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The Opportunity Defining, implementing and leading strategic Change Management approaches in digital projects and programmes. Building and maintaining strong relationships with colleagues and stakeholders across Parliament. delivering change, communications, engagement and support to parliamentary staff and Member offices to ensure a successful roll out (and embedding) of new services, digital capabilities, and associated business change, utilising Change Management methodologies. building relationships with users across Parliament, and within designated areas (e.g. an MPs office or team in the House of Commons or House of Lords). ensuring that the Change Management work supports organisational strategic objectives, including maintaining awareness and understanding of strategic direction for PDS and the wider organisation. building knowledge of their designated area(s), including specific needs, attitudes to change, and the benefits that new digital capabilities will bring them. actively identifying and contributing to opportunities to promote the Change Management profession, skills, and methodologies (based on current good practice) for the benefit of each other and our customers. What You Need demonstrable ability to develop and successfully implement Change Management strategies and plans (based on Change Management methodologies) in complex organisations across the lifecycle of a large/complex programme or project, including embedding the change.excellent communication, influencing, and negotiation skills, with experience of building and maintaining strong relationships with colleagues and diverse groups of stakeholders at all levels, ensuring a good understanding of their needs and challenges. ability to work autonomously and collaboratively, demonstrating excellent planning and organisational skills with the ability to prioritise and deliver results within often tight and competing deadlines.strong team-building and people management skills with the ability to lead and develop a diverse team, ensuring resources are organised appropriately and effectively while upholding the values of equality, diversity, and inclusion.ability to manage people effectively, with experience of setting realistic objectives, monitoring performance, giving feedback, and supporting development using a coaching approach.the ability to pass security clearance, backed by the right to work in the UK About The Team The Change Management Team (CMT) is part of the Digital Delivery directorate within the Parliamentary Digital Service. Members of the CMT work across digital projects and programmes to support both Houses and their staff, as well as staff in PDS, contributing to the functioning on Parliament and to the UK's thriving democracy every day. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package Please refer to our Candidate Information Pack for a full list of our benefits which include: up to 35 days annual leave in addition to bank holidaysgenerous maternity pay policy up to 6 months full paygreat pension scheme options (contributory and non-contributory)on-site subsidised gym, nursery, catering, post office, travel office and GPflexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterions 1, 2 and 3. Our application process is anonymous, so please remove any personal information from your CV. Apply By: Interviews: 6th May 2025 Format: Presentation + Panel Interview (Remote) Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

About the Role Need for a highly experienced Business Change Manager to lead and drive the change management activities necessary to uplift the client's Cloud technology, Infrastructure, and Data capabilities. This critical role will ensure the successful adoption of a new Target Operating Model (TOM) across the Technology organisation, with a focus on Cloud, Infrastructure, and Data transformation. The ideal candidate will combine exceptional change management expertise with deep experience engaging CXO-level stakeholders, shaping future-state TOMs, and delivering successful change in large-scale technology transformations. Key Responsibilities • Change Management Strategy Develop and implement a comprehensive change management strategy aligned to the Cloud, Infrastructure, and Data TOMs, supporting the overall Technology transformation agenda. • CXO Engagement and TOM Development Engage closely with senior executives (CIO, CTO, CDO, etc.) to shape and define the future-state Target Operating Models for Cloud, Infrastructure, and Data domains. • Stakeholder Management Identify, analyse, and manage stakeholder groups at all levels, building strong relationships to drive engagement, adoption, and sustained change. • Impact Assessment Conduct detailed impact and gap assessments on business units, processes, and teams arising from the new operating model. • Change Planning and Execution Develop detailed and tailored change plans for different business areas, defining actions, ownership, timelines, and success measures. • Communication and Engagement Create and deliver clear, compelling communications to diverse audiences, ensuring transparency and alignment throughout the transformation journey. • Training and Enablement Work closely with training teams to define and deliver learning programs that equip employees with the skills needed for the new Cloud and Data platforms. • Resistance Management Proactively identify change resistance and develop action plans to mitigate risks and barriers to adoption. • Monitoring and Reporting Define KPIs, track adoption metrics, and provide regular reporting to senior leadership on change progress, risks, and improvement opportunities. • Continuous Improvement Foster a culture of feedback, learning, and continuous improvement across the change programs. Required Qualifications and Skills • Education: Bachelor's degree in business administration, Management, IT, or a related field. Relevant professional certification (e.g., Prosci Change Management Practitioner) preferred. Experience • Proven track record as a Business Change Manager on large • scale IT transformations. • Extensive experience working with CXO • level executives to define