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Job Description IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London's most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 nd line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. • Understand the role of technology in the provision of education and learning. • Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. • Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. • Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. • Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). • Identify, document, and define critical services / processes and associated KPIs to be measured. • Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. • Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. • Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. • Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. • Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. • Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. • Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. • Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. • Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. • Provide technical escalation support and/or assist IT colleagues in troubleshooting faults • To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. • Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. • Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. • Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. • IT Management & Leadership • IT Support environment (2nd & 3rd line support) • ITSM tools and methodology • ITIL practice and methodology • Team Management (including Matrix Management of staff) • Supporting diverse / remote businesses Education or similar sector • Windows Desktop & Server • MAC Desktop & Server • Server Rooms & Cloud Services • Device Management (e.g. InTune / JAMF) • Network technologies and protocols • Cyber Security Business Systems (e.g. Finance, MIS, CRM) • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. • Strong leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Job Description IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description Technical IT Manager Our Client a financial institution with offices in Reading, are looking to recruit an IT Manager to manage the infrastructure and technology for the company. You must be hands-on and have at least 7 to 10 years proven track record. The following are a list of functions for this position: • Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service • System changes (software upgrades, introduction of new systems • Non-standard requests (new software requests, different/more powerful laptops, etc) • Acquisitions of businesses - guidance on how to absorb people and systems • Security system monitoring - interpreting and managing output from the SOC (security operations centre) • Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) • Change management (internal authorisation for significant system changes) • Assistance to senior management in relation to IT issues (for example, integration with a new time/billing system) • Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) • Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) • Assistance with AAF and other audits • Management of joiner/leaver process • Business continuity plan & disaster recovery This is a hybrid position with 2 to 3 days in the office at the offices in Reading. The salary for this position is circa £60K to £80K. Please do send your CV to us in Word format along with your salary and notice period.

Senior IT Service Manager Pay up to £66,058 , plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager, you will be defining and designing the support model for IT services across the DWP digital landscape, implementing robust support strategies that will ensure stability and performance for multiple platforms, products and services. You will be champion for best practice and a prominent voice in the wider digital community, driving innovation and change, as well as fostering effective and engaged relationships with stakeholders and suppliers. What skills, knowledge and experience will you need? Extensive knowledge and understanding of Digital Products and Services including use of service management tool set e.g. ServiceNow. Knowledge of technologies and solutions, demonstrable experience and capability across service lifecycle. Experience managing a quality service including infrastructure technology across a multi supplier landscape. Demonstrable experience of Service Management Framework e.g. ITIL. Extensive experience in building and developing effective working relationships with senior Business, Suppliers and IT managers. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Manchester, Leeds, Newcastle or Blackpool, whichever is most convenient for you. We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model - you'll be in the office about 40% of the time, and 60% home working. We offer competitive pay of up to £66,058. You'll also get a brilliant civil service pension with employer contributions worth 28.9%, and a generous leave package starting at 26 days. You can also take up to 3 extra days off a month on flexi-time. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Senior IT Service Manager Pay up to £66,058 , plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager, you will be defining and designing the support model for IT services across the DWP digital landscape, implementing robust support strategies that will ensure stability and performance for multiple platforms, products and services. You will be champion for best practice and a prominent voice in the wider digital community, driving innovation and change, as well as fostering effective and engaged relationships with stakeholders and suppliers. What skills, knowledge and experience will you need? Extensive knowledge and understanding of Digital Products and Services including use of service management tool set e.g. ServiceNow. Knowledge of technologies and solutions, demonstrable experience and capability across service lifecycle. Experience managing a quality service including infrastructure technology across a multi supplier landscape. Demonstrable experience of Service Management Framework e.g. ITIL. Extensive experience in building and developing effective working relationships with senior Business, Suppliers and IT managers. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Manchester, Leeds, Newcastle or Blackpool, whichever is most convenient for you. We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model - you'll be in the office about 40% of the time, and 60% home working. We offer competitive pay of up to £66,058. You'll also get a brilliant civil service pension with employer contributions worth 28.9%, and a generous leave package starting at 26 days. You can also take up to 3 extra days off a month on flexi-time. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Senior IT Service Manager Pay up to £66,058 , plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager, you will be defining and designing the support model for IT services across the DWP digital landscape, implementing robust support strategies that will ensure stability and performance for multiple platforms, products and services. You will be champion for best practice and a prominent voice in the wider digital community, driving innovation and change, as well as fostering effective and engaged relationships with stakeholders and suppliers. What skills, knowledge and experience will you need? Extensive knowledge and understanding of Digital Products and Services including use of service management tool set e.g. ServiceNow. Knowledge of technologies and solutions, demonstrable experience and capability across service lifecycle. Experience managing a quality service including infrastructure technology across a multi supplier landscape. Demonstrable experience of Service Management Framework e.g. ITIL. Extensive experience in building and developing effective working relationships with senior Business, Suppliers and IT managers. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Manchester, Leeds, Newcastle or Blackpool, whichever is most convenient for you. We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model - you'll be in the office about 40% of the time, and 60% home working. We offer competitive pay of up to £66,058. You'll also get a brilliant civil service pension with employer contributions worth 28.9%, and a generous leave package starting at 26 days. You can also take up to 3 extra days off a month on flexi-time. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Senior IT Service Manager Pay up to £66,058 , plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager, you will be defining and designing the support model for IT services across the DWP digital landscape, implementing robust support strategies that will ensure stability and performance for multiple platforms, products and services. You will be champion for best practice and a prominent voice in the wider digital community, driving innovation and change, as well as fostering effective and engaged relationships with stakeholders and suppliers. What skills, knowledge and experience will you need? Extensive knowledge and understanding of Digital Products and Services including use of service management tool set e.g. ServiceNow. Knowledge of technologies and solutions, demonstrable experience and capability across service lifecycle. Experience managing a quality service including infrastructure technology across a multi supplier landscape. Demonstrable experience of Service Management Framework e.g. ITIL. Extensive experience in building and developing effective working relationships with senior Business, Suppliers and IT managers. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Manchester, Leeds, Newcastle or Blackpool, whichever is most convenient for you. We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model - you'll be in the office about 40% of the time, and 60% home working. We offer competitive pay of up to £66,058. You'll also get a brilliant civil service pension with employer contributions worth 28.9%, and a generous leave package starting at 26 days. You can also take up to 3 extra days off a month on flexi-time. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms - Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks - WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security - Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Job title: IT Service Delivery Manager Location: Barrow-in-Furness (on site) Salary: Circa £ 55,000 (depending on skills and experience) What you’ll be doing: Main interface between Business Unit and Shared Services for IT operational issues/matters Ensuring that the Customer receives the highest level of service from the Service Operations Team and Managed Suppliers Managing Customer expectations and communications for the Customer organisation Managing Operational Change within the Service Operations Team Driving Customer Satisfaction and Service Improvement Initiatives Maintaining a working knowledge of projects and change programs both in the pipeline and in delivery with respect to the specific customer organisation Staying abreast of any Enterprise& Business Group projects/changes that may impact the customer organisation and representing their customer in Operational Readiness Reviews Attending change management meetings to ensure that customer impact of proposed changes is properly assessed and understood prior to approval Responding to and managing Customer requests for information/support or complaints Representing their customers on Major Incident and Service Continuity Restoration teams and bringing understanding of customers business and technical environments to these forums Your skills and experiences: Essential: Good understanding of the IT Services delivered via in-house delivery and suppliers/outsource partners Experience of working in defence, manufacturing and engineering organisations Stakeholder management experience Ability to deliver service leadership across all IT services by influencing BAE and supplier staff Desirable: ITIL qualified Benefits: You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Service Management Team: Would you like the opportunity to change how our services are perceived? We currently have a vacancy for a Service Delivery Manager within our Service Delivery Management team supporting our UK Submarines Business as part of BAE Systems plc. With an emphasis on providing operational support to Submarine operations, this role will align to the UK Submarines Business contracting environments and service definitions. The Submarines environments are fast-paced operational areas, which directly affect UK security posture and capabilities, as such all IM&T issues and services need to be aligned and operate appropriately. All operations are to be managed in concert with customer estates and services organisations such as MOD. As a Service Delivery Manager, you will provide the interface and communication between those people that consume the services and the IT Suppliers. The Service Delivery Manager must be able to identify problems with the services, triage to the correct service provider, ensure resolution and provide continuity of service. In addition you will represent the business on change, incident management, communication, request fulfilment, risk and reporting etc. You will also demonstrate that you are knowledgeable about the business and IT function and bring this knowledge to the EIT support organisation. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 7th April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-NS1 #LI-Onsite

Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.

Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.

IT Asset Manager (Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Chippenham. Your future duties and responsibilities We are seeking a skilled and strategic IT Asset Manager to oversee the management of software assets across our organisation. The successful candidate will ensure compliance with licensing agreements, proactively mitigate security and compliance risks, and optimise software asset costs. This role is critical in maintaining an accurate inventory of IT assets while ensuring alignment with industry standards and Defence policies. Key Duties and Responsibilities • Manage licensing agreements, ensuring compliance with software licensing terms and agreements. • Proactively identify and implement strategies to mitigate security and compliance risks. • Maintain an accurate and up-to-date inventory of software assets, licenses, and entitlements. • Monitor the lifecycle of IT assets, ensuring timely identification of obsolete software. • Conduct regular audits to assess software compliance and mitigate risks related to unlicensed software usage. • Collaborate with IT, procurement, and finance teams to optimise software investments and licensing costs. • Ensure adherence to Defence policies and industry best practices in IT asset management. • Provide recommendations on asset procurement, renewal, and retirement based on business needs and compliance requirements. • Engage with stakeholders to ensure alignment between asset management practices and organisational goals. Required qualifications to be successful in this role • Proven experience in an IT Asset Management role. • Experience working in a Defence environment, with an understanding of Defence policies related to asset management. • Strong understanding of software licensing models and compliance requirements. • Familiarity with IT Service Management (ITSM) and procurement processes. • Demonstrated experience in conducting IT asset audits and compliance assessments. Desired Competencies • Excellent analytical, problem-solving, and decision-making skills. • Strong communication and stakeholder engagement abilities. • High attention to detail with the ability to manage multiple tasks simultaneously. • Ability to drive continuous improvement initiatives within IT asset management. #LI-SB2 #LI-UKA Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Students' Union UCL is an organisation that exists to make more happen. We are the representative body for University College London's (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL's extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL's groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students' mental and physical wellbeing, promote genuine equity for all, build students' skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. About the IT & Digital team The IT & Digital team plays a pivotal role at Students' Union UCL in fulfilling the organisation's technology and digital needs. Comprised of IT support staff and web developers, the team delivers key services across general IT support, the development and operation of the Union's website/membership management system, and maintaining robust cyber security and data protection practices. Our mission is to ensure that the Union can make more happen for our members and staff by delivering useful tools, efficient processes, and a great user experience. The role in context The Union is growing rapidly to support UCL's Student Life Strategy, both in terms of the breadth of its activities and the volume of its work. The IT & Digital team is key to supporting this growth, and are now halfway through our three year IT & Digital Strategy to ensure the Union is equipped and supported to fulfil its ambitious goals. This is a new role that will help lead the team to do more at a higher level of quality and user satisfaction. Purpose of the job The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role holder will take a hands-on approach in leading daily operations and solving technical challenges, while taking strategic leadership over key services and their continuous improvement. The role is responsible for the management of the IT & Digital team, supervising and supporting their day to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools. Notes for applicants Even if you don't have an exact match to the skills and experience listed, we encourage you to apply if you believe your unique experience and skills could add value to the role. Duties and Responsibilities Operational IT management Line manage, lead and develop the IT & Digital team, including support staff and web developers, to deliver high-quality IT support and digital solutions. Lead and improve our culture of excellent customer service, ensuring timely resolution of technical issues and clear communication. Oversee and administrate the procurement, maintenance and operation of IT infrastructure, including hardware, audio visual equipment, and software. Take ownership of IT management tools such as our asset and software/service registers, ensuring our tools and technologies are fit for purpose and used effectively. Lead our relationship with UCL's Information Services Department to effectively collaborate on our shared IT infrastructure and support processes. Product and process ownership Manage the development and operation of core systems, including the website/membership management system (Drupal), intranet (SharePoint), and CRM (Dynamics 365). Become a subject matter expert in our services to support staff and the IT & Digital team in resolving queries and identifying opportunities for improvement. Oversee critical processes such as data protection, business continuity and disaster recovery, and cybersecurity, ensuring robust practices are in place to reduce and mitigate risk, and we are compliant with key regulations and standards. Communicate IT updates and system changes clearly, helping users understand issues and work around any disruptions. Project delivery Lead the delivery of key IT and web projects, ensuring they meet time, budget, and quality expectations. Work with our stakeholders to undertake business analysis and requirements gathering to design workable solutions and deliverable projects. Lead our team and external resources to deliver quality outcomes, validated and tested against our users' needs. Oversee and refine our project management methodologies, including agile for our website feature management and tailored approaches for different IT projects. Act as a key point of contact for project-related queries, working with the Head of IT & Digital for overall planning and escalation. Continuous improvement Drive innovation by proactively identifying and implementing improvements in IT and digital processes across the Union and within the IT & Digital team. Lead the quality assurance of our team's work to support that continuous improvement and minimise risk. Manage and improve our documentation, training materials, and user guidance to support staff and stakeholders. Foster a culture of continuous learning and skills development within the team and wider Union staff. Strategic leadership Act as deputy for the Head of IT & Digital as required, representing the team in meetings and decision-making. Support strategic planning for IT and digital services, including budgeting and resource management, maintaining our roadmap and ensuring alignment with organisational goals. Provide expert advice on technology trends and proactively identify opportunities for digital transformation. Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop the job description will be reviewed and be subject to amendment in consultation with the post holder. Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying. Interviews will take place between the 2nd to 4th of April, 2025. Please note, unfortunately Students' Union UCL are not in the position to sponsor any work visas at this time.

Job Description IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you beresponsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

IT Environments Manager Position Description Challenge yourself and change lives, unlocking complex system solutions as part of a highly motivated and supportive team. Our Environments Managers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. We'll train and support you in taking your career wherever you want it to go. CGI are on the hunt for an Environments Manager who will be responsible for overseeing, maintaining, and optimizing the various IT environments used for software development, testing, and deployment. This role ensures that development, staging, and production environments are properly configured, stable, and available to support the software delivery lifecycle (SDLC). Please note: occasional travel will be required across Reading/ London and all candidates must hold active "SC clearance" due to customer requirements so please consider this when applying. Your future duties and responsibilities • Environment Provisioning & Configuration: Set up and manage development, testing, and production environments, ensuring they are properly configured and maintained. • Infrastructure Management: Oversee cloud infrastructure, ensuring optimal performance, scalability, and security. • Monitoring & Issue Resolution: Continuously monitor environments, troubleshoot issues, and implement proactive measures to prevent downtime. • Collaboration & Coordination: Work closely with development, QAT, DevOps, and operations teams to ensure seamless integration and deployment processes. • Automation & Optimization: Implement automation tools and processes to improve environment provisioning, testing, and deployment efficiency. • Access & Security Management: Ensure compliance with security policies, manage access controls, and enforce best practices for data protection. • Documentation & Reporting: Maintain detailed documentation of environment configurations, deployments, and changes while providing reports on system health and usage Required qualifications to be successful in this role • Strong expertise in environment management, infrastructure, and system administration. • Experience with cloud platforms (AWS, Azure, GCP) and on-premises infrastructure. • Knowledge of CI/CD pipelines, configuration management tools. • Understanding of containerization and orchestration tools (Docker, Kubernetes). • Ability to troubleshoot networking, security, and system performance issues. • Strong collaboration and communication skills to work with cross-functional teams. • Experience in ITIL, Agile, or DevOps methodologies. Desirable Experience: • Environment management, infrastructure operations, or DevOps. • Hands-on experience with automation scripting. • Understanding of database management and cloud-native architectures. #LI-UKA Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Job Title: ICT Infrastructure Manager Location : HQ, Bridgend Salary: £51,294 - £54,879 Job Type: Full time / Permanent About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement, and maintain South Wales Police's technical infrastructure. As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in both designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day-to-day basis. The technical infrastructure is comprised of both on-premise and cloud-based services, which host a range of systems critical to the function of our organisation as well as other emergency services and external partners. Your primary role will be to manage our team of technical specialists. This will involve scoping architectural designs and implementations, agreeing work scheduling, investigating and resolving any infrastructural issues and managing the lifecycle management of configuration items. The ICT Infrastructure Manager sits within the Technical Delivery section and reports to the ICT Technical Delivery Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Duties and Responsibilities: Manage the day-to-day infrastructure operations including servers, network, security and cloud services. Lead infrastructure projects including upgrades, migrations and system implementations. Develop and maintain security protocols and procedures for infrastructure systems. Oversee disaster recovery and business continuity planning. Provide technical guidance to the infrastructure team and other teams within ICT. Executing the strategic vision for our infrastructure, ensuring that it is secure, reliable and efficient. To provide specialist advice and guidance on a range of complex and/or escalated technical issues. About you: Possess any of the following: A bachelor's degree in an ICT related subject An ICT related qualification Demonstratable equivalent skills or experience Proven experience of managing a team of technical specialists. Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level. Proven experience of managing day-to-day ICT operations. Skilled in system integration as well as a sound knowledge of major ICT platforms Experience in leading infrastructure projects Strong analytical and problem-solving skills Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment. Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme. Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of ; IT Infrastructure Lead, Infrastructure Operations Manager, Senior ICT Infrastructure Manager, Network and Infrastructure Manager, and Technology Infrastructure Manager may also be considered.