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Permanent

Job Vacancy
IT Support Engineer with 1st and 2nd Level Support

Nexus Jobs Limited
Published on

£30k-40k
London, England, United Kingdom

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Ability to educate and support User bases of varied level of IT knowledge High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: Exposure to Market Data, Bloomberg, Trader Support (bonus) Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level PowerShell to a moderate level VPN troubleshooting and Support understanding necessary. Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Permanent

Job Vacancy
IT Support Engineer with 1st and 2nd Level Support

Nexus Jobs Limited
Published on

£30k-40k
London, England, United Kingdom

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Permanent

Job Vacancy
IT Applications and Infrastructure Support Analyst

Nexus Jobs Limited
Published on

£50k-65k
London, England, United Kingdom

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as were in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Banks auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Banks Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Banks Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Banks training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Permanent

Job Vacancy
Consultant Engineer- Electrical Engineering (Power)

BAE Systems
Published on

Barrow-in-Furness, England, United Kingdom

Job Title: Consultant Engineer - Electrical Engineering Location: Barrow-in-Furness, Filton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Acting as the electrical SME providing technical leadership and guidance to a range of cross discipline internal and external stakeholders including equipment suppliers Managing the electrical interface with the electrical power system ensuring that a best for programme approach is adopted Technical ownership of the end to end delivery of key technology readiness projects essential in demonstrating an appropriate level of maturity is achieved in the end product prior to platform integration Supporting technical delivery of facility requirements needed to deliver technology readiness projects including the facilities to support the end product verification and validation activities Undertaking technical risk analysis and developing risk mitigation plans in support of equipment delivery into the SSNA platform Supporting the development and resilience planning for the SSNA Steam IDTs engineering team ensuring succession planning is in place in support of an enduring SQEP capability Independent governance, authoring and approval of technical artefacts Your skills and experiences: Essential Relevant 1st degree in Electrical Engineering BSc (Hons) / BEng (Hons) / MEng (Hons) Chartered Engineer (CEng) or working toward Chartership Knowledge of the integration of power electronic conversion equipment into power system designs (Inverters, rectifiers, Active Front End, filter interactions) Knowledge and experience of key Power system interface requirements (power system stability, power quality and protection co-ordination) Experience in developing and delivering power system / equipment level verification and validation plans (including technology readiness level strategies) Knowledge of the complete engineering life cycle of delivery an equipment or system in a complex engineering environment with many competing requirements (requirement generation through to test and commissioning) Desirable Relevant 2nd specialised degree or further education in Electrical Engineering (power systems / power electronics / electrical machine design) e.g. MSc(Eng) / MPhil(Eng) / PhD / EngD Knowledge of permanent magnet rotating machines Knowledge of Power System Analysis of AC and DC systems and modelling of Generation and control: Generators, AVRs, Govenors/Speed controllers Knowledge of the interface requirements of power system control and instrumentation for key equipments and components within a power system design Submarine operator experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The SSNA Steam Integrated Delivery Team (SIDT): You will work as the Electrical Subject Matter Expert (SME) within SSNA's Steam Integrated Delivery Team (SIDT). The SIDT is tasked with delivering key equipment into the SSNA platform, which is novel to a submarine environment. Due to the novelty of the equipment there is a need to support equipment delivery with additional parallel technology maturity enablement plans. This is a unique and exciting role that offers the opportunity to shape how the SIDT delivers the challenge! The role offers significant development in all areas from requirement generation through to development of verification and validation plans along with the facilities required to enable timely equipment delivery and parallel technology realisation. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 15th July 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-KW1 #LI-Hybrid

