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Job Title: Head of Security Governance, Risk & Compliance Salary: £70,400 - £94,100 Location: Cambridge/Hybrid Minimum 2 days a week in the office Contract: Permanent The Head of Security GRC is a senior leadership role within the Security SMT, tasked with driving the organisation's security governance, risk, and compliance strategy. This position engages across all levels of the business, ensuring regulatory compliance, effective risk management, and robust assurance processes to support decision-making by the Senior Leadership Team. You will deliver a robust Security Assurance Framework, oversee supplier assurance activities, and maintain relevant ISO and Cyber Essentials certifications. Additionally, you'll drive the implementation of security standards, policies, governance reporting, and audit programmes to ensure robust controls are in place. You'll play a critical role in enabling informed decision-making and promoting a culture of security awareness across the organisation. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The position involves engaging at all organisational levels, managing security risks, ensuring regulatory compliance, and providing assurance on business practices to support informed decisions by the Senior Leadership Team and Security Board. Responsibilities include implementing and monitoring security standards, policies, AI governance, and audit programmes to ensure effective mitigations and controls. Additionally, the role entails designing and delivering the Security Assurance Framework, conducting supplier assurance activities and audits, leading the Awareness Community of Practice, and maintaining relevant ISO & Cyber Essentials certifications. Key Accountabilities: Develops security standards, policies, and guidelines and ensures compliance across Cambridge. Leads the delivery of approved projects and investments to reduce risk and security exposure. Proactively identifies new threats, risks, and trends; reports mitigation progress to the Security Board and SLT. Collaborates with key stakeholders to create customer-centric security policies for products and services. Coordinates audits, regulatory inquiries, and external vendor activities to align with industry standards. Responsible for leading and managing the GRC team to achieve compliance and team success in the organisation. Oversees vendor relationships to ensure protection of Cambridge global people and assets. Aligns attack surface management (ASM) process with GRC objectives and provides updates on mitigation progress. Integrates AI governance with relevant GRC frameworks to meet regulatory standards. Manages certifications like ISO 27001, 42001, Cyber Essentials, and HMG Security Policy Framework.

Network Infrastructure Project Manager Recruitment Type (Contractor or Temp): Contractor Rate: DAY £500 Location of role: Basingstoke Location requirement : Hybrid , 2-4 days per week on site Clearance Required: SC Mandatory skills: -Defining project requirements -Delivered various types of projects through the full project lifecycle. Specifically, ICT infrastructure, application development, test and release -Familiar with different methodologies. I.e. Prince2, Agile, Safe. -Managed the agreement process of the project requirements and objectives with the Project Board or appointed project assurance role. -Managed the delivery of projects in partnership with the customer and business line to ensure acceptance, closedown, and handover to service. -Operated within defined working practices, ensuring compliance with local project management policy, procedure, and methodology where this is in place. -Gathered status reports of team members across their project and address issues as appropriate. -Established reporting project Key Performance Indicators to the Senior Project Manager or Project Board through Highlight Reports and stage assessments. -Managed project risks and produces an effective plan and risk assessment so that timescales and project costs are understood and underwritten by all by the parties. -Ensured that formal review procedures are used. -Managed risks associated with the deliverables of the project. -Integrated financial data for multiple projects. -Ensured that the impact on the Business Line Profit & Loss due to project activities within the scope of the project is clearly visible and that all contingency usage is signed-off by the appropriate governance authority e.g. Project Board -Accountable for tracking the project costs and supporting Business Units in meeting payment milestones. -Ensured that the milestone achievements are signed by the customer and relevant invoices are raised. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport, Titchfield (Fareham) and Manchester. All colleagues on office-based contracts should be working primarily in their contractually allocated site for at least 40% of their working time. The exception to this is for colleagues based at the Manchester office. Due to current capacity constraints, colleagues based there will only be required to attend the office for 20% of their work time. It is expected Manchester will move to 40% in 2025-2026. