure technical solutions are aligned with defined architecture and constraints. Create and deliver unit and system testing plans; take appropriate action to resolve any issues and provide full technical documentation. Implement solutions into live environments using change control procedures (e.g., ITIL) and provide ongoing support as required. Deliver effective support and maintenance for in-house developed applications to ensure performance and compatibility with the wider IT estate. Act as a technical consultant-understanding strategic needs, analysing data, and working with stakeholders to develop and recommend solutions. Promote a culture of continuous improvement and innovation; assess emerging technologies and propose relevant improvements. Build effective working relationships with internal stakeholders, service providers, and collaborating organisations. Consider cost-efficiency and value-for-money in technical decision-making, taking ownership of tasks and focusing on purpose-driven delivery. Maintain strong collaboration with third-party suppliers and managed service providers to support technical solution delivery. Carry out additional duties in line with the scope, responsibility, and grade of the role as required Knowledge Degree-level qualification or equivalent professional certification (e.g., ITIL, TOGAF, COBIT, PRINCE2). Proficiency with Microsoft Power Platform, especially Power Automate. Experience with Intelligent Automation tools such as CoPilot or Blue Prism. Skilled in developing Power Apps (Canvas Apps, Model-Driven Apps, Portals) and working with Microsoft Dataverse. Hands-on experience with Azure DevOps in agile delivery environments. Background in .NET development (C#, .NET, Entity Framework, SQL Server). Familiarity with cloud services including Azure and AWS. Experience Skilled in multiple programming languages including .NET, ASP, C#, VB, C++, etc. Solid understanding of software development methodologies such as Agile, Lean, or UML. Proficient in development tools such as DevOps, XML, XSLT, Business Objects, Visual Studio. Experience with relational databases (SQL Server, Oracle, MySQL). Strong analytical and problem-solving abilities. Experience working in a large, complex, multi-functional organisation. Demonstrated ability to translate user needs into technical specifications and working solutions. Proven track record in process analysis and systems improvement. Confident leading technical meetings and engaging with programme boards and stakeholders. Knowledge of business analysis techniques for modelling operations and workflows.

Software Engineer Glasgow £35,000 to £45,000 + Bonus Excellent opportunity for a hands-on Junior Software Engineer to join a growing development team building smart control systems and real-world automation software. This company is designing some genuinely interesting software - systems that connect with physical kit, streamline operations, and solve engineering problems that aren't just happening on a screen. They've got a solid product base, strong technical leadership, and a pipeline of projects that'll keep you challenged. Through growth they are looking to add a Junior Software Engineer to their busy team. In this role, you'll be writing clean, efficient code using modern .NET (ideally .NET 8), working across backend services, job scheduling logic, and UI components. You'll contribute to design decisions, build features from the ground up, and get involved in everything from database integration to refining system performance. The ideal candidate will be a Software engineer that has solid experience with C# and .NET, a strong understanding of object-oriented design, and a track record of building applications that are reliable and scalable. Experience with REST APIs, Entity Framework, or integrating with physical or industrial systems would be a big plus. This is a fantastic opportunity to build software that actually gets used in the real world - with plenty of variety, technical ownership, and room to shape what you're building. The role: *Develop features and services for a modern control software platform *Write and maintain clean, efficient code in C# using .NET (ideally .NET 8) *Build backend logic, job schedulers, and interactive UI components *Design and query structured and flexible databases *Contribute to system performance improvements and feature architecture The person: *Commercial experience using C# and .NET in Software Engineering or Software Development roles *Strong understanding of object-oriented programming and software design *Experience building backend services and/or full-stack applications *Comfortable working with both relational (e.g. SQL Server) and non-relational databases *Experience with REST APIs, Blazor, Entity Framework, or Azure is a bonus

IT Operations Platforms and Security Lead In summary the Client is looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk ??????\" ideally from within the banking or insurance sector. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. Working in line with the Architecture defined IT principle of a \"buy before build\" environment, the individual will need to ensure that outsourced and cloud-based services are robust, cost-effective, and aligned with business needs and the Strategic IT vision. They will also play a key role in enhancing cybersecurity, protecting data and systems, driving transformative operational change, enhancing IT processes and ensuring compliance with governance bodies and industry regulations. Due to the nature of the role, complexity of the estate, current transformation activities and team size, the role requires the functional capability and proficiency to technically augment the team capabilities (when required) and have a detailed knowledge of technical IT support roles/services as a requirement, across multiple technical areas. Security, Compliance & Risk Management • Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. • Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. • Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). • Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. • Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). • Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. • Oversee endpoint security, cloud network and API security for robust protection across all assets • Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience • Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, • Microsoft AD (Entra), Server and SQL experience, • O365 administration and design • Global Software Patching and estate management via Intune • Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience • Software Defined Networking (Cisco, Meraki, Versa) Key Skills • Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. • Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. • Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). • Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. • Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. • Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. • Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Skills & Mindset: • Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. • Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. • Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. The Client is a financial organisation based in the City of London. This is a hybrid position with 3 days in the office. Must have a Bachelor’s degree in IT or similar. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

C# Software Engineer (Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead or Reading. Your future duties and responsibilities Our system is a mix of hosted and remote-deployed environments across various sites worldwide. We are transitioning to a new platform built on Azure local with Windows Server 2016, 2022 and Microsoft SQL Server 2022, supporting bespoke COTS medical software and infrastructure. Our client now wants to integrate some new (separate) capabilities with our existing platforms and services. This will require the update and improvement to a series of API interfaces to allow the client to operate an ecosystem of medical capabilities. As a C# Developer, you will play a critical role in updating our current systems and APIs to allow the movement of data between our systems and the new client systems. You will work within a DevOps environment to uplift existing software, develop new modules, and support tightly integrated COTS and infrastructure components including Microsoft Office, Adobe Reader, and peripheral hardware like printers and scanners. You will contribute to system improvement while ensuring all changes align with Quality of Service and SLA expectations. Your input into process optimisation, testing, and system configuration will be highly valued. Key Responsibilities: • Uplift and enhance the legacy medical software (including APIs) to align with modern standards. • Develop new features/modules where required to support operational requirements. • Ensure all code is placed under version control and adheres to best practices. • Write and execute unit tests; collaborate with QA to refine system testing. • Support build, configuration, and deployment of operating system images. • Collaborate with infrastructure and support teams to address system-wide enhancements. Required qualifications to be successful in this role • Strong background in C# development with Visual Studio 2019 and git. • Hands-on experience with Windows Server 2016 and above environments. • Solid experience working with Microsoft SQL Server 2017 and above. • Familiarity with COTS integration, especially Microsoft Office 2016 and Adobe products. • Configuration control experience using SVN or similar tools. • Ability to understand and navigate complex, safety-critical systems. • Exposure to Agile (SAFe) methodologies and DevOps practices. Desirable Experience: • Operating system and application security hardening techniques. • Active Directory and Group Policy Object (GPO) configuration. • Security and compliance tooling such as Nessus. • Knowledge of UPS systems and their interaction with Windows. • Experience building and deploying custom OS images (ISOs). • Familiarity with Bugzilla for issue tracking and management. • Exposure to Ansible, Jenkins and RunDeck • Exposure to Microsoft COM/COM+ based technologies #LI-SB2 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

IT Infrastructure Operations and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management • Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. • Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. • Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). • Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. • Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). • Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. • Oversee endpoint security, cloud network and API security for robust protection across all assets • Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience • Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, • Microsoft AD (Entra), Server and SQL experience, • O365 administration and design • Global Software Patching and estate management via Intune • Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience • Software Defined Networking (Cisco, Meraki, Versa) Key Skills • Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. • Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. • Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). • Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. • Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. • Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. • Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: • Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. • Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. • Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key 3rd party operational infrastructure vendor management - i.e. management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

IT Operations Platforms and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. Working in line with the Architecture defined IT principle of a \"buy before build\" environment, the individual will need to ensure that outsourced and cloud-based services are robust, cost-effective, and aligned with business needs and the Strategic IT vision. They will also play a key role in enhancing cybersecurity, protecting data and systems, driving transformative operational change, enhancing IT processes and ensuring compliance with governance bodies and industry regulations. Due to the nature of the role, complexity Security, Compliance & Risk Management • Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. • Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. • Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). • Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. • Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). • Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. • Oversee endpoint security, cloud network and API security for robust protection across all assets • Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience • Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, • Microsoft AD (Entra), Server and SQL experience, • O365 administration and design • Global Software Patching and estate management via Intune • Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience • Software Defined Networking (Cisco, Meraki, Versa) Key Skills • Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. • Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. • Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). • Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. • Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. • Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. • Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: • Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. • Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. • Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: • Global Enterprise level Infrastructure Management position for the last 5 years, • Global team management (human resources, strategic delivery, operational service, audit lead for Infra, budget..) • Key - 3rd party operational infrastructure vendor management - i.e management of managed service partners, • Migration of Legacy VM based estates to SaaS and Cloud services platforms, • Legacy tech to Azure knowledge/experience, • Prior to the last 5 years, a technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £100K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

1st/2nd Line Support Poole - 5 Days onsite £28,000 - £32,000 + Monthly Bonus + Holiday + Pension This is an excellent opportunity for an 2nd Line Support Engineer to join a growing company in a highly varied role. This company is a leading provider of essential products for businesses across various sectors. They specialise in delivering a comprehensive range of high-quality janitorial, catering, and packaging supplies, helping organisations maintain efficiency and hygiene in their operations. In this role you will be responsible for resolving end-user problems and managing all incident tickets. You'll also handle the installation and configuration of software and hardware, alongside managing network servers and setting up accounts. Other key responsibilities also include monitoring performance, troubleshooting outages, and ensuring system security through access controls and backups. Lastly, you should have prior experience in system upgrades, maintaining all technical documentation and liaising with third-party support when needed. The ideal candidate will have previous experience in Windows Server environments (2019/2022) and Windows 11, coupled with expertise in Azure cloud services, such as Azure Hybrid AD and Intune/Autopilot. Equally, you should be proficient in supporting Microsoft Teams, including its phone system capabilities, and managing Cisco Firewalls. Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role to join a market leader within its industry. The Role: • Resolve user issues and manage all incident tickets. • Install, configure, and manage software, hardware, and network servers. • Monitor, troubleshoot, and secure systems and data. • Upgrade systems, maintain documentation, and liaise with third parties. • 5 days onsite. The Person: • Proficient in Windows Server (2019/2022) and Windows 11. • Expertise in Azure services (Hybrid AD, Intune/Autopilot) and Microsoft Teams support. • Skilled in Cisco Firewalls and server patching. • Experienced in VMWare and Datto backup/DR. • Proven track record in a similar position: 2nd/Second Line Support, IT Support, IT Technican. Reference Number: BBBH257614 To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Leading major IT projects for a successful Cambridge technology company This role would suit a senior IT systems engineer keen to lead major projects, exploring the latest technologies from first principles and building systems from the ground up. Experience is particularly sought in storage clusters and on-premises extensions to cloud services for SMEs. You will have interest and experience in greenfield projects: discussing requirements, technology investigation, purchasing hardware and software, setup, troubleshooting, monitoring and maintenance. You'll also be able to pick up existing projects, and get to grips with potentially new technical detail. Leadership where required, good teamworking, multi-tasking, communication skills and adaptability are core facets. You will have: - Strong networking skills (e.g. TCP/IP, DNS, ports and protocols, routers, bridges, latency, packet loss, firewall rules, VPNs, knowledge of MTUs etc.) - Strong knowledge of Windows Server systems administration (Active Directory, GPOs, RADIUS, CA management, RDS, PowerShell) - Strong knowledge of Linux systems administration (Ubuntu, Exim, DoveCot, Samba, Apache2, OpenSSL, PAM, SELinux) - Strong knowledge of email (DMARC, SPF, SMTP, MX, IMAP) Ideally you will also have: - Database administrator and architect for SQL Server and/or Oracle or similar - Strong knowledge of Microsoft 365 and Microsoft Entra ID administration - Knowledge of regulatory requirements and industry standards - Familiarity with virtual machine hosts and storage clusters -Azure, AWS, GCP knowledge It's likely you will be local to the Cambridge area. Flexible hours, and hybrid working up to 60%, are standard. There is an on-call element, one week in four for rare emergencies only, compensated for with extra holiday annually. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: TJ27336 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: • Extensive experience of the Microsoft Windows Desktop essential • A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable • Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack • Experience of network, printer, AV, UPS and Security hardware • Experience of working within a Cybersecurity framework • Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions • A good understanding of ISP solutions and connectivity requirements • Wi-Fi solution experience & knowledge • An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: • Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel • Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. • Disciplined, with the ability to prioritise • Experience working with internal and external resources to achieve consistently excellent service level3 • Ability and desire to expand with changing marketplace and technology. • Friendly, professional • Passionate about Technology • Recognises the importance of frequent and clear communication and documentation • Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

IT Support Technician ??????\" UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps ??????\" Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS ??????\" administration of DNS internal and external. The salary for this position with be circa £45K - £55K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract ??????\" FTC initially. Do send your CV to us in Word format along with your salary and availability.