Permanent

Job Vacancy
Quality Standards and Assurance (QSA) Principal - HO - G6

Government Digital & Data
Published on

£77,900-85,690
Croydon, England, United Kingdom

The Home Office Digital, Data, and Technology (DDaT) department is at the forefront of driving digital transformation across one of the UK's most vital government sectors. Our mission is to deliver cutting-edge digital services and innovative solutions that support public safety, security, and operational efficiency. We are seeking a highly skilled Quality Standards and Assurance Principal (Governance, Risk, and Assurance Specialist) to lead the function. This pivotal role involves shaping and leading governance, risk, and assurance frameworks that underpin the integrity, resilience, and compliance of our digital operations. You will play a key part in safeguarding our digital landscape, ensuring it aligns with regulatory standards, and supporting the delivery of secure and robust services for the Home Office DDaT and the public it serves. This is a unique opportunity to make a meaningful impact at the heart of government digital transformation. Job description As a Quality Standards and Assurance (QSA) Principal, you will be responsible for the 2nd line DDaT QSA assurance function, leading and influencing the build, implementation, and ongoing delivery of a consistent “3 lines of defence” assurance model across DDaT. You will own and oversee the QSA framework, including three lines of defence, and advise on the application of appropriate quality management techniques and standards. You will engage and coach 1st line Heads of Role/Sponsors to ensure the model is embedded and appropriately utilised across DDaT. You will provide management and oversight of the Spend and Standards Assurance team for the department. Working to mature the function and how Spend Controls and Service Standard are applied within the department, including engaging regularly with GDS around the policy landscape. You will provide independent and constructive assurance across the broad and varied scope of DDaT. QSA is an established capability within DDaT, with a mission to improve the overall control environment, that supports HO DDaT in making risk-based decisions to achieve DDaT's objective, to build quality and resilient services for the Home Office. Your goal is to build on the best-in-class assurance approach, and you will be playing a vital role in ultimately supporting the successful delivery of critical Home Office services to the public. This role is not suitable for part-time working due to the nature of the role. What you will do Your main day to day responsibilities will be: Setting the strategy on independent assurance across the 3 lines of defence in DDaT. Management and oversight of the Spend and Standards Assurance team and the Accessibility Assurance function. Management of the DDaT Risk maturity and DDaT Strategic Risk lead to provide effective management, mitigation and escalation of risk. Provide leadership for the QSA function, including senior stakeholder management with key policy owners within the department and the leadership of the relevant DDaT Delivery functions. Directing and setting the strategic direction to ensure the formation of effective internal assurance teams in the 2nd line of defence, complimenting 1st line governance, assurance and risk processes. Delivering the reporting and tracking of recommendations resulting from 2nd and 3rd line reviews. Managing the relationship with all 3rd line assurance agencies by being the SPOC and independent assurance between agencies and DDaT. Overseeing a culture of quality management around ‘what is built and ‘how things are built and maintained, providing insight and challenge to the department, up to and including ARAC and ExCo. Person specification Essential Skills You'll have a demonstrable passion for Governance, Risk and Assurance with the following skills or experience in: Using recognised quality management processes and the principles of quality controls, quality assurance and assurance audits. Experience of working to technology strategies, with senior key stakeholders within a complex IT product or technical delivery environment. Experience of embedding and assessing technology maturity frameworks across a large estate with diverse stakeholder needs. Using a range of common technology patterns, development approaches and ways of working within a control environment. Communicating confidently with senior stakeholders including business and technical leaders, external audit teams and subject matter experts. Presenting clear strategies, utilising analysis and demonstrating data led decision making with excellent writing and communication skills. Home Office Government Digital and Data Profession Career Framework The technical skills listed below are reflective of the Home Office Government Digital and Data Profession Career Framework. Please refer to the attached Home Office Skills QAT Library pack, which includes detailed descriptors of the listed skills at each level of capability to assist with your application. We use these technical skills to form our interview questions and we will assess you against these technical skills during the selection process. Technical skills We'll assess you against these technical skills during the selection process: Quality Assurance (QUAS) - Level 5 Quality Management (QUMG) - Level 5 Audit (AUDT) - Level 4 Risk Management (BURM) - Level 4 Specialist Advice (Tech) - Level 5 Domain Experience - Level 3

