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Location : Cambridge, hybrid working Joining our vibrant software delivery team is a thrilling opportunity, as you'll contribute to a diverse array of projects, from enhancing established application suites to launching innovative products and services. Your proactive, hands one, energetic and seasoned expertise will be instrumental in driving the team to successfully meet various objectives within our product groups. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role Empower delivery teams to ensure efficient product delivery across various product families. Resolve issues that could impede progress. Assist in projection and goals of the Product Manager and Head of Centre of Excellence. Act as a scrum master when necessary. Manage delivery planning and execution throughout the product lifecycle. Engage actively in our communities and guilds to help shape our culture and processes. Take ownership of incident investigations and resolutions, participating in resolving major incidents and problem records. Cultivate an agile mindset and promote a positive team culture. Demonstrate proactive behaviour and readiness to tackle challenges. About you Confident ability to communicate technical information to non-technical audiences effectively to ensure understanding. Skill in motivating team members to meet deadlines and foster a motivational work environment. Proficiency in balancing innovation with service stability. Familiarity and working knowledge with planning tools and delivery frameworks such as Scrum, Kanban, ITIL, Jira, and Trello. Experience Extensive experience of the full end to end software development life cycle, with a working understanding of each relevant stage. ITIL experience and technical knowledge to run various phases of software delivery. Strong expertise in relationship management, conflict resolution, and stakeholder engagement up to the Director level. Demonstrated experience in reporting and effective risk and issue management. Understanding of the agile mindset and ability to apply it in various scenarios. Experience in managing and coaching empowered teams. Leadership Skills: Proven ability to lead and motivate cross-functional teams. Experience in coaching and mentoring team members to foster a culture of collaboration, innovation, and continuous improvement. Stakeholder Management: Ability to effectively communicate with stakeholders at all levels, including executives, clients, and team members. Experience in managing expectations and resolving conflicts diplomatically. Delivery Focus: A track record of delivering high-quality products or solutions on time and within budget. Experience in tracking progress and drive improvements. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 8th October 2024 and interviews are scheduled to take place during or shortly after the closing date. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Job Description Project Delivery Manager Scope of the role: Manage the successful delivery of The Corp business and IT projects through the design, build, testing, acceptance, commissioning and handover lifecycle. Lead essential projects, managing the Corp IT project portfolio to share interdependencies and recommending trade-offs and phasing to manage competing resourcing and budget demands. Manage project gate reviews with the Head of IT to ensure each project has a robust business case, controls and delivery plan. Define and maintain standards for successful execution including documentation and metrics related to portfolio, programme, and project management. Manage project performance via objectives and key results (OKRs), monthly reviews with project sponsors. Initiate communication and improvement activities to ensure maximum alignment of The Corp Functions and IT priorities. Perform risk management and mitigation - evaluating data to prevent project problems and intervening to resolve issues where required. Manage staff within the project management team - coaching individuals in adopting improved project and portfolio management disciplines, fostering a supporting a hybrid/agile way of working within the team. Ensure that a complete picture of workflows and technical requirements are gathered and recorded to support the development of new or existing systems/applications Responsible for supporting the businesses in identifying their requirements and working with the Solutions Architect to evaluate proposed solutions, ensuring that they meet ABF security, technical and business requirements Responsible for creating and getting sign off for all project documentation as detailed in the Corp IT Projects Run Book Develop detailed project plans, for monitoring and tracking of project deliverables Ensure projects can be fully resourced for delivery within the established project plan Manage relationships and workstreams with the business, key stakeholders, management and 3rd party suppliers Ensure risks and issues are accurately identified and recorded Ensure project gates are managed and appropriate sign off is given before proceeding to the next stage of the lifecycle Manage the portfolio of projects allocated Ensure that projects are initiated through the established Corp IT Project methodology \"Front Door\" demand management process Contribute input to periodic project prioritisation exercises as requested Responsible for the provision of performance information, ensuring timely and accurate reports are provided to the necessary parties Support departments Corp IT related continuous improvement activities in relation to processes, procedures and documentation Produce and maintain financial forecasts for projects by tracking project budgets, actuals, and invoices and accounting for the cause of any variances against forecasts Experience Required: Significant overall progressive IT experience Proven experience working as a Sr. Project Manager or Programme Manager Ability to define the scope, planning, resources and deliverables of a project in order to meet customers' expectations Ability to analyse project risks and develop mitigation strategies Ability to prioritise and delegate activities of project team Ability to mobilise and motivate a project team composed of The Corporate functions, IT and 3 rd Parties Ability to manage relationships with senior stakeholders, delivery and support teams at programme, project and individual level Ability to control and report on project budget and relevant project KPIs Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation Experience of delivering a portfolio of projects to time, quality and budget Experience in delivering application, infrastructure and cloud projects ITIL / Prince 2 / APM / Agile qualified or equivalent and/or qualified by experience. MS Power BI or equivalent experience for project reporting Responsibilities Project and programme preparation of business and IT projects with Corporate senior stakeholders Lead and manage project execution of different sizes and complexity Provide leadership and management of project teams during all phases of the projects Contribute to continuous improvement of project management practices and tools Lead role in the development of the Project Management Office, dashboards and KPIs Day-to-day management and maintenance of the project delivery roadmap Lead project delivery continuous improvement forum Management and development of Project Managers, Contractors and 3 rd Parties The Client is based in Central London - there will be some remote working. Salary £75K - £100K. Please send your CV to us in Word format along with your salary and availability.

