This company is fantastic... all documents that you want printing should be saved in to PDF format before uploading to them as it costs nothing ..if you send via e-mail it will cost you... I have been using pc for a good 9 months and there print is second to none.. no problems at all with there courier network... anyproblems at all just give me an e-mail with your referance number or order number and i will do some digging and i will give them a call.