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration. The role is within the Security Development Compliance and Audit (SDCA) team which forms part of the Security and Information Management (SaIM) directorate. The SDCA team provides an advice service to stakeholders for the complete lifecycle, security and governance of sensitive information stored within data access environments. The SDCA team also acts as an interface between stakeholders to deliver data protection assurance, monitor compliance with security policies and principles as well as provide evidence to stakeholders in support of these functions. The primary focus of the role will be leading the Security Development and Compliance team in the development and implementation of data protection assurance and audit capabilities, in line with clearly defined security strategy and data protection standards. This also includes advising internal users, stakeholders and Information Asset Owners on compliance and risk associated with use of data. The role includes line management responsibilities for Security Development and Compliance Policy Associates HEO & EO Level. Job description The Role The role supports ONS core security capability, covering service management, assurance and incident response, and provides many opportunities for cross-skilling and development. The focus, outcomes and responsibilities are primarily aligned to the Government Security Profession Cyber Security Monitoring Lead role, with elements from Corporate Enablers Security Adviser and Process Lead roles. Responsibilities: Developing, owning and implementing effective data protection assurance processes and compliance documentation (e.g. DPIAs, SyOPs, etc.) to meet regulatory and legal requirements. Developing and implementing effective security auditing, monitoring and assessment capability for data systems and data use incorporating advice from security and industry best practice. Establishing detailed understanding of the nature, scope, context, purposes and risk of data processing by different business areas to provide comprehensive guidance and effective oversight of compliance. Developing and promoting effective training, engagement and awareness-raising activities to promote data protection and compliance best practice. Investigating non-compliance incidents and breaches in conjunction with Cyber Security and directing mitigating actions. Supporting the shaping of the security audit and monitoring strategy, ensuring requirements, policies and standards to govern all activities and outputs are met. Supporting Cyber Security in the management of monitoring, triaging, and investigation of security alerts on protective monitoring platforms to identify security incidents and reviewing analysis of security event data to manage security incident response, reporting, or escalation where appropriate. Person specification Essential Criteria: Detailed knowledge of data protection legislation and regulations, including understanding of their implementation in different contexts across Government. Ability to assess risk of diverse data use cases across multiple business areas advise on mitigations. Ability to understand and evaluate threat based on quantitative and qualitative data and recommend protective security measures. Ability to effectively manage a team of specialists based across different sites within a dynamic working environment. Understanding of UK Government Security Policy Framework and relevant Information Assurance Standards, e.g. ISO 27001, Data Protection Act. Ability to work as part of a team in a multi-discipline environment. HMG Vetting at Security Clearance (SC) level will be required prior to starting in role. Desirable Criteria: Holding or willing to work towards professional development qualifications within specialist Security discipline g.ISO 27001 Security Auditor etc. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Managing a Quality Service Leadership Working Together Technical skills We'll assess you against these technical skills during the selection process: Applied Security Capability - Practitioner Information Risk Assessment and Risk Management - Practitioner Protective Security - Working Threat Understanding - Working

Power BI Reports Writer 450p/d inside IR35 6 Months 3 days p/w in London, 2 remote *Must posses SC clearance or be eligible to gain clearance* We are currently looking for a Power BI Reports Writer to support one of our central government clients. The ideal candidate will have a strong background of delivering excellent reporting and thorough understanding and experience of using Microsoft tools. The role will involve: Designing, developing, and maintaining Power BI data models, reports, and dashboards using Power BI Service and Report Server. Designing, developing, and maintaining Power BI paginated reports. Extracting, transforming, and loading data using Power Query and other ETL tools. Creating dynamic and engaging visualizations. Gathering requirements from stakeholders and translating them into technical specifications. Ensuring data accuracy, reliability, and compliance with regulations and standards. Collaborating with cross-functional teams to share insights and best practices. Providing Power BI training and support to upskill the internal teams. Staying up-to-date with the latest Power BI features and best practices. Experience and Knowledge The successful candidate will have a minimum of 8 years' relevant experience. Experience in the design of Power BI reports / dashboards and the underlying semantic model, working with stakeholders to understand requirements and present data in a way that provides meaningful insights Experience in the use of cloud-based (in particular Microsoft) data management tools and services. Excellent analytical skills with a highly structured, organised, and meticulous approach that can be evidenced from previous experience Desirable experience in Finance relating to financial instruments e.g. Bond and Money Markets Knowledge of specific industry regulations and reporting standards. Skills Proficiency in Power BI tools and technologies. Strong analytical skills and ability to translate complex data into actionable insights. Excellent communication and interpersonal skills. Knowledge of data modelling, data warehousing, and data governance principles. Experience working with DAX (Data Analysis Expressions) and SQL. Experience with data visualization and storytelling techniques. Ability to work independently and as part of a team. Adaptability to changing business requirements and technologies. Technically proficient and up-to-date with how technology can be applied to deliver operational efficiencies and reduce risk e.g. automation If the above requirements match your skills & expereince, please apply today!

