BCT Resourcing

Job offer Business Systems CRM Manager

Greater Manchester

BCT Resourcing

Job position

> 10 years experience
Greater Manchester, United Kingdom
Published on 11/06/2024

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Business Systems CRM ManagerManchester£85,000 per annumI have partnered with a growing end user seeking a dedicated Dynamics 365 CE and Policy Systems Technology Manager to join their growing team. This is a unique opportunity to influence and improve the technology landscape.Key Responsibilities: * Systems Improvement: Shape and deliver improvement projects for our Sales, CRM, and Policy Administration systems. * Production Support: Manage system support, working closely with business operations to minimize post go-live manual support. * Team Leadership: Lead and coach a team of 5+ business analysts, overseeing their project assignments and performance. * Process Improvement: Enhance methods for requirements gathering, process design, and user acceptance testing.Qualifications: * 5+ years in Project Management or Senior Business Analyst roles, with experience in CRM and Policy Admin systems. * Proven track record in requirements gathering, process design, and user acceptance testing. * Experience managing on-shore and off-shore development teams using agile methodologies. * Strong project management skills with a structured approach (e.g., Prince 2). * Excellent relationship-building abilities with both internal teams and external suppliers. * Proficient in Microsoft Excel for data analysis and manipulation.Benefits: * Opportunity to make a significant impact within a fast-paced, private equity-backed business. * Work in a collaborative environment with senior business leads and end-users. * Flexibility in work location with a blend of office and remote working. * Unfortunately the cannot offer sponsorship

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Business Systems CRM Manager

BCT Resourcing

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