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Head of Digital & Data Our Client is bank based in Central London with offices across Europe. They are looking to recruit an expert candidate for the Head of Digital position ??????\" which is an exciting new position. You will have proven track of working within the banking World and delivering digital capabilities for the bank. You must have at least 5 to 10 years expertise in the digital space within the banking World. This is a senior position and will report to the Board at the bank. The Digital & Data Lead role is responsible for overseeing the strategy and development of the Bank’s digital products and processes and design and implementation of Bank wide data governance framework. Playing an important role within the Bank’s Digital Transformation programme, the role holder will: Work with multi-disciplinary teams responsible for researching, designing, building and/or procuring, and releasing transformative user journeys ??????\" for both customers and employees. Responsible for engaging collaboratively with the various business and support functions in order to ensure all interests are represented in the development of the Bank’s future state digital capability and to support the adoption and embedding of new digital processes. Define the overarching digital products and processes vision, building the roadmaps and leading the prioritisation to deliver that vision in a performant, secure and user focussed way. In doing so, ensure alignment to wider Bank strategy and ensure that maximum business value is achieved. Accountable for delivering and then driving the continual optimisation of the digital products and processes to support the realisation of a seamless, flexible customer and colleague experience. Responsible for design and implementation of bank wide data governance framework and ensure businesses and support functions are held accountable for ownership and maintenance of accurate data within the bank’s ecosystem. Responsible for governance, risk management and regulatory compliance activities relating to the digital products and processes under development, forging strong, effective relationships with the 1st and 2nd line control functions. Develop an inclusive and collaborative culture where the advice and knowledge of skilled specialists around user insights, journey and UX design, technology delivery, security and infrastructure are heard and respected in order to develop highly effective digital products through a process of research, ideation and design. Forge a strong working relationship with Technology and partner with them on the development and delivery of the digital products and processes. Work closely with stakeholders in Group to accelerate digital development and ensure optimal ways of working. Candidate expertise: Outstanding SME in digital product and process management and digital user experience design, within the Financial Services industry. Customer-centric with a strong focus on end user experience and outcomes. Demonstrable experience in the end to end lifecycle of product and process development, including managing and delivering high quality digital products and processes to end users, from ideation through to delivery, feedback and improvement. Experience and/or a robust understanding of the bank wide processes is highly desirable. In-depth knowledge of agile methodologies and significant experience of working within an agile environment. High degree of proficiency in prototyping and iterative development, with experience in building product teams desirable. Highly positive and effective leader, who actively coaches, develops, and supports team members, sharing their experience and knowledge with others. Be driven, have high levels of personal accountability, not being afraid to be hands-on and get into the detail. Strong influencing skills with the ability to confidently represent the Digital Product area and gain buy-in to the strategy and roadmap with a diverse set of stakeholders. Ability to work independently and manage multiple projects simultaneously, often with competing priorities. Have strong people skills; approachable, empathetic and able to work with people to achieve progress. Have strong written and verbal communication skills. A good knowledge of the Financial Services industry. Strong awareness of the digital banking ecosystem, keeping abreast of market trends and competitor propositions. Relevant certifications or qualifications in agile product management or aligned disciplines. Understanding of development processes and business case development. Role requirements: Actively Builds Relationships Embraces Change and Technology Creates Business Value Role Specific Regulations Risk Management, Governance and Controls Consumer Duty This is a hybrid role ??????\" at least 3 days in the office in Central London. The salary will be circa £100K - £140K plus benefits ??????\" dependent on experience. Do send your CV to us in Word format along with your salary and notice period.

Thank you for your interest in this exciting opportunity at the Planning Inspectorate. As we expand our Digital and Data team, we're looking for a dynamic Head of Agile Delivery to help drive transformation and support the UK Government's Growth Mission. The Planning Inspectorate plays a vital role in shaping England's built environment, ensuring that decisions on land use, housing, and infrastructure are fair, transparent, and in the public interest. As we modernise and embrace digital innovation, we need a strategic leader to guide agile delivery across our organisation. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. This senior role within the Digital and Data Unit is essential to improving service performance and delivery. Leading multidisciplinary teams, you will ensure smarter, faster, and more user-focused services that meet the evolving needs of citizens, developers, and government. This is a unique opportunity to shape delivery culture, influence strategic direction, and lead a dedicated community of agile professionals committed to excellence. We are looking for a motivated leader to enhance and evolve our agile delivery capability. In this high-impact role, you will be responsible for driving delivery momentum, fostering a culture of continuous improvement, and empowering teams to deliver value efficiently and effectively. You will work closely with Service Owners, Managers, the Executive Team, and key stakeholders to ensure optimal service delivery. As part of the Office of the Chief Digital and Information Officer, you will play a crucial role in advancing our strategic ambitions and ensuring our services meet the highest standards. If you are passionate about agile leadership, public service, and driving meaningful change, we would love to hear how your skills and experience can help shape the future of planning. For further information on the Planning Inspectorate, please visit our careers page at Job description We are looking for a strategic leader with a passion for agile transformation and a proven track record of delivering complex digital programmes at scale. You will enjoy working enjoy working as part of a supportive and collaborative team who are all motivated to achieve great outcomes for our users. In this role you, the activities you will undertake include: Maintain delivery momentum by optimising team workflows, removing blockers, and championing innovative solutions to complex delivery challenges. Lead a continual planning process across a dynamic and interdependent portfolio, identifying cross-service dependencies and aligning delivery with strategic priorities. Bridge the gap between technical and non-technical stakeholders, confidently managing expectations and facilitating constructive dialogue around high-risk or time-sensitive issues. Champion agile and lean practices, experimenting with new ways of working to enhance delivery outcomes and embed a culture of learning and adaptability. Foster high-performing teams, resolving organisational blockers and supporting collaboration across departments to ensure alignment and shared success. Oversee supplier relationships, acting as the escalation point for high-risk commercial issues and ensuring value for money and accountability in digital and data partnerships. Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest. This role is being advertised at Grade 6 which has a salary range of £76,505 - £84,043. Working hours: Standard working week is 37 hours, flexible working hours policy available Part time at 30 hours or above, flexible working hours policy available Office Attendance This role is contractually based at Temple Quay House, Bristol which is currently out of use due to undergoing refurbishment work. In the interim, we have the use of alternative office space in very close proximity to Bristol Temple Meads railway station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview. Person specification We will assess your application against the Essential Criteria listed: Essential Criteria Experience of maintaining delivery momentum, optimising the delivery flow of teams and using innovative ways to unblock issues Experience of leading a continual planning process in a complex environment and identify dependencies in plans across services and co-ordinate delivery Ability to manage stakeholder expectations and moderate difficult discussions about high risk and complex topics, even within constrained timescales Experience of experimenting with new and innovative ways of working to improve delivery across the organisation Experience of solving and unblocking issues within teams or departments at the highest level Experience in managing Digital and Data suppliers and being the escalation point resolving large or high-risk commercial management issues For further details, please see the Programme Delivery Manager profession capability framework: ddat-capability-framework.service.gov.uk Experience See Essential Criteria For guidance on how to structure your application please visit: Behaviours We'll assess you against these behaviours during the selection process: Leadership Changing and Improving Communicating and Influencing

