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Job Vacancy
Application Support Engineer
Job Title: Application Support Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: From £40,748 per annum What you'll be doing: You will be working with applications that are installed on servers but you will also offer knowledge and support on other application aspects Monitor applications to ensure they are working optimally Apply any required fixes to failures within applications Maintain log files and manage the general proactive maintenance and housekeeping of applications Work alongside Project teams to support new application implementations, existing application upgrades and configuration of integrations Take part in Out Of Hours Support for a limited number of applications in the portfolio Follow ITIL processes for Change Management as an example to ensure that changes are implemented in a controlled manner Your skills and experiences: Essential: Good stakeholder focused experience with the ability to maintain regular communications Have familiar experience of working within ITIL aligned processes - Request, Incident, Problem and Change Management Experience of Supplier Management and be able to communicate with hosting providers and software vendor support teams Desirable Experience of Oracle and/or SQL Server databases Hold reasonable experience of Unix and Linux Knowledge of Atlassian toolsets Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Specialist Application Services team: By joining the team, you will be working in Application Support offers opportunities to understand the wide ranging applications used by BAE Systems. The team play a key part of keeping the applications working and therefore ensuring low levels of disruption across the business. There are wide ranging technologies involved and a range of exciting work which is diverse and will create interaction opportunities with users in the Business and other support teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 16th October 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-CB1 #LI-Hybrid
Job Vacancy
2nd Level Application Support Engineer
Job Description 2 nd Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: • Monitor application components. • Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. • Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. • Knowledge of configuration Management systems such as Ansible. • Strong Knowledge of CI tools such Bamboo or Jenkins. • Ability to work both independently and in groups in an energetic, diverse environment. • Debugging the system and fixing the production related issues. • Handles complex operational tasks and recommends process and technology changes. • Build monitor tools for production environments. • Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. • Knowledge of networking and storage concepts. • Escalate / follow-up on permanent fix for development related issues. • Provide solutions for application automation. • Manage communication of system and application outages to the end users whenever required. • Resolve complex application and technical problems. • Build, test and install software in Dev, QA, Prod/DR environment. • Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: • Bachelor's degree, preferably in Computer Science, Engineering, or Mathematics • Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. • Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. • Basic knowledge of infrastructure concepts. • Nice to understand Devops tools such Bamboo or Jenkins. • Hands-on experience in support of a real-time trading environment. • Knowledge of support applications that use high-performance messaging/middleware. • Strong analytical, and verbal and written communication skills. • Strong Knowledge of FIX protocol. • Java, C#, C++ development skills set, nice plus. Personal Attributes • Good communication skills, including the ability to write clearly. • Able to function effectively as a member of a team. • Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.
Job Vacancy
Senior Application Support Engineer - FinTech
Senior Application Support Engineer (Linux SQL) London / WFH to £85k Are you a senior Application Support Engineer with strong technical skills combined with mentoring experience? You could be progressing your career in a hands-on technical leadership role at a Market leading FinTech that provides a highly functional suite of software products to support post-trade processing for clients including most of the financial institutions across the globe. What's in it for you: As a Senior Application Support Engineer you will earn a competitive package: Salary to £85k + bonus (c10-15%) Private Medical Insurance and Eye Care Employee Assistance Programme (including 24/7 GP, mental health support, financial and legal advice) 25 days holiday 5% pension contribution and Life Assurance Cycle to Work scheme Hybrid working, only one day a week in London, flexible hours Your role: As a Senior Application Support Engineer you will join a small, collaborative team responsible for client support; you'll gain an indepth understanding of the company's suite of products and own the resolution of 2nd and 3rd line support issues. You'll also dive into production issues and client integration tickets, working with the codebase and releasing your own code and system changes into production. This is a senior, hands-on role with mentoring and technical leadership responsibilities in collaboration with the Team Lead. WFH Policy: You can work from home most of the time, meeting up with colleagues once a week in the London, City office. Please not there are some varying shift patterns, earliest start 0730, latest finish 1830 and an on-call requirement one in six weeks. About you: You are a senior Application Support Engineer, happy to coach, mentor and provide technical leadership (not people management) to a small team (3-4) You have a strong knowledge of Linux OS You have strong SQL skills including writing queries / commands, MySQL experience would be great You're able to script or code with any programming language, Perl or bash would be great You have a good understanding of networking technologies Ideally you will have experience within a financial services environment You're collaborative, with excellent client and customer service skills You have achieved a BSc Computer Science degree or similar technical discipline Apply now to find out more about this Senior Application Support Engineer (Linux SQL) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
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