Permanent

Job Vacancy
Head of Digital and Data

Nexus Jobs Limited
Published on

£110k-140k
London, England, United Kingdom

Job Description Head of Digital & Data Our Client is bank based in Central London with offices across Europe. They are looking to recruit an expert candidate for the Head of Digital position - which is an exciting new position. You will have proven track of working within the banking World and delivering digital capabilities for the bank. You must have at least 5 to 10 years expertise in the digital space within the banking World. This is a senior position and will report to the Board at the bank. The Digital & Data Lead role is responsible for overseeing the strategy and development of the Bank's digital products and processes and design and implementation of Bank wide data governance framework. Playing an important role within the Bank's Digital Transformation programme, the role holder will: • Work with multi-disciplinary teams responsible for researching, designing, building and/or procuring, and releasing transformative user journeys - for both customers and employees. • Responsible for engaging collaboratively with the various business and support functions in order to ensure all interests are represented in the development of the Bank's future state digital capability and to support the adoption and embedding of new digital processes. • Define the overarching digital products and processes vision, building the roadmaps and leading the prioritisation to deliver that vision in a performant, secure and user focussed way. In doing so, ensure alignment to wider Bank strategy and ensure that maximum business value is achieved. • Accountable for delivering and then driving the continual optimisation of the digital products and processes to support the realisation of a seamless, flexible customer and colleague experience. • Responsible for design and implementation of bank wide data governance framework and ensure businesses and support functions are held accountable for ownership and maintenance of accurate data within the bank's ecosystem. • Responsible for governance, risk management and regulatory compliance activities relating to the digital products and processes under development, forging strong, effective relationships with the 1st and 2nd line control functions. • Develop an inclusive and collaborative culture where the advice and knowledge of skilled specialists around user insights, journey and UX design, technology delivery, security and infrastructure are heard and respected in order to develop highly effective digital products through a process of research, ideation and design. • Forge a strong working relationship with Technology and partner with them on the development and delivery of the digital products and processes. • Work closely with stakeholders in Group to accelerate digital development and ensure optimal ways of working. Candidate expertise: • Outstanding SME in digital product and process management and digital user experience design, within the Financial Services industry. • Customer-centric with a strong focus on end user experience and outcomes. • Demonstrable experience in the end to end lifecycle of product and process development, including managing and delivering high quality digital products and processes to end users, from ideation through to delivery, feedback and improvement. • Experience and/or a robust understanding of the bank wide processes is highly desirable. • In-depth knowledge of agile methodologies and significant experience of working within an agile environment. • High degree of proficiency in prototyping and iterative development, with experience in building product teams desirable. • Highly positive and effective leader, who actively coaches, develops, and supports team members, sharing their experience and knowledge with others. • Be driven, have high levels of personal accountability, not being afraid to be hands-on and get into the detail. • Strong influencing skills with the ability to confidently represent the Digital Product area and gain buy-in to the strategy and roadmap with a diverse set of stakeholders. • Ability to work independently and manage multiple projects simultaneously, often with competing priorities. • Have strong people skills; approachable, empathetic and able to work with people to achieve progress. • Have strong written and verbal communication skills. • A good knowledge of the Financial Services industry. • Strong awareness of the digital banking ecosystem, keeping abreast of market trends and competitor propositions. • Relevant certifications or qualifications in agile product management or aligned disciplines. • Understanding of development processes and business case development. Role requirements: • Actively Builds Relationships • Embraces Change and Technology • Creates Business Value • Role Specific Regulations • Risk Management, Governance and Controls • Consumer Duty This is a hybrid role - at least 3 days in the office in Central London. The salary will be circa £100K - £140K plus benefits - dependent on experience. Do send your CV to us in Word format along with your salary and notice period.

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6 results

Contracts

Contractor Permanent

Location

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

≤ 2 years experience 3 to 5 years experience 6 to 10 years experience > 10 years experience

Date posted

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