Job Description Digital Systems Delivery Manager with Azzure Our Client would like to recruit a Digital Delivery Manager with at least 10 years experience. As a Delivery Manager you will have a passion for value-driven delivery and motivated to achieve results through flexibility and determination. You will manage one or more digital projects concurrently with a multi-disciplinary, highly skilled digital team. Working primarily in an adaptive Agile culture, you will be highly experienced in delivering complex digital projects, managing a range of stakeholders, have an analytical background and an attitude of getting the job done, diving into the detail to make things happen when needed. You will be responsible for managing both onsite and remote team members and for engaging with the product owners and stakeholders on a regular basis to support product adoption. The role of Digital Delivery Manager will involve the following: • Deliver projects and products using the appropriate methodology - calling upon Agile skills across Scrum, Kanban and Lean • Own the planning process and backlog creation - prioritising the work as directed by the Product Owner to achieve value per sprint • Manage a multidisciplinary team across different platforms • Handle context switching across projects and with different stakeholders on a daily basis • Ensure all standards, as set by SME's, are adhered to by the team • Dive into the analysis of backlog items to ensure clear requirements are understood in each delivery cycle • Uphold the quality of all deliverables in a project through testing each iteration • Develop an expert understanding of the users' needs and champion these in the delivery of your product • Understand the product vision with the Product Owner that is easily demonstrated to your users, team and stakeholders • Engage with users and stakeholders through a range of channels to encourage takeup and use of your product • Ensure your product meets the company standards and applies principles that help to maximize value and ensure a good user experience You are someone who likes to get stuck in and enjoys being in the midst of the action. You have a presence and inspire loyalty and drive in your teams through energy and passion for delivery on all levels. You must have most of the following skills and expertise for this position: • Excellent written, visual & verbal communication skills • Delivery Management with a passion for shipping and evolving great digital products • Analytical in nature • Able to thrive in a high paced, high pressured environment • Waterfall, Agile, Scrum, PMi and Prince II ways of working • Delivering digital projects and products • Azure technologies • DevOps • Matrix-managing multi-disciplinary teams both onsite and remote • Engaging with users and turning user insight into product improvements • A 2:1 bachelor's degree or equivalent • Formal Project Management training The Client and role is based in Holborn London. The salary for this role is expected to be in the range £110K - £140K per anum plus benefits. Please send your CV to us along with your salary and availability.

