Job Vacancy Senior DevOps Engineer (WebOps - Cloud Support & Automation)

This is an exciting opportunity in the Digital and Technology directorate for an enthusiastic Senior DevOps Engineer with great leadership and technical skills who can support and develop Companies House systems. You will be customer and service focused with particular attention on service availability, problems solving and root cause analysis.

We promote a "team first" approach with everyone pulling together to achieve best results. You will join a large, diverse team of engineers with a broad range of skills and domain knowledge.

The team support and develop a number of Companies House internal customer facing services, and associated backend processing systems, as well as external facing bulk data products. These include systems that allow customers to search and update the company register.

Our team are working in a flexible hybrid approach, combining both home and office-based working. Remote contracts will only be offered to successful candidates who are not a commutable distance to our Cardiff, Belfast or Edinburgh offices. If you are located at a reasonable distance to one our offices, you will receive a hybrid contract aligned to one of our offices.

We offer an excellent benefits package that includes a generous 30 days annual leave plus 8 bank holidays and 1 privilege day, flexitime with no core hours and enrolment into the Civil Service Pension Scheme with a contribution rate averaging 28%.

Job description

We are proud to have hit our availability target of 99.5% over the last 5 years and you will be working in a team that will assist us to continue to meet this target across our new and current systems. The team carry out maintenance, upgrades, automation and service improvements in order to provide a high capacity, secure and resilient IT Service capable of exceeding performance targets.

The estate has been recently migrated to the AWS cloud and we are in the middle of a huge Transformation project to align our services with our new powers under the Economic Crime and Corporate Transparency Bill. We are looking for people with proven DevOps automation and monitoring skills and a willingness to learn new technologies and develop your career working on large and small projects alongside developers, analysts and testers delivering change to our existing and new services.

You will be part of the IT Services Digital team in a time of great change and play an integral part in the way that Companies House systems are developed in the future.

Come and help us as drive our digital services and culture!

Person specification

You, and the team, will be responsible for maintenance, upgrades, automation, and service improvements, resolving ServiceNow Incident issues and finding root causes of problems. You will contribute to the development of projects to improve the range and quality of digital services available to the customer and take an active part in the transformation of our services and smarter ways of working.

** You will also be expected to participate in the on-call rota for your section in line with the current on call agreement to ensure our services remain operational at all times. This on-call element covers 24/7/365 and is an essential requirement of the role.

We're looking for the following experience and technical skills, which will be assessed at sift and at interview. Please use the bullet points below when writing your personal statement (including any reference to the technologies listed).

Experience - include in your personal statement

• Incident/Problem resolution and root cause analysis
• Problem resolution via coding and scripting
• Adhoc reporting and data management.
• System software build and release - Automation of manual processes, including code deployment and environment provisioning.
• Performance monitoring / alerting / tuning
• Coach and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the services.
• Engage in continuous improvement activities by working collaboratively within and outside of the team
• Mentoring and leading less experienced members of the team

Technical Skills - include in your personal statement

• Demonstrable experience of Unix/Linux in a support or development environment
• Demonstrable experience of DevOps and associated technologies - Continuous Delivery methods and techniques, including agile scrum experience
• Demonstrable experience of supporting infrastructure in the cloud
• Demonstrable experience of database querying
• Demonstrable experience of any type of coding

We also use the following technologies - include in your personal statement

• AWS, Java, Terraform, Concourse, Ansible, Docker, JSON, SQL, GIT, Tibco iProcess, Doc1
• Experience in similar technologies will be considered

About us

Companies House is an executive agency, sponsored by the Department for Business and Trade. We drive confidence in the economy by creating a transparent and accountable business environment. Use of our data informs business and consumer decisions, supports growth and helps disrupt economic crime.

Companies House is an award-winning employer, building brilliant services on cutting edge technology. You'll join our teams at a time of transformation and you will be a part of shaping the future of our department. We use Agile methodologies and promote a culture of continuous improvement.

Our aim is to be the best registry in the world achieved through brilliant people working on brilliant systems delivering brilliant services. We are currently delivering an organisation wide transformation programme focussing on a complete redesign of our digital services, target operating model and culture. This change will need different skills, capabilities and mindset where adaptable, bold and curious behaviours are the norm and empowerment is encouraged and utilised.

Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards.

Benefits

We offer an excellent benefits package that includes:

• a generous 30 days annual leave plus 8 bank holidays and 1 privilege day
• enrolment into the  with a contribution rate of averaging 28%
• a range of recognition schemes including instant awards to thank and recognise each other's efforts and contributions
• strong ethos of equality, diversity and inclusion
• great work life balance with flexible and mobile working available for many roles
• a pro-active approach to employee wellbeing that allows our employees to flourish and be their best at work and has enabled us to become an  platinum accredited employer
• online financial support and advice
• seasonal flu jabs
• generous maternity, paternity, adoption and shared parental leave allowances
• a focus on career development and progression
• a number of inclusive network groups to support our colleagues and a great sports and social society
• cycle to work scheme
• staff discount scheme
• holiday play scheme for children
• 3 days paid volunteering leave

Next Steps

Click 'Apply Now' to be taken to our main advert Civil Service Jobs where you can see more details regarding the role, the incredible benefits we have to offer and what it's like to work in Companies House.

If you have any questions about the role or process, please reach out to .

This role closes on 15 September 2024.