and implement Target Operating Models for Cloud, Infrastructure, and Data. • Previous experience in Cloud platform implementations (Azure preferred) is highly desirable. • Experience within Financial Services or highly regulated environments is an advantage. Skills • Strong expertise in change management methodologies, tools, and best practices. • Ability to create and execute detailed, actionable change and communication plans. • Strong analytical skills for conducting impact assessments and deriving data • driven insights. • Expertise in stakeholder engagement, particularly at Executive Leadership levels. • Proficiency in project management tools and techniques. • Knowledge of Azure Cloud services and related Infrastructure/Platform/Data technologies. • Personal Attributes • Strong leadership and influencing skills. • High emotional intelligence, empathy, and resilience. • Collaborative, adaptable, and solution • oriented mindset. • Results • driven with a focus on delivering measurable outcomes. Additional Information • Location: Based at Central London Client Offices at least 40% of the time. • Travel: Minimal travel may be required depending on project needs. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Analytical Services Manager - Permanent Position: Up to £58,200 + Package Embark on a transformative career journey with a Global Chemical Manufacturer, working at their UK HQ near Blackpool, Lancashire. We are seeking a dynamic and experienced Analytical Services Manager to oversee our laboratory operations at our UK Manufacturing HQ near Blackpool, with this role being pivotal in driving process development, compliance, and continuous improvement within our testing and analysis functions to support and strengthen the wider business operation. The successful candidate will play a crucial role in maintaining our commitment to high quality and efficiency, ensuring our products meet rigorous standards and our processes remain cutting-edge. Key Responsibilities of the Analytical Services Manager: Lead and manage laboratory operations ensuring adherence to ISO9001 standards, focusing on maintaining high quality processes and results that align with industry best practices. Develop and optimize analytical methods for product analysis and provide analytical support, creating more effective and efficient procedures that enhance product quality and safety. Implement Lean 5S and other continuous improvement methodologies to enhance laboratory efficiency, reducing waste and increasing productivity through streamlined operations. Ensure compliance with environmental and safety regulations during process development, safeguarding the workplace and the environment by adhering strictly to legal and ethical standards. Provide crucial lab support to both lab and plant operations, enhancing the integration of laboratory data management systems (LIMS), thereby improving the accuracy and accessibility of data across departments. Qualification, Experience & Skills Required for Analytical Services Manager Role Degree Qualified Chemistry or Biology (or similar related field) Laboratory Management: Proven experience leading & managing high functioning teams within manufacturing, production or material process /material science environment (ideally chemical), demonstrating leadership that inspires innovation and dedication. Testing & Analysis: Expertise in conducting rigorous testing and analysis in a chemical manufacturing environment, using advanced techniques to ensure reliability and validity of results. LEAN / 5S / KAIZEN: Practical knowledge of implementing Lean methodologies to drive process efficiency, with a proven track record of improving operational workflows and reducing costs ISO9001: Familiarity with ISO quality management systems to maintain standards of quality and safety, ensuring all laboratory activities comply with international standards. LIMS: Competence in using Laboratory Information Management Systems to streamline data handling, enhancing the efficiency and effectiveness of information processing and reporting. This position offers a unique opportunity to contribute significantly towards the innovation and operational excellence of both our UK Manufacturing HQ near Blackpool, as well as our global enterprise. For the successful Analytical Services Manager, a salary of up to £58,200 is on offer with the following package Pension (7% Employee / 9% Employer) Private Healthcare Death In Service Flexible Working 25 days annual leave If you have a strong background in chemistry, are passionate about improving processes, and lead by example, we would love to hear from you! Join us in a role where your skills will be crucial in shaping the future of our products and processes, directly impacting our success and sustainability. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom| Partnership Number | OC387148 England and Wales

Analytical Services Manager - Permanent Position: Up to £58,200 + Package Embark on a transformative career journey with a Global Chemical Manufacturer, working at their UK HQ near Blackpool, Lancashire. We are seeking a dynamic and experienced Analytical Services Manager to oversee our laboratory operations at our UK Manufacturing HQ near Blackpool, with this role being pivotal in driving process development, compliance, and continuous improvement within our testing and analysis functions to support and strengthen the wider business operation. The successful candidate will play a crucial role in maintaining our commitment to high quality and efficiency, ensuring our products meet rigorous standards and our processes remain cutting-edge. Key Responsibilities of the Analytical Services Manager: Lead and manage laboratory operations ensuring adherence to ISO9001 standards, focusing on maintaining high quality processes and results that align with industry best practices. Develop and optimize analytical methods for product analysis and provide analytical support, creating more effective and efficient procedures that enhance product quality and safety. Implement Lean 5S and other continuous improvement methodologies to enhance laboratory efficiency, reducing waste and increasing productivity through streamlined