Job Title: Head of Digital Hosting Product Group Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £110,00 dependent on skills and experiences plus executive package What you’ll be doing: Building a new digital hosting product group that will align to a new supplier contract Executing a comprehensive digital hosting and cloud strategy aligned with business goals and future ways of working Prioritises demand as it enters the product group and decides where resources should be prioritised Managing a Hosting supplier via major outsourcing contract Driving digital transformation initiatives that improve employee experience, productivity, and engagement. Benchmarking the organisation’s digital hosting and cloud maturity and create a roadmap for continuous improvement Fostering a culture of innovation, agility, and digital-first collaboration Driving the modernisation of hosting platforms Managing relationships with key technology vendors and partners to ensure alignment with business needs Working closely with IT, security, and compliance teams to maintain digital hosting and cloud security Ensuring adherence to data privacy regulations (GDPR, CCPA, etc.) and corporate IT policies Managing budgets, roadmaps and business plans Managing all demand, capacity and change related to Digital Hosting and Cloud services Monitoring and improving performance through metrics and continuous improvement Your skills and experiences: Extensive experience in product management in a hosting and cloud environment Proven background with Agile practices with knowledge of IT Service Management tools (e.g. ServiceNow, Jira) Knowledge of cloud computing, identity & access management (IAM), and cybersecurity best practices Proven track record of launching successful products from inception to market Bachelor’s degree in business, Computer Science, Engineering, or a related field ITIL Practitioner certification desirable Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: We are seeking a dynamic and experienced Head for BAE Systems new Digital Hosting team where you’ll play a key role in our digital transformation, shaping the organisation. As the Head of Digital Hosting will be accountable for all aspects of the service product lifecycle from initiation to decommissioning, including budget, change, obsolescence management, leading of third-party suppliers, including a primary service provider and meeting all applicable regulations and standards, including rigorous security standards. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 20th June 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JP1 #LI-Hybrid

Job Title: Head of Digital Networks Product Group Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £110,00 dependent on skills and experiences plus executive package What you’ll be doing: Building a new digital networks product group that will align to a new supplier contract Executing a comprehensive digital networks and cloud strategy aligned with business goals and future ways of working Prioritises demand as it enters the product group and decides where resources should be prioritised Managing a Networks supplier via major outsourcing contract Driving digital transformation initiatives that improve employee experience, productivity, and engagement. Benchmarking the organisation’s digital networks and cloud maturity and create a roadmap for continuous improvement Fostering a culture of innovation, agility, and digital-first collaboration Driving the modernisation of network platforms Managing relationships with key technology vendors and partners to ensure alignment with business needs Working closely with IT, security, and compliance teams to maintain digital networks and cloud security Ensuring adherence to data privacy regulations (GDPR, CCPA, etc.) and corporate IT policies Managing budgets, roadmaps and business plans Managing all demand, capacity and change related to Digital Networks and Cloud services Monitoring and improving performance through metrics and continuous improvement Your skills and experiences: Extensive experience in product management in a network and cloud environment Proven background with Agile practices with knowledge of IT Service Management tools (e.g. ServiceNow, Jira) Knowledge of cloud computing, identity & access management (IAM), and cybersecurity best practices Proven track record of launching successful products from inception to market Bachelor’s degree in business, Computer Science, Engineering, or a related field ITIL Practitioner certification desirable Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: We are seeking a dynamic and experienced Head for BAE Systems new Digital Networks team where you’ll play a key role in our digital transformation, shaping the organisation. As the Head of Digital Networks will be accountable for all aspects of the service product lifecycle from initiation to decommissioning, including budget, change, obsolescence management, leading of third-party suppliers, including a primary service provider and meeting all applicable regulations and standards, including rigorous security standards. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 20th June 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JP1 #LI-Hybrid