Location Remote working (anywhere in the UK) About the job Job summary This is an exciting opportunity in the Digital Services team! You'll be joining our team at a time of transformation, and you will be part of shaping the future of our department. We use Agile Methodologies and promote a culture of continuous improvement. We are looking for an enthusiastic Lead Test Engineer (Security) with great technical skills able to coach and mentor other testers and lead the non-functional testing workstream focused on Security testing. You will be part of our lead tester group, working collaboratively with your team and overseeing the testing journey with management responsibilities. This provides an opportunity to make the test community thrive by exploring new and emerging tools and approaches and working out how you can help the organisation deliver better services. This is a rewarding role within the Test Team and provides an opportunity to contribute to the success of existing and future services provided by Companies House. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. We're able to consider both full-time and part-time working patterns for this opportunity. For part-time, this must be a minimum of 30 hours per week, over 4 or 5 days. Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Additionally, a Security Check (SC) is an essential requirement for this role (at least 3 out of the last 5 years in the UK). Please see 'Things you need to know' section below for more information. Job description As a Lead Test Engineer focusing on security, you will: Take ownership of security testing within the software development lifecycle. This will involve running vulnerability scans using tools such as Burp, coordinating with relevant teams, and testing security-related issues. As a manager, you will provide advice, coaching and mentoring to testers on non-functional testing subjects such as security testing. Attend meetings and provide stakeholders with updates. Design and execute manual and automated security test cases using standard testing techniques. Design and implement pipeline solutions to support automated security testing and reporting. For more information on the Test Engineering profession and skills expected of a Lead, head over to the . Person specification We are looking for the following experience, which will be assessed at sift and at interview. Proven experience of coaching and mentoring direct reports. A relevant certification in ethical hacking or penetration testing, such as such as 7Safe CSTA or GIAC Penetration testing, or evidence that you are working towards this or have proven working experience. Experience of non-functional testing practices with a strong focus on Security Testing. Working knowledge of at least 5 of the following security tools and technologies: Burp Suite (including Burp Scanner) - for web application vulnerability scanning and manual security testing. OWASP ZAP - for DAST and automated security regression testing. Postman or SOAP UI - for API testing with a security focus (e.g. injection, authorisation, token misuse). OAuth2 / OpenID Connect - for testing secure authentication and access control scenarios. Jenkins or Concourse - for integrating security testing into CI/CD pipelines. Unix/Linux-based systems - for using command-line tools, scripting, and log analysis. AWS (or similar cloud provider) - with a focus on IAM, S3 access controls, and common misconfiguration risks. SQL / MongoDB / Oracle - for testing injection flaws, access controls, and data sanitisation. Karate DSL or Rest Assured - for automating security-focused API tests. Version control systems (e.g. Git) - for secure code handling and integration with secrets scanners. Static Application Security Testing (SAST) tools - e.g. SonarQube, Checkmarx, Semgrep. Dynamic Application Security Testing (DAST) tools - e.g. OWASP ZAP, Burp Suite Pro. Infrastructure-as-Code (IaC) scanning tools - e.g. tfsec, Checkov. Secrets detection tools - e.g. GitLeaks, truffleHog, detect-secrets. Threat modelling methodologies - e.g. STRIDE, PASTA, or creating risk-based test charters. Familiarity with the OWASP Top 10 - and how to test for each category. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Managing a Quality Service Working Together Seeing the Big Picture Leadership We only ask for evidence of these behaviours on your application form: Leadership Technical skills We'll assess you against these technical skills during the selection process: Penetration testing / ethical hacking

This role is a deputy director role, responsible for leading the programme delivery, working closely with the Director, Public Sector AI Adoption, plus senior stakeholders across government (including within Cabinet Office, no 10, DWP, HMRC, DHSC). Responsibilities will include, but are not limited to: establishing the process for reporting on delivery, cross government engagement across the portfolio, and regular briefing of ministers and senior officials building extensive and trusted relationships across GDS, central government and the wider public sector building and leading a small project team to support the AI exemplars programme and establish what is required for GDS regarding future public sector AI adoption collaborate with government departments, academia, think tanks and industry partners to generate and test new ideas identify and seize opportunities to enhance public service delivery from an end-to-end perspective more widely, and pilot new concepts to demonstrate effective and efficient public service models.

Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join Digital Channels for the Next Generation Contact Centre (NGCC) & Contact Centre Modernisation Programme (CCMP). As our Lead Product Manager, you'll shape the future of contact centre services, evolving a suite of products, aligning them with strategic goals and delivering real impact. We're driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable, and user-centric contact centre solutions. We're part of the UK's biggest government department, administering the state pension and a range of working age, disability, and ill health benefits to around 22 million claimants and customers. People who use our services are among some of the most vulnerable in our society. The scale of what we do is extraordinary, with over 35,000 agents and receiving circa 80 million calls a year. You and your role You'll work with and lead our product teams, using your contact centre domain knowledge to develop product roadmaps and handle complex issues. Together with the Architects, Engineers, Operational colleagues and business strategy teams, you'll co-develop applications that enable millions of DWP citizens to access essential support, payments and to get into work. This is a key senior leadership role. You will: Drive product vision, roadmaps, and lifecycle management. Collaborate with diverse internal and external stakeholders. Empower and lead a team of Product Managers and Analysts. Share expertise and mentor others in product management best practices. Engage with our vibrant Product Community of Practice to innovate and grow. What skills, knowledge and experience will you need? How will this be assessed? Our application process includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: You must be able to understand, analyse, and evaluate complexity and risk across a range of contact centre solutions, with experience in deploying and/or managing Genesys, NICE, or other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and their successful iterative development. You are able to use this experience to get the best from a multidisciplinary team in a contact centre environment. Exceptional leadership skills in a contact centre operating model environment with the ability to develop and own Product Strategy. Experience of influencing stakeholders in difficult circumstances, manage conflicting views and diffusing challenging situations. Experience of making a decision under pressure in a time critical live service environment. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Newcastle, Manchester or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £77,740. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,521 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Our Digital and Data technology team are at the forefront of digital innovation. They provide best-in-class solutions for our clients, helping to shape and support a data driven future for the UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform, no matter the task, they’re on hand to provide support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Help keep our global organisation’s IT system secure and trouble free An organisation as complex and interconnected as FCDO Services has an equally complex IT system, and when you join us in this important role you’ll focus on identifying, managing and resolving the root causes of any IT-related incidents that occur, and work to prevent their recurrence. Picking up feeds from numerous sources, such as the Service Desk, Technical Resolver teams and Event Management, you’ll work closely with our technical teams as you solve the issues and problems that arise. And of course you’ll question and probe the technical activities employed, and use all your knowledge and expertise as you provide creative alternative avenues. Taking full ownership of the problem management process, and overseeing the entire lifecycle from detection and prioritisation through to investigation, resolution and closure, you’ll ensure that the root causes of problems are identified and documented. Maintaining the Known Error Database will be another key task, as will communicating errors and workarounds to support teams and users. We’ll also expect you to produce regular problem management reports, track KPIs such as problem resolution time and recurrence rate, identify trends or systemic issues, and recommend and implement service improvement initiatives. Use all your specialist IT skills as you help defend the UK’s security interests To be a success in this role you should have gained Level 3 or Level 4 qualifications, preferably in Computer Science, Computer Systems, Digital Data Communication or relevant STEM subjects, or possess equivalent practical job experience. You should have an ITIL Foundation level certification, and in addition to a record of delivering results and meeting targets, we’ll look for well developed knowledge of Service Management Tooling and good data analysis skills. You should also have a proven IT background working in a technical service management environment, and be a confident user of MS Office 365. With superb written and verbal communication and exemplary customer facing skills, you’ll be an analytical thinker with excellent problem solving, decision making and influencing abilities. Committed to driving Continual Service Improvement and Risk plans, any experience of working with ServiceNow ITSM tool would be desirable. Knowledge of ISO9001, ISO20000, ISO27001 and ITIL Practice Manager – Monitor, Support and Fulfil certification would also be a bonus. In addition, Agile Methodologies Foundation, BCS Agile Foundation Certificate or equivalent accreditation or relevant experience would be an advantage, as would experience of working and negotiating at all levels in a large and complex IT estate. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: 27/07/2025 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join Digital Channels for the Next Generation Contact Centre (NGCC) & Contact Centre Modernisation Programme (CCMP). As our Lead Product Manager, you'll shape the future of contact centre services, evolving a suite of products, aligning them with strategic goals and delivering real impact. We're driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable, and user-centric contact centre solutions. We're part of the UK's biggest government department, administering the state pension and a range of working age, disability, and ill health benefits to around 22 million claimants and customers. People who use our services are among some of the most vulnerable in our society. The scale of what we do is extraordinary, with over 35,000 agents and receiving circa 80 million calls a year. You and your role You'll work with and lead our product teams, using your contact centre domain knowledge to develop product roadmaps and handle complex issues. Together with the Architects, Engineers, Operational colleagues and business strategy teams, you'll co-develop applications that enable millions of DWP citizens to access essential support, payments and to get into work. This is a key senior leadership role. You will: Drive product vision, roadmaps, and lifecycle management. Collaborate with diverse internal and external stakeholders. Empower and lead a team of Product Managers and Analysts. Share expertise and mentor others in product management best practices. Engage with our vibrant Product Community of Practice to innovate and grow. What skills, knowledge and experience will you need? How will this be assessed? Our application process includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: You must be able to understand, analyse, and evaluate complexity and risk across a range of contact centre solutions, with experience in deploying and/or managing Genesys, NICE, or other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and their successful iterative development. You are able to use this experience to get the best from a multidisciplinary team in a contact centre environment. Exceptional leadership skills in a contact centre operating model environment with the ability to develop and own Product Strategy. Experience of influencing stakeholders in difficult circumstances, manage conflicting views and diffusing challenging situations. Experience of making a decision under pressure in a time critical live service environment. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Newcastle, Manchester or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £77,740. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,521 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join Digital Channels for the Next Generation Contact Centre (NGCC) & Contact Centre Modernisation Programme (CCMP). As our Lead Product Manager, you'll shape the future of contact centre services, evolving a suite of products, aligning them with strategic goals and delivering real impact. We're driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable, and user-centric contact centre solutions. We're part of the UK's biggest government department, administering the state pension and a range of working age, disability, and ill health benefits to around 22 million claimants and customers. People who use our services are among some of the most vulnerable in our society. The scale of what we do is extraordinary, with over 35,000 agents and receiving circa 80 million calls a year. You and your role You'll work with and lead our product teams, using your contact centre domain knowledge to develop product roadmaps and handle complex issues. Together with the Architects, Engineers, Operational colleagues and business strategy teams, you'll co-develop applications that enable millions of DWP citizens to access essential support, payments and to get into work. This is a key senior leadership role. You will: Drive product vision, roadmaps, and lifecycle management. Collaborate with diverse internal and external stakeholders. Empower and lead a team of Product Managers and Analysts. Share expertise and mentor others in product management best practices. Engage with our vibrant Product Community of Practice to innovate and grow. What skills, knowledge and experience will you need? How will this be assessed? Our application process includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: You must be able to understand, analyse, and evaluate complexity and risk across a range of contact centre solutions, with experience in deploying and/or managing Genesys, NICE, or other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and their successful iterative development. You are able to use this experience to get the best from a multidisciplinary team in a contact centre environment. Exceptional leadership skills in a contact centre operating model environment with the ability to develop and own Product Strategy. Experience of influencing stakeholders in difficult circumstances, manage conflicting views and diffusing challenging situations. Experience of making a decision under pressure in a time critical live service environment. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Newcastle, Manchester or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £77,740. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,521 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job title: People Data Management Lead Location: Frimley or Preston - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £60,000 depending on skills and experience What you'll be doing: Lead/ direct projects which are deemed necessary to achieve HR Data Management objectives Responsible for the management of People Data Governance and embed appropriate processes and procedures to ensure this is executed to a high standard Own the measurement and reporting of metrics which demonstrate the evolution of data maturity across the HR function Work to define, communicate and ensure compliance with data-related policies, standards and processes, to drive standardisation Work with the Shared Services Data Quality team to ensure high quality data is both procured and reported upon in a timely manner Develop and act as custodian of the data dictionary / business glossary Engage with wider the Data Management community within BAES and externally to ensure consistency of approach and share / adopt examples of good practice Promote the importance and value of HR data across the organisation, seeking opportunities to reduce costs / risk and drive value through improved data management practices Your skills and experiences: Essential: Thorough knowledge & experience of the practical application and development of Data Governance Hands-on experience within Master Data Management and/or Data Quality Assurance practices and toolsets Educated to degree level or equivalent experience Desirable: Experience of the HR function, with specific regard to Data Governance and Master Data Management DAMA certified Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Data Management team: Join a fast-paced team supporting a major HR transformation programme at BAE, where you'll play a key role in reshaping how the organisation uses data. This dynamic environment offers a broad range of projects and significant career development opportunities. You'll be part of a cultural shift within the company, influencing how data informs decision-making across the business. Working closely with a wide variety of stakeholders from all areas of the organisation, you'll gain exposure to diverse functions and high-impact initiatives. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 25 July 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-DL1 #LI-Hybrid

Location Birmingham, West Midlands (England), B2 4BH : London, London (region), E14 4PU : Liverpool, North West England, L3 1DS : Leeds, Yorkshire and the Humber, LS1 4PL About the job Job summary The UKHSA Digital and Data Directorate is responsible for driving the design of the UKHSA digital and data estate, with a clear strategic intent and focus on delivering high quality, efficient products and services that deliver improved health outcomes and strengthen health security. The Directorate also ensures that the UKHSA's digital and data capabilities support the delivery of the Agency's mission, aligned to the wider health system. It provides strategic leadership and oversight for developing and managing a common and bespoke suite of services, platforms and applications linked to UKHSA business and user requirements. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information -hidden link- Job description Working to the UKHSA's Director of Digital and Data, the Deputy Director - Portfolio Office and Business Partnering works closely with the directorate Senior Leadership Team to deliver impactful change in support of the UKHSA mission. This a pivotal leadership role; it drives the definition and prioritisation of the change portfolio, managing the flow of demand and assuring its delivery. The role is supported by an empowered team with strong culture of always looking forward and progressive action; broadly structured as: Portfolio Office, who hold and own the portfolio catalogue, drive quarterly planning increments and supporting the portfolio board in prioritising the delivery agenda in line with UKHSA priorities. Business Partners, who connect across the UKHSA business units to understand the mission requirements, support the definition of value adding change and how it translates to Digital and Data outcomes. Project and Programme Management, driving Digital and Data deliveries to successful outcomes. Government Digital and Data capabilities and compliance, leading the profession for UKHSA and assuring compliance with GDS / DHSC spend controls. As a Deputy Director the role also demands broader leadership engagement across the Directorate, CDO and UKHSA as a whole, leaning in to support wider success across the organisation. Key responsibilities will include: Developing, maintaining and monitoring the portfolio level end-to-end delivery plan and support investment cases, ensuring prioritisation alignment with Strategy and policy, the business plan and priorities Leading the Portfolio Delivery Team of PMO professionals across planning, reporting, risk management analysis, governance and assurance. Set, maintain and enforce delivery standards for CDO across Planning, Reporting and Risk Management Managing and improving the effective and reliable provision of areas such as business analysis, user experience, digital PMO, PM, delivery management, demand management & requests for change Collaborating to further develop and implement a robust and timely demand management methodology governing new major project requests and change requests; assess and maintain oversight of the viability, affordability, and sequencing of Technology change initiative requirements. Defining and leading