operations. Ensure compliance with environmental and safety regulations during process development, safeguarding the workplace and the environment by adhering strictly to legal and ethical standards. Provide crucial lab support to both lab and plant operations, enhancing the integration of laboratory data management systems (LIMS), thereby improving the accuracy and accessibility of data across departments. Qualification, Experience & Skills Required for Analytical Services Manager Role Degree Qualified Chemistry or Biology (or similar related field) Laboratory Management: Proven experience leading & managing high functioning teams within manufacturing, production or material process /material science environment (ideally chemical), demonstrating leadership that inspires innovation and dedication. Testing & Analysis: Expertise in conducting rigorous testing and analysis in a chemical manufacturing environment, using advanced techniques to ensure reliability and validity of results. LEAN / 5S / KAIZEN: Practical knowledge of implementing Lean methodologies to drive process efficiency, with a proven track record of improving operational workflows and reducing costs ISO9001: Familiarity with ISO quality management systems to maintain standards of quality and safety, ensuring all laboratory activities comply with international standards. LIMS: Competence in using Laboratory Information Management Systems to streamline data handling, enhancing the efficiency and effectiveness of information processing and reporting. This position offers a unique opportunity to contribute significantly towards the innovation and operational excellence of both our UK Manufacturing HQ near Blackpool, as well as our global enterprise. For the successful Analytical Services Manager, a salary of up to £58,200 is on offer with the following package Pension (7% Employee / 9% Employer) Private Healthcare Death In Service Flexible Working 25 days annual leave If you have a strong background in chemistry, are passionate about improving processes, and lead by example, we would love to hear from you! Join us in a role where your skills will be crucial in shaping the future of our products and processes, directly impacting our success and sustainability. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom| Partnership Number | OC387148 England and Wales

About the Role This is a brand-new role offering a rare opportunity to shape how critical business systems are managed and integrated across our client's infrastructure. As Business Applications Manager, you will oversee the performance, resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business stakeholders. You'll have a highly visible position, sitting as part of the Service Leadership Team (SLT) and helping drive a collaborative, customer-focused service culture across a 24/7 operation. Main Responsibilities System Management: Lead daily operations, maintenance, and upgrades of critical business systems, ensuring 99%+ availability and optimal performance.Incident Management: Oversee major and standard incident processes (not hands-on) including communications, root cause analysis, corrective actions, and service restoration.Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews.Change Management: Drive system change initiatives to maximise adoption, minimise disruption, and support a culture of continuous improvement.Project Leadership: Lead system-related projects and workstreams, including upgrades, migrations, and new implementations, ensuring delivery to time, scope, and quality.Stakeholder Management: Engage and influence C-level executives and department heads, translating complex system needs into clear business value.Training & Enablement: Work with Learning and Development to design and deliver effective user training programmes.Governance and Reporting: Maintain documentation, deliver system performance reports, and ensure system security compliance ("Green" status) aligned to company standards.Collaboration: Work cross-functionally with Service Desk, Infrastructure, DevOps, Networks, Security, and business stakeholders to deliver aligned, high-quality services. Skills & Experience Bachelors degree in Information Technology (or equivalent experience).Experience in Service Delivery, Applications Management, or Business Systems leadership roles.Proven track record managing third-party vendors and service providers.Strong experience overseeing incident and service management in a complex environment (ideally involving ERP/WMS platforms).Exceptional communication skills - able to present confidently to C-Level executives and non-technical stakeholders.Solid understanding of change management and training best practices.Proactive, resilient, and able to navigate complex IT architectures and legacy systems.Comfortable operating in a 24/7 distribution environment, including being part of a dedicated OOH (Out Of Hours) on rotation.Confident and collaborative by nature, with a strong focus on customer outcomes and accountability. Experience in Warehouse Management Systems (WMS), ERP and Automation systems would be beneficial. Advantageous Experience in our main systems, Infor M3, Consafe Astro and AutoStore Core Values Our Client live by three key principles: Collaboration: Building partnerships to drive shared success.Customer Focus: Delivering solutions that meet and exceed expectations.Accountability: Taking ownership and delivering consistent results. We're looking for someone who embodies these values and is ready to make an immediate and lasting impact. Why Join? Shape a brand-new leadership role with CIO exposure and SLT membership.Clear progression pathway into senior IT leadership.Hybrid working model with flexibility.25 days annual leave + bank holidays, plus the option to buy/sell days.15% bonus scheme.Private medical insurance and enhanced family leave policies.Birthday day off after one year.Fantastic employee discounts and long service rewards.A genuine people-first, performance-driven culture. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Job title: Support Engineer- Training Services Location: Frimley or Broadoak.We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £40,500 per annum dependant on experience What you'll be doing: Working within a team in support of the interpretation and delivery of technical data to maintain the requirements of the Submarines Training community Supporting the conduct and delivery of high-quality training outputs, in accordance with the Training Needs Analysis (TNA) process Applying a methodical approach to activities, including the Defence Systems Approach to Training (DSAT) and associated Quality Management Standards (QMS) Maintaining activities aligned to key deliverable plan in support of the Submarines Training Providers Assessment of In-Service and In-Build changes in relation to Submarines Training Providing support to the wider Training Services Team in relation to future training requirements Your skills and experiences: Essential An understanding of the Defence Systems Approach to Training (DSAT) methodology for individual training A skilled communicator, both verbal and written Ability to write coherent documents Ability to develop good relationship management with stakeholder management skills. A team player with a passion for Learning and Development (L&D) Desirable Experience in Defence Systems Approach to Training activities Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Engineer (Training Services) Team: The Engineer (Training Services) provides support for the conduct of training analysis, learning design and data management services in support of the Royal Navy Submarine Service. Activities will be undertaken working as part of a team, with the support and guidance of a Senior Engineer (Training Services). We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 22nd April 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-GM4 #LI-Hybrid

The Opportunity At the Parliamentary Digital Service (PDS), our Service Desk is at the very heart of the community. We are the first point of contact for the 9,000 people who pass through the corridors each day. From Members of the Houses of Commons and Lords to parliamentary students and the Deputy Prime Minister. We work to ensure that Parliament is provided with the best possible tools and services. We are hiring several Service Desk Analysts to join our Digital Customer Services directorate. This is a key role within the support teams providing high quality customer advice and support remotely via telephone and email, and less often in person, face to face. Combining strong technical knowledge with good business and advisory skills, Service Desk Analysts undertake a broad range of work in a variety of environments to deliver first-class customer service for the Parliamentary Digital Service. What You Need the ability to engage with a wide range of customers to deliver excellent advice, technical support and solutionsaptitude to manage challenging customers in a fast-paced environmentwork successfully within a team, whilst upholding the values of equality, diversity and inclusionknowledge of mobile devices, software, OSs and office productivity tools (ie Microsoft Office 365)able to come on site 10 days per calendar month and work on a rotating shift basisthe ability to pass security clearance, backed by the right to work in the UK About The Team The Support Desk is the first point of contact for House of Commons, House of Lords, and Parliament staff regarding advice and support on their IT and digital needs. We are supporting these customers both whilst working on the Parliamentary Estate, their constituency office, home working and overseas. You will be part of a team of 22 fellow analysts who work closely together to support and advice each other. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package Please refer to our Candidate Information Pack for a full list of our benefits which include: up to 35 days annual leave in addition to bank holidaysgenerous maternity pay policy up to 6 months full paygreat pension scheme options (contributory and non-contributory)on-site subsidised gym, nursery, catering, post office, travel office and GPflexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterion 1,2,5. Our application process is anonymous, so please remove any personal information from your CV. Apply By: Interviews: 30th April 2025 - On-site in the Westminster Parliamentary Estate - Details will be sent to you nearer the time on location. Format: Panel Interviews (On-Site) Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

Service Desk Team Manager Position Description Are you ready to take ownership of your career, solve real-world challenges and be part of a supportive, innovative team? At CGI, we empower you to grow, think creatively and make a difference. We're recruiting for Service Desk Team Managers to join our 5* Service Desk and play a vital role in delivering exceptional IT support to our valued clients over the phone. Our clients include Council Workers supporting major cities, Government agencies and large UK commercial businesses. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the role - All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level. Your future duties and responsibilities Service Desk Team Managers are required to: • Manage a multi-skilled team of up to 25 analysts responsible for identifying, triaging and resolving customer faults and requests • Inspire and motivate team members. Act as a strong, positive role model for behaviour • Foster a cohesive, creative and comfortable working environment, mediating any interpersonal issues within the team and supporting member wellbeing through the measures available at CGI • Set specific, measurable goals in line with our key performance indicators and provide coaching and support to improve member performance • Adhere to all HR policies and procedures • Monitor compliance and quality checks, actively looking to achieve positive customer service • Liaise with Senior Management to achieve strategic goals, SLAs and key financials defined by the business • Conduct regular 1-2-1s and performance reviews with members • Manage client escalations • Identify opportunities for improvements and drive cost reductions through increased efficiency • Ensure compliance with ISO standards Required qualifications to be successful in this role Ideally you will have Team Lead/Management experience within a Service Desk/Call Centre environment. Hours of Cover • 37.5 Hours • Shifts are on a rota basis between 07:00 - 20:00. • 5 days a week, flexible between Monday and Sunday. Salary £26,800 - £31,300 2 days a week in the Bridgend office, 3 days week WFH. #LI-LH Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