Location Exeter, South West England, EX1 3PB About the job Job summary We're looking for an exceptional Software Developer to help us make a difference to our planet. Job description As our Software Developer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work. Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone. World changing work From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are. Were a?force?for good - focusing on our environmental and social impact Were experts by nature - always learning and developing to do things better We live and breathe it - putting our purpose at the heart of?decision-making Were better?together?-?understanding?partnerships and inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise As a Software Developer you will have space to work with other developers building and implementing technical solutions providing critical space weather services to Met Office customers. You will create the forecaster visualisation tools used by our expert forecasters in the Met Office Space Weather Operations Centre. Your key duties: develop software to meet user needs follow best practice guidelines and help to improve those guidelines write clean, secure and well-tested code coach and mentor more junior colleagues operate the services you build and identify issues in production Person specification Experience of working with Amazon AWS cloud computing environments to develop and deliver services including AWS Serverless and Terraform (We're expert by nature). Capable of independently designing, coding (Typescript, Angular), testing and documenting solutions, working closely with others to review and refine specifications (We're expert by nature). Knowledge of architectural principles of security, resilience, cost, performance and operations (We keep evolving). Experience of working as part of an Agile team, successfully deploying solutions to operational environments, and providing guidance to junior team members (We're better together). Demonstrable initiative for solving real world problems, demonstrating you have also considered the ‘bigger picture', ensuring service continuity and user focus (Force for Good).

Location: 23 Stephenson Street, Birmingham We are hiring a Lead Security Operations Engineer - Security Operations Centre (SOC) to join our Technology Team. Reporting to the Principal Cloud and Security Operations Engineer, the postholder will be responsible for the day-to-day management of Ofsted's Security Operation Centre (SOC). The successful candidate will monitor the organisations technology and information estate, whilst containing, mitigating and remediating any incursions. Additionally, they will lead the identification, analysis and response to all cyber security incidents within Ofsted, undertake threat hunting and maintain incident response processes. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications Security-related certifications (e.g., CompTIA Security+, SSCP, CEH, CISSP) or a minimum of 5 years' experience in IT, with a strong emphasis on infrastructure, networks, and cyber security operations. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Managing a Quality Service Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Knowledge and strong hands-on experience working in a SOC environment using Microsoft Azure Sentinel to monitor, triage, and respond to security alerts and incidents. Experience building and maintaining use cases, analytic rules, and automated playbooks in Sentinel. Proven experience in triaging alerts, managing security incidents, and escalating issues appropriately in a structured SOC environment. Strong analytical and problem-solving skills.

Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. GOV.UK is the online home of government information and services. Every week GOV.UK supports millions of users to complete complex and potentially life changing interactions, such as making a lasting power of attorney, applying for a provisional driver's licence, or applying for benefits. This interaction designer role will sit within the publishing directorate of the GOV.UK programme and will be focused on helping to turn our publishing platform strategy into reality. This means working closely within multi disciplinary teams to reduce complexity of our publishing systems for the GOV.UK publishing platform. As a user centred design practitioner, you'll be ensuring that our publishing systems are consistently inclusive, accessible and easy to use for our users. Find out more about our work on the or the . Job description As a designer at GDS you'll work in, alongside researchers and developers, to deliver world-class, public services that meet the , You'll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You'll help the government transform the way it delivers services, so that they're more efficient, simpler, faster and easier to use. You'll be part of a fantastic design community in government, where we share ideas and challenges with 1000s of designers across the public sector. This is a chance to work on services that matter, at a huge scale, with people who value design. Find out more about what it's like designing in government on our . As an Interaction Designer you'll: support user researchers and product managers to understand user needs lead stakeholder aligning workshops alongside a product manager map user journey flows for internal stakeholders and identifying patterns drive the design direction, supporting the product and delivery teams with product roadmap share design output with the internal design community for a joined-up experience Person specification We're interested in people who: design clear, usable, accessible digital interfaces that work across a range of devices and browsers have experience in making effective decisions with qualitative user research and quantitative data work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities or user needs design collaboratively and in the open, have experience of engaging with people in a variety of ways (eg, workshops or co-design activities) have an understanding of the importance of inclusive, equitable, accessible and sustainable public services

Location Birmingham, Liverpool, Newport (Gwent) About the job Job summary Do you want to be part of a forward thinking Digital team? Would you like to work on diverse projects that will provide opportunities to expand Agile, Devops and Automation experience? Would you like to be part of our digital transformation journey? Job Summary We are looking for a dynamic, self motivated candidate who can work independently. The Senior Test Engineer is accountable for identifying the functional and non-functional testing requirements. They will develop reusable automation frameworks that support a range of testing activities; they will perform both automated and manual testing, and undertake risk and issue reporting. The Senior Test Engineer will contribute to the wider organisational quality testing strategy and the implementation of new testing tools and technologies. This role aligns against from the Government Digital and Data Framework Job description Directorate Overview The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services. Team Summary This post sits within the Delivery Capabilities & Standards Domain, working alongside cross-functional teams adopting an agile and user-centric approach. The Delivery team is responsible for the development, testing and delivery of a variety of digital solutions for CCS. We may build solutions in-house, through our delivery partners or implement off-the-shelf solutions. We are responsible for setting the standards for development, testing, and delivery in CCS. Key Responsibilities: collaborate with stakeholders to identify functional and non-functional quality characteristics for testing identify the most appropriate quality testing approaches and test types to ensure comprehensive coverage; functional, regression, integration, security, usability and non-functional manage stakeholder requirements and communications remaining focused on user needs contribute, escalate and advise on the resolution of defects and risks, managing stakeholder expectations work collaboratively within Agile Scrum delivery teams, contributing to Sprint ceremonies, and the creation of robust and comprehensive test coverage contribute to the wider organisational quality testing strategy develop, standardise and extend reusable automation frameworks that support a range of testing activities contribute to the implementation of new testing tools and technologies maintain and adapt CI/CD pipelines? Person specification Essential Criteria (to be assessed at application stage): Demonstrable experience as a Test Engineer across a number of programmes, including all test stages and test types Strong communication, stakeholder & people management skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences Demonstrable experience of creating and managing automated testing frameworks, utilising continuous integration/deployment pipeline environments, using tools such as Jenkins,Github,AWS, Browserstack Use of Object Oriented Programming such as Java or Ruby to create and execute automated tests, and automation tools such as Selenium WebDriver, Cucumber BDD, Junit/TestNG, Maven, Playwright Experience testing the integration of micro services and APIs using tools such as Postman, REST Assured Desirable criteria : Experience of conducting and enabling non-functional testing such as Performance, Security and Accessibility; including test types, test tools, and standards ? In the event of a high number of quality applications, desirable will be used as a second sift Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Delivering at Pace Communicating and Influencing Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Data Analysis Complex Problem resolution Maximise use of Technical tools and software

