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Digital Project Manager: Pay £42,614 plus 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Digital Project Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need to show us in your application? Can demonstrate they have taken full responsibility for the definition, approach, facilitation, and satisfactory completion of a number of different digital projects (typically with direct business impact and firm deadlines) Can demonstrate effective project controls to demonstrate the health of the projects they are responsible for and react accordingly to the information gathered. Experience of building and managing effective internal and external stakeholder relationships. Experience of identifying and implementing continuous improvement to ways of working to improve the delivery outcomes. Communicate in a straightforward, honest, and engaging manner, choosing appropriate styles and tools to maximise and check understanding and impact. You and your role As Digital Project Manager, you'll build and manage stakeholder relationships across our internal teams and suppliers, proactively identifying and managing risks and issues. You're a consistent and influential communicator. You know how to communicate across internal and external stakeholders and how to manage team dynamics. In this role you'll have ownership of one of our exciting user-centred digital projects, or a significant part of a larger programme. That means you manage all the plans, risks, issues, and dependencies. We're a massive department, so there is scope to get involved in range of projects that will stretch you. You'll be empowered to build your skills and experience through whatever learning and development works best for you. This will include growing your expertise in project management practice, digital frameworks and technologies. As well as your project team, you will have chance to coach and mentor other members of our project community. You'll help us encourage collaboration and shared ownership throughout the team, and grow capability in our thriving community of practice. Details. Wages. Perks. Location: You'll join us in your choice of one our brilliant digital hubs in Blackpool or Newcastle-upon-Tyne Hybrid Working: We have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. Pay: In return for your skills, we offer competitive pay of £42,614 p.a. Pension: You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth £12,300/year). Holidays: You'll get a generous leave package starting at 24 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.

Digital Project Manager: Pay £42,614 plus 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Digital Project Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need to show us in your application? Can demonstrate they have taken full responsibility for the definition, approach, facilitation, and satisfactory completion of a number of different digital projects (typically with direct business impact and firm deadlines) Can demonstrate effective project controls to demonstrate the health of the projects they are responsible for and react accordingly to the information gathered. Experience of building and managing effective internal and external stakeholder relationships. Experience of identifying and implementing continuous improvement to ways of working to improve the delivery outcomes. Communicate in a straightforward, honest, and engaging manner, choosing appropriate styles and tools to maximise and check understanding and impact. You and your role As Digital Project Manager, you'll build and manage stakeholder relationships across our internal teams and suppliers, proactively identifying and managing risks and issues. You're a consistent and influential communicator. You know how to communicate across internal and external stakeholders and how to manage team dynamics. In this role you'll have ownership of one of our exciting user-centred digital projects, or a significant part of a larger programme. That means you manage all the plans, risks, issues, and dependencies. We're a massive department, so there is scope to get involved in range of projects that will stretch you. You'll be empowered to build your skills and experience through whatever learning and development works best for you. This will include growing your expertise in project management practice, digital frameworks and technologies. As well as your project team, you will have chance to coach and mentor other members of our project community. You'll help us encourage collaboration and shared ownership throughout the team, and grow capability in our thriving community of practice. Details. Wages. Perks. Location: You'll join us in your choice of one our brilliant digital hubs in Blackpool or Newcastle-upon-Tyne Hybrid Working: We have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. Pay: In return for your skills, we offer competitive pay of £42,614 p.a. Pension: You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth £12,300/year). Holidays: You'll get a generous leave package starting at 24 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.

Lead Digital Project Manager DWP. Digital with Purpose. We want to build on the successes of the last few years which have seen us bring our IT in-house, introducing elements such as automation and self-service to our digital services, and accelerating the adoption of public cloud. At DWP Digital, you will join a flourishing, supportive delivery community delivering one of the largest digital transformations in Europe. Our Digital Project Managers use a range of skills and methodologies, managing multi-functional delivery teams to deliver change, maintain our core applications and deliver new services that support the lives of millions of people. DWP is the UK's largest government department, responsible for helping people into work and making payments worth over £195 billion a year to support some of the most vulnerable members of our society. You'll play a crucial role in transforming public services used by nearly every person in the UK at key moments in their lives. The scale of our work is extraordinary, and our purpose is unique. We would love for you to join us. Delivery. Work. Projects. In this role, will manage end-to-end delivery of multiple programmes or projects in parallel that are high risk, or which have significant business impact. You'll ensure programmes or projects are commercially viable and deliver value, considering impacts and opportunities for existing services. You'll manage risks, issues, and dependencies (external and internal) for complex programmes and coach other members of the Digital Project Management community to help them manage risks and issues effectively. You'll manage supplier relationships at a strategic level, helping resolve complex or high-risk commercial issues whilst ensuring value for money for the department You'll line manage, mentor, coach and support the senior digital project managers and help identify development and growth opportunities for them and the wider Delivery community. You will need the skills to: Lead Criteria: Experience in a digital project delivery role, managing high impact, high risk projects, across the entire project lifecycle or managing a portfolio of projects within a programme over the entire programme lifecycle. Demonstrable history of making and justifying significant decisions characterised by high levels of risk, impact, and complexity. Experience of managing complex stakeholder environments and relationships, resolving strategic risks, issues, and conflicts. Strong experience of delivering projects whilst utilising external and internal suppliers. Maintaining strict adherence to contractual agreements, ensuring maximum value for money. Experience of leading effective collaboration across organisational boundaries and differing perspectives. Setting the priorities for the programme and supporting other members of the Digital Project Manager community. Evidence of managing team dynamics, leading by example, promoting a positive team culture, and identifying development and growth opportunities for team members. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. whichever is most convenient for you. Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team. Pay: We offer competitive pay from £72,664 - £77,740 Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £19,000 a year. Holidays: You'll get a generous leave package starting at 26 days rising to 31 , plus all the usual bank holidays, and the option to take extra days off on flexi leave. Our broad benefits package is built around your work-life balance and includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES . Click apply now to see the full job description and get started with the next step in your career at DWP Digital .

