BluetownOnline Ltd

Job offer IT Technician

London Borough of Bexley

BluetownOnline Ltd

Job position

Permanent
£29k
2 to 5 years experience
London Borough of Bexley, United Kingdom
Published on 11/06/2024

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Job Title: IT Technician

Location: Bexley, Kent - with a training period at Ridham site

Salary: £29,000 per annum

Job type: Permanent, Full-time

Working Hours: 42.5 hours, Mon - Fri

Countrystyle is a dynamic, privately owned resource management and waste recycling business. With a track record of spotting opportunities, understanding the market and driving innovative solutions, we deliver a reliable service which reduces the impact on the environment of our clients' waste, whilst creating cost-effective and reliable waste management outcomes which encourage a greener business acumen.

About the Role:

The main role purpose will be to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.

Responsibilities:

Manage and maintain good quality, accurate documentation on all IT processes
Maintain systems, resolving any general workplace IT issues
Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing
Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues
Assist in maintaining our printer outsourcing contract
Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR)
Monitor and update the 'IT issues' database
Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work
Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements
About you:

Essential:

Strong Communications skills at all levels
MS Office to intermediate level
Documentation to intermediate Level
Previous experience in a similar role/ IT Field
Ability to work to tight deadlines
GCSE grades A-C
Proactive with a desire to learn new skills
Attention to detail
Desirable:

Understanding SQL
Knowledge of Windows Operating Systems
Networking (Unifi/ Meraki/ Cisco) Knowledge
Benefits:

Electric Car Salary Sacrifice Scheme
Employee Assistance Programme
GymFlex salary sacrifice
Life Insurance and access to GP 24
Company events
Cycle to work scheme
Investment in career development
Please click on the APPLY button to send your CV and Cover Letter for this role.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK.

Candidates with the relevant experience or job title of: IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support, will be considered for this role.

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IT Technician

BluetownOnline Ltd

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