We are recruiting for two Senior User Researchers to join our User Centred Design team. As a User Researcher at Ofsted, you will play a key role in rebuilding and continuously improving our digital services, websites, and systems. You'll be part of our User Centred Design function, working alongside Content Designers and Interaction Designers, and collaborating closely with Service and Product Owners, Project Managers, and other stakeholders. What You'll Do Work on a project basis, focusing on one or two services or phases of work at a time. Plan and conduct user research to generate actionable insights that inform service design and delivery. Collaborate with multidisciplinary teams, including contractors and suppliers, to ensure user needs are at the heart of our digital services. Support the development of product strategies and agile delivery practices across Ofsted. Help stakeholders and staff understand and adopt user-centred and agile approaches. Contribute to planning and scoping future research activities across multiple projects. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications A degree or other qualification in Human Computer Interaction, Design, Psychology, Market Research or a related field. (Desirable) Technical skills We'll assess you against these technical skills during the selection process: User Research methods: Evidence of understanding and applying a range of user research methods correctly for different life cycle phases and research questions and advising others on these methods. Analysis & Synthesis: Evidence of applying a range of methods to analyse research data. Synthesise findings to communicate insights from research in a clear & impactful way that drives change in the design of services & informs policy & proposition. Communicate, persuade & advocate: Work with team to develop, implement communication strategies convincing stakeholders of benefits of adopting a user-centred approach. Give examples of managing relationships & making persuasive cases for change. Managing People and Leading: establishing an effective user centred design culture in a team and supporting them to embed user centred design practices into their agile workflow. Research Ethics: establishing and applying ethical research standards and practices to ensure the safeguarding and wellbeing of participants and researchers. Accessibility and inclusion: researching diverse audiences to help teams deliver accessible and inclusive digital services. We only ask for evidence of these technical skills on your application form: User Research methods: Evidence of understanding and applying a range of user research methods correctly for different life cycle phases and research questions and advising others on these methods. Analysis & Synthesis: Evidence of applying a range of methods to analyse research data. Synthesise findings to communicate insights from research in a clear & impactful way that drives change in the design of services & informs policy & proposition. Communicate, persuade & advocate: Work with team to develop, implement communication strategies convincing stakeholders of benefits of adopting a user-centred approach. Give examples of managing relationships & making persuasive cases for change.

Location Army Headquarters, Andover, SP11 8HJ We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently - we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week). About the job Job summary The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. Step into the future of warfare with the Information Directorate, where data drives decisions and digital dominance defines victory. We lead in strategic data management, intelligence, and cutting-edge technology, delivering the tools that give the Army a decisive edge on the modern battlefield. As part of our civil servant team, you'll be at the forefront of information warfare, countering disinformation, safeguarding critical data, and ensuring information integrity in a rapidly evolving digital battlespace. You'll work with state-of-the-art tools, including AI, advanced analytics, and next-gen tech, helping the Army outthink, outmanoeuvre, and outpace its adversaries. In the Information Directorate, you'll turn that vision into reality. From strengthening cyber resilience to driving digital transformation on the front lines, your expertise will shape the Army's future. You'll collaborate with a diverse network of experts, deploying innovative strategies to maintain the Army's dominance in an increasingly contested information environment. This is more than a job—it's your chance to redefine digital defence, push the boundaries of innovation, and directly contribute to the Army's lethality and operational effectiveness. Join us. Shape the future. Strengthen the force. This position is advertised at 37 hours per week. Job description We are seeking a dedicated Business Architect to join our team, reporting directly to the Assistant Head Business Architect within the Army Information Design Authority. In this role, you will be pivotal to the development and capture of business capabilities and aligning them to overall business strategy. Collaboration with senior business architects, business analysts and functional stakeholders is key, as you help integrate business architecture into the organisation in a standard, repeatable and reusable manner. The Info Design Authority is the mechanism by which Director Information and the Army Chief Technology Officer can operate as the digital functional leader for the British Army. The organisation and information capability-portfolio requires a digital, data, information and architectural governance capability to support and control design operational outcomes and warfighting effectiveness future proofing the Army's processes, information and technology footprint for maximum operational effectiveness across organisational boundaries in a digital and data age. As the Business Architect, you will be required to: Apply and develop architectural frameworks, principles and techniques Understand and apply business architectural principles, techniques and tools to business scenarios Develop standard and scalable models to collect, aggregate, or disaggregate complex information Guide others in using appropriate business architectural tools and methods Explain complex business problems using clear language and artefacts Bring together disconnected information to inform decision making Recognise issues that cut across different areas of the organisation and present opportunities for improvement Responsible for the maintenance of the Army business architecture repository Person specification Essential: Being well versed in communication and confident in explaining complex concepts and technologies to others Evidence of listening to the needs of design and business stakeholders and interpret information Knowledge of TOGAF or another architectural framework Experience in working in an Information, Data or Digital Discipline Desirable: The Open Group Architecture Framework (TOGAF) Certified Knowledge of ArchiMate and Business Process Model and Notation (BPMN) Experience of using SPARX EA, ARCHI and Prolaborate Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Seeing the Big Picture Leadership Making Effective Decisions We only ask for evidence of these behaviours on your application form: Communicating and Influencing Seeing the Big Picture Technical skills We'll assess you against these technical skills during the selection process: Business Architect - Business Architecture: Working Level Business Architect - Consultancy: Working Methods and tools: Working Level Business Architect - Strategic Thinking: Working