IT Service Continuity & Testing Manager 5 days onsite - Inside IR35 We are working with a leading banking institution committed to operational resilience, service excellence, and regulatory compliance. As part of our continued investment in resilience and recovery capabilities, we're seeking a highly skilled and motivated IT Service Continuity & Testing Manager to join our dynamic team. Key Responsibilities start="760" data end="874"> start="762" data end="874">End to end start="773" data end="831">project management of Disaster Recovery (DR) exercises on behalf of the Service Continuity team start="875" data end="1004"> start="877" data end="1004">Organise and lead start="895" data end="942">DR workshops and tabletop/desktop exercises, especially across infrastructure and cybersecurity domains start="1005" data end="1123"> start="1007" data end="1123">Coordinate technology support for start="1041" data end="1074">facilities related activities (e.g., data center power down/power up events) start="1124" data end="1213"> start="1126" data end="1213">Update and maintain internal systems of record to track application level DR statuses start="1214" data end="1301"> start="1216" data end="1301">Work closely with tech pillars to start="1250" data end="1299">drive individual application level DR testing start="1302" data end="1394"> start="1304" data end="1394">Maintain and review DR related documentation to ensure accuracy and regulatory readiness start="1395" data end="1523"> start="1397" data end="1523">Prepare and submit timely start="1423" data end="1445">management reports related to DR activities, CHIP forums, and operational resilience practices start="1524" data end="1606"> start="1526" data end="1606">Represent Service Continuity at formal forums and internal governance meetings start="1607" data end="1734"> start="1609" data end="1734">Continuously improve the start="1634" data end="1666">service continuity framework, aligned with start="1681" data end="1694">PRA, DORA, and other relevant regulatory mandates Essential Skills & Experience start="1806" data end="1905"> start="1808" data end="1905">Proven ability to start="1826" data end="1866">develop and execute scenario testing in line with regulatory expectations start="1906" data end="1963"> start="1908" data end="1963">Experience in a start="1924" data end="1961">financially regulated environment start="1964" data end="2097"> start="1966" data end="2097">Strong start="1973" data end="2011">technical infrastructure knowledge networking, virtual servers, data replication, databases, and backup technologies start="2098" data end="2188"> start="2100" data end="2188">Ability to start="2111" data end="2156">interpret and challenge DR recovery plans with credible technical input start="2189" data end="2274"> start="2191" data end="2274">Strong decision making skills under pressure, particularly during live DR testing start="2275" data end="2376"> start="2277" data end="2376">Capable of identifying and proposing start="2314" data end="2354">risk mitigation and remedial actions for resilience gaps start="2377" data end="2479"> start="2379" data end="2479">Experience of working cross functionally with start="2425" data end="2452">Legal, Compliance, Risk, and senior stakeholders start="2480" data end="2532"> start="2482" data end="2532">IT project management skills (PRINCE2 preferred) start="2533" data end="2577"> start="2535" data end="2577"> start="2535" data end="2554">ITIL Foundation (or above) preferred

The role is to work directly with external client organization to investigate business situations, and then identify and evaluate options for improvements to systems and operations. The business analyst should apply appropriate techniques (requirements management, process improvement, functional analysis, etc) to define, manage and support implementation of effective solutions to business issues. You will join the multicultural global team, helping us shaping our product family roadmap. Key Responsibilities Ability to plan and facilitate effective workshops Investigates operational requirements, problems, and opportunities, Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration Identifies potential benefits, and available options for consideration Works with clients/users in defining acceptance criteria Involvement in scoping and business priority-setting for change initiatives of small/medium size and complexity Selects appropriate techniques for the elicitation of detailed requirements taking into account the nature of the required changes, established practice and the characteristics and culture of those providing the requirements Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a base-line on which delivery of a solution can commence Identifies requests for and the application of changes to baselined requirements Identifies the impact on business requirements of interim (e.g. migration) scenarios as well as the required end position Support the requirements elicitation process where necessary, identifying what stakeholder input is required Assists the investigation and application of changes to programme scope. Assesses, analyses, develops, documents and implements changes based on requests for change. Key Requirements Minimum of 2+ years' experience within the IT industry in a BA client-facing role. Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client's expectations Excellent communication skills, both written and verbal and able to communicate confidently and effectively at any level of the organization. An understanding of compliance processes and workflows within the financial services industry advantageous Good knowledge of IT systems, architectures and terminology Strong interpersonal skills Any Business Analysis framework certifications would be a plus Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard.

