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1st Line Support Engineer - £175 - 200 Inside - 9 Month Contract - Halifax - Onsite My customer is looking for a 1st Line Support Engineer to manage BAU workload. The ideal candidate will be a personable and enthusiastic 1st line support engineer with a professional passion for providing high quality IT support services. Key responsibilities of the 1st Line Support Engineer: - Provide first point of contact IT support for users across the business. Both face to face and remote support. - Onboarding new starters by setting up accounts and profiles. - Setting up devices. - Handling 1st line support tickets. - Providing support with additional IT projects. 1st Line Support Engineer Experience/Technologies: - Microsoft Stack including Office 365 and Intune - Administration and support - Active Directory - Administration and management - Understanding of Windows 10/11 operating system - Administration and support - Using ticketing system to respond to portal requests - User support - Driving license required The successful candidate will be required to work 5 days a week onsite in Halifax. To discuss this exciting 1st Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website. To be the first to hear about other 1st line support engineer roles and other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Role: 1st Line Support Engineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are currently recruiting for a 1st Line Support Engineer for a large client of ours based in Northampton. You will be working in the 1st Line team and will be responsible for resolving tickets, ideally at first resolution. You will be a point of contact for the main Service Desk Team supporting the workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Skills and experience required Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience with Microsoft systems/applications (Windows 10, MS Office, O365 Windows Server etc) Experience in setting up and supporting of mobile devices Experience of working with Azure Previous experience working within IT Service environments. Please note, this role will be on-site working in Northampton and due to the client location, the ability to drive will be essential, please consider this before applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration.

1st/2nd Line Support - Maidstone - Inside IR35 - on Site IT Support - Laptop Deployment Our client is looking for an IT Support contractor to assist in a Laptop Build and deployment. The role will be initially 3 months with a view to extend thereafter. Inside IR35 5 days per week on site Key skills/experience Previous experience with a Laptop build & rollout Microsoft or IBM Certified Professional Knowledge of networking and network protocols for basic connectivity testing Knowledge of Information Governance and Security and confidentiality issues An understanding of the work undertaken by standards bodies such as BSI, CEN, ISO and W3C Familiarity with web-based data management A good understanding of computers including hardware, networking and Microsoft software environments Experience of working in an IT helpdesk environment Self starter & motivated Ability to work under pressure and to meet tight deadlines Customer service driven Full car driving licence Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website -hidden link-

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets, and essential diagnostic tools. Whether it's resolving software glitches or coordinating equipment repairs, you'll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers or Tier 2 teams as needed Arrange delivery and collection of loan equipment and warranty items Liaise between dealers and suppliers to ensure seamless resolution Follow up on service calls and ensure SLAs are met Collaborate with colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or customer facing support experience Strong communication skills both spoken and written in German and English Skilled in Microsoft Office, general PC usage, and CRM systems Positive, team oriented, and customer obsessed mindset Desirable: Degree qualified (IT, Engineering, or similar) Advanced knowledge of Excel and Word Key Competencies You'll Bring Problem Solving & Process Thinking Customer Focus & Integrity Planning, Prioritising & Organising Personal Learning & Growth Mindset Time Management & Task Ownership Functional/Technical Acumen Collaborative Teamwork At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: £30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries. About the role: To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required. Key Responsibilities: Manage and maintain good quality, accurate documentation on all IT processesMaintain systems, resolving any general workplace IT issues.Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing.Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues.Assist in maintaining our printer outsourcing contract.Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR).Monitor and update the IT issues database.Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work.Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essential Requirements: Strong Communications skills at all levelsMS Office to intermediate levelDocumentation to entry LevelPrevious experience in a similar role/ IT Field or IT QualificationAbility to work to tight deadlinesGCSE grades A-CProactive with a desire to learn new skillsAttention to detail Desirable Requirements: Networking (Unifi/ Meraki/ Cisco) KnowledgeKnowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24Commitment to wellbeing through Employee Assistance ProgrammeElectric Car salary sacrifice scheme for eligible employeesCycle to work schemeCompany EventsGymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role.

Job Title: Lecturer in Computing - Digital and T Levels (FE) Location: Birmingham Salary: £35,116 - £42,882 per annum - AC2 Job type: Permanent, Full-time / Part-time University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards . The awards are voted for and by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students. We are TEF rated Silver, with a Good Ofsted rating. The Role: Are you ready to inspire the next generation of tech professionals? Join our academic team and be a part of our growth! Whether you have teaching experience in Further Education or are an industry expert eager to transition to academia, our expanding Computing Department provides the ideal opportunity to make a lasting impact in Further Education. University College Birmingham's School of Engineering, Digital and Sustainable Construction in partnership with The University of Warwick is developing a cutting-edge facility right in the heart of Birmingham. Using only the best resources and high-tech kit in the sector, you will have one of the most inspiring environments to work in alongside outstanding academic support from across the sector. As a Lecturer, you'll deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching computing programs including: BTEC Level 2 Information and Creative Technology BTEC Level 3 Extended Diploma in Computing (RQF) Digital T Levels Access to HE Diploma in Computer Science Access to HE Diploma in Data Science You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why University College Birmingham? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development: Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days paid leave per year12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions Teachers Pension Scheme - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 20th April 2025. Interview Dates - TBC. UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.