Job Description Digital Systems Delivery Manager with Azzure Our Client would like to recruit a Digital Delivery Manager with at least 10 years experience. As a Delivery Manager you will have a passion for value-driven delivery and motivated to achieve results through flexibility and determination. You will manage one or more digital projects concurrently with a multi-disciplinary, highly skilled digital team. Working primarily in an adaptive Agile culture, you will be highly experienced in delivering complex digital projects, managing a range of stakeholders, have an analytical background and an attitude of getting the job done, diving into the detail to make things happen when needed. You will be responsible for managing both onsite and remote team members and for engaging with the product owners and stakeholders on a regular basis to support product adoption. The role of Digital Delivery Manager will involve the following: • Deliver projects and products using the appropriate methodology - calling upon Agile skills across Scrum, Kanban and Lean • Own the planning process and backlog creation - prioritising the work as directed by the Product Owner to achieve value per sprint • Manage a multidisciplinary team across different platforms • Handle context switching across projects and with different stakeholders on a daily basis • Ensure all standards, as set by SME's, are adhered to by the team • Dive into the analysis of backlog items to ensure clear requirements are understood in each delivery cycle • Uphold the quality of all deliverables in a project through testing each iteration • Develop an expert understanding of the users' needs and champion these in the delivery of your product • Understand the product vision with the Product Owner that is easily demonstrated to your users, team and stakeholders • Engage with users and stakeholders through a range of channels to encourage takeup and use of your product • Ensure your product meets the company standards and applies principles that help to maximize value and ensure a good user experience You are someone who likes to get stuck in and enjoys being in the midst of the action. You have a presence and inspire loyalty and drive in your teams through energy and passion for delivery on all levels. You must have most of the following skills and expertise for this position: • Excellent written, visual & verbal communication skills • Delivery Management with a passion for shipping and evolving great digital products • Analytical in nature • Able to thrive in a high paced, high pressured environment • Waterfall, Agile, Scrum, PMi and Prince II ways of working • Delivering digital projects and products • Azure technologies • DevOps • Matrix-managing multi-disciplinary teams both onsite and remote • Engaging with users and turning user insight into product improvements • A 2:1 bachelor's degree or equivalent • Formal Project Management training The Client and role is based in Holborn London. The salary for this role is expected to be in the range £110K - £140K per anum plus benefits. Please send your CV to us along with your salary and availability.

Job Description Digital Systems Delivery Manager with Azzure Our Client would like to recruit a Digital Delivery Manager with at least 10 years experience. As a Delivery Manager you will have a passion for value-driven delivery and motivated to achieve results through flexibility and determination. You will manage one or more digital projects concurrently with a multi-disciplinary, highly skilled digital team. Working primarily in an adaptive Agile culture, you will be highly experienced in delivering complex digital projects, managing a range of stakeholders, have an analytical background and an attitude of getting the job done, diving into the detail to make things happen when needed. You will be responsible for managing both onsite and remote team members and for engaging with the product owners and stakeholders on a regular basis to support product adoption. The role of Digital Delivery Manager will involve the following: • Deliver projects and products using the appropriate methodology - calling upon Agile skills across Scrum, Kanban and Lean • Own the planning process and backlog creation - prioritising the work as directed by the Product Owner to achieve value per sprint • Manage a multidisciplinary team across different platforms • Handle context switching across projects and with different stakeholders on a daily basis • Ensure all standards, as set by SME's, are adhered to by the team • Dive into the analysis of backlog items to ensure clear requirements are understood in each delivery cycle • Uphold the quality of all deliverables in a project through testing each iteration • Develop an expert understanding of the users' needs and champion these in the delivery of your product • Understand the product vision with the Product Owner that is easily demonstrated to your users, team and stakeholders • Engage with users and stakeholders through a range of channels to encourage takeup and use of your product • Ensure your product meets the company standards and applies principles that help to maximize value and ensure a good user experience You are someone who likes to get stuck in and enjoys being in the midst of the action. You have a presence and inspire loyalty and drive in your teams through energy and passion for delivery on all levels. You must have most of the following skills and expertise for this position: • Excellent written, visual & verbal communication skills • Delivery Management with a passion for shipping and evolving great digital products • Analytical in nature • Able to thrive in a high paced, high pressured environment • Waterfall, Agile, Scrum, PMi and Prince II ways of working • Delivering digital projects and products • Azure technologies • DevOps • Matrix-managing multi-disciplinary teams both onsite and remote • Engaging with users and turning user insight into product improvements • A 2:1 bachelor's degree or equivalent • Formal Project Management training The Client and role is based in Holborn London. The salary for this role is expected to be in the range £110K - £140K per anum plus benefits. Please send your CV to us along with your salary and availability.

Job Description Digital Systems Delivery Manager with Azzure Our Client would like to recruit a Digital Delivery Manager with at least 10 years experience. As a Delivery Manager you will have a passion for value-driven delivery and motivated to achieve results through flexibility and determination. You will manage one or more digital projects concurrently with a multi-disciplinary, highly skilled digital team. Working primarily in an adaptive Agile culture, you will be highly experienced in delivering complex digital projects, managing a range of stakeholders, have an analytical background and an attitude of getting the job done, diving into the detail to make things happen when needed. You will be responsible for managing both onsite and remote team members and for engaging with the product owners and stakeholders on a regular basis to support product adoption. The role of Digital Delivery Manager will involve the following: • Deliver projects and products using the appropriate methodology - calling upon Agile skills across Scrum, Kanban and Lean • Own the planning process and backlog creation - prioritising the work as directed by the Product Owner to achieve value per sprint • Manage a multidisciplinary team across different platforms • Handle context switching across projects and with different stakeholders on a daily basis • Ensure all standards, as set by SME's, are adhered to by the team • Dive into the analysis of backlog items to ensure clear requirements are understood in each delivery cycle • Uphold the quality of all deliverables in a project through testing each iteration • Develop an expert understanding of the users' needs and champion these in the delivery of your product • Understand the product vision with the Product Owner that is easily demonstrated to your users, team and stakeholders • Engage with users and stakeholders through a range of channels to encourage takeup and use of your product • Ensure your product meets the company standards and applies principles that help to maximize value and ensure a good user experience You are someone who likes to get stuck in and enjoys being in the midst of the action. You have a presence and inspire loyalty and drive in your teams through energy and passion for delivery on all levels. You must have most of the following skills and expertise for this position: • Excellent written, visual & verbal communication skills • Delivery Management with a passion for shipping and evolving great digital products • Analytical in nature • Able to thrive in a high paced, high pressured environment • Waterfall, Agile, Scrum, PMi and Prince II ways of working • Delivering digital projects and products • Azure technologies • DevOps • Matrix-managing multi-disciplinary teams both onsite and remote • Engaging with users and turning user insight into product improvements • A 2:1 bachelor's degree or equivalent • Formal Project Management training The Client and role is based in Holborn London. The salary for this role is expected to be in the range £110K - £140K per anum plus benefits. Please send your CV to us along with your salary and availability.

Edinburgh/Glasgow About the Organisation National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same - to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services. The Post We are the leading provider of Data Services and Advanced Analytics within the public sector in Scotland. The Data and Analytics Service is a dedicated team of professionals that design, develop, and support integrated data and analytical platforms for NHS Scotland. Our work underpins Scotland's reputation as a world leader in health informatics. We are looking for an experienced and enthusiastic individual to join our team as a Service Delivery Manager (Department Manager Job Description) to take a lead role in the delivery of our services, projects and products and management of our delivery teams building the data and analytical solutions. This is a critical role in supporting the strategic direction for better use of data to support service delivery and outcomes across Scotland. Key responsibilities include: Assessing, scoping and estimating demand. Stakeholder engagement and management. Leading delivery of projects, work packages and business as usual services. Ownership of processes and standards that support delivery of our services. Pro-actively contributing to service improvement and strategy. Line management of team members. The Candidate Leadership and management experience. Proven experience in the business intelligence and data domain. Strong and effective communication skills. Stakeholder engagement and management skills. Passion to make a difference. Desire to excel within a high performing team. Appetite for lifelong learning and growth. Ability to constructively challenge to confidently contribute to overall success of the service. Interested in a wide range of topics with willingness to dive deeper into the detail when required. Desire to support and develop other members of the team. Read our Job Descriptions and Person Specifications for a more detailed insight into the expectations and skills required. Location and Working Pattern This post can be based in either Edinburgh or Glasgow. Monday to Friday, 37 hours - hybrid working options available. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS. Benefits Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure. Further information For an informal discussion on the post, please email and one of our team will get in touch with you. Closing date for completed applications is Sunday 22nd September 2024. Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders). NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies

Liverpool - 50/50 hybrid split - 12 month fixed term contract We are seeking a dedicated IT Service Delivery Analyst to join a dynamic Service Delivery team within a financial services organisation. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes. Responsibilities include Supporting service delivery teams in recording and managing incidents and service requests. Conducting reviews and implementing service improvement measures. Overseeing IT Change Management and chairing CAB meetings. Producing and distributing various IT reports. Collaborating with Configuration, Problem, and Change Management teams. Managing software licenses and procurement processes. Skills/experience Excellent communication and interpersonal skills. Strong planning and organisational abilities. Ability to work independently and collaboratively. Proficiency in ITSM tools, ITIL and Power BI.