Job Title: Senior Digital Services Manager Location: Canterbury Salary: £51,760 - £59,138.39 per annum (plus £3,621 car allowance) Job type: Full time, Permanent Hours: 37 Hours per week Closing Date: 23rd April 2025 The Digital and Technology Team at Canterbury City Council are looking for a Digital Services Manager to join them. Come and join a talented team committed to driving change with modern technology. What's in it for you? A salary of £51,760 - £59,138.39 per annum (plus £3,621 car allowance)Cost of living pay award negotiated annually as a salary increaseFlexible, hybrid working - we understand the importance of a good work-life balance.We offer a generous annual leave entitlement! Youll receive 26 days annual leave which increase with service, plus bank holidays, PLUS 3 given days which are usually used over the Christmas period when our main offices are closed. Youll also have the option to buy more annual leave.We do not work on Bank Holidays.A fantastic local government pension scheme.Well support and encourage your career by providing excellent opportunities for training and development, as well as cover your Professional Body Membership fees where essential to the role.Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time.An easier commute: free use of Canterburys Park and Ride, flexi bus tickets and a cycle to work scheme.Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs. About this job: We're looking for someone to manage, develop and deliver the council's complex portfolio of digital products and platforms, including our websites, forms, CRM and connected systems, to provide co-ordinated, iterative, and high-quality digital services that focus on the needs of both our external and internal customers. Here's what you'll get up to: Lead and motivate the Digital Services Team to deliver innovative user focused digital services enabling faster, better, and cheaper service delivery, embedding agile working practices and a strong digital culture - ensuring that the team continue to develop and maintain up-to-date skills and knowledge.Developing in-house expertise and capability around Design, Product Management, UX Research, UX/UI, Frontend Engineering and Agile Delivery disciplines.Ensure the councils digital channels and systems are accessible to the widest possible audience, exploring options and opportunities to provide assisted pathways to council services and transactions.Translate complex aims and diverse requirements into clear and manageable plans, determining resource requirements to support delivery.Lead the development, procurement and implementation of new and replacement systems for the councils services.Manage relationships with suppliers and strategic partners in relation to the provision of our digital services to maximise value for money while ensuring we adhere to our digital standards and secure by design principles. Working pattern: Monday to Friday, excluding bank holidaysFull-Time (37 hours a week)Hybrid working - mixture of on-site and remoteContract type: Permanent About you, the ideal Digital Services Manager for the job: Your knowledge: Product methodology, frameworks, principles including: how to define a vision, create a strategy, set objectives, define measurable outcomes and metrics, create and iterate a roadmap.Technology sector delivering a range of customer focused high level digital advice.Open and best-of-breed technology ecosystem principles using APIs, Microservices etc.Data and evidence-driven decision making. Agile methodology, culture, and ways of workingGDS digital standards.Creating, iterating, publishing and managing high-quality user-centred content.Modern technology, including cloud technology, architecture, agile delivery methods and software practices. Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. So, if this opportunity in Canterbury looks right for you, please apply today! Simply click the Apply button and you will be redirected to the council's website to begin your application form. Candidates with the experience or relevant job titles of; IT Services Manager, IT Support Manager, ICT Development, ICT Technician, IT Systems Support, Digital Services, IT Developer, Software Development, Technology may also be considered for this role.

