Find your next tech and IT Job or contract in Blackpool
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Job Vacancy
Product Manager
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for 4 Product Managers to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role One role sits within the Appeals and Supporting Capabilities. We are transforming our Appeals service to create an improved user experience and enable the right outcomes for our customers. Another role sits within the GOV.UK and Signposting team, responsible for ensuring people can understand and easily find the support they need. Another role sits in Retirement Services, responsible for transforming digital service that ensure people over state pension age can plan for and secure all the support they need. The final role is in our Customer Communication and Media Services Team, responsible for documentation received by our customers, whereby, as a Product Manager, you'll shape the vision strategy and roadmap for our CCAMS products. With a data and insights-led approach, you will drive the improvement of our products and services. You will shape the product strategy, own the product roadmap and have the ability to gain buy in from senior stakeholders regarding your choice of techniques. You will use evidence to inform key decisions on such. Being part of our Product Community of Practise means working collaboratively and sharing your skills and knowledge, and access to whatever learning you need to be at your best. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: Set the product direction and goals, own the product vision and roadmap, gaining buy-in from the team through effective communication. Personal Statement: Experience working with users to identify user needs and represent the user in all product decision making Experience of prioritising backlogs based on user needs, value and effort Experience of making decisions at short notice Experience of working in an agile team with a focus on iterative development The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Business Analyst
Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Please note this role requires you to pass Security Check clearance. DWP. Digital with Purpose. We are looking for an experienced Business Analyst to join our thriving community. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. You'll be working with our Data & Analytics team to support DWP's operational, analytical and reporting needs, as well as improving citizen outcomes and data quality and Security. We're a multi-disciplinary team (Data Scientists, Data Engineers, Developers etc), using agile methodologies. You will build strong and sound relationships with technical and non-technical stakeholders and make sure good Business Analysis and insight is at the heart of the work we do. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. A key part of your role will be to work collaboratively with our Product Owners to agree roadmap priorities, feed into delivery plans, new features and products as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. And you'll also have chance to coach, lead and mentor others. We have scale, variety and complexity here that you won't find in other organisations Apply today and launch a rewarding career in one of the strongest BA communities in the UK. What skills, knowledge and experience will you need? How will this be assessed? You will be invited to complete the Civil Service verbal test and numerical test. If you successfully pass the tests, you will be invited to complete the rest of your application, consisting of the following: 1. Employment History - This is your opportunity to detail your responsibilities, skills and accomplishments, qualifications and relevant training in line with: Significant experience of working as a Business Analyst. Experienced in identifying and building strong relationships with stakeholders. Experienced in using a wide range of analysis techniques to understand the problem. 2. Technical statements (up to 250 words). This is your opportunity to showcase clear examples and evidence of how you meet the following: How would your specific experiences as a Business Analyst contribute to your ability to work in a data analytics environment, tackling fraud and error? Demonstrate significant experience of working as a Business Analyst and evidence of carrying out a wide range of analysis activities. If you're successful at sift stage, we'll invite you to a first and final interview. Details. Wages. Perks. Location: This role can be based in Birmingham, Blackpool, Leeds, Manchester Newcastle or Sheffield. You'll join us in whichever of our digital hubs is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay from £42,614 5 to £45,081. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £13,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Digital Capability Manager
We're looking for a Senior Capability Manager to join our Practice Excellence team. We're responsible for building capability in our teams and people to ensure that DWP Digital can build, improve and maintain digital products and services for millions of people. We have a really important role enabling and assisting DWP Digital to reach its strategic objectives. Our goal is to build capability by better learning, hiring and collaborative working. Together we will continue to build an inclusive, engaging and effective working environment, where high performing teams can achieve their best. So what will I be doing? What is a Digital Capability Manager? As our Senior Capability Manager you will act as the link between our directorates and our professions. That means you will help connect the teams our people work on, to deliver big projects and change, and the communities of practice our people are part of, for example as a software engineer or UX professional. You'll manage a small team working, measuring and improving capacity and standards across DWP Digital. Using your excellent communication and influencing skills, you'll identify and partner with a multidisciplinary stakeholder network. When they need advice, guidance and influence to implement a capability development program, you'll be there. You will create regular reporting packs to communicate project progress to stakeholders, and mitigate identified risks. You'll need to have experience in managing large data sets, to highlight issues, trends and to showcase opportunities. You'll