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IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Branch\". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post ??????\"incident follow up Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Infrastructure Support Tiverton Hybrid - 50/50 split £30,000 - £32,000 + Progression + Training + Hybrid Working + 33 Days Holiday Excellent opportunity for an Infrastructure Support Analyst or Engineer with Admin-level Office 365 skills to join a transitioning business offering a brilliant training and development plan, progression routes baked into the position, and regular salary reviews to keep up with your skillsets! This company have been in operation for over 50 years and over that time have built their reputation as one of the industries leading developers and suppliers of cutting edge equipment to the sector! In this role you'll report into the Head of IT. You'll start off providing 2nd Line Support but quickly transition into a hybrid Support/Infrastructure Engineer position. You'll predominantly work with Office 365, routing, switching, LAN, WAN, and Firewalls. The ideal candidate will be an Infrastructure Support Analyst, Engineer, 2nd Line Support or similar with admin-level Office 365 experience. Candidates must know their way round routing and switching, firewalls, and security. Experience or exposure to Azure would be highly beneficial but is not essential. Candidates must be commutable to Tiverton 2-3 days a week. This is a fantastic opportunity to join an ambitious business offering a technically fascinating position, tonnes of progression, and an excellent learning and development programme. The Role: *Infrastructure Support Analyst/Engineer/2nd Line Support *Transitioning to a Support / Infrastructure Engineer position *Office 365 heavy *Routing/Switching/LAN/WAN/Firewalls The Person: *Infrastructure Support Analyst/Engineer/2nd Line Experience *Admin-level experience with O365 *Experience with Routing, Switching, LAN, WAN, Firewalls, and Security *Commutable to Tiverton 2-3 days a week Reference Number: BBBH255866 To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.