At BAE Systems Australia Do interesting work that MATTERS ENJOY what you do GROW your career Be YOU We work in a thriving sector - one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world’s most innovative and groundbreaking technology. Individually we all contribute to our success. Collectively we make the impossible possible. Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work. About the OPPORTUNITY We have a great opportunity for a Principal IT Change Lead to join our Central Function based in Sydney, reporting to the Change & Adoption Manager. We embrace flexible work arrangements at BAE Systems Australia, such as working a 9-day fortnight and hybrid working. You will be responsible for leading and executing comprehensive change management, adoption, training, and communication strategies for complex organisational IT initiatives. This role ensures seamless transitions, maximizes employee engagement, and drives the successful implementation and sustainability of change, fostering a culture of continuous improvement and resilience. Key responsibilities include: Develops and implements change & adoption plans for large scale and complex IT initiatives, ensuring alignment with organisational objectives & benefits, integration with detailed project schedules, and stakeholder requirements. Identifies and manages relationships with stakeholders, ensuring their needs and concerns are addressed, documented and included in project planning to secure their support and commitment to change & adoption initiatives. Manage the design, delivery, and evaluation of training and development materials that support adoption of project deliverables, ensuring that employees are well-prepared for any new change. Leads the execution of change management activities, including change risk assessment, change impact assessments, stakeholder assessments, facilitation of focus group and workshop and alike, to ensure successful adoption of changes. Prepare and present detailed progress reports that highlight the status of change & adoption activities, providing insights and recommendations to ensure alignment with project objectives and facilitate informed decision-making by SteerCo and Project Managers. About YOU A proven track-record of implementing change plans and building a change management practice is considered advantageous Prior experience in large-scale or complex IT project Change Management is essential Relevant tertiary qualification in HR or Psychology and/ or PROSCI/ CCMP certification is considered desirable Ability to hold Defence security clearance or eligibility to obtain a Baseline clearance We believe in hiring for potential, we know that some candidates hesitate if they don’t tick all the boxes. If this role interests you, but you don’t meet all the criteria, we still encourage you to apply. About US You will be joining a workplace that truly cares about your wellbeing. Our people are diverse and we value the variety of perspectives this brings, we know that a culture that is inclusive and fosters a sense of belonging is a place we can all make the most of our unique talents and be our best. As Australia’s largest defence company in a rapidly growing sector, you will be connected into a global team and encouraged to explore where your career might take you whether that is a traditional career path or squiggly one, there are infinite possibilities for you at BAE Systems Australia. BAE Systems recognises the sacrifices of those who have served our Nation and their families. We support our veteran community through our internal veteran network (VetNet Australia) and strong charitable partnerships, internal offerings including reserve service leave, a Veteran Mentoring Program and other exclusive offerings available through our strategic partners. We welcome applicants from all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience; and strongly encourage applications from Aboriginal and Torres Strait Islander people for all positions. We are proud to be recognised as an employer of choice for women by WORK180. Awarded the 2024 Quarter 1 Benchmarcx Triple R- Excellence In Candidate Experience Certification. As a member of the Circle Back Initiative we commit to respond to every applicant. To learn more about our competitive employee benefits, flexibility, other employment opportunities and what to expect from our recruitment process please visit: -hidden link- Clearances As a Defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain appropriate clearances. Further information regarding security clearances.

Service Desk Analyst East London (On site) £26,000 - £30,000 per annum VIQU have partnered with a leading company who are looking to expand their IT support team. The ideal candidate hold some experience within IT support roles, be hungry to learn and develop and hold excellent communication skills. This position requires the candidate to be on site five days a week in East London. Duties of the Service Desk Analyst: Provide first and second line IT support. Configure and maintain desktops, mobiles and desk phones. Use Active Directory and Exchange to administer user profiles. Manage mobile devices with Intune. Troubleshoot Microsoft 365 and hardware issues. Fix server and networking connectivity isssues. Experience required for the Service Desk Analyst: Must hold previous experience within an IT support role. Experience using Active Directory/ Azure ID and intune. Some experience within a hybrid cloud environment (Azure). Experience supporting an Office 365 environment (Excel, outlook, Word, PowerPoint etc.) Experience with Windows servers and Windows 10+. IT hardware support. Strong communication skills both written and verbally Service Desk Analyst East London (On site) £28,000 - £30,000 per annum To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘ VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

