Nexus Jobs Limited

Job Vacancy Desktop Support Analyst- Bank- City London

London

Nexus Jobs Limited

Job position

Permanent
£40k-50k
London, England, United Kingdom
Published on 29/11/2024

Share this job

Job Description

Desktop Support Analyst - Bank - City London

We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 st to 3 rd level in a banking environment.

You ideally have experience of working within a banking environment and understanding the banking arena.

Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity.

Remote and telephone support of mobile/European users will also be required.

Work within the Service Desk team in supporting and delivering all aspect of services

-1 st /2 nd line support (capable of root cause analysis)

-Remote branch support using Remote Assistance

-Active Directory user starter/leaver process

-Customer facing, support of internal banking staff, VIPs

-Maintenance and support of desktops, laptops, Blackberry's

-SLA targets

-Ad-hoc project involvement

Main skills required are:

-Experience supporting desktop platforms for banking environments

-Experience in operational deployments. Desktop, operating system refresh cycle

-Service Desk ticket software

-Market data products

-ITIL, Microsoft certifications advantageous

-Maintains industry recognised skills through training or self-study methods

Technical Skills

-Supporting Microsoft operating systems, office suite

-TCP/IP, basic networking skills

-Root cause analysis and remediation

Technologies

-Windows 7

-Office 2013

-Xenapp published applications, support

-Desktop hardware, laptops, Blackberry's deployments

Salary for this role will be in the region £40K - £50K.

The Client is based in the City London - close to Liverpool Street.

Please send your CV to us in Word format along with salary and availability.

Apply to this job!

Find your next job from +1,000 jobs!

  • Manage your visibility

    Salary, remote work... Define all the criteria that are important to you.

  • Get discovered

    Recruiters come directly to look for their future hires in our CV library.

  • Join a community

    Connect with like-minded tech and IT professionals on a daily basis through our forum.

Desktop Support Analyst- Bank- City London

Nexus Jobs Limited

Connecting Tech-Talent

Free-Work, THE platform for all IT professionals.

Free-workers
Resources
About
Recruiters area
2024 © Free-Work / AGSI SAS
Follow us

Technojobs has moved to Free-Work

Welcome to Free-Work, the candidate platform dedicated to supporting IT & Tech professionals in their careers journeys within the tech industry.

Here, we will continue to offer a wide range of job opportunities, industry insights, news, and guides to assist you in your career. Plus, enjoy our new features including a community forum and exclusive deals and discounts available only to Free-Work users.

💡 Good to know: Your profile remains the same. Simply log in using your Technojobs email and password.

Enjoy your visit!

The Free-Work team