be experienced in bringing people on board and on the journey - managing end-to-end projects, especially related to organisational change. The project topics you will work on may include organisational restructures; defining and developing people focused strategies; staff engagement survey action planning; helping to monitor change adoption, reporting on change effectiveness, conducting lessons learned relating to change effectiveness. You will also have chance to develop professional networks across DWP and with other Government Departments to ensure that you are at the forefront of delivery excellence for building organisational capability which meets our current and future needs. Essential Criteria You'll need to demonstrate the following, with examples, in your application: Leading the development, management, governance and delivery of Objectives and Key Results to facilitate a step change across Digital and drive improvement in Capacity, Capability, Community and Standards. Implementing and monitoring strategic capability build at an organisational level, you will ideally have previous experience in capability build, preferably within a Digital/IT environment. Leading projects, including risk/impact management; enabling both change internal to the Digital Capability team and also external i.e. pan-Digital that impacts stakeholders across multiple Practices and Directorates and ensure that future strategies align with wider strategic priorities. Communicate with others in a clear, honest and enthusiastic way in order to build trust and influence outcomes. Explain complex issues in a way that is easy to understand. Take into account people's individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required. Details. Wages. Perks. Location: You'll join us in one of the following office locations: Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face-to-face in a hub. Pay: We offer competitive pay of £55,557 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth £16,094. Holidays: A generous leave package starting at 26 days rising to 31 days over time. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead DevOps Engineer
Lead DevOps Engineer Pay up to £89,995 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. This is a real and significant DevOps leadership role in the UK's largest government department. Here you will have the freedom and autonomy to drive the development of our technical landscape and define what DevOps looks like in DWP DWP. Digital with Purpose. We're looking for a Lead DevOps Engineer who has the vision to lead multiple teams through the adoption of cutting-edge infrastructure and development technologies. You'll be a leading, expert voice in a DWP Digital community that is driving a once-in-a-generation transformation of public services. We have a unique purpose - putting better, more efficient services in the hands of DWP users. The scale of our engineering challenge is also huge: We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. We run around 294 days' worth of testing every day through automation. Our APIs receive 173 million requests, and we spin up 280,000 AWS servers every month. Over 22 million people - 1/3 of the UK's adult population - access our services daily. Over 100,000 colleagues and agents use the kit, tools and systems we roll out. We build and maintain systems behind payments worth over £195bn payments annually. What skills, knowledge and experience will you need? (Lead Criteria) Significant experience of the full life cycle of a cloud-based platforms and applications from designing, through deployment to supporting and patching in particular AWS. Experience of leading and supporting Engineers in multi-disciplinary teams in an agile environment and sharing knowledge and good practice with the wider organisation. Significant experience of version control systems as well as building and maintaining CI/CD pipelines e.g. git with GitLab CI or Jenkins. Significant experience of Infrastructure-as-code and configuration of code for one or more cloud providers. Experience of containerisation and container orchestration. Experience of multiple scripting and/or programming languages (e.g. Bash, Python). You and your role Our Lead DevOps Engineers lead and set the strategy as well as build our products and applications - with researchers, testers, architects, analysts and designers - as part of multi-functional agile delivery teams. You'll also be part of a supportive Engineering community of practice, with hundreds of engineering experts from across the UK united by passion and purpose. We'll give you the tools and time to build your capability, with coaching, mentoring, qualifications and formal learning, meet-ups or whatever else works for you. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £89,995. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £21,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: Complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Software Engineer
Senior Software Engineer Pay up to £78,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Software Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Awareness/knowledge of Tuxedo/IPC, Microfocus COBOL, SQL, Bash, Unix and RHEL. Awareness/knowledge of open-source technologies and tools such as Python and Java. Experience of using task management tooling such as Jira. Experience and the skills required to build up a useful, robust automated test suite to support a continuous deployment environment. Experience of leading multidisciplinary engineering teams, communicating with stakeholders, driving delivery, ensuring standards, ways of working and building supportive and collaborative culture. You and your role As a Senior Software Engineer, you will be building innovative software solutions and maintaining our core systems, using your skills and experience in C or C++ to develop solutions to complex challenges as part our Citizen Services team. You will also be supporting, coaching and guiding a team of high-performing software engineers, as well as sharing best practices with the wider software engineering and digital communities. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Manchester, Blackpool or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £78,517. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,691 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead Service Designer
Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. Digital Channels is driving and enabling the modernisation of DWP's customer contact, helping our 20 million customers to communicate with our department via the right and best channel. We run some of the UK's largest 'Live Services' across all mediums. It is hugely impactful role, which touches nearly every point of customer contact we have. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose Our Services Designers put user needs at the heart of everything they do. You will work closely with Product Managers, Architects and other Service Designers to mature and adapt our services, ensuring we can deliver the best outcome for the customers and colleagues that use them. You will work with stakeholders across different areas to understand what they need and to articulate the vision and lead the design strategy in a way that makes sense. With a data and insight led approach, you will be able to identify pain points within our services and define design solutions and improvements to fulfil user needs and drive improved business outcomes, also influencing stakeholder buy in. We have a thriving Design community in DWP, dedicated to sharing expertise, and continuous learning. You're a skilled practitioner and expert, and a leader. You will shape what we mean by service design in DWP, acting a mentor and role model for the wider Service Design team. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Significant experience of hands-on service design. Experience providing leadership and expertise at program level to develop end-to-end, front-to-back services using wider Government principles and evidence to meet user needs and organisational objectives Influencing and communicating to a wide range of senior and other stakeholders on the value of user centricity, your strategies, approaches and decisions. Experience leading on the creation and maintenance of a positive and collaborative working environment. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected. Details. Wages. Perks. Location: You'll join us in one of our digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £77,740. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £21,000. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead Solutions Architect
Lead Solutions Architect Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Solutions Architect to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Leading the architecture design of Enterprise scale, Human Capital Management (HCM), Financial, Commercial, or Estates solutions, typically as implementation of Software-as-a-Service solutions. Micro-service and API-led architecture design. Event-based architecture design and patterns. Public cloud technologies and design patterns. Presenting to technical governance forums. Engaging and influencing senior stakeholders. You and your role As a Lead Solutions Architect, you will be at the forefront of our solutions architecture innovations, supporting, guiding and coaching a team of solutions architects. Together you will design, maintain and modernise systems that enable millions of citizens to access and use essential DWP services. You will be working closely the head of role and engaging with senior stakeholders to advise on architecture design strategy and steer the capability, championing best practice and innovation in the architecture and wider digital community. You are a champion solution communication, making the complex simple to understand. You communicate consistent solution views that describe the construction of the solution to all stakeholders. You will: Lead the delivery of the technical and architecture design elements of services. Collaborate with engineering and delivery teams to create value-for-money solutions. Identify and implement architecture patterns. Resolve technical debt to reduce ongoing IT costs. Develop product roadmaps and represent designs at governance forums. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Manchester, Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £89,995. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,050 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Business Analyst
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an experienced Senior Business Analyst to join thriving community of practise here at DWP Digital. You will be a leading figure within our community of over 200 Business Analysts, growing your leadership experience and expanding your management capability by supporting your colleagues to develop their skills too. Join our DWP Place Team and deliver continuous improvements as well as new projects on the ServiceNow platform. Using your skills to deliver changes on the ServiceNow Platform, whether that be to IT Service Management module, HR Module, Security Modules as well as improving intelligent automation across the platform. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: How does your previous Service Now analysis experience make you a great fit for this Senior Business Analyst role in DWP Digital? Personal Statement: Significant experience of working at Senior BA level (as detailed in our job description) leading business analysis activities within complex projects / environments. Experience of supporting more junior BAs to take responsibility for their own learning and development and building their BA toolkit. Significant experience of working at Senior BA level and leading business analysis activities within complex projects / environments. Using a wide range of tools and techniques to identify improvements and make recommendations. Supporting colleagues to take responsibility for their own learning and development. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. You and your role As a Senior Business Analyst you will work across our DWP Place product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit. You will implement and improve business process to ensure our colleagues can make full use of the tooling. You will lead workshops, interviews and focus groups to translate business and user needs to effective products and services for our colleagues and customers. Day-to-day you'll be leading business analysis activities within your project areas. You know which tools and techniques to use to identify improvements and make recommendations. You will communicate across senior technical and business stakeholders ensuring the understanding of requirement and acceptance criteria is aligned. And you'll have a chance to share your skills. You'll manage our junior BAs, develop your leadership skills, and pass on your knowledge and experience to the BA leaders of the future. You will also support in recruitment for your area. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever works best for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £19,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Product Manager
Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for 3 Product Managers to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role One role sits within the Appeals and Supporting Capabilities. We are transforming our Appeals service to create an improved user experience and enable the right outcomes for our customers. Another role sits within the GOV.UK and Signposting team, responsible for ensuring people can understand and easily find the support they need. The final role is in our Customer Communication and Media Services Team, responsible for documentation received by our customers, whereby, as a Product Manager, you'll shape the vision strategy and roadmap for our CCAMS products. With a data and insights-led approach, you will drive the improvement of our products and services. You will shape the product strategy, own the product roadmap and have the ability to gain buy in from senior stakeholders regarding your choice of techniques. You will use evidence to inform key decisions on such. Being part of our Product Community of Practise means working collaboratively and sharing your skills and knowledge, and access to whatever learning you need to be at your best. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical statement: Set the product direction and goals, own the product vision and roadmap, gaining buy-in from the team through effective communication. Personal Statement: Experience working with users to identify user needs and represent the user in all product decision making Experience of prioritising backlogs based on user needs, value and effort Experience of making decisions at short notice Experience of working in an agile team with a focus on iterative development The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above. Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Senior Data Scientist
Senior Data Scientist Pay up to £73,346, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Data Scientist to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead multiple data science projects to address specific business needs, using the most appropriate techniques, data sources and technologies. Role-model data science development best practice (e.g. quality assurance of code and ethical considerations of unintended biases) with advanced SQL and Python coding skills. Communicate data-driven insights within a business context clearly and with impact to a range of technical and non-technical stakeholders. Drive capability development to coach and mentor junior data scientists, keeping abreast of the wider data science landscape and emerging technologies. Academic background in Data Science, Maths, Statistics or Computer Science or equivalent Data Science-related experience. You and your role As a Senior Data Scientist, you will be be working on advanced analytics, including machine learning, network analytics, natural language processing, using python and SQL along with coding best practice to develop extensible and re-usable codebases. You'll also be responsible for the capability development of junior data scientists, as well as collaborating with the wider Data Science and Data community, championing best practice and driving innovation and AI literacy across the organisation. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in London, Manchester, Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face-to-face in a digital hub. Pay: We offer competitive pay of up to £73,346. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,196 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: A single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead Solution Architect
Lead Solutions Architect Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Solutions Architect to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Leading Architecture design across multiple teams drawing upon a wide range of experience of architecture modelling techniques, patterns, tools and standards. Significant experience in Microservice, event driven and API-led architecture recognising and guiding to best practice. Shaping and supporting technology initiatives, projects, programmes and portfolios, eg - influencing Director level stakeholders in a large-scale corporate environment. Experience designing application architectures, when transitioning from a complex monolithic system e.g. experience of applying the Strangler Fig pattern. Significant experience in public cloud technologies and cloud hosting design patterns. Experience in establishing and or maintaining sustainable and healthy working relationships between Architecture and Engineering both during design as well as into delivery phases. You and your role You'll be the Lead Solutions Architect for our Children & Families team. That means working at the forefront of DWP's solutions architecture design and development, managing and guiding a team of high-performing solutions architects to produce quality architecture design artifacts that help DWP get money to children. You will be collaborating with stakeholders across a number of teams, ensuring solutions are cost-effective and meet user needs, advising on changes and sharing best practices with the wider solutions architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Manchester, Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £89,995. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,466 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead Product Manager
