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Job Vacancy
1st & 2nd Line Network Support Analyst
Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with work stations and laptops. Installing and upgrading new software as and when required along new hardware. You must be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K - £30K. Please do send your CV in Word format along with salary and availability details.

Job Vacancy
IT Support Technician
Role : IT Support Technician Working hours 37.5 hours per week - Flexible working options available Location : Norwich Salary : Competitive At Larking Gowen, our people are at the heart of everything we do. Our commitment to both our employees and clients is at the core of who we are. We strive to create a supportive and inclusive workplace culture where employee wellbeing is paramount, work-life balance is valued, and personal growth is encouraged through tailored training and development opportunities. We have a fantastic opportunity for an experienced IT Support Technician to provide support to our users on our Line of Business (LOB) software packages and IT hardware. You will be part of an innovative and busy IT team supporting other members whilst also having responsibility for: First line support Dealing with all referred IT support cases in a timely manner Maintaining and repair IT hardware Ensuring all networking equipment is housed in appropriately secure and tidy cabinets with adequate power supplies Proving reasonable on site "remote hands" assistance to the outsourced IT provider to troubleshoot and diagnose any networking and managed device issues Line of Business (LOB) software installations, potential out of hours requirement To be successful in this role you will be: Able to manage your own workload Be proactive Be a confident communicator Have excellent and up to date IT skills Be able to work as part of a team In return you will have support to establish your career with Larking Gowen at a pace that suits you both personally and professionally. We also offer benefits which include: Holiday 24 days plus bank holidays Life Assurance Generous pension rising with service Medicash Plan 10 days paid sickness Professional subscriptions Group Income Protection Annual salary review Option to purchase PMI Plus many more! To read full details of the job description and person specification please download the job description at the bottom of the page. We are happy to talk about flexible working options. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job title of; Senior 1st Line IT Support Engineer, SQL, Senior IT Technician, Senior IT Support Engineer, IT Service Engineer, Senior IT Service Desk Technician, Senior IT Services Manager, 1st Line Helpdesk Engineer, Senior Support Engineer, Senior Support Technician, Desk Support, IT Support Technician, Support Technician, IT Support Engineer, Senior Technical Support, Senior IT Support, IT Systems Engineer, IT Systems Support, may also be considered for this role.

Contractor job
Service Desk Analyst
Service Desk Analyst - Chichester - Onsite My customer is looking for a Service Desk Analyst to manage BAU workload and ticket excess. The ideal candidate will be a personable Service Desk Analyst with a professional passion for providing high quality IT support services. Key responsibilities of the Service Desk Analyst : - Handling 1st line support tickets. - Provide first point of contact IT support for users across the business. - Helping with a excess of IT support tickets. - Setting up devices. Service Desk Analyst Experience/Technologies: - Microsoft Stack including Office 365 - Administration and support - Active Directory - User support - Understanding of Windows 10/11 operating system - Administration and support - Using ticketing system to respond to portal requests using Halo ITSM - User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website. To be the first to hear about other Service Desk Analyst roles and other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Contractor job
IT Support Engineer
IT Support Engineer | 3 Month Contract | £175 - 200 (Inside IR35) | Surrey | Onsite My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be in commuting distance of their offices as the role is site based and be comfortable dealing with face to face support as well as remote. The IT Support Engineer will have access to a ticketing system to support remote users but will also have ad hoc requests from site based users which they will need to manage. In total the customer has circa 100-150 users. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support via a combination of tickets and walk up requests - Troubleshoot and resolve issues related to M365, Exchange, Active Directory - Assist with onboarding/offboarding processes and general system maintenance - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Microsoft Stack including Office 365 and Intune - Administration and support - Active Directory and Exchange - Administration and management - Understanding of Windows 10/11 operating system - Administration and support - Using ticketing system to respond to portal requests - User support The successful candidate will be required to work 5 days a week onsite in Surrey. To discuss this exciting IT Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website. To be the first to hear about other IT Support Engineer roles and other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK KT22 7BA

Job Vacancy
Technology Operations Analyst
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Bank, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling Bank that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Requirements Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starlings technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7:30am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra days holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Job Vacancy
Infrastructure Project Manager
Job Description Infrastructure Project Manager Our Client is looking to recruit an Infrastructure Project Manager with at least 5 to 7 years solid expertise to manage and oversee the technical processes. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. The duration of this contract assignment is 6 months. The rate will be negotiable. The role will be based in Milton Keynes. Please send your CV to us in Word format along with your daily rate and availability.

Job Vacancy
Technology Operations Analyst
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Bank, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling Bank that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Requirements Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starlings technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7:30am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra days holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Job Vacancy
Technical Infrastructure Project Manager
Job Description Technical Infrastructure Project Manager Our Client is looking to recruit an Technical Infrastructure Project Manager with at least 5 to 7 years solid expertise to manage and oversee the technical processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. The role will be based in Birmingham. The salary for the role will be in the range £65K - £75K plus benefits Please send your CV to us in Word format along with your salary and availability

Job Vacancy
Head of IT Infrastructure - Central London
Job Description Head of IT Infrastructure - City Our Client is looking to recruit a Head of IT Infrastructure with at least 7 to 10 years solid hands-on expertise to run the IT Infrastructure at this City based bank. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management or Head of IT Infrastructure. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the Central of London. The salary for this position will be in the range £70K - £90K plus benefits. Please send your CV to us in Word format along with your daily rate and availability.
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