Job Description Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications • Previous experience in project management, preferably within the banking or financial services industry • Strong understanding of digital banking operations and Artificial Intelligence AI technologies • Proven track record of successfully delivering complex projects on time and within budget • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Strong problem-solving and decision-making abilities • Knowledge of agile project management methodologies • Experience with data analysis and reporting • Ability to adapt to changing priorities and work well under pressure • Project management certification (e.g., PMP) is a plus • Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement • Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. • Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention • Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. • Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation • Credit Scoring: AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. • Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services • Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. • Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management • Risk Assessment: AI can analyze market trends and economic indicators to provide early warnings about potential risks. • Compliance Monitoring: Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency • Process Automation: Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. • Workflow Optimization: AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy • Assessment: Evaluate the current state of digital banking operations and identify areas where AI can add value. • Pilot Projects: Start with pilot projects to test AI applications in a controlled environment. • Scalability: Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. • Employee Training: Train staff on AI tools and their applications to ensure seamless integration. • Continuous Improvement: Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations • Data Quality: Ensure high-quality data for accurate AI predictions and analysis. • Regulatory Compliance: Stay compliant with financial regulations while implementing AI solutions. • Customer Trust: Maintain transparency in AI-driven decisions to build and maintain customer trust. • Integration: Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Job Description Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications • Previous experience in project management, preferably within the banking or financial services industry • Strong understanding of digital banking operations and Artificial Intelligence AI technologies • Proven track record of successfully delivering complex projects on time and within budget • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Strong problem-solving and decision-making abilities • Knowledge of agile project management methodologies • Experience with data analysis and reporting • Ability to adapt to changing priorities and work well under pressure • Project management certification (e.g., PMP) is a plus • Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement • Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. • Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention • Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. • Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation • Credit Scoring: AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. • Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services • Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. • Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management • Risk Assessment: AI can analyze market trends and economic indicators to provide early warnings about potential risks. • Compliance Monitoring: Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency • Process Automation: Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. • Workflow Optimization: AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy • Assessment: Evaluate the current state of digital banking operations and identify areas where AI can add value. • Pilot Projects: Start with pilot projects to test AI applications in a controlled environment. • Scalability: Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. • Employee Training: Train staff on AI tools and their applications to ensure seamless integration. • Continuous Improvement: Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations • Data Quality: Ensure high-quality data for accurate AI predictions and analysis. • Regulatory Compliance: Stay compliant with financial regulations while implementing AI solutions. • Customer Trust: Maintain transparency in AI-driven decisions to build and maintain customer trust. • Integration: Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Job Description Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications • Previous experience in project management, preferably within the banking or financial services industry • Strong understanding of digital banking operations and Artificial Intelligence AI technologies • Proven track record of successfully delivering complex projects on time and within budget • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Strong problem-solving and decision-making abilities • Knowledge of agile project management methodologies • Experience with data analysis and reporting • Ability to adapt to changing priorities and work well under pressure • Project management certification (e.g., PMP) is a plus • Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement • Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. • Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention • Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. • Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation • Credit Scoring: AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. • Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services • Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. • Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management • Risk Assessment: AI can analyze market trends and economic indicators to provide early warnings about potential risks. • Compliance Monitoring: Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency • Process Automation: Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. • Workflow Optimization: AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy • Assessment: Evaluate the current state of digital banking operations and identify areas where AI can add value. • Pilot Projects: Start with pilot projects to test AI applications in a controlled environment. • Scalability: Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. • Employee Training: Train staff on AI tools and their applications to ensure seamless integration. • Continuous Improvement: Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations • Data Quality: Ensure high-quality data for accurate AI predictions and analysis. • Regulatory Compliance: Stay compliant with financial regulations while implementing AI solutions. • Customer Trust: Maintain transparency in AI-driven decisions to build and maintain customer trust. • Integration: Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.