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line. We lead on cutting-edge data science, automation, and cyber security at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe. Defence Digital forms part of Strategic Command which manages the MOD's joint capabilities for the Army, RAF, and Royal Navy. Passionate about using your skills to make a critical difference? Your next career move could be here! This position is advertised at 37 hours per week. Job description We're seeking a Principal Technical Architect to lead at the highest level and be responsible for making sure strategy is agreed and followed. If you're passionate about building innovative solutions at scale and influencing technical direction, this is your chance to make a significant impact. Responsibilities As Principal Architect for you will Lead a team of technical architects to deliver outputs as agreed with Architecture Leadership, and act as architecture subject matter expert and primary point of contact. Own the pan-Defence domain level digital technology architecture vision, strategy, taxonomy, standards, patterns, and roadmaps, including ‘as is, ‘to be and transitional states across both logical and physical layers, as well as any other key artefacts at the direction of Architecture Leadership. Have responsibility for setting technical direction and making enterprise-level digital technology decisions and product choices that drive integration aligned to architectural vision and requirements. Plan, gain agreement for, lead and deliver agreed schedule of prioritised work and ensure that Technical Architecture artefacts are incorporated into relevant architecture repositories. Promote pan-Defence reuse, operational sustainability, and scalability, to achieve value for money, drive integration by default, and reduce duplicative technology across the enterprise and delivery portfolio. Become a Service Assessor, responsible for assessing both internal and cross-government services to ensure alignment to the Service standard. For more information on the Technical Architects profession please see the Government Digital and Data Framework; Person specification Tb be successful in the role of principal technical architect you will bring experience of the following; You have a passion for shaping the future through innovative and robust solutions. You will have cultivated thriving, collaborative technical teams, as well as having a deep technical understanding of architecture. Youll be empowered to leverage cutting-edge architectural tools and methodologies, and your exceptional communication skills will enable you to inspire stakeholders at all levels, forging strong partnerships and driving consensus. You enjoy remaining ahead of the technology curve, horizon scanning and understanding how technology landscape is changing and how we should keep up and accelerate our exploitation of new technologies. If you're a natural influencer who thrives in dynamic environments and is ready to lead impactful change, we want to hear from you! Application When submitting your CV, please highlight your career history and experience relevant to this role. Additionally, refer to the "Things You Need to Know" section of the advert and provide a personal statement (max.1250 words) demonstrating the Essential Criteria listed below: Essential Criteria Proven track record of leading and delivering large-scale end-to-end architectural projects, including the development and implementation of enterprise-wise strategies. Experience leading a team of Architects, with an understanding of how to create a collaborative and innovative culture that drives high performance and continuous improvement. Proficiency in tools, methodologies, and frameworks to support complex architectural design, governance, strategic development and stakeholder communication, for example the use of design patterns, modelling languages and component building blocks. A great listener with excellent communication skills (written, verbal and presentational), including the ability to articulate complex architectural concepts clearly to technical and non-technical users, adapting communication style, language, and format to fit the needs of the audience. Experience building positive relationships across diverse stakeholder groups; able to understand and manage multiple perspectives, build consensus, and influence stakeholders at all levels, encouraging them to make decisions that align with the strategy, policies, principles and best interests of the enterprise. Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Architecture Communication Community Collaboration Making architectural decisions Strategy Design

Location Middle Wallop, Stockbridge, SO20 8DY We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently - we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. Due to the nature of the role, the successful candidate will be required to be in office full time. About the job Job summary The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 7,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. The Army Aviation Centre (AACen) has a vacancy within Information Technology (IT) for a Network Architect. This is an exciting opportunity to become a member of the team at Middle Wallop, where the Army trains all its pilots and groundcrew! As well as teaching over 900 students per year we have around 350 Military and Civil Service personnel and over 400 contractors. As an MOD Civil Servant you will work alongside other civilians and military personnel and be part of the crew that keeps the British Army in the air. We are looking for someone who will be responsible for the Network management and administration for the AACen as well as being the Network Engineer. You will also manage and procure IT hardware as required. We are advertising this post at 37 hours per week. Job description As the Network Administrator you will: Undertake systems administration for servers, switches, gateway, printers and Mobile Device Management system within AACen. Responsible for the design, setup, maintenance and revision of group policies Analyse and maintain awareness of current threats. Apply security patches as required and ensure routine updates are completed according to required schedule Manage and control software licenses for locally owned IT systems to ensure and maintain compliance with legal requirements Analyse user requirements, installing appropriate software applications to suit user needs As network engineer: Provide expertise, advice and support to users of networks and standalone systems Establish and maintain a technical equipment refresh strategy on a perpetuating basis, replacing and updating network equipment, computers and peripherals as required Design detailed proposals for hardware and software upgrades Plan and manage maintenance schedules Manage and maintain AACen networks, infrastructure and audio-visual equipment Liaise, communicate and manage contractors to implement infrastructure installations As IT procurement officer: Purchase items and services via the MODs Contract Purchasing & Finance system Assist the Higher Executive Officer(HEO) IT and Executive Officer (EO) IT Work with HEO IT to manage and deliver priority tasks Person specification This role requires an individual with the following personal attributes: Essential: IT based Higher National Diploma, Degree or CompTIA Network+ certification or 3 years of job-related experience considered as an alternative. Desirable: Microsoft Windows Server 2019, Administration, Group Policy Management, Active Directory Domain Services Cisco Certified Entry Networking Technician (CCENT) Cisco Certified Technician (CCT) Any IT network / hardware management qualifications Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Managing a Quality Service We only ask for evidence of these behaviours on your application form: Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: SFIA Framework Network Support - NTAS (4.3.10). (At Level 5). Systems Installation/decommissioning - HSIN (3.3.4) (At Level 4). (Pg 186)

Please note - Nottingham, Leeds, Bristol and Newcastle currently have site controls in place. Therefore, these location options are only available to existing DfE employees already assigned to these office locations. The Department for Education is seeking to recruit IT Infrastructure Engineers to work across multiple endeavours, predominantly in the Microsoft Azure public cloud. We continually seek new & innovative opportunities in our cloud estate for efficiencies, economies of scale and new value to users across established cloud computing platforms to make them better for users, increase value for money and reduce complexity. Specialist Identity Infrastructure Engineers in the Department for Education design, build, operate and support the organisation's centrally managed Identity Directory Services that underpin the Department's Digital services. If you are successful, you will work within DfE's Cyber and Information Security division as part of a team providing specialist support including the following. Identity management and administration. Security, management, governance and automation of DfEs centrally managed Identity Directory Services, Microsoft Active Directory and Azure Entra. Includes design, build, operate and maintain core Directory Services, ensuring that they remain available, secure, and that they continue to meet requirements. Managed infrastructure and securing identity services. Build, operate and maintain cloud and on-premises infrastructure resources for business applications. Back-up and restore, security vulnerability management, capacity management, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing infrastructure services within the identity workspace, managing processes to simplify infrastructure, enhance security, improve reliability & performance, avoid costs, scale & expand, prevent legacy, meet new requirements, or address emerging problem statements. Job description As a Senior Infrastructure Engineer specialising in Identity and Access Management, you will work within a team of security specialists and engineers maintaining, building and operating Directory Services solutions as directed and according to policy. You will: Provide management, administration, operation and maintenance of Active Directory, Azure Entra and Microsoft Certificate services. Manage IDAM related Azure services, such as Enterprise Applications and Identity Protection, advising and troubleshooting services. Manage and administer Service Desk queue specific to restricted identity and certificate requests. Assist in the development of upgrade plans and paths, future design, working with colleagues across wider DfE family. Contribute to business cases for new technology or refresh within Identity and Cryptography, including analysis of existing technologies, development of proposals for change and improvement. Undertake management of activities for securing Directory Services, enhancements and system changes including assessment of risks. Troubleshoot Directory Services risk assessments, implementing changes to address known risks. Liaise with business colleagues on release planning and scheduling of Directory Services integrated solutions, including communication of progress. Ensure that post release reviews are conducted. Advocate user-centric, agile approaches which focus on rapid, effective delivery of high-quality digital services. Work with and support third parties in providing infrastructure services. Work with technical and security architects to translate architectural designs into operations. Share knowledge of tools and techniques with the wider team and community, growing awareness, inclusivity and balance. Take a proactive role in the identification, evaluation and management of appropriate changes to team managed services (including automation). Security Vetting If you are successful, you must be prepared to undergo the Security Check (SC) clearance process. Please see the guidance for further information. Person specification Essential Criteria: Experience of building, managing, configuring and maintaining Microsoft Identity and Access Management systems and services including Active Directory, Azure Entra and Microsoft Certificate services. Experience of applying security management to identities, such as role-based access control, disaster recovery, Local Administrator Password Solution (LAPS), security log monitoring, patch management, policy-based security settings, authentication methods, external identities, privileged identity management, identity protection, identity score remediation. Experience of building, configuring, operating and maintaining infrastructure resources in Microsoft Azure environments such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), commercial-off-the-shelf (COTS) software, tenants, management groups, subscriptions, identity & access, network topology and connectivity, certificate services, cryptographic key management, availability & performance monitoring, developer collaboration software, virtual desktop, virtual machines and update management. Experience of using automation techniques to configure services, automate processes and extract information. This may include using software, tooling, scripting and other automation techniques such as Azure Automation, PowerShell, Azure Command-Line Interface (CLI), JavaScript Object Notation (JSON), Bicep, Terraform, Python and Ansible. Experience of administering security controls, options and configuration settings to protect cloud computing services, and to mitigate against security threats and vulnerabilities. Experience of proactive problem management and troubleshooting ie availability and performance monitoring, reviewing incidents to spot patterns and trends, and breaking down IT infrastructure problems into component parts to identify and diagnose and remediate root causes. Desirable Criteria: Microsoft Azure verified credentials, certification or qualifications. Experience of building, managing, configuring and maintaining Public Key Infrastructure including offline root CA management, Issuing Server configurations and administration, distribution server management, certificate lifecycle management, certificate revocation list lifecycle management, Disaster Recovery. Experience of defining integration builds to combine IT infrastructure components to create a consolidated solution, and co-ordinating & testing build activities across systems. Experience of collaborating with, and conveying technical concepts to, both technical and non-technical stakeholders. An understanding of the benefits of service levels and service frameworks and how to operate within them to deliver, operate and maintain IT infrastructure services. Experience of working with and applying design standards, methods and tools; and developing systems designs for review to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Experience of reviewing requirements and specifications, defining test conditions and analysing and reporting test activities and results. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision.

Job summary Are you an experienced DevOps Engineer with a passion for automation excellence? Would you love the opportunity to promote technical evolution within the organisation across multiple teams? If so, come join us as a Lead DevOps Engineer! We want driven, passionate and enthusiastic Lead DevOps Engineers, who can contribute to our demanding and exciting digital services that help and support our UK citizens. A fantastic opportunity for someone who would like to be part of delivering real value to the people that need help during their lives. We want enthusiastic Lead DevOps Engineers, who can contribute to our demanding and exciting digital services that help and support our UK citizens. A fantastic opportunity for someone who would like to be part of delivering real value to the people that need help during their lives. As a Lead DevOps you will work across a number of multi-functional agile delivery teams, guiding and supporting DevOps Engineers to build in quality, using industry best practices, to the products that make up our citizen services. You will also be responsible for leading and driving our Engineering community ensuring DWP and DevOps practices evolve in line with technology advances. If you are an experienced DevOps Engineer with a passion for automation excellence this could be the role for you; we have vacancies in the following functional areas: The Child Maintenance team are looking for a Lead DevOps Engineer to help ensure the integrity of their services. Data and Analytics are looking for 2 Lead DevOps Engineers to support the data platforms in support of smarter, faster data driven decisions. Citizen Information are looking for a Lead DevOps Engineers to support building shared capabilities and improving developer experience. Please note this role requires you to pass clearance. For further information, please see 'Selection process details'. Job description In the Citizen Information team, you will be leading our DevOps engineers to build shared tooling and capabilities to improve their developer platform to improve developer experience and software development life cycle to release value faster with improved quality. They work with Kubernetes and AWS cloud services to provide an environment where the teams can iterate and innovative in an Agile way to really deliver for our users and you will be part of the team providing strategy and direction to the engineers alongside you. Working across the Children's area you will be pushing a mindset change to foster engineering ownership, and the importance of the integrity and maintenance of the services we deliver. The team underpins all of Children Digitals ambitions via the creation and maintenance of a stable, well-defined framework for all teams across Children to utilise when developing and building services that support Child Maintenance, securing money for children. The team is responsible for building and developing shared components and functionalities that support teams across Children deliver their critical online services to clients ensuring they are efficient and maintained. Data and Analytics are looking for 2 highly skilled and motivated Lead DevOps Engineers to join their Data & Analytics team, one in Data Platforms and one in Data Enablement. You will drive the design, automation and optimization of our cloud-based data platforms and products. In this pivotal role you will you will lead DevOps best practice across platform and data engineering, analytics and AI/ML pipelines, ensuring reliable, scalable, secure delivery of data products and services that are critical to delivering services to 22m citizens, and, in supporting smarter, faster, joined-up data-driven decision making using interoperable data from across DWP, other government departments and external partners. As a Lead DevOps Engineer in any of these areas you will be required to use modern tooling to develop CI/CD pipelines and DevOps toolchains where you will strive to put automation at the heart of everything you do. You will have a proven experience in the development, deployment and support of software applications and services that are focused on stability, availability and quality. You will promote the latest Engineering and DevOps practices, standards and processes then lead the Engineering community to deliver the strategic DevOps vision. You will be required to build and maintain relationships, reconciling priorities and agreeing common action, working with the Lead DevOps Engineering community to ensure security, stability and capacity are embedded in the development and deployment of our citizen services. You will be required to make complex decisions, involving a wide range of solutions, possibly affecting a number of work areas within the organisation. You will work closely with senior leaders, sharing information, providing advice and support around technical choices, implementation approach, resourcing and identifying skills gaps and key dependencies within our technical teams. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Lead criterion: Experience leading and managing high-performing DevOps/platform engineering teams, including line management, career development, coaching, and driving delivery against strategic goals. Strong cross-functional leadership and stakeholder engagement skills, with experience coordinating across business areas, reporting to senior leadership, balancing competing priorities, and steering team efforts toward shared objectives. Demonstrated ability to own and maintain technical roadmaps, ensuring systems and products are aligned with business needs, remain compliant and secure, and have forward plans for scaling, lifecycle management, and tech debt reduction. Proven experience designing, delivering, and scaling complex cloud-based systems in AWS and/or Azure, with full ownership across the lifecycle—from architecture and deployment through optimisation, upgrades, and decommissioning. Significant proven experience in designing and implementing Infrastructure-as-Code (IaC) and related as-code paradigms -including Configuration-as-Code, Policy-as-Code, and Pipeline-as-Code - with a focus on establishing enterprise-grade scaleable patterns, governance, and security. Demonstrated ability to define standards and reusable modules that promote consistency, compliance, and operational excellence across teams and environments. Track record of architecting, implementing, and evolving secure, resilient, and scalable CI/CD pipelines, aligned with DevOps best practices and integrated with quality, security, and observability tooling. An initial sift may be conducted using the lead criteria stated above. Candidates who pass the initial sift will progress to a full sift. If you would like to learn more about the role, please contact .

The Health and Safety Executive (HSE) is the independent regulator for work-related health and safety. We act in the public interest to reduce work-related illness, death, and serious injury across Great Britain's workplaces. HSE is highly regarded both nationally and internationally. The benefits that our work brings to business, workers and the UK economy are clear. Improved health and safety risk management protects workers and translates into reduced sickness absence, lower healthcare and welfare costs, and better productivity. We are committed to the modernisation of our services, and the delivery of improved operational efficiency and effectiveness. As a software developer, you will deliver and maintain solutions that meet business needs with efficient and effective processes and ways of working. Travel The successful candidate will need to travel to attend their local office as business requires and in line with HSE's hybrid working policy. For details of HSE locations please see HSE Offices. Job description You will enjoy and thrive in working openly, collaboratively and as part of a multi-disciplinary team focused on one or more projects. You will be supporting existing systems, designing, and delivering new features as we develop our service, adhering to standards and using Agile principles ensuring timely production of goals and approvals through constructive collaboration with all relevant parties contributing to innovation of all products. Main duties : Develop software solutions as part of a development team, including unit testing of developed objects/code Manage, Support and develop more junior members of the development team Document the design and build of systems being developed Plan and account for project work to deliver systems development Support the Change lifecycle, developing changes for operational systems Support the Application Maintenance team in keeping systems running when required Working Pattern Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week. Person specification Essential Skills and Criteria The successful candidate will have experience in the following: Experience of full Agile Software Development life cycle as part of a team Experience of full stack software development experience including C#/ASP .NET, JavaScript/Typescript frameworks (such as Angular or React), SQL/NOSQL database development and automated unit/integration testing Experience of developing applications for cloud computing infrastructures such as Azure, AWS or GCP, including modern cloud CI/CD practices Good communication skills; with the ability to convey complex technical concepts clearly and concisely Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Delivering at Pace Working Together We only ask for evidence of these behaviours on your application form: Working Together Technical skills We'll assess you against these technical skills during the selection process: Technical architecture of a production system C# and Angular development skills Live code review Javascript development skills

Location These roles may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne and Sheffield. Please find further information on the About the job Job summary DWP Digital offers uniquely challenging and fulfilling careers for people interested in using their skills to make a genuine difference society. We're part of the UK's biggest government department, and along with 85,00 colleagues, we support 22 million people every day to help them find work and save for their future. Few other organisations globally provide the same opportunity to apply next-generation digital technology on a massive scale to issues which touch the lives of so many. Interaction Designers work to understand user journeys, identify patterns and use prototypes to design services, products and tools which fulfil user needs. They work alongside other Designers, Front-end Developers, Researchers and Software Engineers to design services for the people who use them. We are looking for an experienced Lead Interaction Designers who can focus on how users interact with our products and services, aiming to create intuitive and efficient experiences. Job description As a Lead Interaction Designer, you will: Provide design leadership across all User Centred Design(UCD) professions, across multiple teams, to ensure we have a consistent approach that meets user needs and aligns with best practice. Work closely with Product, Delivery, Architecture and engineering leads to set the vision and to pragmatically and efficiently sequence the work to deliver real value and meet user needs and Programme objectives. Lead on standards, setting expectations and providing the guidance needed to understand what good looks like. Introduce new ways of working, processes and tools to improve the quality and consistency of interaction design. Promote the value of good user centred design, proactively building relationships with programme directors and senior leaders to ensure that user centred design is incorporated into the delivery of strategic priorities. Act as an escalation point for senior interaction designers for high-profile, high-risk and difficult to resolve issues. Understand when to challenge assumptions and when to compromise, and encourage others to do the same. Maintain oversight of multiple improvement initiatives for your local, DWP or cross-government communities. Lead and facilitate UCD community events, working groups and practice initiatives. Line manage, coach and mentor senior interaction designers, and sometimes other user centred design practitioners. Coordinate and lead interaction design recruitment exercises and inductions within your area and across the wider organisation. Contribute to resource modelling by assessing interaction design needs within your area and across DWP to identify where interaction design could add value. Understand user needs and act as a voice for the user at a senior level in the organisation. Lead on capability, identifying areas for improvement and implementing support, learning and development opportunities for interaction designers in your area and the wider organisation. Understand priorities, constraints and business requirements at an organisational level and be able to work within them. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Significant demonstrable experience in using research, data and evidence to design services that meet real user needs, and guiding teams to align user-centred design with strategic and organisational goals. You keep user needs at the forefront of delivery, even when navigating complex policy, technical or service constraints. Extensive experience and proven track records in designing solutions in complex environments, using systems thinking and constraints as inputs to shape effective design approaches. You support others in making evidence-based design decisions and improving design maturity across teams or services. Detailed working knowledge of leading prototyping activity to explore complex ideas and reduce risk, using appropriate levels of fidelity and helping teams make design choices visible and testable. You guide others in choosing the right prototyping approach for different situations. Proven ability when communicating design decisions clearly and confidently, adapting your approach to influence stakeholders at all levels, including senior leaders. You support others to present their work effectively and contribute to a collaborative design culture. Influential when championing inclusive and accessible design, ensuring services meet WCAG 2.2 AA standards. You help teams understand how privilege and inequality affect service delivery and have improved inclusive design practices across multiple teams. Strong working knowledge & practical experience when leading design and collaboration across teams, supporting the growth of other designers and improving how design is done at scale. Working effectively across disciplines and departments to solve problems iteratively, and foster a strong, user-centred design culture. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: Prototyping