Lead Product Manager Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of influencing stakeholders in difficult circumstances and diffusing challenging situations. You know how to put users first as part of a commitment to user-centred design and know how to achieve this amongst competing priorities including achieving value for the business. Ability to identify if a piece of work is complex or has risk attached to it, and what level of complexity or risk there is. Experience of making decisions under pressure or with little information. Have experience of mentoring and coaching product people and teams to deliver highly quality products and services. Experience of leading products, setting the direction of travel, championing the product and setting the team up to succeed. You and your role As a Lead Product Manager, you will be at the forefront of designing, building and managing innovative products that connect millions of UK citizens with essential DWP services. Using your expertise and experience you'll lead, guide and coach a high-performing team of product managers to success, owning the product roadmap and driving best practice, product excellence and performance metrics. The role sits within our Common Digital Experience Team. You will drive forward the strategy for providing agent facing digital capabilities. You will lead a team to iterate a live service with a user-base of over 100,000. You will also lead on the strategy for new cross-cutting products. You'll be part of our Product Management community. We share our experiences and problems and talk to each other about what we are working on. It may not be easy at times, but you'll be well supported, and you'll get the learning and development opportunities that work from you, from book budgets, to coaching, mentoring and formal learning and certifications. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne and Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £77,740. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,466 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women in IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Associate Accessibility Specialist
Associate Accessibility Specialist Pay of £37,497, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Associate Accessibility Specialist to join our community of tech experts in DWP Digital. We don't get chance to advertise roles at this level often - it's a great opportunity to fast track your career in Accessibility. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of contributing to accessibility audits, giving advice, guidance and recommendations about accessibility. Understanding of the Web Content Accessibility Guidelines (WCAG), and how they apply to websites and documents. Understanding of how to make web and document content accessible including the use of automated tools and assistive software for testing. Leading on work, ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes. Using a range of relevant, credible information and consulting with others to ensure the potential impacts on end users have been considered. You and your role Do you care about making digital systems and services accessible for all? Are you able to communicate with empathy and understanding? Are you looking for an opportunity to drive change and champion accessibility in public services? In this Associate Accessibility Specialist role you will be consulting with DWP colleagues to advise on the delivery of products and services that are accessible and inclusive, developing research around accessibility needs and an in-depth understanding of how we can meet those needs. You will work with a variety of internal stakeholders and engaging with the wider digital communities to champion accessibility best practices and drive change. You'll run accessibility audits and support the development of training and learning products. You'll be part of a brilliant community of accessibility professionals in DWP who can help you take your skills and career to the next level, with advice, coaching, mentoring and more. You'll also have chance to manage our Accessibility Apprentices and grow the next generation of Accessibility champions. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth £10,863 per year. Holidays: A generous leave package starting at 24 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Lead Test Engineer
Lead Test Engineer Pay up to £87,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Test Engineer to join our community of tech experts in DWP Digital. You'll lead some of our test engineering teams, supporting projects, programmes and live services across our digital landscape. You'll help define what mean by test engineering in DWP and positively impact millions of UK citizens by ensuring robust services which really work. In DWP Digital we are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience testing in complex enterprise voice domains, supporting new projects and maintenance of solutions including software & hardware Excellent communicator who can coach, collaborate, influence, develop and lead multiple diverse teams. Influencing decision makers and key stakeholder to help support and define the strategic vision of solutions. Knowledge of a programming language (such as Java, JavaScript), technology, and general testing engineering frameworks and tools including voice applications testing tools such as Cyara, Empirix, Nectar CS. Ensures that both functional and non-functional needs are embedded in the development & testing of solutions Ability to understand, review and implement the latest practices, principles, and processes, driving towards whole team quality. You and your role As a Lead Test Engineer, you will be leading multiple teams of test engineers across a plethora of projects, programmes and live services as part of our Digital Channels team. This is a large-scale programme which will transform how users interact with DWP. Our role is to transform the way in which we interact with Customers and then to provide a safe, cost effective service for them through our brilliant front line colleagues. Our vision is all about "Connecting our customers whilst transforming our services". We focus on a number of key themes, such as: Migration to Digital interactions from Paper interactions. Introducing new channels such as WebChat, Email and SMS - increasing first contact resolution. Improving the overall efficiency of the Department by enabling new capabilities. You'll be developing robust test strategies to ensure effective and efficient testing on these new and updated products, and liaising with our wider test and digital community to lead on best practice and shared strategy. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Manchester, Birmingham, Blackpool, Leeds, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £87,740. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,466 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
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