HaloPSA Service Owner Location: Nottingham - Hybrid Working This is a temp to perm role and the salary is £35K to £45K DOE plus excellent benefits Our client is happy to consider an IT Graduate for this role The person will ideally be based in Nottingham close to their office - must also be willing to travel for training to Halo site in Suffolk. HaloPSA is a brand new system that our client is introducing and this is a superb time to join them on their journey - our client is happy to consider an enthusiastic IT Graduate who can grow into the role with full training given. Someone with ITSM/Halo would be ideal - there is little coding and development but more configuration. The successful candidate will lead a new ITSM/PSA solution, Halo PSA and be responsible for ensuring the smooth deployment and ongoing management of the system, driving continuous improvement, and aligning the solution with business objectives. The role will be critical in ensuring the successful setup, optimisation and maintenance of Halo PSA. The ideal candidate will have in-depth experience of Halo PSA, Halo ITSM, or Halo Service Desk and will have previous knowledge of being able to create customer workflow & Processes, and also experience integrating with other 3rd party systems. Ideal experience/qualifications - Experience in implementing and managing ITSM/PSA solutions, preferably HALO PSAUnderstanding of IT service management and professional services automation principlesStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsAbility to work independently and as part of a teamProficiency in working with REST APIs and implementing custom integrations with other 3rd Party systems and applicationsExperience with other ITSM/PSA tools such as Halo, ServiceNowITIL v4IT related degree If this opportunity appeals to you and aligns to your background and qualifications, please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Analytical Services Manager - Permanent Position: Up to £58,200 + Package Embark on a transformative career journey with a Global Chemical Manufacturer, working at their UK HQ near Blackpool, Lancashire. We are seeking a dynamic and experienced Analytical Services Manager to oversee our laboratory operations at our UK Manufacturing HQ near Blackpool, with this role being pivotal in driving process development, compliance, and continuous improvement within our testing and analysis functions to support and strengthen the wider business operation. The successful candidate will play a crucial role in maintaining our commitment to high quality and efficiency, ensuring our products meet rigorous standards and our processes remain cutting-edge. Key Responsibilities of the Analytical Services Manager: Lead and manage laboratory operations ensuring adherence to ISO9001 standards, focusing on maintaining high-quality processes and results that align with industry best practices. Develop and optimize analytical methods for product analysis and provide analytical support, creating more effective and efficient procedures that enhance product quality and safety. Implement Lean 5S and other continuous improvement methodologies to enhance laboratory efficiency, reducing waste and increasing productivity through streamlined operations. Ensure compliance with environmental and safety regulations during process development, safeguarding the workplace and the environment by adhering strictly to legal and ethical standards. Provide crucial lab support to both lab and plant operations, enhancing the integration of laboratory data management systems (LIMS), thereby improving the accuracy and accessibility of data across departments. Qualification, Experience & Skills Required for Analytical Services Manager Role Degree Qualified - Chemistry or Biology (or similar related field)Laboratory Management: Proven experience leading & managing high-functioning teams within manufacturing, production or material process /material science environment (ideally chemical), demonstrating leadership that inspires innovation and dedication. Testing & Analysis: Expertise in conducting rigorous testing and analysis in a chemical manufacturing environment, using advanced techniques to ensure reliability and validity of results. LEAN / 5S / KAIZEN: Practical knowledge of implementing Lean methodologies to drive process efficiency, with a proven track record of improving operational workflows and reducing costs ISO9001: Familiarity with ISO quality management systems to maintain standards of quality and safety, ensuring all laboratory activities comply with international standards. LIMS: Competence in using Laboratory Information Management Systems to streamline data handling, enhancing the efficiency and effectiveness of information processing and reporting. This position offers a unique opportunity to contribute significantly towards the innovation and operational excellence of both our UK Manufacturing HQ near Blackpool, as well as our global enterprise. For the successful Analytical Services Manager, a salary of up to £58,200 is on offer with the following package Pension (7% Employee / 9% Employer)Private HealthcareDeath In ServiceFlexible Working25 days annual leave If you have a strong background in chemistry, are passionate about improving processes, and lead by example, we would love to hear from you! Join us in a role where your skills will be crucial in shaping the future of our products and processes, directly impacting our success and sustainability. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom| Partnership Number | OC387148 England and Wales

The role is to work directly with external client organization to investigate business situations, and then identify and evaluate options for improvements to systems and operations. The business analyst should apply appropriate techniques (requirements management, process improvement, functional analysis, etc) to define, manage and support implementation of effective solutions to business issues. You will join the multicultural global team, helping us shaping our product family roadmap. Key Responsibilities Ability to plan and facilitate effective workshops Investigates operational requirements, problems, and opportunities, Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration Identifies potential benefits, and available options for consideration Works with clients/users in defining acceptance criteria Involvement in scoping and business priority-setting for change initiatives of small/medium size and complexity Selects appropriate techniques for the elicitation of detailed requirements taking into account the nature of the required changes, established practice and the characteristics and culture of those providing the requirements Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a base-line on which delivery of a solution can commence Identifies requests for and the application of changes to baselined requirements Identifies the impact on business requirements of interim (e.g. migration) scenarios as well as the required end position Support the requirements elicitation process where necessary, identifying what stakeholder input is required Assists the investigation and application of changes to programme scope. Assesses, analyses, develops, documents and implements changes based on requests for change. Key Requirements Minimum of 2+ years' experience within the IT industry in a BA client-facing role. Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client's expectations Excellent communication skills, both written and verbal and able to communicate confidently and effectively at any level of the organization. An understanding of compliance processes and workflows within the financial services industry advantageous Good knowledge of IT systems, architectures and terminology Strong interpersonal skills Any Business Analysis framework certifications would be a plus Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard.