Find your next tech and IT Job or contract Business analyst
The Business Analyst is a functional consultant specialized in studying the alignment of a company's IS (Information System) with its strategic objectives. They are also called business analyst or organizational and IT research officer. Their work always requires close collaboration with IS management and various operational departments. The Business Analyst is usually present in large companies that have multiple subsidiaries and/or activities. For small businesses, they generally act as an independent consultant.
The main reason this profession came into existence is because it has been demonstrated that there is no successful business without good visibility on what works. It was therefore necessary to 'create' an expert who would be able to analyze sales figures and consumer behavior, in order to provide a long-term strategy and simultaneously guide sales teams. The business analyst may be called upon to create sales analysis indicators, develop tools for sales teams, or even develop action plans based on their market study.
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Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Business Analyst
Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for Business Analysts to join our thriving community of practise here at DWP Digital. We have 9 open vacancies across a range of our multi-disciplinary teams and projects. Technology Services - responsible for designing, delivering and operating environments to enable reliable and secure digital customer journeys Hybrid Cloud Services - delivering the hosting that underpins all DWP's digital services DWP Maternity Allowance modernisation team - providing a more simple and efficient service for Maternity Allowance customers. Digital Retirement - responsible for running and transforming our Digital Retirement Services. The GOV.UK team - responsible for corporate publishing and signposting. You will work alongside User Researchers, Developers and QAs and have opportunity to develop your management and coaching skills. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. A key part of the role will be to work collaboratively with our Product Owners to agree roadmap priorities, feed into delivery plans, new features and products as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. We have scale, variety and complexity here that you won't find in other organisations Apply today and launch a rewarding career in one of the strongest BA communities in the UK. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? Significant experience of working as a Business Analyst and evidence of carrying out a wide range of analysis activities Experience in identifying and building strong relationships with stakeholders Ability to identify improvements and make recommendations for business improvement processes Details. Wages. Perks. Location: We have 9 vacancies available across Birmingham, Blackpool, Leeds, Manchester Newcastle or Sheffield. You'll join us in whichever of our digital hubs is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £45,081. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £13,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Business Analyst
Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for Business Analysts to join our thriving community of practise here at DWP Digital. We have 9 open vacancies across a range of our multi-disciplinary teams and projects. Technology Services - responsible for designing, delivering and operating environments to enable reliable and secure digital customer journeys Hybrid Cloud Services - delivering the hosting that underpins all DWP's digital services DWP Maternity Allowance modernisation team - providing a more simple and efficient service for Maternity Allowance customers. Digital Retirement - responsible for running and transforming our Digital Retirement Services. The GOV.UK team - responsible for corporate publishing and signposting. You will work alongside User Researchers, Developers and QAs and have opportunity to develop your management and coaching skills. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. A key part of the role will be to work collaboratively with our Product Owners to agree roadmap priorities, feed into delivery plans, new features and products as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. We have scale, variety and complexity here that you won't find in other organisations Apply today and launch a rewarding career in one of the strongest BA communities in the UK. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? Significant experience of working as a Business Analyst and evidence of carrying out a wide range of analysis activities Experience in identifying and building strong relationships with stakeholders Ability to identify improvements and make recommendations for business improvement processes Details. Wages. Perks. Location: We have 9 vacancies available across Birmingham, Blackpool, Leeds, Manchester Newcastle or Sheffield. You'll join us in whichever of our digital hubs is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £45,081. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £13,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Business Analyst
Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for Business Analysts to join our thriving community of practise here at DWP Digital. We have 9 open vacancies across a range of our multi-disciplinary teams and projects. Technology Services - responsible for designing, delivering and operating environments to enable reliable and secure digital customer journeys Hybrid Cloud Services - delivering the hosting that underpins all DWP's digital services DWP Maternity Allowance modernisation team - providing a more simple and efficient service for Maternity Allowance customers. Digital Retirement - responsible for running and transforming our Digital Retirement Services. The GOV.UK team - responsible for corporate publishing and signposting. You will work alongside User Researchers, Developers and QAs and have opportunity to develop your management and coaching skills. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. A key part of the role will be to work collaboratively with our Product Owners to agree roadmap priorities, feed into delivery plans, new features and products as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. We have scale, variety and complexity here that you won't find in other organisations Apply today and launch a rewarding career in one of the strongest BA communities in the UK. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? Significant experience of working as a Business Analyst and evidence of carrying out a wide range of analysis activities Experience in identifying and building strong relationships with stakeholders Ability to identify improvements and make recommendations for business improvement processes Details. Wages. Perks. Location: We have 9 vacancies available across Birmingham, Blackpool, Leeds, Manchester Newcastle or Sheffield. You'll join us in whichever of our digital hubs is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £45,081. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £13,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Business Analyst
Are you an experienced Business Analyst looking to move into an innovative, FINTECH organisation? Do you have strong stakeholder management skills? Do you have a strong understanding of the full software development life cycle? Defaqto's purpose is to help everyone to make smarter financial decisions and our mission is to be the #1 provider of smarter financial decisions in the UK. We are part of the Fintel family and have ambitious growth plans, with the business expected to double in size over the next 3-4 years. This role represents a brand new opportunity and is aligned with our highly successful sister company, Comparison Creator - a software development company specialising in providing outsourced solutions for product comparison websites. You may recognise some of their websites: MoneySuperMarket, Compare the Market, Go.Compare, Confused and Moneysaving Expert. ** Please note: start date from April onwards ** The purpose of your role You will work collaboratively with stakeholders to discover, analyse and agree business requirements for enhancements to their software product and then convert these into coherent functional and non-functional requirements, suitable for use by the software development, test and support teams, and produce appropriate business documentation for use by the wider team. What you'll do Your role will have lots of variety, be fast-paced and challenging at times. Your responsibilities will include: Develop and maintain in-depth knowledge of the Comparison Creator software product/s Communicate and collaborate effectively in a multi-disciplinary environment Analyse business processes associated with enhancement requests Evaluate information gathered from multiple sources, reconcile conflicts, and identify the underlying true needs from stakeholder requests Take ownership of the scope of each project from discovery to launch, ensuring that the agreed scope is delivered to the expected level of quality and within the project budget Create thoroughly analysed, well described user stores and acceptance criteria, working with the UX/UI Team to create wireframes where appropriate, and working with the Technical Architect and Technical Leads Present the agreed scope of work and the finer detail to key stakeholders, both internal and external, and internal Development and Test teams Regularly review progress and report this to the Project Manager while keeping other internal stakeholders informed of project progress Sign off and showcase the delivered software enhancement and support the release to customers Play an active role in defining and implementing quality standards and processes across the BA and Delivery teams What you'll need to succeed This is a key role in our Business Analysis team and while you will be working as part of a wider team, you will be the sole business analyst working on Comparison Creator products and you will also be located from a different office. Therefore, it is essential you have already been working for a significant period as a Business Analyst. Knowledge: Good understanding of the software development life cycle, ideally in an agile environment Creation of business and functional requirements documents for web-based IT systems Some knowledge of and willingness to learn more about the financial services industry and financial products Business Process & Analysis Skills Analysis of complex systems to identify underlying business rules Business process, workflow and user-journey based analysis Ideally, knowledge of SCRUM/AGILE delivery processes Communication Skills Ability to write succinct, non-conflicting, unambiguous requirements Ability to write use cases / user stories with clear acceptance criteria Ability to create wireframes to help solidify the application workflow and design key user interactions Excellent English verbal and written communication skills, with the ability to communicate effectively with non-technical colleagues Good presentation skills Good interpersonal skills: team working, relationship building, influencing Your essential Toolkit Strong organisational skills to plan, prioritise and execute a busy workload Negotiation skills to determine optimum priority for functionality Proficient in MS Office applications (Word, Excel, Visio, Outlook) Proficient in use of Wiki tools Ability to understand mathematics-based engines and calculators Team Set-Up You will be part of the Defaqto Product Management team and work along side 9 colleagues, including the Business Analysis and User Experience Manager, who you will report into. The role is hybrid so you will need to be able to commute comfortably to the Comparison Creator offices, which are located in Cwmbran in South Wales - an easy commute from Cardiff, Newport and Bristol. The team tend to work from the office a couple of times each week. You will have frequent calls with your BA colleagues and around once a month, you'll be expected to travel to the Haddenham office, which is Defaqto HQ. Right to Work We are currently unable to provide Skilled Worker sponsorship so you must already hold the right to work in the UK.

Job Vacancy
Energy Retail SME/ Business Analyst
Energy Retail SME/ Business Analyst Position Description The UK energy market is set for a period of unprecedented change as the country seeks to meet its net zero ambitions. CGI's Utility Retail team are looking to grow our team with Energy Retail Subject Matter Experts and Business Analysts. Do you want to make an impact on the energy sector? Are you looking to work with high-profile clients within the UK electricity and gas sectors? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a SME Consultant or Business Analyst you will be joining CGI's Utility Retail Team which shapes and delivers solutions across the UK energy retail market - working with a wide range of energy suppliers and related market participants. CGI was selected both as one of the 'Best Places to Work' by the Sunday Times in 2024 and one of the 'World's Best Employers' by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK energy retail sector within one or more core business areas (for example pricing, billing, forecasting, collections), or as a Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be familiar with Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have experience of one or more relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: • Experience of working as a Business or Technical Analyst in the Energy Retail industry on assignments supporting business and/or IT transformation. • Experience of current and future industry and regulatory change, such as Market Wide Half Hourly Settlement. • Experience of business process mapping/business process re-engineering • Track record of finding innovative solutions to business challenges. • The ability to create and maintain clearly written business requirements and functional system design documentation. • The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Job Vacancy
Business Analyst
Business Analyst / Consultant - Culture & Engagement - Hybrid / London - £70K + Benefits Overview: An exciting opportunity has arisen within one of the world's largest financial institutions, which is embarking on a transformative and innovative business change journey. This role focuses on managing technology operations, fostering innovation, and supporting the technology lead in ensuring efficient departmental performance. Key responsibilities include: Operational efficiency, leadership collaboration, culture and engagement, change management, AI and innovation, cultural leadership. Role & Responsibilities: Oversee the daily operations of the Technology department, ensuring smooth and efficient workflows. Manage and monitor special projects, tracking progress and ensuring milestones are achieved on time. Serve as the key liaison between Technology and the business, preparing Management Information (MI) packs. This includes coordinating the rollout of AI initiatives and communicating their impact to business users clearly and promptly. Lead the Culture & Engagement agenda for Technology in partnership with HR, encompassing initiatives such as Women in Tech, the Graduate Accelerator Program, and overall employee engagement. Identify and implement operational efficiencies within the team and effectively communicate technology initiatives across the organization. Advocate for an inclusive, diverse, and values-driven workplace culture. Set an example by building strong relationships, cultivating a robust peer network, and fostering collaboration across teams. Essential Skills & Requirements: Prior experience as a business manager within a large organization, ideally within the technology sector. Demonstrated expertise in project management, with the ability to manage multiple initiatives simultaneously. Familiarity with culture and employee engagement programs is highly desirable. Strong stakeholder management skills, including the ability to effectively negotiate and influence outcomes. Proficiency in presenting complex data in a clear, structured, and compelling manner through storytelling techniques. Solid understanding of the scope and objectives of core banking functions. Package: £65,000 - £70,000 basic salary 15% bonus Hybrid - 3 days per week in London Private medical Excellent pension (up to 12%) Additional lifestyle, wealth and wellbeing benefits Business Analyst / Consultant - Culture & Engagement - Hybrid / London - £70K + Benefits

Job Vacancy
Business Analyst (DV Clearance)
Business Analyst (DV Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational objectives. Required qualifications to be successful in this role • Strong working knowledge of SAFe and related Agile methodologies. • Document writing. • Business Process analysis. • Benefits Analysis. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
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