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IT Infrastructure Analyst Remote - Occasional Commute to Cardiff £35,000 - £45,000 (DOE) + Holiday + Pension + Healthcare + Remote Working + Remote Working + Great working Culture This is a brilliant opportunity for an IT Analyst to join an exciting and rapidly growing company who will offer you great progression opportunities during this period of growth they are currently going through. The company deliver niche and popular software solutions in the fashion sector. All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to expand their development team. In this role you will manage, deploy, maintain and monitor the infrastructure of the company's customer applications providing support and also looking at ways to improve procedures and application performance. You will be working on: Windows Server, AWS and Azure platforms, IT Security, PC and Mac Operating Systems, Software Diagnosis and Software Installations. The ideal candidate will have experience with Windows Server, AWS and Azure platforms, IT Security, PC and Mac Operating Systems, Software Diagnosis and Software Installations. You will need to be proactive and constantly look for improvements that can be made whilst being able to suggest these improvements to key business stakeholders. Experience with APM tools (App Dynamics) would be beneficial but not essential. This is a superb opportunity to join a great business where you will be able to apply yourself to dynamic and versatile projects in a secure and supportive working environment. The Role: • Manage, deploy, maintain, and monitor company's customer applications infrastructure • Provide support for customer applications • Identify and implement ways to improve procedures and application performance • Work on Windows Server, AWS, and Azure platforms • Handle IT Security tasks • Work on PC and Mac Operating Systems • Conduct software diagnosis and troubleshoot issues • Perform software installations and updates The Person: • Experienced with Windows Server, AWS, and Azure platforms • Proficient in IT Security practices • Familiarity with both PC and Mac Operating Systems • Skilled in software diagnosis and troubleshooting • Capable of software installations and updates • Proactive mindset, continuously seeking improvements • Ability to suggest and implement improvements to key business stakeholders • Familiarity with APM tools, such as App Dynamics, is beneficial but not essential