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Permanent

Job Vacancy
IT Support Technician

Rise Technical Recruitment Ltd
Published on

Southwell CP, England, United Kingdom

IT Support Technician Southwell, Nottinghamshire - On-Site £ Competitive Salary + Progression + Holidays + Benefits This is an excellent opportunity for a 1st/2nd Line IT Support Technician to join a growing manufacturing company offering progression and the chance to work with multi-national sites. This company are a global leader in advanced materials and solutions, they specialise in providing cutting-edge products and services to industries such as aerospace, automotive, electronics, and medical devices. In this varied role you will be responsible for providing first and second-line support for hardware, software, and network issues throughout the business. Equally, you will be involved in configuring systems and devices, maintaining infrastructure and general system maintenance. Document collection is also key to this role where you will be responsible for collecting, organising, and validating shop floor data, such as production data, machine performance, and downtime tracking. The ideal candidate will have a strong familiarity with IT infrastructure, network technologies (LAN, WAN, WI-FI), and security protocols. Along with a solid knowledge of Windows, Microsoft 365, and other standard office applications. A proven track record in manufacturing ERP such as EFACS is beneficial to your success within the role. Lastly, excellent troubleshooting and problem-solving skills are also required. This is a fantastic opportunity for an IT Support Technician to join a business at an exciting time of growth, offering a great working environment and progression. The Role: • Provide 1st & 2nd Line IT Support • Configure systems and maintain infrastructure • Collect, organise, and validate shop floor data • Ensure accurate data entry into ERP systems The Person: • Strong familiarity with IT infrastructure and network technologies • Solid knowledge of Windows, Microsoft 365, and other office applications • Proven track record in manufacturing ERP (EFACS) • Excellent troubleshooting and problem solving skills Reference Number: BBBH248089 To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Permanent

Job Vacancy
1st Line IT Support Technician

BluetownOnline Ltd
Published on

Greater Manchester, United Kingdom

Job Title: 1st Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as a 1st Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: We are looking for an ambitious1st Line IT Support Technician to join our Helpdesk Team, working from our Manchester office. You will provide 1st Line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a 1st Line IT Support Technician, looking to develop their skills or someone who is looking for their 1st role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, IT Support Engineer may also be considered for this role.

Permanent

Job Vacancy
Lecturer in Computing - Digital and T Levels (FE)

BluetownOnline Ltd
Published on

£34,866-42,632
Birmingham, England, United Kingdom

Job Title: Lecturer in Computing - Digital and T Levels (FE) Location: Birmingham Salary: £34,866 - £42,632 per annum - AC2 Job type: Permanent, Full-time / Part-time University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards . The awards are voted for and by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students. We are TEF rated Silver, with a Good Ofsted rating. University College Birmingham has a unique collaborative partnership with the University of Warwick - Ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024. The Role: Are you ready to inspire the next generation of tech professionals? Join our academic team and be a part of our growth! Whether you have teaching experience in Further Education or are an industry expert eager to transition to academia, our expanding Computing Department provides the ideal opportunity to make a lasting impact in Further Education. University College Birmingham's School of Engineering, Digital and Sustainable Construction in partnership with The University of Warwick is developing a cutting-edge facility right in the heart of Birmingham. Using only the best resources and high-tech kit in the sector, you will have one of the most inspiring environments to work in alongside outstanding academic support from across the sector. As a Lecturer, you'll deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching computing programs including: BTEC Level 2 Information and Creative Technology BTEC Level 3 Extended Diploma in Computing (RQF) Digital T Levels Access to HE Diploma in Computer Science Access to HE Diploma in Data Science You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why University College Birmingham? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development: Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions Teachers' Pension Scheme - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 16th February 2025. Interview Dates - TBC. UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.

Permanent

Job Vacancy
IT Technician / Helpdesk Technician

BluetownOnline Ltd
Published on

£39,072-42,903
Paisley, Scotland, United Kingdom

Job Title: IT Technician Location: Paisley Job Type: Permanent, Full Time Grade: EVH grade 7 PA 22-25 Salary: £39,072 - £42,903 per annum Hours: 35 per week Closing date: 9am, Monday 3rd February 2025 Interviews: w/c Monday 10th February 2025. WHA are seeking a driven and enthusiastic IT technician to join our expanding IT team based in Paisley. A new post in the organisation, this role is to support the demands of our internal IT team. This role offers a wide variety of tasks giving you great exposure to supporting all areas of the business including project work and cloud-based solutions. Working as part of a fantastic team this is an opportunity for someone who enjoys using a wide range of IT skills, someone who wishes to maintain and continually learn across multiple skill sets. The ideal candidate will have a passion for IT with at least 3 years' experience. If you think you would be suited to our environment and culture a recruitment pack for this post can be downloaded from our website. Benefits: Flexi-time working Hybrid working (subject to business needs) Annual leave - 25 Days plus 13 public holidays Employee Assistance Programme Pension salary sacrifice. WHA are a member of the Scottish Housing Associations' Pension Scheme with options of DC pension schemes for incoming employees to choose from. The rates which will be on offer from 6thApril 2025 will be: Scheme 1: Employee 3% / Employer 6% Scheme 2: Employee 5% / Employer 10% Scheme 3: Employee 7% / Employer 12% Scheme 3 will increase at a 1% incremental rate (for both Employer and employee) on an annual basis until it reaches 10% Employee and 15% Employer contribution rates to April 2028. Please click the APPLY button to be re-directed to the Application Forms. Candidates with the relevant experience or job titles of: IT, Technician, IT Project Manager, IT Development Technician, 2nd Line Support Engineer, IT Support, IT Helpdesk, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role.

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4 results

Contracts

Contractor Permanent

Location

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

< 2 years experience 2 to 5 years experience 5 to 10 years experience > 10 years experience

Date posted

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