the CDO Governance framework and manage and deliver the portfolio assurance plan and pipeline targeting a rolling programme of assurance activities. Increasing the likelihood and confidence of delivering the desired objectives & outcomes, through chairing of regular Portfolio Governance forums, (e.g.: DDAT Forum) and challenging programmes accordingly. Being the Centre of Excellence for delivery methodology, tools and templates; advising and supporting other delivery professionals. Support technical programme delivery across CDO and the wider UKHSA (including portfolio management and change board) embedding, managing, and championing appropriate standards, policies, procedures and governance. Establishing and embedding high quality effective management reporting for CDO performance metrics, new demand, the Book of Work and change initiative forecasts. Portfolio Performance & Controls - assessing risk and issue management at portfolio level, analysing and identifying major trends and working with the Project SROs and Leads and PMOs to put in place mitigating action at the portfolio level. Ensure mitigations are in place and resolved through negotiated agreement Deputising for Director of Digital and Data with respect to decisions as they pertain to IT Business Partnering, strategic requirements gathering, business focussed launch and change management. Leading, managing, and developing all G6 direct reports, and ensuring that UKHSAs culture and ways of working are embedded across all direct and indirect reports. Leading the team ensuring they work closely with senior colleagues to embed, communicate, and deliver our Technology strategy, and ensure it continues to meet and reflect the needs and requirements of our evolving business. You will be the voice of the business, and advocate and influence strategic digital and technology decisions across UKHSA to achieve value for money and alignment with digital and technology service design principles. Being responsible for ensuring your team support UKHSA in the delivery of its objectives, enabled and influenced by digital and technology capabilities. You will take the lead in developing trusted, influential relationships that both support and challenge UKHSA in its digital thinking and be a trusted internal strategic partner. Working with Architecture and Standards, helping shape and influence digital roadmaps and business plans at a directorate, group and department level, ensuring that the development of digital solutions and capabilities support the needs of UKHSA and aligns to the Agencys strategies. This role will influence the following key stakeholders: Internal Director of Digital and Data CEO (where appropriate) UKHSA Heads of Functions (e.g. in Chief Operating Officer, Chief Medical Adviser and Chief Scientific Officer Groups) Chief Data Office Directors and Deputy Director peers External Government departments and organisations e.g. Government Digital Service Academic leaders and research bodies Devolved Administrators, Departments and Organisations International bodies and Government Private sector leaders Person specification Essential criteria Have a degree in Computer Science, Information Technology, or any other related field. An equivalent of the same in practical experience is also acceptable for the position Experience of executing a programme of work to deliver required scope within time, cost, and quality Financial management, forecast assessment and action planning, setting and managing a budget to an agreed forecast, managing risks and opportunities, and working in the context of demonstrating value for money Substantial experience in an organisation-wide, senior portfolio management and programme delivery position, together with project and change management methodologies. Demonstrable experience of setting the portfolio and delivery priorities across an extensive technology estate Able to lead authorship of key programme documentation, such as business cases, benefits realisation, and government gateway reviews Strong drafting skills (briefings, submissions) with the ability to communicate succinct, meaningful narratives and conclusions to both internal and external senior stakeholders Excellent interpersonal and stakeholder management skills, a proven commitment to collaboration, and the ability to communicate often complex information easily and simply, with diplomacy and tact, to all levels, including directors and senior management Experience of working in multi-discipline change teams to produce measurable costed solution impacts The ability to work under pressure with multiple tasks in a dynamic and fast-paced environment and adjust approaches to meet extremely short and conflicting deadlines - bringing teams and suppliers along in a collaborative and inclusive way

Location This role can be based in London, Manchester or Bristol. With the potential for travel to London and other DSIT locations. About the job Job summary The new Government Digital Service (GDS) was announced by the DSIT Secretary of State earlier this year, as a catalyst for the digital transformation of public services. GDS is responsible for setting, leading and delivering the vision for a modern digital government. It serves departments and the wider public sector and is the home of specialist expertise in digital technology, service design, AI and other areas. The Director for Service Transformation plays an essential, cross-cutting role in GDS. You will spearhead the delivery of essential reforms within the Blueprint for Modern Digital Government to support more joined-up services. You will lead teams that run digital talent programmes and lead work on reforms to how central government recruits, retains and develops digital civil servants. The scope of this role also includes support to service teams through the Service Standard, the Service Manual, and communities of practice. This role is pivotal in shaping the future of how GDS supports service transformation right across the public sector. You will work across GDS to ensure we're making the most of our collective capabilities to support deep service transformation across and beyond central government. You will also be expected to develop relationships with local government, following the recent Local Government Collaboration Sprint. The Director for Service Transformation will also oversee the delivery of a high profile new digital transformation initiative, working closely with No 10, and across and beyond departmental boundaries. Job description The Director, Service Transformation is a high-profile role, reporting to the Director General, Digital Centre Design and sitting as part of their senior leadership team. As Director, Service Transformation you will: oversee the delivery of essential components of the Blueprint for Modern Digital Government, exemplifying a fast-paced, ‘test and learn approach to delivery; have the unique opportunity to work closely with committed and purpose-driven civil service leaders from across the 27,000 strong digital, data and technology function to lead an ambitious service transformation programme; work closely with digital, data and technology leaders, and expand the Government Digital Service impact within the broader senior digital leadership community. This will involve extensive engagement with a range of stakeholders from other government departments, the wider public sector, service providers, and external thought leaders (e.g. think tanks, civil society groups); be enabling best-practice to be shared between departments; identify and capture opportunities to drive collective efficiencies wherever possible; support and guide our cross-government programmes to build digital, data and capability and make government a destination of choice for digital, data and technology professionals. KEY RESPONSIBILITIES As Director, Service Transformation, your main responsibilities will include, but are not limited to: leading cross-departmental commitments and collaborations as part of the Blueprint for Modern Digital Government; scaling and leading the role of GDS in relation to local government, working closely with Cabinet Office Public Service Reform team, MHCLG and local authorities to establish GDS local government offering over the next SR period; leading and scaling a new high-profile digital transformation initiative, which will involve close working with No 10, the Cabinet Office, HM Treasury, the DSIT Secretary of State and other ministers; leading on cross-government and cross-functional engagement to build and retain business sponsorship of the Service Transformation agenda; delivering a programme of work to fulfil the Prime Ministers commitment to 1 in 10 civil servants being digital, data, technology or cyber specialists by 2030; including the recruitment of 2000 new tech apprentices; collaborating with the Cabinet Office on ensuring the remaining 9 in 10 civil servants have the skills and working environment they need to thrive in the digital era. working closely with the policy profession to embed digital approaches and cross functional teams into policy design and delivery; designing governments policy and interventions required to modernise legislative barriers to efficient digital service design and delivery - taking a ‘digital first approach to policy making as outlined in the Blueprint. Person specification Within your CV and Statement of Suitability , it is important that you give evidence and examples of proven experience of each of the following essential criteria : proven success in leading and executing large-scale digital transformation initiatives showcasing the ability to modernise systems and services effectively; extensive experience in senior digital technology or transformation leadership roles, demonstrating a strong track record of delivery at pace, and of managing and optimising complex functions or organisations; a demonstrated ability to adopt and champion agile working practices while navigating regulatory environments, managing complex projects, and collaborating effectively with diverse stakeholders; inspiring and coherent leadership style: ability to engage and win the cooperation and support of multiple internal and external parties, holding them to account through rigorous performance management to achieve common goals; proven experience of senior stakeholder management in a political, pressured environment and evidence of building credible and respected relationships at board level. Behaviours We'll assess you against these behaviours during the selection process: Leadership Communicating and Influencing Seeing the Big Picture Delivering at Pace

Location London About the job Job summary DSIT At DSIT we're all about improving people's lives by maximising the potential of science & technology. We accelerate innovation, investment and productivity through world-class science, research and development. We use technology for good by ensuring new and existing technologies are safely developed and deployed across the UK, with the benefits more widely shared. We are driving forward a modern digital government which gives citizens a more satisfying experience and their time back. We do all this to enable the Government's 5 national missions: kick-starting economic growth, making Britain a clean energy superpower, taking back our streets, breaking down barriers to opportunity and building an NHS fit for the future. Above all, we focus on improving people's lives. Whether it's researching new treatments for disease, developing better batteries, reducing burdens through better public services, keeping children safe online, and much more, outcomes for citizens are at the heart of what we do. Our Inclusive Environment We offer flexible working benefits, employee well-being support and a great pension. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. Find Out More We regularly run events where you can find out more about the department and tips for the application and interview process. You can sign up for upcoming events here: -hidden link- You can also follow our LinkedIn Page: -hidden link- Job description The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: 1. joining up public sector services 2. harnessing the power of AI for the public good 3. strengthening and extending our digital and data public infrastructure 4. elevating leadership and investing in talent 5. funding for outcomes and procuring for growth and innovation 6. committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Person specification Key responsibilities Join GDS - the digital heart of government - as a Digital Capability Senior Communities and Engagement Manager and drive high-profile strategies that shape the future of public services across the UK. We're looking for a dynamic and creative professional to lead impactful campaigns, craft compelling narratives, and elevate the profile of digital and data capability in Government at a national scale. If you thrive on innovation, can deliver at pace, and are passionate about solving complex challenges with ingenuity, we want to hear from you. As a Senior Communities and Engagement Manager you will: Drive the execution of high-impact initiatives within the Capability and Workforce community strategy, from compelling content and strategic press engagement to dynamic social media, impactful events, and insightful audience analysis. Contribute directly to achieving the Prime Minister's ambitious target of 1 in 10 civil servants working in digital roles by 2030, through your strategic engagement initiatives. Support the Programme Delivery Manager with engaging the cross-government Government Digital and Data communities and work towards the Elevate Leadership, invest in talent objectives set out in the blueprint for modern digital government Lead on the design, delivery and continuous evaluation of a key engagement strand of the Government Digital and Data Capability and Workforce team strategy and plan, producing or coordinating the creation of accessible content and narratives with impact. Ensure reporting of delivery against the strategy to senior leaders in GDS. Engage with the 30,000+ members of the Government Digital and Data profession, building connections, gathering insights, and fostering a strong sense of community across departments. Develop and maintain strong relationships with key stakeholders across government to agree and align on shared messaging for the Government Digital and Data Capability and Workforce team as well as gain buy-in for delivering the six-point plan for public sector digital reform Collaborate dynamically with GDS and DSIT teams, ensuring all activities are underpinned by robust, agile plans aligned with our engagement strategy. You'll expertly manage urgent priorities and emerging needs. Support with the organisation and promotion of a calendar of virtual, in person, regional and London-based, cross-government, events and community meetings Strengthen cross-government engagement, and lead on the Government Digital and Data Capability and Workforce monthly newsletter. Essential skills and experience criteria Can cope comfortably with ambiguity and thrive on being creative and innovative Brings high levels of energy and enthusiasm to collaboration, inspiring others to deliver results. Are experienced professionals with the knowledge and understanding of how to plan and deliver community engagement activities using clear frameworks Have high level writing and editing skills with an understanding of different types of content that can be used for different purposes Have knowledge and understanding of planning and delivering engaging virtual and in person events, and can work across all aspects of a large engagement programme Possess design skills, understand how to use digital events and marketing platforms, and can film and edit footage on a smart phone Have extensive and demonstrable experience in delivering and measuring the efficacy of community activity Have the ability to be able to grasp a variety of fast moving, often nuanced and complex policies quickly and effectively Have experience of managing a wide range of stakeholders and their competing priorities Desirable criteria A background in communications and engagement Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Delivering at Pace Working Together Seeing the Big Picture

Location Durham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : Southwark, London (region), SE1 9HA About the job Job summary As a Customer Experience Analyst, you'll be at the heart of how we understand our services, as well as how we connect with our customers. The role will help us build our expertise in customer experience data and develop new ways to drive analysis, targeting and experimentation that will inform our service. You will establish new ways of working with NS&I's service delivery providers across our key customer touchpoints to ensure that data defines the personalisation of our customer experience and we align to our customer principles to make it easy for our customers and evolve our service to their needs. The role holder will also influence and build relationships across NS&I to embed new ways of working with a core Data & CRM team, Content team and Service Design & Development teams. Job description Building Expertise Develop our understanding of the data underpinning our customer services and customer journeys, with the aim of connecting data sources to build a complete view of our customer interactions. Ensure continuity, management and improvement of a collection of Digital and Call Analytics reports to ensure they are established as NS&I transforms its business and meet business users needs. Develop expertise on the interrogation and interpretation of customer engagement, interaction and behavioural data from multiple customer touchpoints, as shown in a variety of analytical platforms. Work collaboratively with members of the Data & CRM team and other areas of the business to understand campaign development and evaluation and embed standards across the team. Data Definition Work with our service delivery partners to define and deliver data into key customer touchpoints to drive our goals of continuous improvement, personalisation of our service and delivering against our customer principles. Deliver data into customer touchpoints to enable services to be personalised according to customer need. Ensure data supports robust evaluation and experimentation. Share insights and evaluations across the business, to improve visibility of work, spark ideas and increase the rate at which we can innovate our services. Working with others Support other members of the Data & CRM team as required, converting insight into targetable audiences for customer experience and communications. Develop a clear briefing process for stakeholders to request changes to analytics, to ensure resulting reports are clear, concise, and widely reusable. Work with analytics colleagues to develop and support a single front door for insight. Establish a process for continuous review and improvement of reporting, to drive increased understanding of our customer experience. Ensuring we maintain reporting standards, taxonomies and definitions. Cascade and share new ways of working with the Data & CRM team and the wider NS&I Data Community Person specification Essential experience Substantial experience in designing and running analysis, reports and visualisations to create actionable insight that informs business decisions about customer experience Essential technical knowledge Substantial knowledge of relational database analysis, report building and data mining Solid experience in digital analytics tools (e.g. Google Analytics, Adobe Analytics etc) Solid working knowledge of a data coding language (e.g. R, Python, SAS, SQL) Strong experience using data visualisation tools (e.g. Tableau, Power BI etc) Advanced knowledge of Excel, PowerPoint etc Essential skills Ability to communicate insights and make recommendations that engage stakeholders and influence decisions. Experienced in campaign design, A/B testing and experimentation. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Communicating and Influencing Managing a Quality Service Working Together We only ask for evidence of these behaviours on your application form: Changing and Improving Communicating and Influencing

Data Analytics Governance Analyst Banking London This is a new and exclusive opportunity for a Data Analytics Governance Analyst to join my thriving banking client as they expand their award-winning data analytics team. You will bring your passion for data and governance and focus on key data BCBS239 standards Key Data Outputs (KDOs), End User Computing (EUC)) Reporting Governance, and Collibra to truly own the data assessment, and own the data catalogue Role details • Job title- Data Analytics Governance Analyst • Permanent salary £70-85,000 • Industry- Investment Banking • Location- London city and home working hybrid 2 /3 days a week working hybrid • Experience essential- key data BCBS239 standards, Key Data Outputs (KDOs), End User Computing (EUC)) Reporting Governance, and Collibra We do also have a data governance manager role live within the same team, so please do send through your CV if this if of interest as well As the Data Analytics Governance Analyst, you will have a key voice to ensure that Key Data Outputs (KDOs) (including all of our important metrics, reports, dashboards and models) can be catalogued and comply with legal requirements, regulatory standards and best practices. This is a very technically hands on role to control the assessments and the catalogues, which will include Collibra, Alteryx, Power Query, Power Automate, Power BI, Power Apps and Tableau This is a really interesting role within a thriving, award-winning team so will bring superb career opportunities Knowledge, Skills, Experience and Qualifications • Experience related to Analytics Governance or EUC Reporting Governance, for other organisations. • Experience working with governance frameworks supporting BCBS239 principles. Experience of European Central Bank (ECB) onboarding would be a plus. • Experience in using and configuring cataloguing tools, such as Collibra. So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!! For more information and the chance to be considered, please do send through a CV through . To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales